Chevrolet Trax Complaints

1,001 consumer complaints on file.

#11603478July 19, 2024
ELECTRICAL SYSTEM
My car does not having a working DIC screen. No odometer, tire pressure, oil life left, no digital speedometer only manual. Dealerships state that there is no issue they can find. But I can not even tell which tire would need air, if I have oil life left. And how am I supposed to know my mileage on my car when it comes to fixing it?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603491July 19, 2024
ELECTRICAL SYSTEM, SERVICE BRAKES
My car is only at around 37,7000 miles. My I have only had it since it was around 15,000 miles. My battery has died at least 4 times due to my alternator having problems charging. My brakes have also gone out on me at one point in the beginning. My battery is now trash and so is my alternator.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603277July 18, 2024
ELECTRICAL SYSTEM
Instrument panel went black and radio went black after starting up car or while driving. Will get stuck in a loop of turning on and off while driving after 5 min returns back to normal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602957July 17, 2024
ENGINE
The contact owned a 2020 Chevrolet TRAX. The contact stated while driving at an undisclosed speed, the contact stated that smoke entered the interior of the vehicle. The contact stated that the smoke came into the interior through the vents. The contact stopped the vehicle. The contact stated that the vehicle lost motive power and the check engine warning light illuminated. The contact stated that immediately after exiting the vehicle, the vehicle was in flames. The Fire Department arrived and extinguished the fire. The vehicle was towed to a tow yard. The vehicle was condemned total loss. The contact did not sustain any injuries. A Police report was filed. The manufacturer was made aware of the failure and an inspection was completed. The contact was informed that the failure was not a manufacturer defect. The failure mileage was approximately 38,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11602664July 16, 2024
UNKNOWN OR OTHER
On [XXX] our nearly brand new ICE Chevy Trax spontaneously caught on fire and was destroyed. The check engine light had come on on May 30 and we had, as the manual said we should, set an appointment with our dealer to check it out. It was not flashing and the car was running fine. My wife took two of our grandkids out on [XXX] and drove a few miles doing kid things. Then I took the car for an 8-mile round trip and came home, parking in our driveway. The only unusual thing I noticed was that when I set the parking brake I did not hear the usual sound that function makes. About 15 minutes later my wife screamed that her car was smoking. I ran out and tried to get the garden hose to water the engine compartment, which the smoke was coming from, and growing quickly. Water didn't go down below the hood well and the paint started smoking then blistering. I tried to get water into the engine compartment from under the car but could not, and nothing was burning under the car that I could see at that point. (I could not discern the under-hood source of the original fire.) Then flames appeared and I had to back off. We had called 911 at once, of course, and the Saline fire department arrived and put the fire out with their big hose. By that time the entire engine compartment was destroyed, the windshield smashed, and both front tires had exploded. Note that there was a 15-20 mph wind blowing from the rear to the front of the car. Otherwise a nice day. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11602005July 14, 2024
ENGINE
1 problem happen several times last year 2024 my radiator fan stay on for long time after the car was turn off it should shutoff after 15 min but it stay on when I try to start my car the battery is dead, So I took to Carroll Chevrolet and they look at the car couldn't find any problem no light can on the dash board, No indicator light can on, So they told me there was nothing wrong, When the battery is dead no indicator light come on the dash to indicate that there is a problem, This happen at least 7 times last year during the Summer Months, So what I have to do is disconnect the battery and when I ready too get back in my car I have to re hook up the battery so I can start my car. I shouldn't have to do this. No invoice
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601536July 12, 2024
STRUCTURE:BODY
The paint is peeling off. It started as a bubble and then popped. There is no rust to indicate this being from wear and tear. The back and two spots on the hood are affected by this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600827July 10, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Headlights are flickering and blinking intermittently along with the green headlight indicator blinking in gauge cluster. Seems like the automatic headlight sensor is unable to detect outer darkness level and fails to keep headlights on or off. Issue happens in sunny and partially cloudy days after the car exposed to sun for 5-10 minutes depending on the strenght of sunlight. This seriously confuse the drivers of incoming traffic especially in the crossings and intersections as blinking headlights means "i give you way" and may lead to accidents and other incidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600423July 9, 2024
ENGINE
I was driving on a busy expressway. My Trax began to lose power then there was a loud explosive sound and a cloud of black smoke. The Trax continued to lose power as I navigated across several lanes of traffic to the shoulder. There was oil everywhere. I was stranded with my dog in 100° heat. The Trax has been towed to the dealer and I am waiting on the official diagnosis.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600330July 9, 2024
