BMW iX Complaints

120 consumer complaints on file.

#11773334October 23, 2026
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, POWER TRAIN
My BMW experienced repeated drivetrain, chassis, rollaway and other electronic malfunction warnings. After the warnings appeared, the vehicle behaved unpredictably. On multiple occasions, after I released the brake pedal, the vehicle unexpectedly increased speed rather than slowing. On other occasions, while traveling approximately 55 mph, it suddenly slowed to about 20 mph, and pressing the accelerator firmly did not restore speed. These incidents created a serious collision risk, including while transporting my four young children. The vehicle was taken to BMW of Bloomington for inspection and repair. The dealership contacted a BMW engineer and described the warning messages and abnormal acceleration and deceleration. According to the dealership, the engineer directed its technicians to an existing BMW technical service bulletin concerning an electrical connector associated with the accelerator pedal wiring. The dealership replaced that connector and told me the repair was expected to resolve the drivetrain, chassis, rollaway and other warnings. BMW has not yet returned the vehicle. The dealership plans to keep it for several days and drive approximately 100 miles to check whether warnings or drivability problems recur. The repair's effectiveness is not yet confirmed. I do not know whether the replaced component is available for inspection or whether the exact cause of the speed changes has been established. I request that NHTSA investigate whether this connector or related wiring could affect accelerator signals or other vehicle systems, whether BMW has received similar reports, and whether the bulletin identifies a broader safety issue. The unexpected speed changes following multiple warnings posed a serious safety hazard even if the current repair ultimately resolves the symptoms.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11773121October 22, 2026
STRUCTURE:BODY
Rear passenger door experiences intermittent safety defect where it fails to latch or seal closed, bouncing back open when shut. This structural failure poses severe, immediate operational hazards: • When the rear passenger position is occupied: failure of the door to properly latch or lock creates a high risk of the door flying open unexpectedly while the vehicle is in motion. This exposes the occupant—potentially a child—to a direct risk of ejection from the vehicle, as well as catastrophic injury from side-impact collisions where the structural integrity of the passenger cage is compromised due to an unlatched door. • When the rear passenger position is not occupied: Even when empty, an unlatched door can drift open during sudden acceleration, cornering, or braking. This creates a severe distraction for the driver, blocks visibility, and presents an immediate aerodynamic hazard. A door swinging open into adjacent lanes of traffic or bike lanes poses a catastrophic risk to external vehicles, pedestrians, and cyclists. Issue first appeared on or about April 2026 and has recurred in July, August and October. Prior to and concurrent w/ the latch failure the vehicle exhibited hidden system symptoms. Deep electronic diagnostic readout of the vehicle error memory explicitly links the physical latching failure to active, cascading electronic communication failures across the vehicle's Controller Area Network (CAN) bus infrastructure. The "Basic central platform" module reports multiple concurrent communication timeouts of door electronics and microswitches: • CD1408: StatusMicroswitchPushButtonPassengerDoorRear: Timeout • CD1407: StatusMicroswitchPushButtonDriverDoorRear: Timeout • CD1409: StatusMicroswitchPushButtonPassengerDoor: Timeout • 930709: outside door button: ... Blocked • CD1404: power distribution... Video: [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11771821October 17, 2026
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
BMW car states suddenly loss of power and entering turtle mode. Then car suddenly stops or loses speed while driving. Battery potential appears to degrade and starts with inability to deceleration. Very dangerous conditions for driving. The car will lose battery potential and then shutdown reduce speed suddenly and/or completely stop. The BMW dealership has replaced 2 cells in the modular battery that restored some service so the sudden loss of power is not constant
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11768628October 2, 2026
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, POWER TRAIN
While driving under 45 mph on 9/17/2026, the vehicle suddenly lost drive propulsion and would not respond to accelerator pedal input. Power spontaneously restored after roughly 1 minute. BMW Proactive Care immediately pushed automated vehicle alerts: "2472: Drive carefully. Chassis stabilization" and "29: Cont. driving possible: Drivetrain". On 9/27/2026, while stopped in live traffic on a 45 mph road, the vehicle completely lost throttle, failing to accelerate from a stop. Warning chimes and dash alerts sounded. After multiple vehicle power cycles over 5 minutes, power slowly resumed in a severely degraded state limiting speed to 21 mph on a 45 mph roadway before restoring. BMW Proactive Care pushed escalated alerts: "2472: Chassis stabilization", "53: Automatic Hold", and "29: Drivetrain". Sudden loss of motive power and extreme speed caps in active traffic lanes created severe rear-end and intersection collision hazards. The vehicle has 6 dealer service visits and 30+ cumulative days out of service since July 2026 for unresolved electrical and charging defects before escalating to drivetrain shutdown. Prior to dealer intake, an independent OBD scan (BimmerLink) identified root faults in the Combined Charging Unit (CCU): Code 224183 (pedal sensor 2 short to ground) and Code 224102 (HV battery coolant pump overcurrent). Authorized BMW dealer scans (Global Imports BMW) confirmed Code 224183, Code 224F89 (restricted acceleration), Code 4809F7 (driving stabilization unavailable), Code 480A1D (parking brake unavailable), and multiple wheel-slip torque limitation faults. Subsequent authorized BMW diagnostics (United BMW) confirmed permanent Check Control shutdowns: CC ID 00170 (Drivetrain failure), CC ID 00636 (High-voltage deactivated), and CC ID 02261 (Steering and braking restricted). The vehicle is grounded at an authorized dealer under BMW Corporate Engineering (TSARA case) and is available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765255September 18, 2026
