Chevrolet Impala Complaints
10,446 consumer complaints on file.
- #10641973October 7, 2014ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE IGNITION SWITCH NEEDED TO BE REPLACED BUT COULD NOT BE REPAIRED BECUASE THE PART WAS NOT AVAILABLE TO REPAIR THE VEHICLE. THE DEALER DID NOT PROVIDE AN ESTIMATED TIMEFRAME OF WHEN THE PART WOULD BECOME AVAILABLE SO THE CONTACT WAS UNAWARE OF WHEN THE VEHICLE WOULD BE REPAIRED AND CONTINUED TO EXPERIENCE THE FAILURE INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10641954October 7, 2014ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10641985October 7, 2014ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10641989October 7, 2014ELECTRICAL SYSTEM
I RECEIVED A RECALL NOTICE IN AUGUST, 2014 ON MY CAR. IT IS NOW OCT, AND WHEN I CALL ANYONE, I ONLY GET TOLD THAT THE PARTS ARE NOT YET AVAILABLE. THIS MEANS THAT IT HAS BEEN 2 MONTHS SINCE THE NOTICE, AND GM HAS KNOW FOR OVER A YEAR ABOUT THIS DEFECT. IT DOESN'T SEEM THAT THEY ARE VERY INTERESTED IN GETTING THIS DEFECT CORRECTED. THE PARTS NEEDED FOR THIS ARE NOT DIFFICULT TO MAKE OR INSTALL NOR ARE THEY EXPENSIVE. WHAT IS THE HOLD-UP? DO ADDITIONAL PEOPLE HAVE TO DIE WHILE THEY DAWDLE? DOESN'T THE HIGHWAY SAFETY COMMISSION HAVE THE RESPONSIBILITY TO GET THESE REPAIRS DONE IN A TIMELY MANNER, OR ARE THEY AS INEFFECTIVE AS OTHER GOVERNMENT AGENCIES? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10641978October 7, 2014AIR BAGS, SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH ATTEMPTING TO ENGAGE THE BRAKES, THE VEHICLE FAILED TO RESPOND CAUSING THE CONTACT TO CRASH INTO A GUARD RAIL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE HAD NOT BEEN REPAIRED. THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 214,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10642006October 7, 2014ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DEALER PROVIDED TWO REPLACEMENT KEYS UNDER RECALL NHTSA CAMPAIGN NUMBER: 14V4000000 (ELECTRICAL SYSTEM). HOWEVER, ONE OF THE KEYS FAILED TO FUNCTION WHEN INSERTING INTO THE IGNITION SWITCH. THE DEALER PLACED AN ORDER FOR THE SECOND KEY TO CORRECT THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 207,893.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10643048October 7, 2014ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10643063October 7, 2014ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10643070October 7, 2014ENGINE
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE ENGINE STALLED. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10643077October 7, 2014SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
THIS CAR HAS HAD MAJOR PROBLEMS WITH THE COOLING SYSTEM AND WHEN THE CAR HEATS UP MY BRAKES DON'T WORK RITE IT IS VERY SCARY AT TIMES WHEN I DON'T KNOW IF MY BRAKES ARE GOING TO STOP ME FROM GOING INTO TRAFFIC OR NOT. I HAVE REPLACED MANY PARTS AND IT HAS NOT BEEN FIXED. MY CAR IS ON THE RECALL FOR THE IGNITION SWITCH BUT I'M NOT SURE IS THIS IS A SAFE VEHICLE TO DRIVE AROUND ANYMORE. AND MY QUESTION TO U GUYS IS Y DO THESE MANUFACTURING COMPANY KEEP ON GETTING TO MAKE UNSAFE CARS AND CONTINUE TO BE ABLE TO MAKE MONEY OFF THE CONSUMER. TO ME THAT IS NOT FAIR. I HAVE SPENT A LOT OF MONEY TO GET MY CAR REPAIRED WITH NO OUT COME ITS STILL A P.O.S. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10643104October 7, 2014ELECTRICAL SYSTEM:HORN
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HORN FAILED TO ACTIVATE INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10643101October 7, 2014ENGINE
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS. THE CONTACT WAS NOT ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE AND WAS NOT ABLE TO BE DRIVEN DUE TO THE INTERMITTENT FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 12/9/14*CN THE CONSUMER STATED THE VEHICLE STALLED AND RAN INTO A DITCH. THE WINDSHIELD WAS CRACKED AND THERE WAS FRONT END DAMAGE. UPDATED 06/1/2015 *JS
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10643163October 7, 2014ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND THEY STATED THAT THE PARTS WERE SUPPOSED TO BECOME AVAILABLE IN A COUPLE OF WEEKS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10643170October 7, 2014ELECTRICAL SYSTEM:IGNITION
AFTER HAVING THE SO CALLED RECALL FIXED THE ADDED WEIGHT FROM THE NEW KEYS MAKES ME HAVE TO LIFT THE KEY UP IN THE IGNITION AND WIGGLE IT TO GET THE IGNITION TO TURN. I FEEL THIS NEW FIX HAS JUST ADDED TO THE IGNITION PROBLEMS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10643186October 7, 2014EQUIPMENT ADAPTIVE/MOBILITY, ELECTRICAL SYSTEM
WHILE DRIVING MY CAR IT JUST DIED MY KEY SEEM TO SHAKE LOOSE WHICH COULD HAVE CAUSED A ACCIDENT. JUT WANTED THIS ON RECORD TO UNTIL RECALL START ON CHEVY IMPALA'S. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10641585October 6, 2014ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING 30 MPH, THE ENGINE SHUT OFF AFTER DRIVING OVER A BUMP. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10641627October 6, 2014ENGINE, FUEL/PROPULSION SYSTEM
DRIVING 2011 CHEVY IMPALA IN CITY TRAFFIC. SERVICE STABILITRAK, SERVICE TRACTION CONTROL, REDUCED ENGINE POWER WARNING MESSAGES RECEIVED. THIS HAS HAPPENED SEVERAL TIMES AT INTERMITTENT INTERVALS IN THE TWO YEARS I HAVE OWNED THE VEHICLE. IN SOME INSTANCES, THE ENGINE SHUTS OFF AND ALL POWER STEERING AND POWER BRAKING IS LOST MAKING IT VERY DIFFICULT TO CONTROL THE VEHICLE. AFTER RESEARCH, THIS IS A PROBLEM THAT GM NEEDS TO ADDRESS. I HAVE FOUND THAT IF I PULL OVER WHEN THE WARNING MESSAGES DISPLAY, SHUT THE CAR OFF, WAIT APPROX 10 MIN, THE CAR WILL START AGAIN, THE MESSAGES WILL BE GONE, AND THE CAR WILL DRIVE NORMALLY. THE CHECK ENGINE LIGHT REMAINS ON AND THEN GOES OFF WITHIN A DAY OR TWO. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10641642October 6, 2014ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. WHILE PULLING INTO A GAS STATION AT 10 MPH, THE VEHICLE STALLED AND THE SECURITY INDICATOR ILLUMINATED. THE VEHICLE FAILED TO RESTART. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10641643October 6, 2014ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10641654October 6, 2014ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE KEY BECAME DISLODGED FROM THE IGNITION SWITCH WHILE THE VEHICLE WAS IN MOTION. THE FAILURE OCCURRED NUMEROUS TIMES INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 157,681. UPDATED 12/9/14*CN THE CONSUMER STATED THE KEY COULD BE REMOVED FROM THE IGNITION AT ANY TIME, AND THE VEHICLE WOULD REMAIN RUNNING. THE ENGINE HAS BEEN REBUILT TWICE. UPDATED 10/5/15*JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0