Ford Explorer Service Bulletins
500 manufacturer communications on file.
- August 14, 2025•Document ID: 11021976Service Bulletin/Repair InstructionsFUEL/PROPULSION SYSTEM
- Mfr Comm. #:
- SSM 54138
- Date Added:
- August 19, 2025
- Manufacturer:
- FORD
SummarySome 2024-2025 F-150, Expedition/Navigator, Escape/Corsair, Bronco, Explorer, Mustang, Maverick vehicles equipped with a 1.5/2.0/2.3/3.5L EcoBoost engine and built on 01-Oct-2024 and through 31-May-2025 may exhibit an extended crank condition, strong fuel smell in the engine oil, high engine oil level and may have various drivability diagnostic trouble codes (DTCs) stored in the powertrain control module (PCM) with an illuminated malfunction indicator lamp (MIL). This may be due to an internal fuel leak of the fuel injection pump causing fuel to enter the crankcase and reduce fuel pressure in the high pressure fuel rail. Diagnose this condition using Pinpoint Test HP located in the Workshop Manual, Section 303-04A. If no DTCs are stored in the PCM, proceed from Step HP1 to Step HP5 and continue testing. For claiming, if fuel injection pump replacement is required, use causal part number 9D376 and labor operation code 9543A. If the root cause is identified as anything other than the fuel injection pump, claim the repair outside of this article. Note: Components damaged as a result of this failure mode
Associated Products (18)2025 Ford Bronco2025 Ford Bronco Sport2025 Ford Expedition2025 Ford Explorer2025 Ford F-1502025 Ford Maverick2025 Ford Mustang2025 Ford Ranger2025 Lincoln Corsair2025 Lincoln Navigator2024 Ford Bronco Sport2024 Ford Expedition2024 Ford Explorer2024 Ford F-1502024 Ford Maverick2024 Ford Mustang2024 Lincoln Corsair2024 Lincoln NavigatorAssociated Documents - August 14, 2025•Document ID: 11021975Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; VISIBILITY/WIPER
- Mfr Comm. #:
- SSM 54137
- Date Added:
- August 19, 2025
- Manufacturer:
- FORD
SummaryVarious 2021-2025 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit "Please Check Surroundings For Safety" or "Full View Not Available" messages when the rear camera button is pressed and the vehicle is not in reverse. Inform customers this condition is considered normal operation and does not affect vehicle durability because the full rear view camera image can only be shown when the vehicle is in reverse. No additional diagnosis or service is required for this condition.
Associated Products (56)2025 Ford Bronco Sport2025 Ford Escape2025 Ford Expedition2025 Ford Explorer2025 Ford F-1502025 Ford Maverick2025 Ford Ranger2025 Ford Transit2025 Lincoln Aviator2025 Lincoln Corsair2025 Lincoln Navigator2024 Ford Bronco Sport2024 Ford Edge2024 Ford Escape2024 Ford Expedition2024 Ford Explorer2024 Ford F-1502024 Ford Maverick2024 Ford Ranger2024 Ford Transit+ 36 moreAssociated Documents - August 8, 2025•Document ID: 11021798Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; ELECTRICAL SYSTEM; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
- Mfr Comm. #:
- TSB 25-2372
- Date Added:
- August 12, 2025
- Manufacturer:
- FORD
SummaryThis article supersedes TSB 25-2294 to update the vehicle lines affected. Some of the vehicles listed in the Model statement above may exhibit driver assistance feature warning messages displayed in the instrument panel cluster (IPC). Additionally, some modules may store invalid data/lost communication diagnostic trouble codes (DTCs). This may be due to software in the image processing module A (IPMA).
Associated Products (3)Associated Documents - August 7, 2025•Document ID: 11021803Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; UNKNOWN OR OTHER
- Mfr Comm. #:
- SSM 54116
- Date Added:
- August 12, 2025
- Manufacturer:
- LINCOLN
SummaryVarious 2019-2024 Ford and Lincoln vehicles equipped with SYNC 3 may experience a partially or fully black center display screen at start-up using Apple CarPlay or Android Auto. This does not affect rear camera operation. This may be due to interference from the phone being connected into the media hub using a universal serial bus (USB) cable during SYNC system boot up. To correct his condition, advise the customer to disconnect the USB cable from the phone. If the center display screen displays normally, reconnect the phone. If the concern persists, disconnect the phone from the USB cable, cycle the ignition off and open the driver's door so the interior lights come on. Close the door, start the vehicle and wait for the center display screen to boot up past the start-up animation and display the home screen, then reconnect the phone using the USB cable. If the concern persists after this procedure, follow normal Workshop Manual diagnostics for a blank screen concern.
