Chevrolet Trax Complaints

1,001 consumer complaints on file.

#11362562October 3, 2020
UNKNOWN OR OTHER
THE STEREO DISPLAY GETS HOT AND IT WANT CONNECT TO MY PHONE. MY PHONE WAS RINGING AND WHEN I PUSH ANSWER IT WOULDN'T DO ANYTHING IT KEPT RINGING LOUDER I THEN PULLED OVER AND TURNED OFF THE VEHICLE AND OPEN THE DOOR. WHEN I TURNED IT BACK ON IF CONTINUED TO DO THE THE SAME AND LOUDER. I THEN WAITED A FEW MINUTES AND TURNED IT ON AGAIN AND IT FINALLY STOPPED. I TOOK IT TO THE DEALER 3 TIMES BOUGHT 3 DIFFERENT PHONES AND STILL DOING THE SAME AS NO PAIRING. THE DEALER SAID THEY CAN'T DO ANYTHING UNTIL GM UPDATES THE HARDWARE FOR THE VEHICLE. SO NOW I CANT USE MY BLUETOOTH ON MY VECHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362472October 2, 2020
SERVICE BRAKES, UNKNOWN OR OTHER
I PURCHASED A NEW 2017 TRAX ON JULY 15, 2017. SINCE I GOT THE CAR I HEARD A SQUEAK FROM THE REAR BRAKES. I TOOK IT BACK TO THE DEALER AND THEY TOLD ME THAT IT IS A NEW CAR AND THE SQUEAL WILL GO AWAY. IT DID NOT GO AWAY. I HAVE TAKEN THE CAR TO THE DEALER 5 TIMES AND THEY KEEP TELLING ME THE REAR BRAKES ARE OK. I WANT THE DEALER TO INSPECT THE REAR BREAKS AND FIX IT. ALSO I WANT THE LEFT- AND RIGHT-FRONT LOWER-CONTROL ARMS, INSPECT AND REPLACING THEM AS NECESSARY TO PREVENT A FATAL ACCIDENT. MY CAR ONLY HAS 29, 600 MILES. SINCE I BOUGHT IT, I HAVE TAKEN THE CAR TO THE DEALER WITH THE SAME PROBLEM. ALL RECORDS FOR MY CAR ARE IN THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361704September 29, 2020
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
THERE IS A NOISE IN THE RIGHT PASSENGER DOOR, THE TRANSMISSION JERKS OFTEN WITHOUT GIVING IT GAS, AND THE RADIO SCREEN BLACKED OUT WHEN GOING OVER A RAILROAD TRACK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360449September 22, 2020
SERVICE BRAKES
PURCHASED A NEW 2017 TRAX. AT THE 3 YEAR MARK OR NEAR, I HEARD A SQUEAL FROM TIME TO TIME WHILE DRIVING FORWARD. AT NO TIME DID THE BRAKE SQUEAL WHEN APPLYING THE BRAKE. AT 9500 MILES ( 3YEARS)WHEN THE SQUEAK HAPPENED , NO WARNING LIGHTS OR ONSTAR INDICATED THERE WAS A BRAKE ISSUE. MONTHLY UPDATES AS TO CAR MAINTENANCE ALSO INDICATED NO ISSUES. UPON TAKING THE CAR TO THE DEALER FOR SERVICE, I WAS TOLD THAT MUD AND DIRT GOT INTO THE BRAKES AND THAT THE CAR NEEDED NEW BRAKES, PADS, CALIPER SLIDES, ROTORS. KNOWING THE LOW MILEAGE ON THE VEHICLE AND KNOWING ALL CARS THE NORM IS USUALLY AROUND 20,000 MILES THE BRAKES ARE READY TO BE SERVICED. BUT NOT AT 9,500 MILES. ALSO HAD A PRIOR ISSUE WHERE BRAKE FLUID LEAKED OUT OF THE VEHICLE WHEN DRIVING AT 2500 MILEAGE. I HAD TO HAVE THE BRAKE FLUID RESERVOUR REPLACED AS IT WAS BROKEN . AT 2500 MILEAGE THE MASTER CYLINDER LEAKED INTO THE BRAKE BOOSTER AND THE MASTER CYLINDER WAS REPLACED. CANT HELP BUT WONDER IF THAT RELATED TO LATER ISSUE WITH THE BRAKES REPLACED AT 9500 MILES. I WAS TOLD AT THE DEALER THAT MUD AND DIRT GOT INTO THE BRAKES AND THAT THE BRAKES WERE 'HOT" WHATEVER THAT MEANS. .HAD I KNOWN THAT IT WAS A BRAKE ISSUE BY THE INDICATOR LIGHTS AND UPDATES ON ONSTAR I WOULD HAVE CONSIDERED IT A SERIOUS PROBLEM AND TAKEN THE CAR AS SOON AS POSSIBLE BUT I WAITED AS NO WARNING LIGHTS AND NO INDICATION FROM DRIVING THAT THE BRAKES WERE AN ISSUE. FOR SOME REASON I GOT A CREDIT FOR 167.00 ON MY BILL FOR WHAT I DO NOT KNOW AS IT SHOWED AS INSURANCE? I PAID A TOTAL OF 483.00 . I CAN ONLY ASSUME IT WAS FOR THE BRAKES AS THEY WERE FAULTY TO BEGIN WITH. THANK GOODNESS I DIDNT HAVE AN ACCIDENT WHILE DRIVING. THANKS FOR LISTENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360283September 21, 2020
STEERING
