Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10640659October 1, 2014
ELECTRICAL SYSTEM
1.) I CAN REMOVE THE IGNITION KEY FROM THE CYLINDER WHILE THE ENGINE IS RUNNING. WHEN I TURN KEY OFF AND LOCK DOOR, THE LOCK POPS BACK UP BECAUSE IT NOT IN THE OFF POSITION. I GET BACK IN AND PUT THE KEY IN AND TURN TO THE LEFT, EVEN THOUGH THE CAR IS OFF, AND I CAN NOW LOCK MY DOOR. I MUST ALWAYS USE EMERGENCY BRAKE BECAUSE I DON'T TRUST IT NOT TO ROLL WHEN I GET OUT. ON 9/29/2014, NHTSA RECALL #:14V400 GM, RECALL #:N140350 COMPLETED BUT DID NOT FIX THE PROBLEM. IT DID NOTHING THAT I CAN TELL. " 2014-04-10 GM IS AWARE OF SEVERAL HUNDRED COMPLAINTS OF KEYS COMING OUT OF IGNITIONS. SECOND REPAIR ADDED TO VEHICLES RECALLED EARLIER DETROIT ?? GENERAL MOTORS INFORMED THE NHTSA TODAY THAT IT IS ADDING IGNITION LOCK CYLINDERS TO ITS SAFETY RECALL OF 2.2 MILLION OLDER MODEL CARS IN THE UNITED STATES. THE CYLINDERS CAN ALLOW REMOVAL OF THE IGNITION KEY WHILE THE ENGINE IS RUNNING, LEADING TO A POSSIBLE ROLLAWAY, CRASH AND OCCUPANT OR PEDESTRIAN INJURIES. 2.) CAR TAKES A LONG TIME AND MANY CLICKS TO START. TURN KEY,CLICKING AND DASH AND SECURITY LIGHTS FLASH BUT WILL NOT CRANK, YOU CAN TURN IT OVER UNTIL YOUR FINGERS GO NUMB, THEN AFTER YOU HAVE REACH THE POINT OF SCREAMING IT CRANKS. CAR STARTED DOING THIS JUST A COUPLE OF TIMES A WHILE BACK AND AS TIME WENT BY IT TAKES LONGER AND LONGER TO START OR SHOULD I SAY IT TAKES MORE CLICKS OR MANY TRIES AND THEN IT WILL JUST TURN OVER. THE DEALER STARTED IT FASTER WHEN I HAD IT IN FOR THE RECALL. 9/28/2014 22 COMPLAINTS: 2000 CHEVROLET IMPALA CAR WON'T START, CLICKING NOISE WHEN TRY.. HTTP://WWW.CARCOMPLAINTS.COM/CHEVROLET/IMPALA/2000/ELECTRICAL/CAR_WONT_S... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640389October 1, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640408October 1, 2014
ELECTRICAL SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE POWER WINDOW KEEPS BREAKING. WE TAKE IT TO GET FIXED AND A MONTH OR TWO LATER IT BREAKS. THE LAST TIME IT WENT OUT MY WINDOW SHATTERED. I HAVE BEEN DRIVING WITHOUT A DRIVER SIDE WINDOW AND A PASSENGER WINDOW BEING HELD UP WITH PENCILS. I CAN'T AFFORD TO KEEP PAYING FOR THESE WINDOWS TO BE FIXED EVERY MONTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640080September 30, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640173September 30, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638945September 30, 2014
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM
2009 CHEVROLET IMPALA. CONSUMER STATES HE IS HAVING TROUBLE WITH THE DOOR LOCK ACTIVATOR. *TGW THE CONSUMER STATED HE HAD TO MANUALLY LOCK AND UNLOCK THE REAR DOORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640202September 30, 2014
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE ANTO-THEFT SECURITY AND THE BATTERY WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART AFTER MULTIPLE ATTEMPTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN: 14V400000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER WAS UNCERTAIN OF WHEN THE PART WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WERE ALSO UNCERTAIN WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE RECALL NOTICE STATED THAT PARTS WERE EXPECTED TO BECOME AVAILABLE ON OCTOBER 1ST OF 2014 BUT THE MANUFACTURER INFORMED THAT NOT ALL DEALERS WERE RECEIVING PARTS. THE APPROXIMATE FAILURE MILEAGE WAS 235,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640241September 30, 2014