Associated Products (34)2024 Ford Bronco Sport2024 Ford Explorer2024 Ford Maverick2024 Ford Transit2024 Lincoln Aviator2023 Ford Bronco Sport2023 Ford Explorer2023 Ford Maverick2023 Ford Mustang2023 Ford Ranger2023 Ford Transit2023 Lincoln Aviator2022 Ford Bronco Sport2022 Ford Ecosport2022 Ford Escape2022 Ford Explorer2022 Ford Maverick2022 Ford Mustang2022 Ford Ranger2022 Ford Transit+ 14 moreAssociated Documents - August 4, 2025•Document ID: 11022044Over The AirUNKNOWN OR OTHER
- Mfr Comm. #:
- PHX-25.1.2.4 Explorer
- Date Added:
- August 21, 2025
- Manufacturer:
- FORD
Summary"Quality improvements include: -Introduces In-Vehicle Voice Feedback in Phoenix screen."
Associated Products (1)Associated Documents - August 1, 2025•Document ID: 11021706Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- TSB 25-2361
- Date Added:
- August 7, 2025
- Manufacturer:
- FORD
SummarySome of the vehicles listed in the Model statement above may exhibit oil consumption and blue smoke from the tailpipe. This may be due to the sealing process of the PCV baffle which is part of the valve cover assembly.
Associated Products (4)Associated Documents - July 29, 2025•Document ID: 11021358Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 54090
- Date Added:
- August 4, 2025
- Manufacturer:
- FORD
SummarySome 2021-2025 Ford and Lincoln vehicles equipped with SYNC4/Digital Experience may exhibit an unsuccessful telematics control unit module (TCU) software update or software activation during a universal serial bus (USB) update. This may be due to the vehicle connectivity setting being disabled.
Associated Products (45)2025 Ford Bronco2025 Ford Bronco Sport2025 Ford Escape2025 Ford Expedition2025 Ford Explorer2025 Ford F-1502025 Ford Maverick2025 Ford Mustang2025 Ford Ranger2025 Ford Transit2025 Lincoln Aviator2025 Lincoln Corsair2025 Lincoln Nautilus2025 Lincoln Navigator2024 Ford Bronco2024 Ford Edge2024 Ford Escape2024 Ford Expedition2024 Ford F-1502024 Ford Mustang+ 25 moreAssociated Documents - July 29, 2025•Document ID: 11020959Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 54083
- Date Added:
- July 30, 2025
- Manufacturer:
- FORD
SummarySome 2020-2023 Explorer, 2022-2023 F-150, and 2023-2024 Expedition/Navigator vehicles equipped with a 2.3L/3.5L EcoBoost engine may exhibit may exhibit an illuminated malfunction indicator lamp (MIL) and/or powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTCs) P25B3, P25B4, P25B5, P25B6, P2ABA, P2ABB, P2ABC, P2AB7, P2AB8, and/or P2AB9 stored in the powertrain control module (PCM). This may be due to a concern with the turbocharger wastegate. To correct the condition, follow the applicable diagnostic pinpoint tests (PPT) steps found in Workshop Manual (WSM), Section 303-04 and repair as necessary.
Associated Products (9)Associated Documents - July 26, 2025•Document ID: 11021211OtherENGINE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 25P20
- Date Added:
- August 2, 2025
- Manufacturer:
- FORD
SummaryCertain 2025 Model Year Bronco, Explorer, Mustang, and Ranger Vehicles Engine Coolant Temperature Sensor Replacement On all affected vehicles, the Engine Coolant Temperature sensor (ECT) may have a poor solder joint internally, causing a Diagnostic Trouble Code (DTC) to set against the sensor for an open circuit and the check engine light to illuminate
Associated Products (4)Associated Documents - July 25, 2025•Document ID: 11020998Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- TSB 25-2350
- Date Added:
- July 30, 2025
- Manufacturer:
- FORD
SummarySome of the vehicles listed in the Model statement above may exhibit all of the following conditions: * "Steering Assist Fault Service Required" message displayed in the instrument panel cluster (IPC) * Reduced steering assist * Diagnostic trouble codes (DTCs) U3008 and/or U3009 stored in the power steering control module (PSCM) This may be due to the PSCM ground connections.
Associated Products (2)Associated Documents - July 15, 2025•Document ID: 11020887Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 54051
- Date Added:
- July 24, 2025
- Manufacturer:
- LINCOLN
SummarySome 2024-2025 Nautilus, 2025 Explorer/Aviator/Expedition/Navigator vehicles may occasionally require a hard reset of the Ford/Lincoln Digital Experience system. To perform a hard reset, press and release the volume button on the center console 5 times within 7 seconds. Some vehicles with older level software may require the volume button to be pressed and held for at least 5 seconds. The Owners Manual is in process of being updated with this information.
Associated Products (6)Associated Documents - July 14, 2025•Document ID: 11020705Service Bulletin/Repair InstructionsVISIBILITY/WIPER; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 54041
- Date Added:
- July 15, 2025
- Manufacturer:
- FORD
SummarySome 2023-2025 Explorer (rear windows only), Bronco Sport, Escape, and Maverick vehicles equipped with minor feature code B2DAC may exhibit an inoperative passenger front and/or rear window. To confirm a vehicle is built with a certain minor feature code, review the build information by clicking "Additional Information" under Vehicle Information or double-clicking the vehicle identification number (VIN) in the upper left corner of Professional Technician System (PTS). This may be due to an open diode in the window switch. To correct the condition, replace the window switch of the affected window. If the condition persists continue with normal diagnostics. Refer to Workshop Manual, Section 501-11. For claiming, use causal part 14529 and labor operation 14529A in the Service Labor Time Standards (SLTS) Manual.