ONE MORNING WHEN GOING TO START THE VEHICLE, THE POWER STEERING WOULD NOT WORK AND THE POWER STEERING INDICATOR LIGHT WOULD REMAIN ON. THE VEHICLE WAS PARKED IN MY DRIVEWAY. AFTER A COUPLE OF HOURS, I WOULD START THE VEHICLE AND THE POWER STEERING WOULD WORK WITH NO ISSUES. THE NEXT MORNING, THE SAME THING HAPPENED, AND I DROVE IT TO THE DEALERSHIP. I HAVE TO PAY $1,600.00 TO REPLACE THE ENTIRE STEERING SYSTEM - EVERYTHING: STEERING COLUMN, COMPUTER/ELECTRICAL, ALIGNMENT, ETC. MY CHEVY TRAX IS ONLY 4 YEARS OLD AND HAS 25,000 MILES. I KEEP IT REGULARLY SERVICED ONLY WITH THE DEALERSHIP WHERE I PURCHASED THE VEHICLE. THE ONLY POSITIVE IS THAT THIS DID NOT HAPPEN WHILE I WAS DRIVING, BUT COULD HAVE BE VERY DANGEROUS IF SO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360033September 20, 2020
UNKNOWN OR OTHER
THE SERVICE AWD DRIVE WARNING LIGHT CAME ON 26,206 MILES>HAPPENED WHILE DRIVING. INTERMITTENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355236September 15, 2020
UNKNOWN OR OTHER
LATCH PART THAT KEEPS THE TRUNK DOOR CLOSED DOESN'T LOCK ALL OF THE WAY. THIS ALSO MAKES THE CAR'S OPEN DOOR SENSOR STAY ON. ALSO THE CLOCK ON THE HOME SCREEN DOES NOT DISPLAY THE RIGHT TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354304September 10, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I HAVE HAD TO TAKE MY VEHICLE IN SEVERAL TIMES FOR REPAIR I AM THE FIRST OWNER OF THIS VEHICLE AND IT ONLY HAS 87,000 MILES ON IT. AT 87,000 MILES I HAVE HAD TO HAVE THE VALVE COVER REPLACED FOR LEAKING. I HAVE ALSO HAD TO HAVE AN OIL PAN LEAK REPLACED. AN OIL PAN PIN GASKET REPLACED. AND NOW MY SEAT BELT INDICATOR LIGHT IS NOT MAKING NOISE WHEN THE SEATBELT IS NOT BUCKLED IN. I HAVE TRIED TO DRIVE WITHOUT A SEATBELT ON CITY STREETS AND HIGHWAYS TO SEE IF THE LIGHT WOULD MAKE NOISE AND IT DOES NOT THE LIGHT IS ON ON THE DASHBOARD BUT NO NOISE IS MADE TO INDICATE THAT THE SEAT BELT IS NOT ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353774September 8, 2020
UNKNOWN OR OTHER
MY 2016 TRAX SLID INTO REAR OF A CAR WHO SUDDENLY BRAKED WHILE WE BOTH TRAVELLED ON HIGHWAY. I BROKE TOO. PROBABLY HIT OTHER CAR WHILE I WAS GOING 25 MPH. MODERATE FRONT END DAMAGE. ENGINE STOPPED. BUT CAR CAUGHT ON FIRE. TOTAL LOSS OF CAR
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#11352697September 2, 2020
SEAT BELTS
THE REAR MIDDLE SEAT BELT LOCKS UP IF YOU FOLD THE BACK SEATS DOWN TO HAUL ANYTHING. YOU CAN'T GET THE SEAT BACK UP WITHOUT TAKING IT TO THE DEALERSHIP. HADN'T HAD MY VEHICLE A YEAR AND THEN THEY WANT TO CHARGE ME ALMOST $500 TO REPAIR. A SEAT BELT LOCKING UP IS A SERIOUS SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351754August 28, 2020
ELECTRICAL SYSTEM
WHEN EVER YOU RESET THE DATE & TIME ON THE CAR IT ONLY STAYS CORRECT DURING THE TIME YOU ARE IN THE CAR TRAVELING. ONCE YOU TURN THE CAR OFF & TURN IT BACK ON, THE TIME HAS CHANGED & SOMETIMES THE DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351430August 26, 2020
STRUCTURE:BODY
THE PAINT STARTED TO PEEL OFF THE BACK PANEL OF MY CAR UNDER THE BACK WINDOW. DEALERSHIP AND CHEVY SAID IT DID NOT QUALIFY FOR CORROSION WARRANTY AND DID NOT PROVIDE ASSISTANCE. IT WASN'T EVEN COVERED UNDER EXTENDED BUMPER TO BUMPER WARRANTY THAT WAS PURCHASED THROUGH THE DEALER. PAINT SHOULD NOT BE FALLING OFF OF A NEW VEHICLE AFTER 4 YEARS FOR NO REASON. OTHER BRILLIANT BLUE CHEVY TRAXS HAVE BEEN HAVING SAME ISSUE WHEN I RESEARCHED ISSUE. DEFINITELY A BAD BATCH OF PAINT USED DURING THIS TIME PERIOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349087August 13, 2020
WHEELS