FUEL/PROPULSION SYSTEM
The car only have 4700 milles and the check engine light comes, I use a obd2 reader and the code P146D appear. Checking this code it’s associated to a old recall in others cars including the Chevy Trax years 2020 and up N232395300 bulletin I would like Chevrolet take responsibility for this recall it’s old and continue using parts with problems
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599584July 6, 2024
VISIBILITY/WIPER
I was driving to the post office and it was raining heavily so i turn on my wiper blades however after a couple minutes of doing so I saw my MICHELIN wiper blade silicone pealing off I was about to stop the blades but the Michelin blade broke in half and got blew away by wind if i was driving at night and the rain was more heavy and both blades were the same model I probably would’ve have crashed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599593July 6, 2024
UNKNOWN OR OTHER, POWER TRAIN
My car, which as of today, July 6, 2024 has a mileage of 45349, and is experiencing issues related to the EVAP purge pump under speed. I see that there is already been a recall on multiple models of the Chevrolet tracks, but not mine as it is a 2021 and not a 2020. I have owned this vehicle for two months, and have kept up with all of the maintenance as instructed. But I figured that this malfunction will lead to further damage, including but not limited to blown head gasket or blown engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598788July 4, 2024
ELECTRICAL SYSTEM
Occasionally after reversing, the camera will get stuck on and the screen will continue to show the reverse camera while moving forward
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598595July 3, 2024
EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
The contact owns a 2019 Chevrolet Trax. The contact stated that the infotainment screen displayed a blank image while in operation. Due to the failure, the contact the speedometer and other safety features were inoperable while operating the vehicle. The contact also stated that the interior lights flickered on and off while driving. The vehicle was taken to a dealer where a diagnostic test was performed, and the contact was informed that an unknown part on the instrument panel needed to be replaced. The contact was made aware of an unknown recall for similar vehicles; however, the vehicle was not included in the recall. The manufacturer was notified of the failure and provided the contact with similar information. The contact was then referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was 51,411.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597608June 28, 2024
EXTERIOR LIGHTING
The automatic lighting control module is malfunctioning and causing my headlights to turn on/off rapidly in multiple different lighting conditions. Weather the sun is up/overcast or even at night if I’m close enough behind a vehicle from the reflection of my headlights it causes the sensor to turn the lights on and off. I was pulled over by a local sheriff the other day because he saw it happening during the day and that’s how I initially realized it was happening. If anything it’s an obvious safety risk for the distraction it causes to not only me but other drivers on the road. And I am always constantly checking the light on my dash to see if my headlights are actually functioning(lighting) when they should be. As another note there is many other people having this same issue that I’ve seen on Trax forums.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597559June 28, 2024
ELECTRICAL SYSTEM
Automatic headlight keep flickering on and off. Found out because the green dash light kept flickering and two drivers asked if I was ok because I was flashing the light, but I was not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596402June 25, 2024
EXTERIOR LIGHTING
The auto lights during the day are defective. They work perfectly at night. On a sunny day they will be on, then turn off when I drive down a road with shade from a tree. Not only is the interior light flashing, my head and taillights do as well, causing concern and distraction for drivers around me. I took my Trax into the dealership shop several times. They changed a sensor, but that did not change anything. The sent a request to GM for a "fix" but there only suggestion, after more than 6 months was to drive a different Trax to show me all of them do that, that that is how they are made. I am just exasperated! Lights should not turn off when you drive under a shade tree, but stay on when it's bright and sunny.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595634June 21, 2024
ENGINE
The contact owns a 2018 Chevrolet Trax. The contact stated while driving approximately 40 MPH, the vehicle was losing motive power. The contact depressed the accelerator pedal, and the vehicle failed to respond, and the vehicle was vibrating abnormally. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was no oil in the engine, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595480June 20, 2024
EXTERIOR LIGHTING
When set to auto headlamps function, headlamp lights begin to flicker/flash on and off randomly while driving in sunny daylight conditions. This could be a distraction for drivers in front of vehicle. Dealership cannot repair problem as they claim not to have a Service Bulletin number from GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594519June 15, 2024
UNKNOWN OR OTHER
The digital cluster went out I see that the 2024 model has been recalled for the same issue Why isn’t the 2020 models also included just had the car in the Hutch Chevy service department and was quoted $665.00 to replace, I am unable to see the speed I am going or any menu items because the digital readout isn’t showing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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