Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10641660October 6, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE STALLED WITHOUT WARNING AND THE VEHICLE FAILED TO RESTART. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TOWED TO THE DEALER AND THE TECHNICIAN STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641668October 6, 2014
ENGINE, TRACTION CONTROL SYSTEM, ELECTRICAL SYSTEM:IGNITION, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING 70 MPH, THE TRACTION CONTROL AND REDUCE ENGINE POWER WARNING INDICATORS ILLUMINATED AS THE VEHICLE DECELERATED TO 10 MPH. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000. UPDATED 12/30/14*CN UPDATED 05/28/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641656October 6, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAVEN'T BEEN PHYSICALLY HURT BECAUSE OF THIS IGNITION SWITCH RE-CALL BUT IT HAS MADE ME DISPLACED FOR DAYS ON END BECAUSE THE CAR WOULDN'T START. I'VE MISSED WORK ON MORE THAN ONE OCCASION AND THEN I'M BEING TOLD BY GM THAT THE PART ISN'T BUILT, THERE ISN'T ENOUGH TO GO AROUND, IT'S LIKE WHAT ARE WE AS GM OWNERS SUPPOSE TO DO UNTIL THE PART AND THEN WAIT TO SEE FOR THE CHEVY HOUSE TO CALL TO REPLACE THE PART. WHY SHOULD I HAVE TO BE DISPLACED AND DISHEVELED BUT I WON'T BE COMPENSATED UNLESS I'M HURT? THIS MAKES NO SENSE I DIDN'T ASK FOR MY CAR TO HAVE ISSUES OF THIS SORT BUT YET I'M MISSING TIME OFF OF WORK BECAUSE THE WORK WON'T CRANK. WHAT CAN BE DONE ABOUT MY ISSUE EVEN THOUGH I'M NOT PHYSICALLY HURT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641687October 6, 2014
AIR BAGS, ELECTRICAL SYSTEM
WHILE DRIVING WITH A PASSENGER IN THE FRONT SEAT, THE PASSENGER AIRBAG WOULD SWITCH OFF FOR NO REASON WITHOUT THE PASSENGER MOVING. THIS HAPPENED A NUMBER OF TIMES OVER ABOUT A WEEK. THEN ON FRIDAY OCTOBER 3RD, 2014 IT HAPPENED AGAIN AND THIS TIME RIGHT AFTER IT HAPPENED ALL THE GAUGES DROPPED INCLUDING FUEL, MPH, RPM, ETC... SO I PULLED INTO A PARKING LOT AND BEFORE I WAS ABLE TO STOP, THE COMPUTER MODULE IN THE CAR DIED AS WELL AS THE ENGINE. I ENDED UP HITTING A LIGHT POST IN THE PARKING LOT WHILE AVOIDING A PEDESTRIAN. THE CAR HAS SINCE CEASED TO START AT ALL. LUCKILY NO ONE WAS HURT BUT THIS CAR WAS CLEARLY NOT SAFE. I CONSIDER MYSELF VERY LUCKY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10641694October 6, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. AFTER THE VEHICLE WAS INVOLVED IN A CRASH, THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE AIR BAGS WERE NOT INSPECTED. THE MANUFACTURER WAS NOT NOTIFIED. THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 113,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10641731October 6, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641739October 6, 2014
ENGINE AND ENGINE COOLING, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD. UPON RESTARTING, THE VEHICLE WAS ABLE TO OPERATE NORMALLY. THE FAILURE OCCURRED FIVE TIMES. ON A SEPARATE OCCASION, THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE POWER CONTROL MODULE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 27,000. UPDATED 11/20/14*LJ UPDATED 01/13/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641768October 6, 2014
ELECTRICAL SYSTEM, SEATS, AIR BAGS
