Buick Envision Complaints

249 consumer complaints on file.

#11750713July 15, 2026
SERVICE BRAKES
Driving home from work and I seen the "service brake assist" light popped on. I did not know what that meant, until I tried to slow down around a curve. The brake pedal was extremely firm and mad stopping in time almost impossible. I made it home and looked on internet for answers. I checked the sensors, brake fluid and checked again and no help. I noticed a puddle of oil under the car and checked the lipstick which showed i was very low on oil. The next day I had to tow the car 45 to 50 miles to dealership. The dealership had car for 3 days and told us it was the brake vacuum pump that failed. The vehicle was not under warranty and we paid over $800 to have it repaired. We live off a busy road and it was very hazardous driving it home.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746582June 25, 2026
SERVICE BRAKES
I was driving ~72 MPH on the interstate and my car suddenly downshifted and the dash read “Speed limited to 62 MPH”. I took the nearest off ramp and the brakes completely failed. The dash initially read “service transmission” and “service breaks”. After restarting the Buick Envision, the MyBuick App diagnostics stated “service breaks” only. The car was towed to the dealership this date. I have not heard from them on what has caused the brake failure yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745860June 23, 2026
ENGINE
The turbo failed by reducing speed all a sudden when I was driving on the freeway. Got the problem repaired and not even a month later same thing is happening again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745260June 19, 2026
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
The envision started losing power, the engine would not gain speed or if it did it was very slow, had the booster vacuum sensor changed, Sudden loss of power or sluggish acceleration, In the beginning the noise/whining was not loud however increased from the engine. Took to a repair shop, could not figure it out, informed dealership, was advised to bring it in. As the car was driven into the lot it died and was unable to start again, dealership informed it was going to cost more than the $22,000 that I paid for it. It appears that the turbo’s failure has damaged internal components, a full engine rebuild is necessary. Bought the car with 63,000 miles, engine went around 100k, had an easy care insurance/mechanical policy just over the mileage limit, tried contacting Buick, due to no recall they wouldn't start a case file for me
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743691June 12, 2026
ELECTRICAL SYSTEM, STEERING
There are currently two items to report on this vehicle: 1) Failure of the gear shift. The replacement is not available for inspection. PCM found defective. The PCM was not seeing the transmission in park or neutral. The shifter assembly had to be replaced. The vehicle was not driveable and had to be towed for repair. No safety issues concerning this event. Repair confirmed failure of gear shifting mechanism. No inspection by others prior to this event occurring in April 2026. No messages of impending failure. 2) Failure of steering gear. Replaced parts not available for inspection. At highway speeds steering became unstable and unresponsive with various pavement conditions(almost a feeling of becoming airborne), Even at low speeds (over a speedbump) vibration occured. Dealer repair consisted of replacement steering gear with new motor and internal power steering control module. 4 wheel alignment performed after parts replacement and a test drive. This was a serious safety condition to us and others. No inspections were done by others prior to this event occuring in May of 2026. There were no messages of impending failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742967June 9, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I have a warning on my dash, "Service Brake Assist" that comes on and off, but will not stay on. The dealer says they can't identify the problem unless it stays on and then bring it in. I did some research and find a class action complaint suit in 4 different states, of several GM cars manufactured between 2017 - 2020. Mine is a 2019 Buick Envision. The class action suit identifies the "Brake Vacuum Pump" defect. The defect will be known, when you step on the brake, the pump fails by exploding, and you have little or no brake whatsoever. More than likely causing a car crash and potentially loss of life. So what am I to do ? Wait for the pump failure and CRASH! Please look into this situation and potiential save lives.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742135June 4, 2026
STEERING, WHEELS
Kim drive over same bump on r
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738471May 18, 2026
ELECTRICAL SYSTEM
My instrument panel cluster went black while the vehicle remained operational. The speedometer, warning lights, warning chimes, PRNDL/gear display, and dashboard are all non-functional. We checked fuses and performed a battery reset. The issue remains unresolved. This creates a significant safety concern, as I have no access to vehicle speed, warning lights, a gear indicator, or safety alerts while driving. I am requesting that this issue be formally documented and investigated as a potential safety defect involving the instrument cluster/electrical system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736939May 11, 2026
UNKNOWN OR OTHER
Onstar module out. Car can not be detected of location. Can not use gps. In the event of accident onstar can not help me this is a safety problem for a woman especially. When it first went out the car would not cut completely off had to disconnect battery. The gps light stays on with a line through it. Can’t use blue onstar button it’s completely out. Dealership says module needs to be changed. It has also affected other components of the car. I see this is a wide range problem. Dealer sell this as a safety component in the car but when asked about a recall they now want to state its its luxury.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734580April 29, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Buick Envision. The contact stated that while driving approximately 35-40 MPH, the brakes became inoperable. There were no warning lights illuminated. The contact was able to use the terrain-driving system to continue driving. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who determined that the brake hose to the brake master cylinder had failed, and the brake fluid was extremely low. The vehicle was partially repaired. The front hoses were replaced, and the mechanic informed the contact that the rear hoses needed to be replaced. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 71,069.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733545April 24, 2026
UNKNOWN OR OTHER
