Chevrolet Trax Complaints

1,001 consumer complaints on file.

#11405823March 31, 2021
ENGINE
VEHICLE OVERHEATED NOT SETTING OFF ANY SENSORS, EMERGENCY LIGHTS OR NOTIFICATIONS, ONLY NOTIFICATION WAS WHEN THE VEHICLE STARTED SMOKING FROM THE HOOD WHILE DRIVING DOWN THE HIGHWAY. LOW COOLANT AND "HOT" LIGHT ARE POSSIBLY FAULTY FROM FACTORY PER CERTIFIED GM SERVICE CENTER. CONTACTED GM THEY REFUSED TO COVER COST OF REPAIRS WHICH WERE EXTREMELY COSTLY DUE TO A POSSIBLE FAULT FROM THE FACTORY ON THIS VEHICLE, VEHICLE WAS IN THE SHOP 2 TIMES FOR SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404677March 24, 2021
ELECTRICAL SYSTEM
FOR OVER A YEAR NOW, I HAVE HAVE ISSUES WITH ELECTRICAL PROBLEMS. BLUETOOTH RINGING, SCREENS BLACKING OUT, LOCKS UNLOCKING AND LOCKING ALONG WITH CAR STALLING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404745March 24, 2021
STRUCTURE:BODY, SERVICE BRAKES, SUSPENSION
MY CAR SMELLS LIKE A STRONG FUME THAT IS WANTING TO KNOCK ME OUT. I PHARMACY SOMETHING IN THE CAR THAT WAS WRAPPED IN FOIL AND THE FOIL STARTED CRACKLING. SINCE THEN IT LOOKS LIKE MY CAR IS PULLING APART, AND THE SUSPENSIONS SHOCKS HAVE GONE OUT. WHEN MAKING TURN IT COMES OFF AS IF THE CAR IS GOING TO BUCKLE UNDER ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404059March 20, 2021
POWER TRAIN, SUSPENSION
FROM NEW THERE WAS A SIGHT BUMP WHEN TAKING OFF FROM STOP AT 15,000 MILES IT HAPPENS ALL THE TIME LIKE SOME ONE TAPPED YOUR BUMPER. IT IS PRONOUNCED AND CONSTANT. AS WELL AS WHEN YOU STOP ON A HILL THE CAR ROLLS BACK LIKE DRIVING A STANDARD MAKING IT DANGEROUS FOR ANYTHING BEHIND YOU. PERSON ANIMAL ITEM. HILL ASSIST DOES NOT WORK. DEALER SAYS NO CODES NOTHING TO FIX. ITS WARRANTEED FOR 60,000 MILES, UNTIL IT BREAKS OR THROWS A CODE.. THIS DOESN'T MAKE IT RIGHT OR SAFE. VERY TERRIFYING WHEN YOU TAKE THE FOOT OFF BREAK AND YOU START ROLLING BACK. AND THE CLUNK / BUMP GETTING LOUDER AND MORE PRONOUNCED IS TERRIFYONG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399163March 4, 2021
ENGINE, STEERING
TL* THE CONTACT OWNS A 2017 CHEVROLET TRAX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE POWER STEERING FAILED INTERMITTENTLY. THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE POWER STEERING REGAINED FUNCTIONALITY AND THE CHECK ENGINE WARNING ILLUMINATED AND THEN WENT AWAY. THE FAILURE RECURRED ONCE. THE CONTACT HAD NOT TAKEN THE VEHICLE TO BE DIAGNOSED NOR REPAIRED. NEITHER A DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398458March 1, 2021
ENGINE, FUEL/PROPULSION SYSTEM
THE CAR LOST TURBO POWER, IT WAS IN THERE 3 TIMES AND THE REPAIR WAS NOT CORRECT. THE SERVICE MANAGER AT RON WESTPAHL, DAVID, SAID THERE IS A SERVICE BULLETIN OUT FOR THE IFOR THIS PROBLEM, IT IS A KNOWN PROBLEM IN THE NORTH WITH THE COLD WEATHER THE INVERTER GET CONDENSATION IN THE VEHICLE AND FREEZES. SINCE THE WEATHER HAS TURN WARMER THE CAR NOW RUNS WITH NO CHECK ENGINEER, BUT CHEVY HAS NOW REFUSED TO FIX IT BECAUSE THE CHECK ENGINE LIGHT IS NO LONGER ON. THIS INVERTER HAS BEEN REDESIGNED T O PREVENT THE CONDENSATION. IF THIS IS A KNOWN PROBLEM AND THEY REDESIGNED A PART THIS SHOULD BE A RECALL TO ALL CHEVY TRAX IN THE NORTHERN REGION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397779February 24, 2021
