Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10640832October 2, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT HEARD AN INTERMITTENT TICKING NOISE COMING FROM THE FRONT PASSENGER SIDE AIR BAG. THE FAILURE BECAME PROGRESSIVELY WORSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V517000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 173,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640839October 2, 2014
ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING I KEEP GETTING MESSAGE STATING REDUCE ENGINE POWER AND THE CAR WILL START SKING AND LOWERING SPEED. THERE ALSO IS ELECTRICAL PROBLEMS ALL THE TIME WITH A ANY REASON AND THEN THEY WILL START WORKING AGAIN. I EVEN GOT PULLED OVER ONCE OVER THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640843October 2, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640888October 2, 2014
ENGINE
WITHOUT WARNING, AN ENGINE POWER REDUCED NOTICE APPEARS, AND THE VEHICLE SLOWS DOWN FROM 65 MPH TO UNDER 20 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640901October 2, 2014
STEERING:RACK AND PINION
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN WITHOUT WARNING. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,164.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640915October 2, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640963October 2, 2014
VEHICLE SPEED CONTROL, ENGINE, ELECTRICAL SYSTEM
RE: DATE COMPLAINT FILED: 03/15/2011 COMPONENT(S): VEHICLE SPEED CONTROL DATE OF INCIDENT: 03/11/2011 NHTSA ID NUMBER: 10390238 EVERY ONCE IN A WHILE MY 2000 IMPALA WITH A 3400CC V6 WOULD MAINTAIN 50MPH WITH MY FOOT OFF THE GAS! THE CAUSE IS AN INTERMITTENT MALFUNCTION OF THE TPS SENSOR. IT TOOK MY IMPALA 3 YEARS TO THROW A CODE AND AFTER I REPLACED THE TPS, THE CAR'S THROTTLE SETTLED DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640952October 2, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639972October 1, 2014
ELECTRICAL SYSTEM
2012 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO SAFETY IGNITION RECALL. *TGW THE CONSUMER WAS INFORMED, THE PARTS WERE NOT AVAILABLE. RECALL # 14V355000. THE CONSUMER TRADED THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640427October 1, 2014
POWER TRAIN, ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING 35 MPH, THE TRANSMISSION FAILED TO SHIFT INTO GEAR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 132,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640420October 1, 2014
SUSPENSION, WHEELS
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE BEGAN SHAKING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 197,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640474October 1, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640489October 1, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/17/2014*LJ UPDATED 4/29/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640514October 1, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE DEALER STATED THAT THE PARTS SHOULD ARRIVE AT THE END OF OCTOBER. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640533October 1, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. ONCE THE VEHICLE WAS STARTED, THE IGNITION FAILED TO TURN TO THE OFF POSITION USING THE KEY, WHICH CAUSED THE BATTERY TO DIE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. THE CONSUMER WAS UNDER THE IMPRESSION THE DEALER WAS GOING TO REPLACE THE IGNITION SWITCH. THE DEALER ONLY MODIFIED THE KEYS. UPDATED 12/22/14. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640523October 1, 2014
AIR BAGS