EXTERIOR LIGHTING:TURN SIGNAL
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TURNING SIGNALS FAILED TO ACTIVATE INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640260September 30, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (POWER TRAIN); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640274September 30, 2014
ELECTRICAL SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING 40 MPH, SMOKE APPEARED FROM THE AIR CONDITIONING VENT. THE CONTACT DISCOVERED THAT THERE WAS AN ELECTRICAL FIRE FROM THE AIR CONDITION VENT. AN INDEPENDENT MECHANIC INFORMED THE CONTACT THAT HE COULD WAIT FOR THE FIRE TO DISSOLVE BEFORE NOTIFYING THE FIRE DEPARTMENT. THE FIRE WAS ABLE TO DISSOLVE AND THERE WAS NO POLICE OR FIRE REPORT FILED. THERE WERE NO INJURIES REPORTED. THE DEALER STATED THAT THE AIR CONDITION RESISTOR AND CONNECTOR WIRING CONNECTION FAILED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE IGNITION FAILED TO RELEASE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10640303September 30, 2014
ENGINE
2007 CHEVY IMPALA WILL HAVE THE ENGINE SHUT DOWN. THE WARNING "ENGINE POWER REDUCED" "SERVICE TRACTION CONTROL" WILL COME ON, ALONG WITH THE CHECK ENGINE LIGHT. YOU CANNOT ACCELERATE, THE CAR SHAKES, AND IS DIFFICULT TO DRIVE. HAD THE GAS PEDAL AND THE EQUIVALENT PART IN THE ENGINE REPLACED (AT DIFFERENT TIMES) AND HAD THE CODES COME UP IN BETWEEN THE PARTS BEING REPLACED AND STILL NOW. TOOK IT INTO A CHEVY DEALER AND IT DOESN'T ACT UP FOR THEM. AND FOR WHATEVER REASON THEIR COMPUTER DOESN'T SHOW ANY PROBLEMS. THERE ARE MANY COMPLAINTS ABOUT THIS ON DIFFERENT WEBSITES. I CALLED GM AND HAVE A CASE OPENED TO GET HELP FROM THEM. IT'S EXTREMELY SCARY TO HAVE THE ENGINE POWER REDUCED WHILE DRIVING AND IT'S VERY DANGEROUS BECAUSE YOU CAN'T MANEUVER OR ACCELERATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639693September 29, 2014
EXTERIOR LIGHTING
THE PROBLEM THAT I HAVE WITH MY 2014 IMPALA IS THAT THE HEADLIGHTS DO NOT ILLUMINATE THE ROAD VERY WELL. THE LIGHT BEAM IS NARROW PROJECTING STRAIGHT OUT IN FRONT OF THE CAR. VERY LITTLE ILLUMINATION TO THE SIDES OF THE ROAD. THIS COMPLAINT MAY SOUND TRIVIAL BUT LET ME ASSURE YOU THAT I'M NOT CHEVY BASHING. THIS IMPALA IS A BEAUTIFUL CAR, I LOVE IT EXCEPT FOR THE HEADLIGHTS. THIS IS A REAL PROBLEM FOR ME. IF I HAD TAKEN A TEST DRIVE AT NIGHT I WOULD NOT HAVE PURCHASED THIS CAR. HARD TO TEST DRIVE AT NIGHT IN JULY. I EXPECTED MUCH BETTER LIGHTING ON A CAR LIKE THIS. A HALOGEN BULB IN A WELL DESIGNED AND POISONED FIXTURE WORKS GREAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637917September 29, 2014
ELECTRICAL SYSTEM, AIR BAGS, PARKING BRAKE
