Acura TLX Complaints

946 consumer complaints on file.

#11669838June 27, 2025
ENGINE
The engine seized due to failed cylinder rod and/or Engine bearing. This model has had a recall for the exact same issue in the past. It has been repair from when the previous owner had the car. Now this exact same issue occurred on 06/09/2025, after a month of driving the vehicle. I was driving and in the middle of nowhere my engine stopped working and it was hard to steer, couldn't accelerate, car was in motion and had to safely pull off the road. I was stranded in the Las Vegas heat, in Henderson, in the middle of no where for 5 hours. The vehicle is getting repaired at a local repair shop with a replacement engine but I'm unsure if the newer engine has had the recall service done to it or not, so there is a potential possibility that this issue can occur again. I've had to spend 400 including deductible to repair the vehicle and is being repaired with the help of my warranty. I did not get any warnings on dash or anything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669763June 27, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
My husband and I have a 2022 Acura TLX (purchased new) that was issued a safety recall. We brought the car into the dealership in April to fix the problem. Two weeks later, the car completely malfunctioned- every warning light went off at the same time, and the car completely lost control. Steering, brakes, power/gas, everything went out. During this second visit, the dealership replaced the PCM. Last night, the exact same issue happened. My husband was thankfully near home, but if he was on a highway, he could've easily been killed. Again, everything in the car went out- steering, brakes, power- and he had zero control of the car. The car was towed a couple hours ago to the dealership (third time since initial visit in April), and the service manager said, "This has never happened before..." and had no answers. This is an extremely high risk situation, and we do not feel safe getting into this car when the dealership/manufacturer is clearly not able to fix their own safety recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668482June 22, 2025
STEERING
When I was driving as low speed, all the dashboard lights began blinking on the dashboard while I was driving. The steering wheel began to get stiff and I had a hard time turning it. I pulled into a parking lot, with much difficulty trying to steer into it and the steering wheel locked completely. I turned the car off and back on and all the lights went off and the dashboard looked normal. I then drove home without any other incident. I wish I had taken a picture of the dashboard to show the dealer. Hopefully it won't happen again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667183June 16, 2025
ENGINE
Connecting rod bearing seizure leading to engine failure on the TLX 2018 engine 3.5 liter V6 engine. Our 2015 TLX Acura we had to replace our engine because of the connecting rod bearing seizure and our extended warranty covered it around 2020. In 2023 the second the Acura motor which is TLX 2018 engine 3.5 liter V6 failed due to same problem, connecting rod bearing seizure. Acura will not do a recall on that motor. They say because its was manufacture in a different warehouse its not covered or a problem. I know there are other people struggling with the same issues on the 2018 engine. I know there are other investigations on this motor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667060June 16, 2025
POWER TRAIN
Transfer case failure. Spline is stripped after 40k. AWD is disabled. Requires new transfer case and transmission
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667007June 15, 2025
POWER TRAIN
The component that failed or malfunctioned was the transmission and transfer case on my 2022 Acura TLX type S at 45K miles. I was driving the car on the street and the car was shaking and stuttering violently and at certain points it would not move requiring a tow. The problem was confirmed by the dealership to be the transmission. And inspected by the manufacturer (Acura) there were no warning, lights, messages or other symptoms prior to failure. They started appearing around 45,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666444June 12, 2025
POWER TRAIN
Blown transfer case
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665968June 10, 2025
AIR BAGS
The contact owned a 2021 Acura TLX. The contact received a notification of NHTSA Campaign Number: 24V064000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that while accelerating from a stop, she was struck by another vehicle driving at 55 MPH on the front passenger side. The vehicle spun around due to the impact and came to a stop facing oncoming traffic. The contact lost consciousness. No air bags were deployed. The contact sought medical care for a brain trauma, whiplash, loss of hearing in the left ear, headaches, blurry vision, loss of hand motor skills in her left arm, and injuries to their neck and spine. A police report was filed. The vehicle was deemed a total loss by the insurance provider. The vehicle was towed to a local tow lot for further investigation. The local dealer was not notified of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11665477June 7, 2025
POWER TRAIN
While driving normal, I heard a pop sound coming from the bottom of the car which resulted in my AWD not working. On acceleration the car would spin the front wheels and the traction light would light up. Took to dealer and they confirmed the transfer case and transmission failed and had to be replaced. The splines between both components had stripped.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665162June 5, 2025
