Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10643567October 9, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER USING THE KEY FOB TO UNLOCK THE DOOR. THE CONTACT MADE SEVERAL ATTEMPTS TO TURN THE KEY BACK AND FORTH AND WAS ABLE TO RESTART THE VEHICLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM), BUT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643220October 8, 2014
SERVICE BRAKES, STEERING, WHEELS, ENGINE AND ENGINE COOLING
CHEVROLET IMPALA 2004, TRAVELING ON A 4 LANE DIVIDED HIGHWAY, AT 65MPH, USING CRUISE CONTROL, 2 ADULT PASSENGERS USING SEATBELTS, DRIVER SAW TRUCK ENTERING THE INTERSECTION FROM THE DRIVERS RIGHT SIDE. THE DRIVER ACCELERATED AND SWERVED TO AVOID A COLLISION. THE IMPALA WAS STRUCK BY THE TRUCK. SKID MARKS WERE MADE ON THE HIGHWAY BY THE TIRES OF THE IMPALA FROM THE IMPACT TO WHERE THE IMPALA STOPPED AND THE ENGINE STOPPED. THE DRIVER WORKED TO PUT THE CAR INTO PARK TO RESTART THE IMPALA IN ORDER TO MOVE THE IMPALA TO A SAFER POSITION ON THE HIGHWAY, OUT OF THE LANES OF TRAFFIC. UPON STOPPING THE DRIVER TURNED OFF THE IGNITION KEY TO THE OFF POSITION. THE KEY WAS NOT ON A KEY RING. THE KEY HAD BEEN REMOVED FROM THE FOB AND KEY RING UPON RECEIVING THE SAFETY RECALL NOTICE, GM RECALL 14350. THE HAZARD BLINKERS WERE TURNED ON. THE DRIVER AND PASSENGER MOVED TO THE ADJACENT FRONTAGE ROAD. THE DRIVER OF THE TRUCK CALLED THE LOCAL POLICE. THE DRIVER OF THE IMPALA CALLED 911. A POLICE REPORT WAS MADE. PICTURES WERE TAKEN OF THE DAMAGE TO BOTH VEHICLES AND THE SKID MARKS ON THE HIGHWAY, MADE BY THE IMPALA. NO SKID MARKS WERE VISIBLE ALONG THE PATH TRAVELED BY THE TRUCK. THE IMPALA HAZARD BLINKERS WERE TURNED OFF. THE DRIVER ATTEMPTED TO START THE IMPALA. THE IMPALA DID NOT START. THE PASSENGER WORKED TO START THE IMPALA, THE DASH LIGHTS DID NOT TURN ON, THE HEAD LIGHTS DID NOT TURN ON. A WITNESS MOVED A VEHICLE INTO POSITION TO FACILITATE A "JUMP START", THE IMPALA STARTED, THE SECURITY WARNING LIGHT WAS ILLUMINATED. THE IMPALA WAS DRIVEN A SHORT DISTANCE AND PARKED, ODOMETER READING 297336. ARRANGEMENTS FOR REPAIR HAVE YET TO BE DETERMINED. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10643227October 8, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643230October 8, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE PARKED, THE VEHICLE STALLED WITHOUT WARNING AND WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643232October 8, 2014
ENGINE, SUSPENSION:FRONT:WHEEL BEARING
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 10 MPH AND MAKING A TURN, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND RESUMED NORMAL OPERATION. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED WHEN MAKING A TURN. THE DEALER REPLACED THE FRONT DRIVER SIDE WHEEL BEARING, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643238October 8, 2014
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 3 MPH, THE VEHICLE STALLED AND FAILED TO RESTART. THE CONTACT ALSO STATED THAT WHEN INSERTING THE KEY INTO THE IGNITION, THE DOORS LOCKED AND UNLOCKED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643258October 8, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643255October 8, 2014
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS NOT ABLE TO CHANGE GEARS FROM PARK TO REVERSE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE WIRES AND CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643305October 8, 2014
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DOOR ACTUATOR FAILED ON THE REAR DRIVER AND PASSENGER SIDE DOORS. THE CONTACT ALSO STATED THAT THE REAR DRIVER AND PASSENGER SIDE DOORS FAILED TO LOCK WHEN THE VEHICLE WAS IN DRIVE. THE DOORS HAD TO BE MANUALLY LOCKED AND UNLOCKED. THE DEALER STATED THAT THE ACTUATOR MOTOR MIGHT NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 11/19/14*CN UPDATED 8/13/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640995October 8, 2014
