Chevrolet Trax Complaints

1,001 consumer complaints on file.

#11384963December 26, 2020
POWER TRAIN
THE SHIFT BUTTON STICKS WHEN PUTTING THE CAR INTO PARK WHICH 1. DOES NOT ALLOW THE KEY TO BE REMOVED AND 2. ALLOWS THE SHIFTER TO BE ACCIDENTALLY MOVED INTO GEAR WHICH IS A MAJOR SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385017December 26, 2020
UNKNOWN OR OTHER
MY DAUGHTER WAS DRIVING THE CHEVY TRAX WHEN THE ENGINE LIGHT CAME ON. I SCANNED THE CAR WHEN SHE GOT HOME. CODE WAS P0420 FOR LOW CONVERTER EFFICIENCY. I PUT THE CAR UP ON MY CAR LIFT AND FOUND THAT THE FLEX PIPE BEHIND THE CONVERTER WAS SEPARATED MOST LIKELY FROM RUST. THIS IS ALLOWING EXHAUST GASSES INTO THE CAR AND IT IS DANGEROUS. THIS IS HAPPENING ON MANY CHEVY TRAX AND CHEVY CRUZ VEHICLES. I TOOK IT TO THE DEALER AND THEY WILL NOT COVER THE REPAIR. SHE HAS OWNED IT 4.5 YEARS AND HAS ONLY 28,000 MILES ON IT. WE PURCHASED A MAJOR GUARD WARRANTY FROM GM WHEN WE BOUGHT THE CAR BUT THEY DENIED THE REPAIR. THIS IS A SAFETY ISSUE. THE PAINT IS ALSO PEELING OFF OF THE HOOD BUT THEY SAY THAT IS NOT COVERED EITHER EVEN THOUGH THIS IS HAPPENING TO MANY GM CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384410December 21, 2020
UNKNOWN OR OTHER
I OWN A 2017 CHEVY TRAX. MY AWD WARNING LIGHT CAME ON SAYING THE AWD SYSTEM WAS SHUT OFF. IT COST ME $430.00 TO REPLACE THE REAR DIFFERENTIAL BECAUSE IT WAS IN SUCH BAD SHAPE. THAT IS RIDICULOUS TO HAVE THAT HAPPEN IN ONLY 3 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11382952December 10, 2020
SUSPENSION
MY 2019 CHEVY TRAX BOTH STRUT MOUNTS ARE BROKEN ON THE FRONT, THE CAR IS THREE YEARS OLD THIS IS TO YOUNG OF A CAR TO ALREADY HAVE THOSE ISSUES. AND BOTH SIDES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378632December 9, 2020
AIR BAGS
IT HAPPENED 3RD TIMES NOW. FIRST 2 HAD BEEN REPLACMENTS AND NOW I HAVE TO RETURN IT TO FIX IT FOR 3RD AIRBAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378236December 7, 2020
ENGINE
WITHIN TWO DAYS OF GETTING THE CAR WITH 7 MILES ON IT, AS SOON AS I GOT OVER ONE HUNDRED MILES, THE CAR TEXTED ME AND SAID THAT I NEED TO GET THE EMISSIONS SERVICED ON THE VEHICLE. LAST TIME I WENT THROUGH THIS WITH KIA... THEY FIXED IT TWICE AND THEN MY ENGINE PRETTY MUCH DIED AND THEY BLAMED ME (ON A 7 YEAR OLD CAR)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378249December 7, 2020
POWER TRAIN
WHILE I WAS DRIVING MY 2015 CHEVY TRAX, THE TRANSMISSION GOT STUCK IN THIRD GEAR. I SWITCHED TO MANUAL AND IT STILL WOULDN'T MOVE OUT OF THIRD GEAR. IN ORDER TO GET IT OFF THE ROAD, I HAD TO DRIVE IT TO A SAFE PLACE. SITTING AT A RED LIGHT IN DRIVE, I TOOK MY FOOT OFF THE BREAK AND THE CAR DIDN'T INCH FORWARD LIKE NORMAL. THE TRACTION CONTROL LIGHT WAS ON SO WAS THE SERVICE ENGINE SOON LIGHT. THERE IS ONLY 80,000 MILES ON THE CAR. THE RECOMMENDED MILEAGE TO SERVICE IS 100,000 MILES ON THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378252December 7, 2020