POWER TRAIN
-Transmission and transfer case failed, specifically the splines on the input shaft connecting the two, rendering the vehicle FWD instead of AWD. Parts are not available to inspect as they were returned to dealer. -While the vehicle could still function in front wheel drive, the lack of AWD could be a safety risk in poor weather or road conditions, especially given that the vehicle does not send an error code for this issue. -Problem was reproduced by the dealer, who replaced both parts after a 2-month wait for parts. -There is zero indication that these components failed, no error codes or anything. The car also displays how much power is going to each wheel on the gauge cluster, and displays just as it did when everything worked. The problem can only be noticed when using AWD, so many drivers may not know they have this issue. I experienced the traction control light blinking on hard acceleration due to front tire slip and understeer during turns, but beyond that there was no indication anything was wrong. -The dealer informed me this would be a $12,000 repair out of warranty, which I find unacceptable given that the car doesn't give any error codes. Many many people may not know their car is effected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665179June 5, 2025
POWER TRAIN
• Transfer Case failure, leading to transmission damage. • Vehicle gives no indication of Transfer Case failure, in turn, giving the Driver the impression that the vehicle is AWD. Potential risk to safety as the failure happened under normal driving conditions, vehicle suddenly jolts, with loss of power. • Problem addressed by Dealership Service Dept. but not able to recreate, as this is a drivetrain fault. • Vehicle and components inspected by Dealership Service Dept. only. • No indications or warning lights for TC failure. AWD system on dashboard indicates power is going to all four wheels when this is not the case.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664848June 4, 2025
POWER TRAIN
Transfer case
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664634June 3, 2025
ENGINE
While driving in humid, rainy conditions for over five hours, I experienced a sudden and dangerous loss of acceleration. Moisture appears to have built up, resulting in a misfire and a flashing MIL/Check Engine light. This occurred while I was overtaking another vehicle just before entering a restricted-width construction zone, making the situation extremely hazardous. The complete loss of acceleration lasted for about a minute. Afterward, I was only able to maintain minimal speed by flooring the accelerator. I continued in this limited-power mode until I could safely exit the highway. After shutting off the vehicle for 10 minutes, I restarted it, and it operated normally. After researching this issue, I found active recalls and service bulletins describing this exact behavior, including: NHTSA Recall Number: 25V-031 Acura Campaign Number: EL1 Service Bulletin Number: 25-010 Additionally, an earlier bulletin describes identical symptoms: Service Bulletin Number: 20-053 (Version 4, dated March 12, 2024) Despite these matches, my VIN does not show any active recalls or bulletins. When I brought the car into the dealership to address this issue under the bulletin, they informed me they could not perform any service since my VIN was not listed. Given the severity of what occurred, I am requesting urgent assistance in updating or reviewing the recall eligibility for my vehicle. I would like to prevent this issue from recurring, especially in dangerous conditions. Thank you for your attention, and I look forward to your prompt response.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664265June 2, 2025
POWER TRAIN
Transfer case documented as leaking on 3-22-2025/ 35,846 Miles while doing regular oil change in my driveway. Brought to the dealership and they confirmed the transfer case needed to be replaced. If the transfer case went during operation, it could have lead to a dangerous situation with loss of power and control to the rear wheels. Problem was confirmed after dealership performed visual inspection. Component was not inspected by police, insurance, or others. No warning lamps, just accumulating liquid on the under-body panels and seeping from the gasket. The transfer case was replaced on 11APR2025 with the same part number: 29000-5YK-060. I asked if this would happen again since there was no revision to the part number, the dealership was unable to reply.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664342June 2, 2025
UNKNOWN OR OTHER
Recall Still Listed as Unrepaired After Completion Dear NHTSA, I am reaching out regarding an outstanding recall listed for my vehicle, even though the repair has already been completed. I took my car to an authorized dealership to have the recall service performed, and the repair was completed. However, the recall still appears as *unrepaired* in the NHTSA system. Because of this, I am currently unable to obtain a Vehicle Safety Systems Check Certificate, which is required for \[registration/inspection/other—insert if applicable]. Could you please assist me in updating the recall status or advise me on how to resolve this issue? I can provide documentation from the dealership confirming the recall service was completed, if needed. the vin# for my car is: [XXX] Thank you for your assistance. Sincerely, Vtek Motorsports [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664344June 2, 2025