BACK OVER PREVENTION: WARNINGS
The Parking Assistant malfunctioned. When Parking Assistant took over the vehicle, it reversed too quickly and slammed into an EV charger, causing damage to the rear of my vehicle and the EV charger. The rear cameras did not detect the fixed EV charger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761953September 3, 2026
VEHICLE SPEED CONTROL
The contact owns a 2025 BMW IX. The contact stated that while driving approximately 65 MPH, the vehicle independently accelerated without the accelerator pedal being depressed. The contact depressed the brake pedal to avoid a crash and the vehicle eventually returned to normal operation. The failure had occurred on several occasions. A dealer was contacted. The failure mileage was approximately 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755998August 10, 2026
STRUCTURE:BODY
Date and Time: XXX at approximately 3:00 p.m. Pacific Time. Location: Northbound [XXX]. Vehicle: 2024 BMW iX. Occupants: Driver and driver’s son. Weather/Road Conditions: Very hot and Sunny, in the 97-degree temperature; gusting winds at about 17-miles/hr; the vehicle was traveling at normal highway speed. Incident Description: My son and I were returning home from Wine Valley Golf Club, located at [XXX]. I was driving northbound on [XXX] at approximately 60 mph. A large dump truck approached and passed in the opposite southbound lane at an estimated similar speed. As the vehicles passed, the air displacement and wind gust from the dump truck caused my vehicle to shake noticeably. Instantly at the same time, I heard a loud popping sound from the rear upper portion of my vehicle. Looking behind me, I saw that the rear upper exterior body trim had detached and was lying in the roadway. Immediate Response and Safety Actions: I reduced speed, pulled over when it was safe to do so, and stopped the vehicle. After assessing the situation, I safely turned around and traveled southbound toward the location where the trim had detached. I activated the vehicle’s emergency flashers and stopped on the highway shoulder near the debris. I then retrieved the detached trim from the northbound travel lane. No collision occurred, and neither occupant reported an injury. However, entering the roadway to retrieve the part exposed both my son and me to a serious safety risk from passing traffic. Vehicle Damage and Suspected Cause: The rear upper exterior body trim is detached from the vehicle and requires inspection and repair. The trim separated during normal highway operation without contact from another vehicle or object. Because the part detached immediately after wind pressure from a passing dump truck and there was no collision, I am concerned that the failure may be INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754447August 3, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Using the recorded path feature to back into my garage as I have done many times before. I was alert, attentive and ready to act if needed. All started out ok and then the car automatically accelerated aggressively and I hit the brakes but too late as car backed into my garage HVAC unit. On a related note about 8 months ago my wife was driving my 2024 ix50 and pulled into our drive way. She advised that she did not know what happened but the car accelerated bashed into my other car parked in the the driveway and caused serious damage to the car she hit, state farm declared the 2024 iX50 totaled and I also had a decent amount of home damage. We both just assumed it was something she did but now I am not sure and have serious concerns about the 2026 iX45 and safety.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11747601July 1, 2026
POWER TRAIN
THIS VEHICLE HAD A BRIEF WARNING TO STOP DRIVING AND QUICKLY LOST ANY POWER. THE VEHICLE WAS COMPLETELY DISABLED IN THE MIDDLE OF A BUSY HIGHWAY. THERE WERE DEFINITE SAFTEY CONCERNS TO MYSELF AND OTHERS REGARDING COLLISION POTENTIAL. THE PROBLEM IS CONFIRMED IN MULTIPLE ELECTRIC BMW IX MODELS BY DEALERS AND OTHER OWNERS. BMW HAS CONFIRMED DRIVE CHAIN FAILURE RELATED TO MANUFACTURING DUST IN THE MOTOR OR COOLING PUMP FAILURE. THIS SAFETY PROBLEM CONTINUES TO PRESENT IN IX VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742859June 9, 2026
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
My BMW's Head-Up Display (HUD) and Speed Limit Information system displays incorrect speed limits that do not match posted roadway signs. The HUD frequently shows "LTM" or an incorrect speed such as "25 mph" instead of the actual posted speed limit. This is a serious safety concern. Drivers rely on HUD speed limit information while driving. Inaccurate readings can lead to unsafe driving decisions, unintentional speeding, traffic violations, and increased accident risk. The vehicle was taken to an authorized BMW dealership for repair and kept for approximately one week. I was informed on June 4, 2026, and again on June 8, 2026, that the issue had been resolved. After each attempt, the defect remained completely unchanged. The dealership repeatedly misrepresented the repair as complete when it was not. I previously owned a BMW X5 for three years with no HUD or speed limit display issues, confirming this is a defect and not normal system behavior. The vehicle was purchased new in November 2025 and remains under warranty. Despite multiple failed repair attempts, the defect persists and continues to compromise safe vehicle operation. I respectfully request NHTSA investigate this as a potential safety defect and determine whether a Technical Service Bulletin (TSB), recall, or other corrective action is warranted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737969May 14, 2026