ENGINE, WHEELS
THE TIRES HAVE A MANUFACTURE DEFECT ON THEM CAUSING ABNORMAL WEAR, TIRES ARE NEW AND WHEN I TOOK CAR BACK TO DEALER THEY REFUSE TO CHANGE THEM. I REFUSE TO BUY ANOTHER SET DUE TO I SHOULD NOT HAVE TO ON A CAR THAT I REALLY DIDN'T WANT. THE ENGINE IS NOT POWERFUL ENOUGH TO MAINTAIN A SPEED AT 70MPH IT SURGES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378122December 6, 2020
ELECTRICAL SYSTEM
AT 30K MILES ALL LIGHTS WOULD LIGHT UP AND SOMETHING WOULD DRIVE WRONG. FROM STEERING TO LOW ACCELERATION AND EVERYTHING IN BETWEEN. DEALERSHIP UNABLE TO FIGURE OUT PROBLEM AS WELL AS LOCAL SHOPS. IT'S BACK IN AT DEALERSHIP. THEY RECENTLY ORDERED THE UNDERHOOD FUSE BOX TO BE INSTALLED AT $980.00 AND NOW TELLING ME IT'S STILL NOT FIXING THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377449December 2, 2020
ENGINE
I HAVE HAD THIS CAR FOR THREE YEARS AND HAVE HAD SO MANY ISSUES WITH IT THAT I COULD'VE PAID IT OFF BY NOW IF I WASN'T CONSTANTLY FIXING IT. I HAVE REPLACED THE TURBO INTERCOOLER BECAUSE IT FROZE LAST WINTER AND THE CHECK ENGINE LIGHT CAME ON. I WAS TOLD BY THE DEALERSHIP IT WAS SAFE TO DRIVE UNTIL THE PART CAME IN BUT IT COULDN'T GO OVER 10MPH SO IT WAS UNUSABLE TO ME. I HAVE ALSO REPLACED THE ENTIRE TURBO ONCE WHEN IT BLEW UP FROM AN OIL LEAK THAT I WAS UNAWARE OF AS I AM NOT VERY KNOWLEDGEABLE WITH VEHICLES. NOW WE HAD TO REPLACE ANOTHER PART ON THE TURBO BECAUSE IT WAS LEAKING OIL AGAIN AND THE MECHANIC SAID WE COULDN'T REPLACE THE WHOLE TURBO RIGHT AWAY AS WE HAD TO TRY SMALL FIXES FIRST TO BE COVERED UNDER THE WARRANTY. REPLACING THIS PART DID HELP AND THERE IS STILL OIL LEAKING FROM THE OIL CAP AND THE SMELL MAKES DRIVING THE VEHICLE UNBEARABLE ESPECIALLY WITH A FOUR YEAR OLD. WHEN WE WERE STOPPED AT A STOP LIGHT WE NOTICED THAT THERE WAS DARK SMOKE AND FUMES COMING OUT OF THE VENTS SO WE IMMEDIATELY WENT HOME. HOWEVER, NO THE CHECK ENGINE LIGHT IS ON AND THE CODE SAYS IT'S THE CATALYTIC CONVERTER SO I AM GOING TO HAVE TO STICK MORE MONEY INTO THE VEHICLE. I HAVE HAD SO MANY ISSUES WITH THIS VEHICLE AND IT'S NOT EVEN THAT OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377554December 2, 2020
SERVICE BRAKES, ENGINE, VEHICLE SPEED CONTROL
EXPERIENCED SEVERE MECHANICAL ISSUES, SUCH AS THE ENGINE OVERHEATING, TEMPERATURE GAUGE BREAKING, COOLANT SYSTEM MALFUNCTIONING, BATTERY HAVING TO BE REPLACE TWICE, BRAKES OVERHEATING, BRAKES UNABLE TO COME TO A FULL STOP, BRAKES SQUEAKING, VEHICLE SQUEAKING WHEN BACKING UP, THROTTLE JUMPING, AND THE STABILITY TRACK ALSO BREAKING
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11377280December 1, 2020
AIR BAGS
