Buick Envision Complaints

249 consumer complaints on file.

#11683824August 29, 2025
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
The OnStar Telematics Module has malfunctioned and is causing SAFETY FEATURES to malfunction. It is causing the following to occur to the vehicle: 1. The faulty module is causing the car to shut OFF UNEXPECTEDLY MID DRIVE. Losing control of the vehicle instantly. No steering, no gas, no brake, no gear change. THIS can cause a CATASTROPHIC ACCIDENT at higher speeds on the highways. The battery is completely drained when technicians inspect it but the alternator is working properly. 2. Causes the vehicle’s safety features to malfunction and give alerts such as “Service Driver Assist”, “Lane Departure Unavailable”, “Forward Collision Assist Unavailable”, “Steering Control Unavailable Soon”. 3. Causes GPS, WiFi, and location system to fail. 4. OnStar safety button do not work 5. Causes the engine light to go on and off and causes the cars idling to run erratically. 6. The module causes NEW batteries to drain quickly, less than a year after purchase. I have had the car shut off on me twice MID DRIVE, I was lucky to be in areas of less concern and harm. I’ve had to purchase two batteries since the module malfunctioned. Less than a year apart. The dealership confirmed it was the Telematics Module January 2025. They have confirmed the part is on backorder and not covered under warranty. NO INDICATORS were given when the car shut off BOTH times that I may have noticed or heard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683714August 28, 2025
AIR BAGS
The contact owned a 2022 Buick Envision. The contact stated that while driving at approximately 15 MPH, another vehicle failed to yield and collided with the contact’s vehicle. The contact stated that all of the air bags deployed. The contact stated that due to the steering air bag deploying, the emblem on the steering wheel column caused a severe arm injury. The contact was transported to a local emergency room and sustained severe burns on the forearm and wrist, as well as whiplash. A Police report was filed. The vehicle was towed and destroyed. The dealer was contacted. and referred the contact to the manufacturer for further assistance. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11683526August 27, 2025
UNKNOWN OR OTHER
I bought a used 2023 Buick Envision with 49k miles on it. It was not covered under warranty due to mileage. A couple of weeks after purchase the CEL came on. It was originally diagnosed as a bad battery. It was later diagnosed as a failed Telematics Module. I had the module replaced on 8/23/25 so it is not available for inspection unless the dealer has it. After reading many complaints for the same problem on many different GM cars I suspect the bad battery had been drained by the failing Telematics module. Although it did not happen to me directly others have reported the car dying in the middle of the road because the battery died. The car has only been inspected by two dealerships since my purchase. I am reporting this because there are so many others facing this problem. I live in Los Angeles and my dealership was able to get the part and replace it. So many others are not even able to get the part. Their lives are being negatively impacted. I hope you can gather enough complaints and force GM to recall these modules or come up with a solution. This is dangerous and extremely frustrating for many consumers. Thank you for your time. PS - I can provide the invoice for the module replacement if you need it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683092August 26, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING, UNKNOWN OR OTHER
Telematics module drained my battery mid drive. Car shut off on highway. Module malfunctioned and caused safety features to malfunction. After communication with Dealership, OnStar, ultimately GM refuses to issue a recall on the module. This is a NATIONWIDE issue with GM Telematics Module. Warranty will not cover the module on any of these vehicles. Someone is going to sustain serious bodily injury or maybe even die eventually if this issue isn’t resolved. Dealerships are telling drivers it is ok to drive like this. My car shut off on me twice. I had to buy two new batteries because the module continues to suck the life out of them. Serious safety issue not only to self but unsuspecting drivers because there is NO WARNING! Please help the millions of people nationwide who are having issues with their GM vehicles that have malfunctioning Telematics modules before someone gets hurt or dies!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680684August 14, 2025
AIR BAGS
The contact owns a 2021 Buick Envision. The contact stated that when the vehicle was started, the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675898July 24, 2025
POWER TRAIN
Check engine light is on Turbo is failing, underboost code. Very unsafe on roadway due to unpredictable loss of power. The issue has been diagnosed through my local service center. I have not taken it to a dealership yet but will be next week. The issue occurred three weeks ago I believe
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675969July 24, 2025
ENGINE
The vehicle was taken in for the oil level not registering on the dip stick 5235 miles on the odometer, they said it was 2 quart oils low. They said they would do an oil consumption test and to bringv it back in 2000 miles. We took it back with an odometer reading of 7451 and it was again 2 quarts oils low. There is an oil consumption issue on this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672541July 10, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES, FUEL/PROPULSION SYSTEM
All the above are problems my car is experiencing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670721July 2, 2025
FUEL/PROPULSION SYSTEM
I started the car. Backed out of my driveway. Put into drive. The car stalled I shifted to park tried to restart. It wouldn’t. At that point I tried to put car into neutral I couldn’t. There is no way to shift this car into neutral. ( I checked with service department at gmdealer). This alone is dangerous the car cannot be moved. Anyway the car was towed to a dealer who fixed it. It was th fuel pump power module. The dealer and tow truck driver both told me this happens at least 5 times a week. There is no recall on this. My biggest concern is I could be on any road going high speeds and this part can fail. This is a death trap. There was no warning lights or messages to be found. PLEASE TAKE THIS MATTER SERIOUSLY SOMEONE IS GONNA DIE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668858June 24, 2025
POWER TRAIN