ENGINE
CHECK ENGINE LOT CAME ON AND TRAX GOING THROUGH GAS FASTER THAN USUAL. DID A TEST GOT THE CODE P0420. MOST LIKELY THE O2 SENSOR BUT COULD POSSIBLY BE THE CATALYTIC CONVERTER. WANTED TO WRITE A REPORT SINCE I SEEN SOMEONE ELSE WRITE A REPORT ABOUT THE SAME CODE IN DECEMBER OF 2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397500February 23, 2021
ELECTRICAL SYSTEM
ITS SHUT OFF ON ME TWICE. NOW THE RADIO HAS SHUT DOWN BLANK SCREEN. CAME BACK UP AFTER HOUR DRIVING AND SHUT THE CAR DOWN IT CAME BACK UP BUT ITS NOT CLEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396739February 18, 2021
UNKNOWN OR OTHER
THE REAR DIFFERENTIAL CLUTCH MODULE SHORTED OUT. VERY EXPENSIVE PART AND IS NOT COVERED IN THE POWER TRAIN WARRANTY IT SHOULD BE . WAS IN MY DRIVEWAY AND MESSAGE CAME ON TO HAVE THE ALL WHEEL DRIVE SERVICED. SHOULDN'T HAVE TO PUT ANY MONEY INTO A TWO YEAR OLD VEHICLE THAT ONLY HAD 38,653 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396622February 17, 2021
ELECTRICAL SYSTEM, ENGINE
I BOUGHT MY CAR BRAND NEW WITH 49 MILES ON IT. FROM THE FIRST DAY IT HAS BEEN GIVING ME A SERVICE REAR CAMERA SYSTEM ERROR, THE ENTIRE DASH WILL COMPLETELY BLACKOUT ON ME AND TAKES A WHILE TO COME BACK ON AND MY CAR WAS SLIPPING WHILE SHIFTING FROM PARK TO REVERSE AND REVERSE TO DRIVE. WITH ALMOST 65K MILES ON IT, I STARTED TO GET A SERVICE AWD, SERVICE POWER STEERING WITH A FAULTY POWER STEERING ISSUE WHILE DRIVING, MY CAR RANDOMLY WON'T START, DESPITE THE BATTERY AND ALTERNATOR ALL BEING GOOD. I WAS RECEIVING EVERY ERROR CODE, CHECK ENGINE LIGHT RANDOMLY ON AND SHUTS OFF, WHEN I HAD THE CODES CHECKED, I HAD NEVER SEEN SO MANY ERROR CODES IN MY LIFE! LOW VOLTAGES, MAIN SYSTEM ERRORS, THE WHOLE BIT. NOW MY CAR THINKS I AM TRYING TO STEAL IT AS THE SERVICE THEFT DETERRENT SYSTEM LIGHT IS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396382February 15, 2021
WHEELS
I HAVE LESS THAN 24;000 MILES AND MY FRONT DRIVER SIDE TIRE IS ALMOST BARE AND PASSENGER FRONT IS NOT MUCH BETTER. I WENT TO SEE ABOUT WARRANTY AND YOU ONLY WARRANTY IT FOR 7500 MILES NOW THE TIRES THAT ARE ON IT ARE DISCONTINUED AND CAN'T GET NOW WHAT'S!? CAN'T AFFORD 4 NEW TIRES. I THINK CHEVY SHOULD HELP ME WITH REPLACING MY TIRES ON MY WONDERFUL TEAS. PLEASE HELP GET THIS GOING. THE TIRES ARE NOT SAFE TO REALLY DRIVE AND BE ON THE ROAD. I BOUGHT A NEW CAR SO I WOULD BE SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395800February 11, 2021