2007 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO VEHICLE EMERGENCY BRAKE FAILURE. *SMD THE CONSUMER STATED THE VEHICLE SUDDENLY STOPPED OPERATING. HE TRIED TO THE STOP THE VEHICLE, BY APPLYING THE BRAKE, BUT TO KNOW AVAIL. AS A RESULT, HE COLLIDED WITH ANOTHER VEHICLE. ALSO, THE AIR BAGS FAILED TO DEPLOY. THE CONSUMER ATTACHED A RECALL NOTICE, REGARDING THE IGNITION SWITCH. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10639740September 29, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I BEGAN EXPERIENCING PROBLEMS WITH MY TURNING SIGNALS. APPROXIMATELY IN APRIL THEY BEGAN TO NOT WORK AUTOMATICALLY WHEN INSTRUCTED TO USE. IN RECENT MONTHS THEY MAKE NOISE AS THEY ARE INSTRUCTED TO BE USED AND WELL NOT FUNCTION PROPERLY. ALSO, THE EMERGENCY LIGHTS ARE INOPERABLE AT THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639751September 29, 2014
ENGINE, AIR BAGS
TL* THE CONTACT OWNED A 2011 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE STALLED. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO AN EMBANKMENT. THE DRIVER SIDE FRONTAL AIR BAG FAILED TO DEPLOY. THE CONTACT SUFFERED INJURIES TO THE HEAD, ARM, AND CHEST. MEDICAL ATTENTION WAS RECEIVED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AFTER THE CRASH OCCURRED. THE FAILURE MILEAGE WAS 113,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10639784September 29, 2014
TRACTION CONTROL SYSTEM, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING 60 MPH, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED AND THE ENGINE STALLED. THE CONTACT MANAGED TO MERGE OVER TO THE EMERGENCY LANE. AFTER MULTIPLE ATTEMPTS THE VEHICLE RESTARTED AND WAS TAKEN TO A DEALER FOR A DIAGNOSIS OF THE FAILURE. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE AND ACCELERATOR PEDAL NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE APPROXIMATE MILEAGE WAS 10,600. UPDATED 11/21/14*CN UPDATED 5/7/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639795September 29, 2014
STEERING
WHILE DRIVING STRAIGHT POWER STEERING FAILED, HAD TO MAN HANDLE. WAS DRIVING THRU FLOODED ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639831September 29, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639850September 29, 2014
ELECTRICAL SYSTEM:IGNITION
HELLO I'M DEAF MYSELF AND THE PERSON THAT GOT HURT WAS ME WHEN THAT SITUATION HAPPEN . IT WAS SOMETHING TO DO WITH THE IGNITION SWITCH MOVE OUT OF RUNNING POSITION WHILE DRIVING IT TURN OFF THE ENGINE AT THE SAME TIME I WAS DRIVING. AND SOME TIME WHILE I HAPPEN TO PARK THE VEHICLE AND COME BACK LATER THE IGNITION SWITCH WON'T TURN OUT UNTIL ABOUT 15 MIN LATER IT KEEP GOING ON LIKE THAT FOR A WHILE AND IT KEEP TURNING OFF WHILE DRIVING. I HAD TO PAY NEAR THOUSANDS OUT OF MY POCKET TO GET THAT REPAIR. I SHOW THIS LETTER I GET IN THE MAIL TO MY ATTORNEY. SO WE ARE HOPING I CAN GET THAT FUNDS BACK THAT I HAS WASTE ON THAT PROBLEMS THANK YOU! *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10639856September 29, 2014
ENGINE
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE ENGINE REMAINED RUNNING WHEN THE VEHICLE WAS SHUT OFF. THE FAILURE HAS OCCURRED FOR THE PAST FEW MONTHS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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