I WAS DRIVING DOWN THE THE HIGHWAY AND WITHOUT ANY NOTICE THE TIRE BLEW OUT. AFTER INSPECTION OF THE TIRE I NOTICED THE INNER WALL OF THE TIRE HAD EXPLODED. THERE WERE NO SHARP OBJECTS AND APPEARED TO BE A SPONTANEOUS BLOW OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343422August 5, 2020
STRUCTURE:BODY
THE LOWER CONTROL ARM IS VERY LOOSE. WHEN WE ACCELERATE TO LOW SPEEDS (20-25MPH) WE HEAR A LOUD THUMPING NOISE THAT EVENTUALLY STOPS WHEN WE GET TO HIGHER SPEEDS. SOMETIMES WE HAVE TO LET UP OFF THE THROTTLE TO MAKE IT STOP AND THEN REACCELERATE. WE LOOKED UNDERNEATH FOR THE PROBLEM AND WE CAN PHYSICALLY SHAKE THE LOWER CONTROL ARM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342401July 30, 2020
ENGINE
MY CAR STARTED TO OVERHEAT. I NOTICED THE RADIATOR CAP WOULD NOT CLOSE ANYMORE. I HAD TO REPLACE THE RADIATOR CAP. CAR KEPT OVERHEATING, TOOK IT INTO THE SHOP AND IT TURNED OUT I HAD TO REPLACE THE THERMOSTAT, WATER OUTLET HOUSING, AND WATER PUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342402July 30, 2020
ENGINE
CAR AIR CONDITIONER STARTED TO BLOW HOT AIR. TOOK CAR TO DEALERSHIP TO HAVE A MULTI-POINT INSPECTION. FOUND REFRIGERANT TO BE LOW, UPON FURTHER INSPECTION HVAC DYE ON COMPRESSOR. WAS TOLD THAT THE AIR CONDITIONER COMPRESSOR NEEDS TO BE CHANGED OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341064July 23, 2020
VISIBILITY:WINDSHIELD, ENGINE
TL* THE CONTACT OWNS A 2016 CHEVROLET TRAX. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT AN UNDISCLOSED SPEED, THE REAR WINDSHIELD CRACKED WITHOUT IMPACT. AN UNKNOWN DEALER WAS CONTACTED HOWEVER, DUE TO THE DISTANCE, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE TAKEN TO BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WAS NOT COVERED UNDER WARRANTY. ADDITIONALLY, WHILE DRIVING APPROXIMATELY 65 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO GILMAN DODGE CHRYSLER JEEP (10585 W SAM HOUSTON PKWY S, HOUSTON, TX 77099, (832) 553-0100) TO BE DIAGNOSED. THE MAP SENSOR NEEDED TO BE REPLACED DUE TO A DEFECTIVE VALVE COVER. THE VALVE COVER AND MAP SENSOR WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,300. *LN CONSUMER STATED DEFECTIVES OCCURRED WITHIN A YEAR.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341100July 23, 2020
STEERING
HAD A RECALL FOR LOWER CONTROL ARMS ARMS RLACED TWICE BROUGHT IT BACK A 3RD TIME CHEVY IS NOW SAYING I HAVE REST IN THE STEERING GEAR ASSEMBLY AND I HAVE TO PAY TO HAVE ITEM FIX. THIS CAR IS GUARGE KEPT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340807July 22, 2020
POWER TRAIN
ON THE HIGHWAY DOING 70MPH, THE TRANSMISSION WON'T CHOOSE A GEAR AND FLIPS BETWEEN 5TH AND 6TH WHILE AT HIGH RPM. THE CAR LOOSES ALL POWER TO ACCELERATE AND HOLDS GEAR AT 5TH WHILE MAINTAINING A 4000-5000 RPM. WHEN I SWITCH TO MANUAL TO PUT THE CAR IN 6TH, THE RPM RETURN TO IDLE AND THE CAR WILL NOT ACCELERATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340650July 21, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2017 CHEVROLET TRAX. THE CONTACT STATED THAT WHILE ON THE FREEWAY ON AN INCLINE AND WHEN LED OFF THE BRAKE, THE VEHICLE ROLLBACK AND CRASHED INTO ANOTHER VEHICLE. NO WARNING LIGHTS ILLUMINATED. THE CONTACT NOR THE OTHER DRIVER WAS NOT INJURED. A POLICE REPORT WAS NOT FILED, THE CONTACT STATED THERE WAS NO DAMAGE TO NEITHER OF THE VEHICLE. THE VEHICLE WAS TAKEN TO GORDON CHEVROLET, INC (1850 FORD RD, GARDEN CITY, MI 48135) AND WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTION THAT WHEN THE VEHICLE IN HER DRIVEWAY IT WILL ROLLBACK. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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