ELECTRICAL SYSTEM
There is a defect in the charging system of the BMW, where upon charging the cable fried BMW refuses to replace the charging cable
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736832May 10, 2026
BACK OVER PREVENTION: WARNINGS, UNKNOWN OR OTHER
Recently purchased used iX and successfully used the Parking Assistant Professional about a dozen times to back into my home garage using 5-point maneuver (driveway layout visible from aerial photo from address provided with report; drove in straight passed spot on garage’s left side looking in, other SUV parked in right spot, back into perpendicular spot in garage). After recording a new 3-point path, I tried it for the first time. During that attempt, the SUV suddenly reversed too fast to stop before crashing into another car in the garage. The vehicle initially followed the recorded path, then paused during first reverse because of an apparent obstruction (car approaching leaves on bush along driveway). After manually moving the SUV backwards a few feet along path to clear obstruction, I attempted to resume the maneuver. The screen showed the words “Resume path” (think there were up to 4 words, but this was only option on right side of parking interface), although flickering to say “Show path.” The vehicle then began to reverse. It was only ~6 feet, so wasn’t worried about acceleration for about half a second or so. Car continued to accelerate in reverse so fast that when I realized it wasn’t going to stop for the other car I had only got my foot on the brake when it hit the other car. Photos: IMG_3223 is iX showing bumper damage. IMG_3220 & -21 are other car, with bumper scratches and broken taillight. The event happened too quickly to allow braking, and the obstruction sensors didn’t even beep, let alone stop the routine. Damage to both cars appears to be relatively minor, but if a person had been standing near the other vehicle, they would have been seriously injured or killed. This behavior appears similar to NHTSA Complaint Nos. 11589034, 11569633, and 11546743. I bought this car in part because of the automated parking features that I am now too terrified to use.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11736556May 8, 2026
VEHICLE SPEED CONTROL, STEERING
The contact owns a 2025 BMW IX. The contact stated that while on several occasions when turning the steering wheel and depressing the brake was being held, she observed a noise emanating from the front wheels. The vehicle was taken to a dealer where the failure as not able to be replicated. The contact stated that while stopped in a parking lot, the vehicle inadvertently accelerated and struck an unoccupied vehicle, then hit a storefront window and entered the closed business. The contact was shocked but sustained no injuries and did not require medical attention. A police report was filed. The vehicle was towed to a tow lot and has not been diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 9,092.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11733915April 26, 2026
VISIBILITY/WIPER
While driving my leased BMW iX on the highway during heavy rain, the windshield wipers suddenly malfunctioned. The wipers began striking each other violently and then completely stopped working. This caused an immediate loss of visibility at highway speed. My pregnant wife was in the vehicle at the time, creating a serious safety risk. This appears to be a safety-related defect involving the windshield wiper system. I am requesting that NHTSA document and review this complaint for possible defect investigation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731218April 14, 2026
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Incident Date: [XXX] Problem Area: Electrical System / Charging System The DC fast charging (CCS) system on this 2023 BMW iX xDrive50 failed completely on [XXX] while traveling on a highway in Richmond, Virginia. The vehicle was unable to charge at an Electrify America station despite other vehicles — including an identical 2023 BMW iX xDrive50 — charging successfully at the same station. A second nearby ChargePoint station was also attempted without success. Hard restarts and software updates did not resolve the issue. The vehicle had to be driven home on remaining range with no ability to fast charge, creating a safety risk of range loss on a highway. The vehicle was subsequently dropped off at BMW of Rockville (MD) on February 24, 2026 for warranty repair. As of April 10, 2026 — 45+ days later — BMW has been unable to diagnose or repair the defect. The vehicle remains at the dealership. This defect renders the vehicle unable to fast charge, substantially limiting its safe range on any trip beyond local driving. BMW of North America has been formally notified. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721488March 2, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