Associated Products (12)Associated Documents - July 11, 2025•Document ID: 11020704Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- SSM 54039
- Date Added:
- July 15, 2025
- Manufacturer:
- FORD
SummarySome 2025 Explorer vehicles equipped with a 2.3L EcoBoost engine may require removal of the turbocharger oil return tube due to various concerns. Workshop Manual, Section 303-04 has been updated with improved turbocharger oil return tube removal and installation service procedure steps.
Associated Products (1)Associated Documents - July 3, 2025•Document ID: 11020411Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 54014
- Date Added:
- July 8, 2025
- Manufacturer:
- LINCOLN
SummarySome 2025 Explorer Active/Police Interceptor® Utility/Expedition/Navigator/Nautilus vehicles may exhibit diagnostic trouble codes (DTCs) B1A01:01, B1A02:01, B1A03:01, B1A04:01, B1A05:01 and/or B1A06:01 in the audio front control module (ACM) with no customer symptoms. This condition does not affect vehicle durability and no additional diagnosis or service is required.
Associated Products (4)Associated Documents - July 2, 2025•Document ID: 11020414Service Bulletin/Repair InstructionsEXTERIOR LIGHTING
- Mfr Comm. #:
- SSM 54008
- Date Added:
- July 8, 2025
- Manufacturer:
- FORD
SummarySome 2021-2025 F-150 non-Lightning, 2023-2025 F-Super Duty, 2024-2025 Ranger, and 2025 Explorer vehicles may exhibit a perceived improper functioning fog lamp(s). Customers may describe fog lamps blinking, turning on or off, or flashing. If the vehicle is equipped with cornering lamps, this may be normal function. Under certain conditions and inputs, either lamp might turn on or off independently to aid visibility during cornering. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. For additional cornering lamp information, refer to the Owner's Manual and/or Workshop Manual (WSM), Section 417-01.
Associated Products (8)Associated Documents - July 1, 2025•Document ID: 11021421Over The AirELECTRICAL SYSTEM
- Mfr Comm. #:
- TCU-25.2.8.4 Explorer
- Date Added:
- August 5, 2025
- Manufacturer:
- FORD
SummarySoftware Update: Quality improvements include: -Includes a recovery mechanism for memory data in the Telematics Control Unit (TCU)
Associated Products (1)Associated Documents - July 1, 2025•Document ID: 11019896Service Bulletin/Repair InstructionsFORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; UNKNOWN OR OTHER
- Mfr Comm. #:
- TSB 25-2294
- Date Added:
- July 1, 2025
- Manufacturer:
- FORD
SummarySome of the vehicles listed in the Model statement above may exhibit driver assistance feature warning messages displayed in the instrument panel cluster (IPC). Additionally, some modules may store invalid data/lost communication diagnostic trouble codes (DTCs). This may be due to software in the image processing module A (IPMA).
Associated Products (2)Associated Documents - June 27, 2025•Document ID: 11019889Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- TSB 25-2283
- Date Added:
- July 1, 2025
- Manufacturer:
- FORD
SummaryThis article supersedes TSB 25-2157 to add a customer symptom. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: Inbound call cannot be heard Wireless charger icon inaccurate Auto hold, auto start-stop, and/or defrost button LED indicators inoperative This may be due to the APIM (accessory protocol interface module) software.
Associated Products (4)Associated Documents - June 25, 2025•Document ID: 11020166Over The AirUNKNOWN OR OTHER; ELECTRICAL SYSTEM
- Mfr Comm. #:
- ECG-25.2.8.4.1 Explorer
- Date Added:
- July 3, 2025
- Manufacturer:
- FORD
SummaryQuality improvements include: -Robustness action to ensure Diagnostic Trouble Codes are being set correctly. -Prevents a network communication error that may cause an error message in the center screen
Associated Products (1)Associated Documents - June 25, 2025•Document ID: 11020053Service Bulletin/Repair InstructionsFUEL/PROPULSION SYSTEM
- Mfr Comm. #:
- SSM 53982
- Date Added:
- July 2, 2025
- Manufacturer:
- LINCOLN
SummarySome 2020-2023 Explorer/Aviator, 2020-2025 Police Interceptor Utility, 2020-2022 Escape/Corsair, and 2022-2024 Maverick vehicles equipped with a hybrid powertrain may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2450:00 stored in the powertrain control module (PCM). This may be due to an evaporative emission system concern or may also be caused by the customer overfilling the fuel tank. If this condition occurs, perform normal diagnosis per Workshop Manual (WSM) Section, 303-13 and repair as necessary. Inform the customer that the condition may have been caused by overfilling of the fuel tank and to not top-off the fuel tank when the fuel pump nozzle automatically shuts off for the first time. Refer the customer to the Fuel and Refueling section of their Owner Manual for additional information.
Associated Products (15)Associated Documents