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2018 CHEVROLET TRAX. THE CONTACT STATED THAT THE VEHICLE'S DOOR LOCKS WOULD UNLOCK AND LOCK SUDDENLY. THE FAILURE OCCURS INTERMITTENTLY. THE CONTACT STATED THAT WHEN THEY ENTERED THEIR VEHICLE AND WHILE STARTING, THE VEHICLE'S HORN SUDDENLY ACTIVATED AND CONTINUED TO MAKE NOISE FOR APPROXIMATELY 3 MINUTES AFTER THE CONTACT HAD REPEATEDLY PRESSED THE HORN IN HOPES TO DEACTIVATE IT. THE CONTACT STATED THAT WHEN THEY STARTED THE VEHICLE AFTERWARDS, THE FAILURE REOCCURRED. THE CONTACT STATED THAT THE VEHICLE WAS EMITTING A BURNING ORDER FROM THE HEATING/AC COMPARTMENT. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER (SERPENTINI CHEVROLET OF WILLOUGHBY HILLS 2810 BISHOP RD, WILLOUGHBY HILLS, OH 44092; (440) 701-5417) WHO WERE UNABLE TO IDENTIFY OR DUPLICATE THE ISSUES. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE AND OPENED A CASE REGARDING THE MATTER. THE APPROXIMATE FAILURE MILEAGE WAS 25,600.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11389538January 23, 2021
POWER TRAIN, UNKNOWN OR OTHER
VEHICLE MAKES A CHIRPING NOISE AT IDLE SPEED NOT MOVING. ONLY HAS 9,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388363January 15, 2021
ELECTRICAL SYSTEM, STEERING
ON JAN, 4TH, 2021 ABOUT 9AM MY 2017 CHEVY TRAX DIED ON THE INTERSTATE. THE SERVICE POWER STEERING LIGHT CAME ON CAR JUST QUIT . I MANAGED TO PULL OVER ON THE SIDE OF THE ROAD. TRIED TO RESTART IT WITH NO LUCK. HAD IT TOWED TO ENGALL' S AUTO SHOP IN NEW JERSEY.AS I WAS AN HOUR AWAY FROM HOME. RENTED A CAR SO I COULD GET HOME. THE NEXT DAY ENGELS CALL SAID THE ECM IS DEAD. HAD THE TRAX TOWED TO MOTION CHEVY DELEARSHIP. THEY CONFIRMED THAT THE ECM NEEDED REPLACED. . ORDERED THE ECM 0N THE 5TH AND REPLACED ON THE7TH. THE SERVVICE GUY CALLS ME AND TELLS ME THAT THE MODULE IN THE STEERING COLUMN IS BAD AND HAVE TO CHANGE THE WHOLE COLUMN.. THE SERVICE THEN SAID THAT THE ECM WAS COVERED BY EXTENDED WARRANTY, BUT THE COLUMN WOULD HAVE TO BE PAID OUT OF POCKET..$1,235.00. WHEN I CALLED CHEVY CUSTOMER SERVICE THEY SAID THAT THEY PAY $88.00 OF THE BILL...WITH ALL OF THE COMPLAINTS HOW IS THIS NOT A RECALL ISSUE????????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388239January 14, 2021
POWER TRAIN
WITH ONLY 62,000 MILES THE REAR DIFFERENTIAL HAS A CRACK IN THE SIDE OF THE CASING. THIS ISSUE LEADS TO THE COMPLETE DRAINAGE OF THE DIFFERENTIAL FLUID. THIS IS AN ISSUE IN MULTIPLE CHEVY TRAX MODELS. IT HAS POTENTIAL TO SEIZE THE DIFFERENTIAL AND CAUSE A LOSS OF CONTROL OF THE VEHICLE. THIS PARTICULAR ISSUE WAS FOUND WHILE DRIVING AND A LOUD NOISE WAS COMING FROM THE REAR DIFFERENTIAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387384January 10, 2021
ENGINE, SUSPENSION, UNKNOWN OR OTHER
WHEN I TURN LEFT, THE RIGHT SIDE MAKES A POPPING NOISE AROUND THE BALL JOINT. RESERVOIR COOLANT TANK LEAKS, AND NO TEMPATURE GUAGE.. THERE IS NO WAY TO TELL IF MY CAR OVER HEATS UNTIL THE LIGHT COMES ON AND I HAVE TO PULL OVER THEN? I HAVE NEVER SEEN A VEHICLE NOT HAVE A TEMPATURE GUAGE!! ALSO MY PASSENGER SEAT BELT WILL NOT STAY FASTENED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387265January 9, 2021