ELECTRICAL SYSTEM
2007 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO PARTS TO COMPLETE RECALL NOTICE ISSUES. *SMD ACCORDING TO THE RECALL LETTER, THE PARTS WERE NOT AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643333October 8, 2014
ELECTRICAL SYSTEM, ENGINE, AIR BAGS
HIT A POT HOLE ON THE HIGHWAY. KEY FELL OUT OF THE IGNITION, WAS ABLE TO RETRIEVE THE KEY OFF THE FLOOR AND RESTART THE CAR WHILE DRIVING. I THINK THAT MY KNEE MAY HAVE HIT THE KEY KNOCKING IT INTO THE ACCESSORIES POSITION RESULTING IN THE KEY FALLING OUT OF THE IGNITION. I JUST LEFT MORAN CHEVROLET IN CLINTON TOWNSHIP, MI TO HAVE THE IGNITION KEY RECALL FIX. I NOTICE THE KEY CAN STILL BE REMOVED IN THE ACCESSORIES POSITION. IN MY OPINION ALL THE FIX DID FOR GM RECALL 14350 WAS ADD MORE WEIGHT TO MY KEY BY PUTTING A LARGER, HEAVIER HEAD ON MY KEY. NHTSA CAMPAIGN NUMBER: 14V400000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643341October 8, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS UNAVAILABLE. THE DEALER STATED THAT THEY WERE RECEIVING LIMITED PARTS AND THAT THE CONTACT MAY BE PLACED ON A WAITING LIST. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643354October 8, 2014
SERVICE BRAKES, AIR BAGS
TL* THE CONTACT OWNED A 2008 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE CONTINUED TO ACCELERATE WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A DITCH AND STRUCK A MASSIVE ROCK. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART FOR THE REPAIR WAS NOT AVAILABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10643347October 8, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643368October 8, 2014
SERVICE BRAKES
ABS AND TRAC OFF LIGHTS COME ON EVERY TIME I START THE CAR AND STAY ON TILL I TURN IT OFF. CAN'T SEEM TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643408October 8, 2014
AIR BAGS, ENGINE, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED INTERMITTENTLY WHEN MAKING TURNS. ON ANOTHER OCCASION, ANOTHER VEHICLE CRASHED INTO THE FRONT OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THE PASSENGER FROM THE OTHER VEHICLE SUSTAINED INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A DEALER WHO STATED THAT THE TRACTION CONTROL FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10643389October 8, 2014
ELECTRICAL SYSTEM
IGNITION KEY STICKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643391October 8, 2014
EXTERIOR LIGHTING
THIS WAS OUR FIRST TIME DRIVING THE CAR AT NIGHT AND WE WERE ON A COUNTRY ROAD WITH NO LINES. WE KNEW THERE WAS A STOP SIGN THERE SOMEWHERE THE SIGN WAS PARTIALLY HIDDEN BY A TREE BRANCH BUT WE COULD SEE NEITHER BECAUSE THE LIGHTS DID NOT REFLECT HIGH ENOUGH AND TO EACH SIDE (HIGH BEAMS AND LOW BEAMS DID NOT MAKE MUCH DIFFERENCE)) AND WE DROVE ACROSS THE INTERSECTION AND INTO A DITCH RESULTING IN MINOR DAMAGE TO THE BOTTOM OF THE FRONT BUMPER. FORTUNATELY THERE WAS NO TRAFFIC COMING ON THE CROSS STREET. SINCE THEN WE HAVE DONE MINIMAL NIGHT DRIVING BUT ALWAYS HAVE HAD TROUBLE SEEING ON ROADS WITH NO LINES AND ESPECIALLY SEEING TO MAKE BOTH RIGHT AND LEFT TURNS. THIS IS VERY DANGEROUS AND DISAPPOINTING AS WE LIKE THE CAR OVERALL BUT WE CANNOT DRIVE IT AT NIGHT. WE THOUGHT THE PROBLEM WAS WITH US BUT NOW WE KNOW THAT IT IS THE CAR . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643430October 8, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), BUT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641942October 7, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. A SECOND NOTICE WAS RECEIVED ON OCT 4, 2014 INDICATING THAT THE PARTS WERE AVAILABLE AND TO CONTACT THE LOCAL DEALER TO SCHEDULE AN APPOINTMENT. THE CONTACT STATED THAT AFTER CONTACTING THREE LOCAL DEALERS IN THE AREA HE WAS TOLD THAT PARTS WERE STILL NOT AVAILABLE AND NO APPOINTMENT COULD BE SCHEDULED. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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