got a check engine light on, took to dealer was a code 1098, the part is on back order told that it would not be available until middle of may, this happened to me at the end of march, now am learning that GM issued a recall on that part for their diesel Duramax engine, I think it is a GM wide problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731843April 17, 2026
ENGINE
Same as in the other two complaints. At one year and approximately 5000 miles I personally did the first oil change. Car was approximately 3 quarts low on oil after draining the oil for the oil change. Filled up to manufacturers recommendation. Two months later and approximately 1000 miles on the car, the car was 1 quart low. GM has a bulletin on this very issue bulletin number 01–0 6–0 1–011N. Started oil consumption test through the dealer. Dealer stated the first remedy is replacement of a valve, followed by another consumption test. Next option is replacing the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730768April 13, 2026
ELECTRICAL SYSTEM
On [XXX], I started the car. Very loud, cracking noise came from radio. Turned off radio, noise stopped. When I used turn signal, noise came from turn lever. Turned off signal, noise stopped. Put car in park and pushed ignition button to turn off. Noise came thru ignition button. Later restarted the car, noise was gone. Concerned there is a power surge going thru system. Saw same problem for others online at [XXX] . Stated there that replacing amplifier corrects problem. Both dealer and corporate Buick are aware of problem. However, both are refusing to replace part, as car isn't making noise currently. One person on the forum stated he was unable to turn car off when problem occurred on his car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728950April 2, 2026
ELECTRICAL SYSTEM
While driving the dash and radio randomly turn off. Sometimes staying black for minutes others until you stop the car and walk away for several minutes. Leaving you without a way to tell how fast you are going, or any other safety information, fuel level or more.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728798April 2, 2026
PARKING BRAKE
The contact owns a 2024 Buick Envision. The contact stated that while in reverse(R), the vehicle started rolling backwards and independently stopped. There was no warning light illuminated. The vehicle was taken to a local dealer, where an employee suggested disabling the parking brake. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726219March 22, 2026
SERVICE BRAKES
While driving for approximately 2 1/2 hours with cruise set at 78. I did need to brake on occasion and then resume speed. For no apparent reason the car suddenly braked. Speed dropped to about 50 and then immediately resumed speed. No one was hurt. Things in the back seat pushed forward. I don’t know if it has anything to do with that incident but from them until I returned home, about 1 hour later my windows were fogging, I turned on the defrost about 3 times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725228March 18, 2026
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
Description of Safety Defect: While operating the vehicle at approximately 25-30MPH and make a right turn, the vehicle experienced a sudden and total loss of power/engine stall, accompanied by a "Check Engine" light and a "Reduced Engine Power" notification. This resulted in a near-collision on a public roadway. The vehicle's steering and braking response were significantly compromised during this event, creating an immediate life-safety hazard for the driver and passengers. Dealer/Manufacturer Response: The vehicle was recently in the possession of McGovern Buick GMC Westborough for service. Despite the vehicle exhibiting an active Check Engine Light (CEL), the dealership staff pressured the consumer to take delivery of the vehicle and drive it on public roads. The service advisor admitted in writing that the CEL was active but insisted the vehicle was "feel free to drive." Furthermore, the dealership attempted to falsify internal corporate safety notes to claim the consumer "insisted" on taking the vehicle, masking a known mechanical defect. This represents a willful suppression of a safety defect by a franchised dealer, which led directly to a hazardous operating condition. Injuries/Crashes: No crash occurred, but a near-miss was documented. Passenger experienced severe emotional distress due to the sudden loss of vehicle control in traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724171March 13, 2026
POWER TRAIN
The transmission on the vehicle failed. It is available for inspection. The vehicle began jolting, when accelerating from a stop, or when slowing to a stop. Seemed to be slipping out of gear while driving. We reported the incident to the dealership. They said they found nothing wrong. The issue continued, and the check engine light came on, so we returned to the dealer again. This time they found it needed the transmission to be rebuilt. They have had the car at the service center for 5 months. The parts they need are no longer available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721060February 27, 2026
SUSPENSION, UNKNOWN OR OTHER
I bought this vehicle used to take on a trip with my family. Drove it for a week and seemed to be fine. Got on the other side of Chicago, on interstate 80 (70mph) and the engine started shaking like an earthquake. Had to slow down fast and cross traffic to pull over. As soon as I pulled of the road it stopped, so I restarted. This happened 6 times on way to my destination, with one time in pretty heavy traffic and almost got hit by an 18-wheeler. I took it to a good service center when I got to my destination and he read the Service bulletin 22-NA-211 on this issue and fixed it. Had a safe trip home. From what I understand, the hydraulic mounts leaked and they had to replace bushings. It seems to be a common problem for the 2019 model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719389February 20, 2026
VEHICLE SPEED CONTROL, EQUIPMENT:ACCESSORY:FLOOR MAT, SERVICE BRAKES
The contact owns a 2021 Buick Envision. The contact stated that while his wife was driving at an undisclosed speed on the freeway, the vehicle unintendedly accelerated around a corner, with the floor mat stuck under the pedal. The driver depressed the brake pedal for an extended time, but the vehicle continued accelerating. The driver pressed the park button, which slowed the vehicle, and the driver was able to pull over safely. There were no warning lights illuminated. The vehicle was taken to the local dealer, and the owner was informed about a possible recall. The dealer determined the failure was due to a stuck floor mat and sudden unintended acceleration. The front and rear brakes were replaced along with the floor mat. The floor mat was PN: 84734211. The manufacturer was not contacted. The failure mileage was approximately 37,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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