Chevrolet Trax Complaints

1,001 consumer complaints on file.

#11449388January 29, 2022
UNKNOWN OR OTHER
This is the second vehicle which has the same problem, NO HEAT, we check the anti-freeze and it is just fine. All the internal heat controls are working just fine. The vehicle does not overheat and works just fine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448324January 21, 2022
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
Driving in cold weather...the car just completely had no power when pressing gas pedal...seems line fuel system froze or turbo freeze.....Car then shut off with No check engine light...no warning light!! Started right back up and still had no acceleration.....very upset with this vehicle and no recalls.....Ive seen many post's with this same issue!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447000January 11, 2022
UNKNOWN OR OTHER
Back in August 2021 I had to take my car to the dealership for a check engine light. There was an air leak going to the air intake. The check engine light just came back on and I took it back to the dealership and now they are having to replcae the turbo
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447093January 11, 2022
ENGINE
The contact owns a 2019 Chevrolet Trax. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing a blanket for the front of the vehicle but was not repaired. The manufacturer was informed of the failure and informed the contact that they were unable to assist. The failure mileage was approximately 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446944January 10, 2022
ENGINE
The Turbo Charger was cracked and hanging. Not spinning. Would not accelerate over 40 mph. They replaced it. Engine light came on today 1-10-2022 while acceleration uphill.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446813January 9, 2022
ENGINE
Having engin light come on.. Emissions issues. Already got a letter about a future recall. Don't want to pay out of pocket. Rough starting and weird noise. Either engin or exhaust issue. I know I'm not the only person.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445789January 1, 2022
FUEL/PROPULSION SYSTEM
I got qcletter that my car is,indeed on a RECALL LIST and it did not show up on this site. it was a very dangerous repair too. how could you make a mistake of not knowing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443960December 15, 2021
ENGINE
I purchased the 2016 Chevy Trax used. The car has 68,000 miles on it. I've had issues with this car since I purchased it. The check engine light came on once again with same code as always P0420. I brought it to a Chevy dealer and they finally replace the catalytic converters. Today I get a letter from Chevrolet stating my cars engine 1.4L may have a condition that could cause the turbocharger to fail due to sticking wastegate actuator linkage. Shouldn't this be a recall? No right now it says to keep this letter safe and if anything happens to engine within the 10 years after car was made or 120,000 miles then they will pay for repair. I would think it would be cheaper to fix the part now then replace everything that gets damaged after the fact no?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442078November 30, 2021
ENGINE
The contact owns a 2015 Chevrolet Trax. The contact stated that while driving at various speeds, an abnormal, burning odor would emit throughout the vehicle cabin without warning. The contact's husband inspected that vehicle and discovered that the coolant had leaked out of the reservoir. The contact initially took the vehicle to the dealer where they informed her that the water pump and a transmission valve were leaking. The contact then took the vehicle to an independent mechanic where they replaced the serpentine belt. The contact stated that the vehicle was not equipped with a temperature gauge which caused the contact to not know that her vehicle was overheating. The contact stated that additional work needed to be performed on the vehicle due to the lack of a temperature gauge. The manufacturer had yet to be notified of the failure. The vehicle had been repaired. The failure mileage was approximately 81,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11440798November 17, 2021
POWER TRAIN
Antifreeze leak from the turbo. Only 22500 miles. A search revealed that this is a constant and consistent problem. GM needs to issue a recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439396November 4, 2021
AIR BAGS, SEAT BELTS
The contact owns a 2020 Chevrolet TRAX. The contact stated while driving approximately 60mph when the contact was involved in an accident which resulted in the driver-side air bag not deploying, and the driver-side seatbelt not locking. A police report was taken and the vehicle was towed to a tow lot, then was towed to an insurance lot. The contact sustained concussion, broken nose, herniated and torn spinal discs, and sought medical treatment. The manufacturer was not informed of the failure. The failure mileage was approximately 4,700.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11438690October 29, 2021
SUSPENSION
Front top strut mounts completely broken loss of turning and grinding metal on metal clunking noise when you turn 22,000 miles alignment is way off factory issue bad parts
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438370October 27, 2021
POWER TRAIN
The contact owns a 2015 Chevrolet Trax. The contact stated that while operating the vehicle the engine suddenly began to sputter and the check engine and traction control warning lights were illuminated. The vehicle was towed to the local dealer who diagnosed that the rear differential had failed and needed to be replaced. The vehicle was not yet repaired. The contact indicated that the rear differential had previously failed and was replaced in 2019 however, the failure reoccurred. The manufacturer was not yet notified of the failure. The VIN was not available. The failure mileage was 88,857.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436380October 12, 2021
STEERING
The contact's wife owns a 2017 Chevrolet Trax. The contact stated when attempting to make a left or right turn when the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The contact mentioned that as the failure progresses an abnormal noise was heard when the failure occurs. The contact took the vehicle to a local dealer, where it was diagnosed with needing the steering gearbox to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 25,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435502October 5, 2021
WHEELS, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
The contact owns a 2019 Chevrolet Trax. The contact stated that the front and rear passenger’s side tires continued to experience loss of air pressure. After replacing the tires, the failure continued to occur. The cause of the failure was not determined. The local dealer and manufacturer were not contacted. The failure mileage was 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435387October 4, 2021
UNKNOWN OR OTHER
While driving home from work doing approximately 70 miles per hour the rain channel insert on the passenger side of the vehichle separated from the clips that hold it into place. Gm and Chevrolet know the glue used to hold the parts together fails and allows for this to happen. Took the vehicle to the dealership to have it replaced and was told it was not warranted because my vehicle was over the bumper to bumper warranty. This channel guards can become projectiles at higher rates of speed. Reported drivers side channel failure to dealership in May and it was never replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434810September 29, 2021
ELECTRICAL SYSTEM, ENGINE
When I’m driving I started to hear the gear shifter sound like it’s moving inbetween drive or maybe out of drive I’m not really sure. Then after that happens when I stop driving and turn the car off the car won’t release the key from the ignition. I have to wait for it to lock itself into park and then the key will release.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434618September 28, 2021
POWER TRAIN, ENGINE
Component premature failure. 1. Purge valve replaced at 61,048 miles 2. Coolant flange and seal replaced at 61,511 miles 3. P0299 indicates problem with turbo charger compromised boost power, - injector control pressure sensor - EGR - MAP - Accelerator pedal Input I have to pay a expensive diagnostic from the dealer to find out the issue, it’s too expensive to do that now after Covid-19 money is scarce.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434783September 28, 2021
POWER TRAIN
While stopped and ready to move forward when I press the accelerator the car jerks only from stop to go forward it hesitates. It has the same transmission symptoms as other car I had. I’m very concerned about this issue because a transmission it’s very expensive and can’t afford to fix it due to Covid-19 have no money. Considering how much the dealers charge for a diagnostic it’s ridiculously expensive just to check a problem they already know that exists. Please help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433054September 15, 2021
ENGINE, ELECTRICAL SYSTEM
Delayed sensor response for ignition coil failure causing a breakdown in a freeway
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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