POWER TRAIN
At 36,823 miles and October 11,2024 I was taking off from a stop. About 10 seconds into my take off I heard a loud bang and hard jerk. Dash cam caught it happening. As soon as it happened I was still moving forward but just coasting. As soon as I accelerated a tiny bit it sounded like metal being beaten around inside something. No warning light or CEL came on. Nothing. After I parked it the sound disappeared and it seemed to drive fine but a little different. I noticed then that I would lose traction easily and my front wheels would spin out like a fwd Civic. I called the dealership immediately and told them what happened. They put a note in my file. They said they couldn’t do anything unless it happened again. I had to go to the dealership 3 separate times to try to get them to look at it. At the third trip and me being a little pissy that they took me seriously and found out that in fact my rear wheels wouldn’t spin and my driveshaft wasn’t spinning either. In December of 2024 my transfer case and transmission were replaced under warranty. The splines in the transmission were totally stripped.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664161June 1, 2025
SERVICE BRAKES, UNKNOWN OR OTHER
Emissions system problem/electric parking brake problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663635May 29, 2025
ENGINE, VEHICLE SPEED CONTROL, BACK OVER PREVENTION: WARNINGS
EVERYTHING PREVIOUSLY REPORTED ( ON OTHER INCIDENTS REPORTS) HAPPENED WHILE MY DAUGHTER WAS DRIVING ON THE HIGHWAY! YOU NEED TO CORRECT THIS!!! [XXX] NHTSA ID NUMBER: 11641522 Components: ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL NHTSA ID Number: 11641522 Incident Date [XXX] Consumer Location TEMPE, AZ Vehicle Identification Number [XXX] *** Summary of Complaint CRASHNo FIRENo INJURIES0 DEATHS0 I was driving on the freeway going at the speed of traffic about 65-70mph then suddenly I heard my car engine slowing down and multiple lights popped up on my dashboard. I looked at my speedometer and it indeed was decreasing in speed. I tried to accelerate little by little and it did not. My check brake system, check brake hold system, check power steering system, check VSA system, check hillstart assist system, check emission system lights popped up on my dashboard. My car felt like I was popping the clutch, jerking a lot. I was able to move over to the right shoulder and park. I turned the car off and I was able to turn it back on unfortunately but the lights were still popping up and my car kept jerking and not accelerating. This happened while driving on the highway this is extremely dangerous! There has been others with the same issue. 1 Affected Product Copy Link to Information July 12, 2024 NHTSA ID NUMBER: 11601499 Components: POWER TRAIN, VEHICLE SPEED CONTROL NHTSA ID Number: 11601499 Incident Date [XXX] Consumer Location HUNTINGTON BEACH, CA Vehicle Identification Number [XXX] Summary of Complaint CRASHNo FIRENo INJURIES0 DEATHS0 While driving on the freeway/highway my vehicle went into limp mode and shifted into neutral. My vehicle would not allow me to shift gears and the car would not let me accelerate anymore. I had to think quickly and move out from upcoming traffic. With little speed I had on my vehicle I could only shut down the car and wait for a tow truck. T INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662895May 24, 2025
POWER TRAIN
Transfer case failed, awd system inoperable. Only front wheel drive when it is suppose to be awd. Vehicle is at the acura dealership getting repaired
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662805May 23, 2025
POWER TRAIN
2021 Acura TLX Type S. Car has 53k miles on it. No modifications, bone stock. When accelerating from a stop at ~50% throttle, there was a sudden loud pop from the front of the car, followed by immediate loss of power to the back wheels (AWD car) . The vehicle was about to shift from first to second gear, so thankfully I was still only going about 10-15 mph at the time. Had i been traveling faster, turning, or if the roads were wet/slick, it could have caused an accident due to my loss of control of the car. There were no warning lights or indication prior to this occurring, and no warning lights or indication after the incident occurred either. In fact, the torque distribution screen on the console showed power to the back wheels, despite that not being true. All recommended maintenance and oil changes were performed on the car at appropriate times. The problem ended up being a completely stripped transfer case housing / damaged splined shaft on the transmission (picture of transfer case attached). This was finally diagnosed after 2-3 weeks once the dealer lifted the vehicle and checked for power in all 4 wheels (of which only the front two tires would spin). Dealer replaced the parts under warranty after it was shown that the back wheels had no power. However, I believe the same part number was used in the replacement, indicating a potential likelihood of another failure in the future if this part is defective. I'm not sure if this has been reported by others, but I was only able to identify the problem by finding a post on an owners forum that showed identical problems to mine. Conversations in other owners groups suggests this is a wide spread problem with the early renditions of the new Acura TLX Type S line (~2021-2023). A poll in a TLX Type S Owner facebook group I am in, indicated that 16% of folks have had similar failures (out of 170 members polled).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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