BMW iX driver-assistance safety malfunction. In approx. April 2025 vehicle displayed “driver assistance permanently disabled.” Dealer contacted BMW and cleared codes; foreman reported ongoing code/concern. After return, ACC/lane keep/forward collision behavior became unreliable without dashboard error: lane centering intermittently fails; lane visualization inaccurate; following distance control intermittently fails; FCW/AEB/“too close” alerts/intervention do not occur even when enabled and set to early/far. On May 31, 2025 near Philadelphia, PA, traffic conditions changed/suddenly slowed and vehicle provided no warning/intervention, requiring emergency braking and resulting in front grille damage. Vehicle has returned to dealer multiple times for programming/calibration issues; problem persists; dealer wants paid diagnosis again. New clicking/clunking from steering column/steering rack area during turning, or driving at any speed.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11719905February 23, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The car in front of me did not put brakes on or slow down and hit a car that was slowed to a stop in front of her. I was behind her and hit by brakes and tried to avoid the collision. My brake assist did not work; my car did not alert me and did not try to help me stop. I was told when i bought the car that it did indeed have these safety features which failed me. I was not sited in the accident even though i did end up hitting the car in front of me which was now attached to two cars in front of her. She was at fault and the car she hit had video footage to prove her fault.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11717541February 12, 2026
VEHICLE SPEED CONTROL
The contact owns a 2024 BMW iX. The contact stated that while his wife pulled into the driveway and came to a stop, there was a sudden acceleration that prompted the vehicle to drive through the garage door. The contact stated in separate occasion she has felt something similar while driving without stepping on the accelerator pedal. In addition, the Collision Avoidance, Automatic Braking System, and the Camera Recording failed to activate during the incident. No warning lights or chimes activated before or after the failure. There was property damage to a garage door. The vehicle pushed the garage door through, causing damage to the front end of the vehicle. No air bags deployed. There were no injuries to the driver nor the front passenger seated, who was the contact. The contact referenced NHTSA Campaign Number: 23V409000 (VEHICLE SPEED CONTROL) to be similar to this failure, however the vehicle was not included in the recall. The vehicle was driven back to the residence. The dealer was notified of the failure however, they stopped responding to the contacts' voicemails and phone calls. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 49,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11716615February 8, 2026
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driver was in parking space/nearly fully parked (her foot was on the brake coming to a full stop and about to place the car in park), when the car’s self drive function or cruise control engaged on its own. It then rolled up the hill, and into the trees. Thankfully no one was hurt (3 people in the car - 2 adults and 1 child) and the car stopped while leaning on a tree, otherwise it would have rolled over. She never uses cruise control, nor any of the self drive functions on the car at all. In her words, the car was “unstoppable”. The speed of the car at that time was a near crawl into the space, ready for a full stop. When the self drive/cruise control engaged, the car jumped over the curve in front of the parking space on its own. No button was pressed by the driver, nor should any self drive feature of the car engage while the car was nearly parked. Additionally, while manually parking, the 360 degree parking camera was on, yet the car still engaged in self drive. Luckily, no other person nor vehicle was in front of the car when this happened. There was a post collision warning light (note, the airbags did not deploy), but we have asked the certified collision center to review the alerts to confirm what may have triggered. The BMW app never showed that the car was in a collision, and to-date still does not. The car is now with the collision center for an estimate (via insurance company), and the process has already started with BMW Consumer Affairs regarding safety issues with this automobile. We have also formally requested that BMW downloads all information regarding the collision from the Event Data Recorder (EDR). The police was not involved in the incident, since no one was injured. NHTSA indicates there have been similar incidents/recalls reported for the BMW IX from 2022 -2024 models, but no recall for the 2025 model - although the incidents are also reported for this model. We are concerned over the the safety of this car moving forward.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11708608January 3, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS
My 2025 BMW iX xDrive50 has experienced three separate random shutdown events while driving in active traffic. These shutdowns occurred without warning and caused sudden loss of vehicle functionality. One of these shutdowns resulted in a rear-end collision. The vehicle has been brought to BMW of Carlsbad three separate times. Each time, the dealership stated no defect could be found and blamed the driver for “user settings.” A BMW of Carlsbad service advisor later sent written messages stating that BMW software can crash and shut off the vehicle and that normal phone contact data (such as emojis in phone contacts) can cause the system to crash and shut the vehicle off. Customers were instructed to change normal phone usage and re-pair phones to avoid shutdowns. Despite software updates, the vehicle continues to generate shutdown warnings. A vehicle that can randomly shut down while driving constitutes a serious safety defect.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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