WHILE DRIVING THE VEHICLE, MY 17 YEAR OLD SON INFORMED ME THAT THE SERVICE AIR BAG LIGHT CAME ON. I TOOK IT TO A CHEVROLET DEALERSHIP NEAR MY TOWN. THEY RAN TESTS ALL DAY TO SAY THAT A CONNECTION IN THE RIGHT SIDE OF THE FRONT PASSENGER SEAT AND A TERMINAL NEEDED TO BE REPLACED ($264). BEFORE GETTING HOME, WHICH IS ABOUT 10 MILES FROM THE DEALERSHIP, THE LIGHT CAME BACK ON. CALL THE DEALERSHIP AND RETURNED CAR. THIS TIME THEY TELL ME THAT THE SEAT BELT PRETENSIONER NEEDS TO BE REPLACED ($215). I FELT I WAS BEING GIVEN THE RUN AROUND SO I DID NOT GET IT REPAIRED THERE. SIX MONTHS LATER THE LIGHT COMES BACK ON. I TAKE IT TO A HONDA DEALERSHIP THINKING THEY HAVE BETTER QUALITY CARS AND THEY TEST IT. THEY SAY THAT IT'S SOMETHING ELSE IN THE SEAT AND THAT IT WILL BE APPROXIMATELY $700 TO REPAIR. I CONTACT GM TO SEE IF THERE IS A RECALL OR SOMETHING THAT CAN BE DONE. THEY STATE NO RECALL AND THAT IF IT'S NOT REPAIRED BY CERTIFIED GM DEALERSHIP, IF IT IS LATER RECALLED I WILL NOT BE REFUNDED. I TAKE IT TO CERTIFIED GM DEALER AND THEY SAY THEY DON'T FIND ANYTHING BECAUSE THE SYSTEM HAS BEEN RESET. LAST WEEK, AFTER THE LIGHT STAYING ON CONTINUOUSLY I TAKE IT TO THE CERTIFIED GM DEALERSHIP. THEY RUN DIAGNOSTICS AND TELL ME THAT IT'S THE SEAT BELT PRETENSIONER. AFTER PAYING APPROXIMATELY $325 AND THEM KEEPING MY CAR FOR A WEEK, I RECEIVE THE CAR BACK AND 35 MILES LATER THE LIGHT REAPPEARS. I AM DEFINITELY SICK OF THIS CAR AND THINK GM IS AWARE OF THIS PROBLEM BUT THEY DON'T WANT TO FIX IT BECAUSE OF ALL THE OTHER RECALLS THEY ARE HAVING. I HAVE SPENT OVER $700 TO NO AVAIL. MY NEXT CAR WILL DEFINITELY NOT BE ANYTHING GM! CALLING GM IS A WASTE OF TIME BECAUSE THEY ACT AS IF MY CALL IS A BURDEN TO THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640568October 1, 2014
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ABS SENSOR AND TRACTION CONTROL SENSOR ILLUMINATED EACH TIME THE CONTACT MADE A TURN OR APPLIED THE BRAKE PEDAL. THE FAILURE WAS GETTING PROGRESSIVELY WORSE. THE CONTACT STATED THAT THE VEHICLE MADE A LOUD NOISE UPON PRESSING THE BRAKE PEDAL AND WHEN MAKING A TURN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN INDICATED THAT FURTHER DIAGNOSTIC TESTING WAS REQUIRED TO DETERMINE THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS A LOSS OF THE SIGNAL FROM THE IGNITION TO THE ABS SYSTEM CAUSING THE BRAKES TO LOCK. THE CONTACT WAS REFERRED TO AN AUTHORIZED DEALER TO HAVE THE REPAIRS PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640615October 1, 2014
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING APPROXIMATE 20 MPH, THE GEAR LEVER SHIFTED OUT OF THE DRIVE POSITION INTO NEUTRAL INDEPENDENTLY. THE FAILURE RECURRED THREE TIMES. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN. PAM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640626October 1, 2014
ENGINE AND ENGINE COOLING
I PURCHASED MY VEHICLE IN LATE MARCH 2010. SHORTLY THEREAFTER, MY CAR BEGAN TO LOSE POWER. I HAD AT LEAST 3 INCIDENCES THAT I CAN REMEMBER, 1 OF WHICH WAS GOING DOWN THE INTERSTATE AND THE CAR COMPLETELY DIED. FRIGHTENED, I WAS ABLE TO GET THE CAR TO THE SHOULDER AND PUT THE VEHICLE IN PARK. MY FIRST REACTION WAS TO ATTEMPT TO RESTART THE VEHICLE. IT STARTED UP RIGHT AWAY AND I WAS ABLE TO MAKE IT SAFELY HOME. THE OTHER INCIDENTS WERE ON MAIN ROADS IN TOWN. THE CAR DID THE SAME THING. AFTER THE INTERSTATE ORDEAL, I IMMEDIATELY TOOK THE CAR TO BEATY CHEVROLET IN KNOXVILLE, TN. THEY STATED THAT THE IGNITION WENT OUT AND NEEDED TO BE REPLACED. NOW, I UNDERSTAND THAT OTHER GM OWNERS HAVE HAD THIS SAME ISSUE. A RECALL DEFINITELY NEEDS TO BE ISSUED SO NO MORE PEOPLE ARE PUT IN HARM'S WAY. THIS IS A KNOWN ISSUE ACCORDING TO AN OPERATOR NAMED [XXX] AT GM WHEN I CALLED A FEW MINUTES AGO TO INQUIRE ABOUT THE CURRENT RECALL REGARDING THE KEY/FOB TURNING ISSUE. SHE STATED THAT THE RECALL HAD NOT YET BEEN ISSUED REGARDING MY ISSUE AND THAT I NEEDED TO FILE A COMPLAINT WITH YOUR DEPARTMENT. I BELIEVE THAT THIS KNOWN ISSUE IS BEING SWEPT UNDER THE RUG BY THE BIG CORPORATION AND NEEDS TO BE DEALT WITH IMMEDIATELY. I DESERVE A FULL REFUND FOR "FAULTY" MANUFACTURED PARTS. LUCKILY, MY FAMILY NOR I WERE INJURED DURING THE LISTED INCIDENTS LISTED ABOVE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640649October 1, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE CONTACT MENTIONED THAT THE FAILURE OCCURRED IMMEDIATELY AFTER LEAVING THE DEALER FROM GETTING THE RECALL REPAIRS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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