WE PURCHASED A USED 2009 CHEVY IMPALA AROUND FEBRUARY 2014. WITHIN A WEEK OF DRIVING IT WE STARTED HEARING A LOUD CLICKING NOISE ANYTIME WE UNLOCKED THE DOORS OR CUT ON THE HEAT BUT EVERYTHING SEEMED TO BE WORKING FINE SO WE JUST DEALT WITH NOISE. I DID LOOK ONLINE ONLY TO FIND TONS OF PEOPLE WITH THE SAME PROBLEM AND I ALSO HAD MULTIPLE FRIENDS WHO SAID NEARLY EVERY IMPALA LIKE MINE THEY HAD BEEN IN MADE THAT SAME NOISE, WOW! SERIOUSLY? BUT ME BEING THE CHEVY LOVER, I JUST SAW IT AS A MINOR ISSUE MAYBE MISSED IN PRODUCTION BUT NOT REALLY A SAFETY HAZARD. THEN A COUPLE OF MONTHS LATER THAT SEEMS TO HAVE WENT AWAY BUT NOW IT TAKES ABOUT 2 MINUTES TO GET THE AC TO SWITCH FROM DEFROST TO BLOWING OUT OF THE DASH VENTS. YOU CAN STILL HEAR IT ON, BUT IT DOESN'T ACTUALLY START BLOWING FOR ABOUT 2 MINUTES. STILL, NOT A BIG DEAL. THEN I WAS DRIVING ABOUT 15MPH(NEAR A SCHOOL) WHEN A LOW OIL PRESSURE POWER OFF ENGINE LIGHT CAME ON AND WENT OFF QUICKLY, I PULLED OVER AND CUT THE CAR OFF AND BACK ON, NO MORE ISSUES. A FEW DAYS LATER MY SERVICE AIR BAG LIGHT STARTED COMING ON RANDOMLY, HMM, SO IF THAT LIGHT IS ON WILL MY AIR BAGS DEPLOY IF NEEDED? NOT SURE... THEN I GET ALARMS THAT SOMEONE IN THE PASSENGER SEAT WAS NOT BUCKLED IN, BUT THERE WAS NO ONE IN THE PASSENGER SEAT. THEN MY CAR STARTS CUTTING OFF RANDOMLY WHILE I'M DRIVING. THIS MORNING I BACKED OUT OF MY DRIVEWAY AND IT JUST CUT OFF LEAVING ME IN THE MIDDLE OF THE STREET FOR A FEW MINUTES WITH NO WAY FOR OTHER CARS TO GET AROUND ME.... IT WOULD HAVE BEEN TERRIBLE IF I WAS PULLING OUT AND ANOTHER CAR SPED AROUND THE CORNER. THEN THERE IS A RECALL NOTICE SENT TO ME STATING I SHOULD REMOVE EVERYTHING FROM MY KEY DUE TO IGNITION FAILURE RECALL. I SAW ON CBS YOU COULD REQUEST A FREE LOANER VEHICLE UNTIL PARTS CAME IN BUT THE DEALER ONLY OFFERED ME A RENTAL AT 300/WK.WOW, THANKS GM FOR CARING ABOUT OUR SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641773October 6, 2014
AIR BAGS, SUSPENSION
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 35 MPH, A VEHICLE CRASHED INTO THE DRIVER SIDE OF THE CONTACT'S VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS KNOCKED UNCONSCIOUS AND SUSTAINED SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. IN ADDITION, WHEN MAKING A TURN, IT FELT AS IF THE REAR TIRES LIFTED OFF THE GROUND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10641810October 6, 2014
ENGINE, ELECTRICAL SYSTEM
WHEN STARTING THE VEHICLE, THE ENGINE INTERMITTENTLY STARTS, RUNS ROUGH/SUB IDLE THEN STALLS. WHEN THE ENGINE STARTS IT SEEMS TO RUN NORMALLY, BUT ON AT LEAST THREE OCCASIONS, WHILE DRIVING THE VEHICLE THE ENGINE WOULD STALL AND I WOULD LOOSE POWER STEERING AND BRAKES. I TOOK THE VEHICLE TO JEFF WYLER CHEVROLET FOR REPAIRS. THEY HAD THIS VEHICLE FROM JAN 21 - FEB 11, AND REPLACED THE BODY CONTROL MODULE AT A COST OF APPROX $435 DOLLARS. WHEN I STARTED THE VEHICLE THE CONDITIONS REMAINED THE SAME. I SUBSEQUENTLY TOOK THE VEHICLE TO AN INDEPENDENT REPAIR SHOP (KT AUTOMOTIVE LLC). THEY REPLACED THE IGNITION SWITCH AND CONDITION WAS CORRECTED (APPROX COST $180 DOLLARS). NOTE; THIS CONDITION EXISTED WITH MULTIPLE OR NO ADDITIONAL KEYS ON MY KEY RING. ON 17SEPT GM RECALL 14350 WAS COMPLETED ON MY KEY(S). GIVEN THE EXPERIENCES DESCRIBED ABOVE, THIS RECALL WILL NOT CORRECT THE FAULTY IGNITION SWITCH DEFECT ON THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641537October 5, 2014
ELECTRICAL SYSTEM
MY DAUGHTER AND HER BOYFRIEND WERE KILLED IN A CAR ACCIDENT DRIVING HOME ON HIGHWAY 20 ON MAY 4 OF THIS YEAR NEAR NEWPORT OREGON. WE JUST RECEIVED A RECALL NOTICE FOR THE IGNITION AND FEEL THIS MAY HAVE BEEN A CONTRIBUTING FACTOR TO THE ACCIDENT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
2
#10641116October 3, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. AFTER STARTING THE VEHICLE, IT BEGAN TO JERK AND SUDDENLY ACCELERATED. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641134October 3, 2014
ELECTRICAL SYSTEM
