Buick Envision Complaints

249 consumer complaints on file.

#11643307February 18, 2025
POWER TRAIN, ENGINE
The contact owns a 2017 Buick Envision. The contact stated that after the vehicle had reached 10,000 miles driven, the transmission failed to immediately shift into drive(D) or 2nd gear while accelerating from being stationary. The check engine, speed sensor, pressure sensor, and solenoid warning lights were illuminated. The vehicle was taken to a certified mechanic who diagnosed that the speed sensor, pressure sensor, and solenoid sensors had failed, and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640912February 5, 2025
VISIBILITY:WINDSHIELD
The contact owns a 2017 Buick Envision. The contact stated while driving 70 MPH, there was an abnormal sound coming from the windshield and the windshield shattered. The contact called the insurance company to get a list of places to repair the vehicle and provided an estimate for the repair. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 139,463.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640965February 5, 2025
SEATS
I used the remote start on my key fob to warm up the vehicle before work. About 10 minutes later, I went to my vehicle to leave, I noticed the car was on fire. I opened the door and saw that the driver seat was on fire. I ran inside the house to get cups of water to put the fire out. Looks like the seat warmer on the driver side failed and ignited the leather seat. My life was at risk since a fire ensued. I was put in danger by having to put the fire out myself before it caused further damage. Also breathing in the fumes of the leather was a potential danger. The problem has not been reproduced. The car is currently at the dealership to be further inspected. No warning signs came up before the fire. No police reports were filed
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11634337January 6, 2025
VISIBILITY/WIPER
When driving 2021 Buick Envision, the windshield and side windows do not defrost with HVAC set to defrost mode. Service Climate system is displayed on dash. Vehicle was inspected by dealer finding replacement of HVAC case half housing required on 1/22/24 ( a year ago). GM (OEM) has been in contact but has failed to provide a solution after 1 year of trying to obtain a part from their system. This condition results in immediate fogging condition of all windows without warning presenting a visibility safety hazard for the driver and surrounding vehicles. Sorry GM, but a rag to wipe the window is not a good solution. It has been a year with no urgency from GM to remedy the issue. This is deemed a critical function for safety and GM does not take it seriously.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633507January 1, 2025
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I think it may be either fuel propulsion system or it maybe something electrical. I don’t really know. It is available for inspection at this time as it has been at the car dealer repair shop for about a month. My safety is put at risk because about seven or eight out of 10 times that I attempt to start the vehicle, it will turn over by pushing the button, but will not start. I work until past dark many nights and my vehicle not starting is a big safety issue. The dealer said they reproduced it, but they have not been able to reproduce it again. Again, when I have it, it happens more than half the time. The dealer tells me they are communicating with the Buick engineers as the computer does not show any issues. They have so far not being able to determine the problem. there were no warning lamps or anything like that. It started happening occasionally when it was under warranty, I took it in twice to the dealer repair shop and they both said they could not reproduce the issue at that time. This is the third time I have brought it in and it is just past the end of my warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633461December 31, 2024
ELECTRICAL SYSTEM
Electircal System, Interior Lighting: Purchased car used 11/05/24. Interior rear lights come on while driving, once started they will not automatically turn off, and remain on when the vehicle is turned off. This incident is the same as NHTSA ID Number: 11607181, dated: 08/03/24.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632592December 27, 2024
LANE DEPARTURE: BLIND SPOT DETECTION, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
November 2024 his vehicle was purchased used with only 5600 miles on it an unaware that this vehicle did not have the side blind alert or rear cross traffic alert. It was after downloading the original window sticker it was noticed that the vehicle did not have these safety features. The original window sticker shows a $ 350.00 credit for these safety features. My opinion these safety features should be required. This Buick was purchased through a Ford dealer as used and we were not informed of this. In doing some research it appears that GM had a chip issue and this is the reason for the credit. I don't understand how the forward safety features are installed but the rear safety features are deleted. I don't think that Buick and GM should have been allowed to sell a vehicle that didn't include these important safety features.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632363December 25, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, UNKNOWN OR OTHER
