Acura TLX Complaints

946 consumer complaints on file.

#11660119May 10, 2025
POWER TRAIN
Hi, I have had a couple instances where the engine revved up between gears. Both times, I remember it happening rather soon after starting off from a stop sign. I didn't pay it much mind, but noted it. Just today, I asked my wife ([XXX]) whether she had noticed anything with the car. I purposely didn't ask any leading questions. She said a few times it would jump instead of smoothly going to the next gear. In Seaside, OR, I started to pull out onto [XXX], planning to take a right and head south bound. There was a Southbound car approaching from the North, but I had plenty of time to pull out and get up to speed. Immediately after starting out, the car popped into neutral and the RPMs raced. I already had some momentum and was on the highway, so I couldn't brake, and because it went into neutral, I hadn't finalized my turn so I was still pointing SE. As the car quickly approached, all I could do was use what little momentum I had and continue into the Northbound lane so the oncoming car could pass. Because of the slight slope to the Northbound shoulder, I was able to slowly come to a stop. I put the car in Park, turned it off, then back on, and everything came back to normal. I cannot begin to express how scared I was. I have lost brakes before in a car, but I know to use the emergency brake. I was completely dumbfounded as to how to react. Had there been oncoming traffic, it would have been an awful accident. Why is there no recall on this? I researched on Google and found a recall on 2015 Acura TLX 6-cylinder transmission due to a bad wiring harness on their 9-Speed transmission. I know mine is an 8-speed, but would it not use the same wiring harness with slight modifications? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659887May 9, 2025
SUSPENSION
The contact owns a 2021 Acura TLX. The contact stated that while driving over a bump in the roadway, there was a squeaky metallic sound coming from the front passenger’s side suspension. The cause of the failure was not yet determined, and the vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure and advised the contact to have the vehicle diagnosed. The failure mileage was 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659262May 6, 2025
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
The contact owns a 2019 Acura TLX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling); however, the parts to do the recall repairs were not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue and confirmed that parts were not yet available. The contact was placed on a waitlist for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658739May 4, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I had the same Issue as [XXX] . I do see there are many others effected by this and some have overpaid due to inaccurate diagnostics by dealerships. We would really appreciate if NHTSA looks into this issue and help us. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657951April 30, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES
Electrical brake signal came on and emission light
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657353April 28, 2025
ENGINE
In June 2023 My 2016 Acura TLX was diagnosed as an issue with the lower rod bearing by my mechanic and confirmed by Fisher Acura to have a lower engine bearing problem. January 2024 the recall was issued for my TLX rod bearing, after I had replaced the engine. I have filed a claim with Honda for the reimbursement cost of replacing my engine but Honda is denying my claim for the reason I did not have the bottom of the engine disassembled by Honda service dept. to identify the problem. This would have been at my own expense, because the recall had not been issued yet. I followed Fisher Acura's recommendation and worked with my mechanic instead. I followed my mechanic's recommendation and decided to spend money to replace the engine rather than spend money rebuilding the engine which would have been much more expensive. I followed all the right steps before Honda issued a protocol to follow. I had to fix my car, before they even knew what the fix was. I am writing to you today asking for your help, please. Honda corp. is not helping me at all and I believe they owe me money for the cost of the engine I had to replace. Honda has not helped and in fact been very unhelpful and difficult to work with. I paid $4500 for a used engine and install, $400 for Fisher Acura to diagnose and a couple of tow charges totaling $150. $5050 is what I am hoping to recuperate due to this recall. Logan from Honda Corp. is my case manager (Case #[XXX]). After multiple discussions with him presenting my case, he seems to be looking for any reason possible to deny my claim and has not reimbursed me for the repairs I incurred due to this recall they are not taking responsibility for. Let me know if you need anything else. Thank you. You are my last hope INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657388April 28, 2025
ENGINE
I was driving on the freeway and I heard something explode followed by a clanking noise. The oil light and battery light came on simultaneously and I could not accelerate. I immediately pulled over and noticed that all the oil drained out of the car. When I got a chance look under the vehicle there was a hole in the oil pan. A mechanic said that it had happened from the inside. Possibly something from the motor broke off and shot out of my oil pan.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656824April 25, 2025
POWER TRAIN, VEHICLE SPEED CONTROL
The contact owns a 2018 Acura TLX. The contact stated while driving 35 MPH and at various speeds, several unknown warning lights illuminated on the instrument cluster. Additionally, the contact stated that while depressing the accelerator pedal, the vehicle was hesitated before responding as needed. The contact stated that the failure was a recurring failure. The contact had taken the vehicle to a local mechanic who was unable to diagnose the vehicle. The contact called a local dealer but had not taken the vehicle to be diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656366April 23, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Acura TLX. The contact stated the vehicle was recently taken to a local dealer and was repaired under a recall for the fuel pump. The contact stated that on a separate occasion, while stopped at a red light, the vehicle stalled. The contact was able to restart the vehicle. The vehicle was taken to the dealer, and it was determined that the second fuel pump had failed and needed to be replaced. The contact was informed that there would be a cost for the repairs since the failure was related to the second fuel pump and not the fuel pump that was recently replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655815April 21, 2025
FUEL/PROPULSION SYSTEM, ENGINE, UNKNOWN OR OTHER