I TRIED TO START THE CAR BUT EVERYTHING WAS DEAD. NO WARNING LIGHTS WERE ON. THE KEY WOULD NOT COME OUT OF THE IGNITION. THE BATTERY WAS ONLY TWO DAYS OLD AND IT CHECKED GOOD. I HAD IT TOWED TO THE CHEVY DEALER. THE DEALER HAD THE CAR FOR ALMOST A WEEK ,THEY SAID THEY COULD NOT DUPLICATE THE PROBLEM. THIS WAS THE THIRD TIME THEY HAVE TRIED TO FIX IT. SINCE THE PROBLEM WASN'T SOLVED I CAN NOT TRUST THE CAR AND MY WIFE CAN NOT DRIVE IT AS YOU NEVER KNOW WHEN IT WILL FAIL. I HAVE ALSO HAD FOUR ACTUATORS AND TWO COOLING FAN MOTORS REPLACED THAT WERE SUPPOSED TO SOLVE MY PROBLEM. DIDN'T WORK! EITHER GM CAN'T FIX THE PROBLEM OR WON'T. I CAN'T TELL WHICH. ANYWAY I AM DONE WITH GM CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641143October 3, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/09/14*LJ UPDATED 06/1/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641198October 3, 2014
SUSPENSION
I HAVE HAD TO REPLACE THE TIRES ON THIS CAR FOR THE THIRD TIME,THIS CAR HAS 30,000 MILES AND SHOULD NOT HAVE HAD TO HAVE TIRES 3 TIMES.THERE SEEMS TO BE QUITE A LOT OF 2009 IMPALAS WITH THIS PROBLEM.THE FRONT TIMES WEAR ON THE OUT SIDE AND INSIDE.THE BACK TIRES ARE LIKE NEW.THE FIRST SET OF TIRES HAD 10,000 MILES ON THEM, THE SECOND SET HAD 12,000 MILES ON THEM.THE DEALER REPLACED THE FRONT TIRES THE FIRST TIME AFTER A LOT OF ARGUMENT .I HAVE FOUND 37 COMPLAINTS ABOUT THIS PROBLEM. GM HAS REPAIRED THE PROBLEM ON THE 2009 IMPALA POLICE CARS,SO THAT IS AN ADMISSION OF A PROBLEM.THEY HAVE NOT EXTENDED THIS FIX TO THE OTHER BUYERS OF THE 2009 IMPALAS.MY CAR ALSO HAD SEVERAL RECALLS FOR OTHER PROBLEMS. I AM NOW WAITING FOR THE IGNITION REPAIR TO BE FIXED. I HAVE BEEN A GM BUYER FOR OVER 40 YEARS AND THIS IS SO FRUSTRATING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641247October 3, 2014
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT MENTIONED THAT SEVERAL ATTEMPTS HAD TO BE MADE BEFORE THE VEHICLE RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641284October 3, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT AFTER HAVING REPAIRS PERFORMED FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), THE KEY BECAME LODGED IN THE IGNITION SWITCH. THE CONTACT MENTIONED THAT DUE TO THE FAILURE THE VEHICLE FAILED TO TURN OFF. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED A WIRE HAD FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,763.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640725October 2, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE FOR MONTHS. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640778October 2, 2014
EXTERIOR LIGHTING:HEADLIGHTS, INTERIOR LIGHTING
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED INTERMITTENTLY. WHEN THE FAILURE OCCURRED, THE HIGH BEAMS WERE REQUIRED IN ORDER TO VIEW THE ROAD. THE VEHICLE WAS TAKEN TO A DEALER ON SEVERAL OCCASIONS, BUT THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 11/20/14 *CN THE CONSUMER STATED WHILE DRIVING AT NIGHT THE HEADLIGHTS AND INTERIOR LIGHTS WOULD GO OUT. THE HEADLIGHTS WOULD HAVE TO BE SWITCHED OFF THEN ON IN ORDER TO WORK AGAIN. THE CONSUMER DOESN'T KNOW IF THE FAILURE OCCURS DURING THE DAY ALSO. UPDATED 5/5/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640798October 2, 2014
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ANTI-THEFT WARNING INDICATOR ILLUMINATED AND THE VEHICLE FAILED TO START. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,835. UPDATED 11/24/14*LJ THE CONSUMER STATED ON TWO OCCASIONS, THE VEHICLE WOULD NOT START AND THE SECURITY LIGHT ILLUMINATED. AFTER 15-20 MINUTES, THE VEHICLE STARTED. HOWEVER, THE VEHICLE WOULD NOT SHUT OFF, BUT THE LIGHTS WOULD STAY ON. UPDATED 01/27/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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