TL* THE CONTACT OWNED A 2017 CHEVROLET TRAX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE CRASHED INTO A DEER CAUSING SEVERE DAMAGE TO THE FRONT END. DURING THE CRASH THE AIR BAGS DID NOT DEPLOY, AND THE VEHICLE WAS DESTROYED THE VEHICLE WAS TOWED AWAY FROM THE SCENE. NOT INJURIES WERE REPORTED. NO POLICE REPORT WAS TAKEN. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 51,585.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11375374November 19, 2020
POWER TRAIN, UNKNOWN OR OTHER
THE CAR IS SPUDDERING WHEN I DRIVE AND, ITS REALLY UNSAFE. WHEN I TRY TO DRIVE IT BASICALLY SKIPS WHEN I TRY TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375375November 19, 2020
POWER TRAIN
MY CAR IS LITERALLY SPUDDERING TECHNICALLY SKIPPING THEN, JERKING BACK. IT'S A SAFETY HAZARD ALREADY ALMOST HIT A COUPLE CARS BECAUSE, ITS JERKING I NEED HELP TRYING TO GET MY CAR CHANGED OUT. THIS IS A HUGE DEFECT ON THE CAR. PLEASE HELPP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373147November 5, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY AIR CONDITIONING COMPRESSOR HAD A DEFECTIVE SEAL AND THE COMPRESSOR WAS UN REPAIRABLE.THE VEHICLE HAD ONLY HAD LESS THAN 22,000 MILES ON THE ODOMETER.I DIDN'T HAVE WARRANTY COVERAGE FOR THIS.THE SEAL SHOULD NOT HAVE FAILED SO EARLY.MY CAR WAS UP ON A LIFT IN AUTO REPAIR SHOP WHEN THIS WAS DISCOVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373202November 5, 2020
ENGINE, UNKNOWN OR OTHER, EXTERIOR LIGHTING
I BOUGHT IT 2017 AFTER A MONTH MY COMPUTER BOX IS BROKEN I'M LUCKY BECAUSE IT'S UNDER WARRANTY. EVERY YEAR IN MY DASH BOARD IT ALWAYS SHOW UP CHECK SERVICES. NOW MY CAR IS CHECK ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366956October 29, 2020
POWER TRAIN
WHEN I'M STOPPED AND I TAKE MY FOOT OFF THE BRAKE THE TRANSMISSION SLIPS AND SLAMS INTO GEAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366265October 25, 2020
ELECTRICAL SYSTEM
RADIO SCREEN GOES BLACK AND NO BUTTONS WILL WORK NOR THE RADIO WILL NOT SHUT OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363865October 12, 2020
SUSPENSION
THE CAR JUMPED THE CURB WHEN I WAS MAKING A LEDR HAND TURN. TOOK IT FOR INSPECTION RECENTLY AND IT FAILED DUE TO FAULTY CONTROL ARMS.THE FRONT END OF THE CAR BOUNCES AND RIDES ROUGH WHEN IT HITS A BUMP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363449October 8, 2020
STRUCTURE:BODY
I BOUGHT A USED 2015 CHEVY TRAX IN NOV 2019. ONE OIL CHANGE INTO MY TRAX IN FEB 2020 THE PAINT STARTED BUBBLING AND COMING OFF IN THE SNOW IN MY DRIVEWAY SITTING! THEN MORE STARTED COMING OFF. I NOW HAVE 2 SPOTS ON THE BACK HATCH AND BOTH SIDES OF THE HOOD. I LIVE IN WI. THE DEALERSHIP WOULD PAY1/2 OF THE TOUCH UP OR I COULD TRADE IT IN AND THEN HAVE A VEHICLE PAYMENT. I PAID ALMOST 13,000. FOR IT. BECAUSE THE COVID 19 STRUCK I HAD TO WAIT CAUSING MY VEHICLE TO APPARENTLY LOOSE 1/2 OF WHAT I PAID FOR IT! DEALERSHIP OFFERED ME 6THOUSAND! I CONTACTED GM AND WAS TOLD AFTER SOME PHONE CALLS THAT GM WOULD PAY FOR IT...THEN MY CASE WAS GIVEN TO SOMEONE ELSE AND THE OFFER WAS TAKEN BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Trax