I was driving on a main road stopped at an intersection and my car suddenly stopped it shifted my car to neutral I had to restart the car and drove home . I went online and started reading about that problem comes out to be it’s a fuel pump recall . I then look up my vin number and it says that there is no recall for it but I find it hard to believe because it’s having the same exact symptoms . Thank you have a blessed day
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655183April 17, 2025
TIRES:BEAD, TIRES:SIDEWALL, TIRES:TREAD/BELT
The contact owns a 2016 Acura TLX equipped with Cooper Tires, Tires Line: Evolution Tour, Tire Size: 225/50/R18, DOT Number: N/A. The contact stated that after driving 25 MPH over a small pothole, the front driver's side tire started bulging, causing the tire to vibrate while driving. The vehicle was taken to a tire mechanic, where the tire was replaced. The tire failure mileage was approximately 26,000. Additionally, the contact stated while driving 70-75 MPH, the contact noticed that there was increasing vibration on passenger's side of the vehicle. The contact pulled over to the side of the road and inspected the vehicle. The contact noticed that the passenger's side rear tire had failed, the bead had separated in the middle of the tread, and the tire had disintegrated and was deformed. The TPMS warning light was illuminated. The vehicle was towed to a tire mechanic, where the tire was replaced. The contact stated while driving at an undisclosed speed an hour later, the steering wheel was pulling significantly to the right, and there was vibration on the passenger's side of the vehicle. The contact stated that the failure increased significantly, and the vehicle became uncontrollable. The TPMS warning light illuminated. The contact was able to pull over to the side of the road, where the contact noticed that the inner side of the tire near the control arm was bulging, and there was a crack on the sidewall. The vehicle was taken to a tire mechanic, where the tire was replaced. The passenger's side tires failure mileage was approximately 26,100. The tires were replaced. The tires were replacement tires. The dealer was notified of the failure and advised the contact to bring the defective tires for inspection and warranty claim. The manufacturer was notified of the failure and advised the contact to ship the defective tires for inspection. The tires failure mileage was approximately 26,000. The vehicle failure mileage was approximately 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655242April 17, 2025
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR, LANE DEPARTURE: SENSING SYSTEM: RADAR
The contact owns a 2018 Acura TLX. The contact stated that while driving at an undisclosed speed, the Acura Watch warning light illuminated. The Adaptive Cruise Control, Lane Keep Assist System (LKAS), and Collision Mitigation warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the Acura Watch bumper sensor. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654456April 14, 2025
POWER TRAIN
Transfer case broken; no longer sending power to the rear wheels. Car loses traction when accelerating from a stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654261April 12, 2025
ENGINE, LANE DEPARTURE: ASSIST
Oil pump seal leaking, was leaking prior to rod bearing recall repair, Acura didn't recommend nor replace during recall, engine is smoking, also at night, lane keep assist repeatly steers towards passing vehicle headlights almost causing head-on collision, extremely scary, this is ridiculous and I'm stuck with vehicle being I'm upside down on loan, Absolutely a nightmare!!!! Contacted dealership that completed recall and was given run around so I called acura and they spoke with dealer, dealer waived diagnostic fee, but are charging for parts n services which I can't afford. And, I no longer trust them under my hood so unsure of what to do!!! This is my hard earned money at work!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652890April 4, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I have had several incidents where I have been unable to start the vehicle. The vehicle does not recognize the keyless remote even though it is present and has a good battery. We have been stranded several times because the car would not start. I have taken it to the dealer and submitted a complaint with Acura which they have done nothing to solve the problem since they cannot replicate it. I have pictures and videos but your system is not letting me upload the file type. These have also been provided to the dealer
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652239April 2, 2025
POWER TRAIN
AWD system is no longer working. Every time I accelerate the front wheels are slipping and there are no warning lights or system failure messages. I believe this is a transfer case issue as there are now videos on YouTube about TLX Type S's having this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652130April 1, 2025
POWER TRAIN
I was driving and was making a right turn at a stop light. I stopped, then took a right. As I took the right, I throttled a little from 5-10 mph and my transfer case blew up and made a loud bang and lost power to my rear wheels. Along with losing power to my rear wheels, the computer still did not recognize this mechanical failure. The dash has a feature that shows power to each wheel and when the cars rear power wasn’t working, this feature showed power still. Along with this failure, immediately after the loud bang, the car was jerking and there was sounds of clunking in the rear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651577March 30, 2025
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
acura tlx stop start system It will turn off on red light or stop! Engine fails to restart on its own! Jump start required!!!! Is NOT SAFE for millions of families!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651452March 29, 2025
FUEL/PROPULSION SYSTEM
Car experiences intermittent hesitation and jerking during acceleration. When car is driven in "economy" mode the jerking begins at 20 mph. When the car is driven in "normal" mode the When accelerating and merging onto highway car was almost rear-ended twice due to sluggish acceleration and jerking. Car also demonstrates engine surging while sitting idle. Spark plugs were changed, fuel treatment was done, and throttle body was inspected. No codes appear when car is scanned. Car has not displayed and illuminated check engine light or any other warning lights. Car was taken into local Acura dealership where problem was unable to be replicated and diagnosis was inconclusive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649596March 20, 2025
UNKNOWN OR OTHER, VISIBILITY/WIPER, ELECTRICAL SYSTEM
The backup camera on the rear simply went blurry one day, it’s now impossible to see out the camera. It worked one day then failed the next, This is a safety hazard now. I think these cameras should be required to always function. This is the camera on the trunk. It’s unsafe for me to see when back up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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