When driving on the freeway at night in intermittently foggy conditions, I attempted to adjust the automatic high-beam controls on the center console screen in the vehicle. During this attempt, as I was selecting to deactivate the auto lighting function, ALL of the vehicle lights shut off at once, and the console and screen-based instrument cluster went completely black. I attempted to stop the vehicle as quickly as possible and struck a small reflector post at the side of the road. The instrument panel and lights restarted, but his incident could have easily resulted in a catastrophic loss of control, endangering myself and others. To my knowledge, no incidents or recalls of this sort have been reported for this model, but a recall for a similar malfunction was issued in late 2023 for some models of the Chevrolet Trax, Buick Envista, and Buick Encore GX. This vehicle has not yet been inspected by the manufacturer, police, insurance representatives, or others as of yet, but an insurance claim has been issued, so such an inspection may be forthcoming. No warning lamps or warning signals preceded this complete blackout of all the vehicle's lights and the main screen/instrument cluster. This malfunction appeared without warning and, in this case, during extremely dangerous, nighttime driving conditions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630026December 11, 2024
POWER TRAIN, UNKNOWN OR OTHER
I was driving and came to a stop at a light and all the sudden in my car just shut off. It took me a minute to try to turn it back on while cars behind me honking their horn. I’m assuming it has something to do with the electric due to the start stop button. I don’t have official incident report because I was able to get my car turned back on. I looked it up on the Internet and several people are having this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628760December 4, 2024
FUEL/PROPULSION SYSTEM, POWER TRAIN
Vehicle engine died in the middle of the road. Would turn over but not start. Seemed like fuel system stopped working
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622662October 30, 2024
SERVICE BRAKES, HYDRAULIC, STEERING, ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
The contact owns a 2022 Buick Envision. The contact stated while driving 35 MPH and depressing the brake pedal, the vehicle failed to respond. The message "No Lane Assist - Caution" was displayed. The contact pumped the brake pedal until the vehicle responded. The contact was able to pull into a parking lot. The vehicle was towed to the dealer, where the contact was informed that the failure was related to the brake system computer chip. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer, where the same repair was performed. Additionally, the contact stated while starting the vehicle, the messages indicating transmission and steering failures were displayed. The vehicle was taken to the dealer, where the contact was informed that the failure could be related to the body control module (BCM). The vehicle was being diagnosed. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620405October 17, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
The customer service recall caused the battery to drain in which caused all electrical functions to malfunction. My breaks locked up while I was driving. My abs light came on, transmission light, collision, check engine, and steering wheel light came on. It was multiple incidents, but with my breaks locking up is the approximate date I put in statement. I was driving in a parking lot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618980October 9, 2024
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2017 Buick Envision. The contact stated that after parking the vehicle in the driveway on a rainy evening, upon entering the vehicle the following day, the contact became aware that the sunroof had opened independently and allowed rainwater to enter the vehicle. The vehicle was taken to the local dealer where the vehicle was diagnosed. The contact was informed that the sun/moon roof motor needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617561October 1, 2024
VEHICLE SPEED CONTROL, EQUIPMENT
The contact owns a 2024 Buick Envision. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed and became stuck under the floor liner. The contact depressed the brake pedal to stop the vehicle however, the vehicle failed stop as needed. The contact pressed the park button and turned the vehicle off. The contact stated that the engine was smoking. The contact and her husband then exited the vehicle. The contact stated that it was a very scary moment due to the failure. The contact inspected the vehicle and confirmed that the accelerator pedal was stuck under the floor liner. The vehicle was towed to the dealer where it was diagnosed with a defective floor liner. The dealer informed the contact that the floor liner needed to be replaced. In addition, the contact was informed that the repair was covered under recall NHTSA Campaign Number: 24E066000 (Vehicle Speed Control, Equipment). The manufacturer was not made aware of the failure. The failure mileage was approximately 400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615453September 19, 2024
SUSPENSION, FUEL SYSTEM, GASOLINE