STRUCTURE:BODY
THE VEHICLE WAS STATIONARY ON A CITY STREET WHEN THE PAINT ON THE LIFT GATE FLAKE OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386679January 5, 2021
ELECTRICAL SYSTEM
MY 2018 CHEVY TRAX DASHBOARD WENT BONKERS. THE DIGITAL SPEEDOMETER ON THE RIGHT SIDE OF DASH WENT BLACK THEN AS I WAS DRIVING ALL THE EMERGENCY LIGHTS, OIL, ENGINE, DOOR OPEN, TIRE, ABS, BRAKE, BATTERY, STARTED GOING ON AND OFF, AND THE ANALOG SPEEDOMETER DIAL WOULD WOULD GO ALL THE UP AND ALL THE DOWN AND THEN GO BLACK. THIS IS VERY SCARY WHEN DRIVING, BECAUSE YOU CAN'T TELL HOW FAST YOU ARE GOING. IT HAS HAPPENED ON REGULAR SURFACE ROADS AND THE HIGHWAY. I WAS USING BLUETOOTH, WITH MY PHONE PLUGGED IN TO THE CAR LIGHTER THING AND A USB AND I HAD GOOGLE MAPS AND SPOTIFY GOING THROUGH MY CAR RADIO. THIS HAPPENED IN OCTOBER 2020 AND THE RADIO WAS REPLACED. IT HAPPENED AGAIN ON NOVEMBER 30 2020. I RECORDED A VIDEO AT A CORNER NEAR MY WORK. I MADE AN APPOINTMENT FOR DECEMBER 3. AT MY APPOINTMENT, I SHARED THE VIDEO WITH THE SERVICE PERSON TO PROVE I AM NOT A CRAZY, HYSTERICAL PERSON. THE SERVICE TECH COULD NOT REPLICATE THE ISSUE AND EVEN HAD THEIR TECH TALK TO GM ENGINEERING TO DISCUSS THE ISSUE. I GOT MY CAR BACK ON JANUARY 4, 2021, BUT IT WAS NOT FIXED. I AM AFRAID TO DRIVE MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386319January 3, 2021
ENGINE, SUSPENSION, WHEELS
AUGUST 2020 AT ABOUT 20K MILES TOOK VEHICLE IN FOR OIL CHANGE AT DEALER. ADDED RECOMMENDED TIRE ROTATION. EVERYTHING IS FINE. I INQUIRE ABOUT THE RECAL ON THE LOWER CONTROL ARMS AND PARTS WILL BE ORDERED AND SHOULD BE CALLED. NO CALL! MAY 2020 - TAKE CAR BACK TO DEALERSHIP FOR CODE REGARDING THE TURBO CHARGER (WHICH NEEDED TO BE REPLACED BECAUSE WASTEGATE WAS STICKING) THEY ALSO WERE FINALLY ABLE TO INSTALL LOWER CONTROL ARM PARTS THAT THEY NEVER CALLED ME ABOUT. THIS IS ABOUT 30K MILES. DEC 31, 2020 AT ABOUT 36K MILES I TAKE IN FOR OIL CHANGE AND TIRE ROTATION. I AM NOW BEING TOLD MY LEFT FRONT WHEEL STUD IS CROSS THREADED AND I HAVE UNEVEN WEAR AND REQUIRE AN ALIGMENT. I'M ASSUMING THEY DID NOT ALIGN MY CAR WHILE INSTALLING THAT PART FROM THE RECALL AND THEIR TECH CROSS THREADED THE STUD ON MY WHEEL. I WILL BE GOING BACK TOMORROW BECAUSE THIS WAS NOT A PROBLEM UNTIL THEY INSTALLED THE NEW CONTROL ARM WHICH WOULD REQUIRE THEM TO TAKE THE TIRE OFF. I'M VERY FRUSTRATED BECAUSE THEY WERE ALREADY TRYING TO PUT THE BLAME BACK ON ME, HOWEVER, THEY ARE THE ONLY PEOPLE THAT HAVE MOVED THE TIRES. I TRULY HOPE GUARANTY CHEVROLET IN SANTA ANA, CA DO RIGHT BY ME AND TAKE CARE OF SOMETHING THAT COULD HAVE ONLY BEEN DONE ABOUT 6K MILES AGO AT THERE SERVICE SHOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386032January 1, 2021
UNKNOWN OR OTHER
MY KEY WILL NOT COME OUT OF THE IGNITION WHEN PUT IN PARK AND TRYING TO EXIT THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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