This has happened about 4-5 times now, car has approximately 17.5k miles. While accelerating attempting to reach speed limit, transmission has slipped out of gear and power to wheels is not happening. Have learned to switch into neutral and then drive and transmission will reorient and grab the appropriate gear and reengage the power to the wheels. This occurrence does not throw off any codes so it appears random. Took it to the dealer and they said it would be two weeks before their transmission guy could take a look at it and try to recreate. Since it is not throwing codes, elected to continue driving since it usually occurs in the 25 - 35 mph range.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662442May 21, 2025
SERVICE BRAKES, ENGINE
The contact owns a 2017 Buick Envision. The contact stated that while driving at an undisclosed speed, the brake pedal seized. There was no warning light illuminated. The contact forcefully depressed the brake pedal to stop the vehicle. The contact stated that upon restarting the vehicle, the message "Service Brake Assist" was displayed, and the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the brake vacuum pump and the exhaust camshaft had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661556May 16, 2025
ENGINE
My vehicle only has 81824 miles on it and I am having head gasket issues. I have a coolant leak into my engine. It is barely 7 years old. This should NOT be an issue in a vehicle this age with this many miles. I have seen that this has become a known issue with the 2018 Buick Envision and it should be a recall. I have had to refill my coolant reservoir 3 times since my oil change. A compression test has been run on my coolant system and there are no other leaks. Thus it is the head gasket.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659255May 6, 2025
ENGINE
Prior to the first oil change which is recommended at 7500 miles, I check the oil and there was NO oil present on the dip stick...none, not a drop. I had to add 1 3/4 quarts to get it in the accepted range. We took the car for its normal 7500 mile oil change and informed the dealer, upon inspection and oil change they said nothing was wrong with the car. About 2000k miles after that oil change I checked the oil again and again it was well over a quart and 1/2 low. I added enough oil to get the oil level into the accepted range. I made an appointment with the dealer and they looked at the car and said it was 3/4 of a quart low upon arrival and want me to start an oil consumption study. My concern is if this car is using that much oil, its a matter of time before engine failure and what if this happens at speed or when I am on the expressway, it feels like a safety concern to me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657417April 29, 2025
POWER TRAIN
New tires placed. Oil change next day noted oil leak on differential due to gasket. Mechanic tried to obtain gasket but system told him because my VIN was below a certain number I would need a new differential. Additionally, gasket could not be obtained. Buick knew a problem existed and changed manufacturing, hence, VIN above that certain number has no problems. What all of us below that VIN number?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655997April 22, 2025
UNKNOWN OR OTHER
When traveling crossing over a bridge onto a highway, my tire started to shake uncontrollably. I went to a tire shop and they found nothing. Upon traveling recently it happened again while on the highway. This issues has affected my tire pressure sensors. I was informed that this is called shudder bucking and only happens when driving at a high speed. Upon research, I was able to find out that this is a known issue for my vehicle model made between the years of 2016 and 2020. This a complete safety hazard and concern and should not come at the expense of the vehicle owner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652451April 3, 2025
AIR BAGS, ELECTRICAL SYSTEM, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Multiple Electrical parts became faulty starting with 3 tire sensors, then the front passenger airbag sensor, immediately followed by both rear sensor control modules. Milage at onset was approx 85000. Brought to dealer for dx due to my vehicle applying breaks when it shouldn’t, when auto start/stop was still on, the vehicle powersteering would stop working intermittently when going from a stopped position in drive to accelerating. Dealership ran diagnostics and determined the air bag control module is faulty and requires replacement of the entire seat to replace the sensor, as well as both rear sensors need to be replaced . This vehicle has been in no accidents. I had a second opinion completed with the same diagnosis. Now today- my OnStar system began blinking red and forcefully called OnStar twice. I spent over a half hour on the phone while they tried to reset the system and the car wasn’t responding as they would expect it to. There is something VERY wrong with the electronics of this vehicle, I dont feel safe in it . Please advise
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650022March 23, 2025
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
When letting off the accelerator to slow coming to a stop I would press the brake pedal. but the motor would increase RPMs and I had to use both feet to stop the vehicle. Then I had to put the car in neutral and the RPMs would increase even though I was at a stop and then I had to put it in Park before the RPMs would drop. I removed the driver's floor mat encase it was effecting the accelerator. The vehicle didn't act this violent but it failed to decelerate several times before I could get it to my local dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649112March 18, 2025
POWER TRAIN
The contact owns a 2021 Buick Envision. The contact stated that while stopped in traffic on the highway, while accelerating, the transmission started slipping and the vehicle jerked abnormally before starting to drive normally. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that additional diagnostic testing was needed to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 34,950.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646844March 6, 2025
SUSPENSION, WHEELS, UNKNOWN OR OTHER
Severe shuddering while driving. Sometimes on a smooth roadway and sometimes when crossing over a patched pothole. Shuddering continued until slowed to stop. When starting to go again car did not shudder until next incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645184February 26, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The brakes engage for no reason when backing in the dark I have a video but it won't upload.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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