The contact owns a 2021 Buick Envision. The contact stated that while operating the vehicle, the contact heard a popping sound coming from the front end of the vehicle, and the vehicle became difficult to steer. The vehicle was taken to the local dealer who determined that the front driver’s and passenger’s side ball joints, and control arms were faulty and needed to be replaced. The vehicle was repaired but the failure reoccurred, and the control arms were replaced a second time. Also, while driving the odor of fuel was present inside the cabin of the vehicle and the vehicle hesitated and jerked while depressing the accelerator pedal. The vehicle was taken to the local dealer who diagnosed that the fuel injector and fuel sensor were faulty. The fuel injector and fuel sensor were replaced but the failure persisted. The cause of the failure was not yet determined. The manufacturer was not contacted. The failure mileage was approximately 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613292September 8, 2024
POWER TRAIN
While driving RPM’s bouncing. Upon acceleration experienced delay and hesitation Hesitation in acceleration causing safety issue when entering traffic’s and passing other vehicles Full transmission replacement was needed and completed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611171August 27, 2024
SERVICE BRAKES, HYDRAULIC, STEERING, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2023 Buick Envision. The contact stated that while driving approximately 15 MPH and attempting to stop the vehicle, the brakes failed to immediately activate while depressing the brake pedal. The contact attempted to steer the vehicle to prevent crashing into the vehicle in front and became aware that the vehicle had lost power steering functionality. The contact had to depress the brake pedal to the floorboard for the vehicle to come to a stop. The contact stated that several unknown warning lights were illuminated. The contact turned off and restarted the vehicle to continue driving. The vehicle was taken to the dealer where it was diagnosed that the brake module had failed; however, the dealer was unable to determine the cause of the steering failure. The contact stated that the brake module had been replaced. Approximately one month later the failure recurred while driving approximately 25-30 MPH, the failures reoccurred while decelerating a stop light. The contact depressed the brake pedal to the floorboard to stop the vehicle. The vehicle was returned to the dealer and the vehicle was diagnosed with instrument cluster failure. The vehicle had not been repaired. The manufacturer was made aware of the failure. The failure mileage was 1,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608542August 14, 2024
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS
We have two problems what we would call safety issues. First, all the sound in the vehicle was lost which included safety belt warning alarm, turn signal bells, door open alarms, etc. We were told by the dealership that it was a faulty amplifier. Secondly, the sunroof opened by itself, and is locked in the open position which makes the vehicle undrivable due to weather conditions and makes it an easy target for theft. The vehicle was locked and parked in our driveway when we noticed the sunroof was open. We know this occurred on it's own as we had just washed the vehicle and locked the doors. The next day we found the sunroof open and the doors still locked. This is a computer software issue within the vehicle as these issues occurred within a matter of days of each other. The sunroof opening on its own is a safety issue as a unsecure car is a problem, opening during traveling in a storm is a real threat to driving conditions. During our investigations we have found other cases the same as ours.We have reached out to GMC and we were told no recalls have been issued and to file a complaint with NHTSA and our state Attorney General. Our vehicle has been sitting at the dealership since August 5th, waiting on back ordered parts with no anticipated delivery date for those parts. This is not a dealership issue but rather a manufacturer design defect. Buick has not taken any interest or responsibility for this issue as the vehicle was out of warranty recently. This 2020 vehicle only has 55,000 miles. I have a 60-mile roundtrip commute to my job at a local hospital and have been without a vehicle since July 28th. This issue is not due to any neglect on our part and the cost so far is over $3,000. Buick should be responsible for their design and poor engineering as this has the potential to cause an issue if this happens while the vehicle is moving. The safety bells are an added reminder to buckle up and if they are not working it is a safety issue for those in the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607181August 8, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Interior light keep coming on while driving when I turn it off it comes back on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603723July 22, 2024
BACK OVER PREVENTION: WARNINGS
RE: N222375790-06. Due to the industry-wide semiconductor shortage, the park assist feature is not functional on this car. I was informed of this at the time of sale and told that when parts were available I would be contacted for a "no additional cost retrofit". I have not been contacted and Buick now tells me I have to use NHTSA.gov to report this issue so that my vehicle is marked "Open" on the Investigate Vehicle History screen of the GM Global Warranty Management system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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