Acura TLX Complaints

946 consumer complaints on file.

#11683167August 26, 2025
ENGINE
This car suffers from the engine and rod bearing recall. I took the car to Park Avenue Acura to complete the recall work. The car had significant damage from the rod bearing issue and the dealership had the car for a month. They replaced the rod bearing, crank shaft, regular fuel pump among other things. Once I received the car, the car failed and became inoperable. This time the high pressure fuel pump became defective. While Acura representative informed me that there is (i) active recall on the high pressure fuel pump (but not on my vin) and (ii) direct impact of replacing regular fuel pump on leading to high pressure fuel pump failure, as my vin is not currently acknowledged, my repairs would not be covered. I would like to request that the scope of the VIN numbers be re-evaluated and secondly the impact of fuel pumps replacement leading to other fuel pump be evaluated such that the recall work can cover both issues related to the rod bearing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683311August 26, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
All of Sudden i got Electronic Parking Brake/Emissions System Problem today 08/26/2025 and hence reporting this and quick internet research shows so many people having same issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682597August 23, 2025
UNKNOWN OR OTHER
As I was driving my 2015 Acura TLX the status indicator on the dashboard started flashing all sort of messages, VSA, transmission, park, so on and so forth. Atleast 5-10 different messages displayed and all sorts of warning lights showed up. The vehicle then shifted to Neutral (N) and flashed N repeatedly. I was able to pull off the road safely but I was unable to put the car in Park, Drive, Reverse. I was only able to use the parking brake and shut the car off. I tried turning the vehicle on twice and both times it was in Neutral. After letting the car sit for 30 minutes I tried starting it again and at that point the vehicle was in park and only displayed approximately 3 messages; I was able to drive the vehicle again. I’ve owned this vehicle for 10 years and it’s gone into Neutral once before. I’ve also had the vehicle display multiple messages while driving. The vehicle was drivable with the few messages and after a few days the messages went away and functioned normally.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681642August 19, 2025
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, ENGINE
High pressure fuel pump failure. Car not functional and every warning light started to light up. The car just was serviced for rod bearing (entire crank shaft needed replacement) and regular fuel pump recall replacement which took the dealership almost a month to complete. I spoke to Acura representative who indicated that when either of the fuel pump or high pressure fuel pump is replaced, the other pump could fail. I'm not sure why both of the fuel pumps (standard and high) are not both replaced as part of the recall if there is substantial damage as was my case. Also, please note that there is an active high pressure fuel pump recall on my car, just not my vin.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681206August 17, 2025
POWER TRAIN
While performing a right turn, under normal acceleration a loud "pop/clunk" occurred. I immediately pulled into a parking lot as the vehicle was still able to drive. The vehicle runs as normal, no leaks of any kind present. Nothing visibly broken. Afterwards, I was able to determine with the vehicle suspended off of the ground, I am getting power only to the front wheels. Utilizing google, it's easy to see that this has become a MASSIVE issue on this particular model TLX Type S. The vehicle will be taken to Acura on Monday Aug 18th 2025 for diagnostics, but it's quite obvious that the splines on the transfercase at the transmission mounting location have sheared completely, thus making the vehicle front wheel drive powered only. Given my current situation, my hope is that Acura will honor the power train warranty as it is my understanding that both the transmission and the transfercase are required to be replaced in this instance. Acura also needs to issue an updated transmission/ transfercase combination and a recall because this is happening way to often and it's quite an expensive repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679424August 8, 2025
ELECTRICAL SYSTEM, STEERING, VISIBILITY/WIPER
The wipers come on by themselves and do not turn off. The engine may or may not start with the key fob nearby. All the dash warning lights come on with warnings about the brake system, the transmission, the steering, the adaptive cruise control all reporting a problem. The vehicle goes to limp mode and throttle response is severely reduced. There is some sort of water leak which is shorting out or causing the BCM or body control module to act erratically due to water from rain getting into the area because of improper weather sealant placed during manufacturing. There is a service bulletin that was put out in roughly April of 2024 that describes this issue affecting the 2021 TLX models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678660August 6, 2025
ENGINE
My 17 year old son drove across town about 6-7 miles from home, on a back road. Out of nowhere, his 2015 TLX started to make a sound like knocking or thumping. Just moments afterwards, most if not all of the engine warning lamps illuminated at once.. He pulled off as best he could there was a loss of power and massive amounts of steam pouring out from the under hood. At sunrise I went to the car to wait for AAA I was astonished at the mess on the pavement under and around the car, and even more surprised to hear from my mechanic told that the engine had seized. I remember my mechanic using the word "warped" to describe it to me. I had him replace the engine, as I was I unaware of the recall at that time. It was not inspected by anyone besides my mechanic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678154August 4, 2025
ENGINE AND ENGINE COOLING, POWER TRAIN, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact's client owns a 2015 Acura TLX. The contact stated while the client was driving 65 MPH, the vehicle shut down in the middle of traffic. There were no warning lights illuminated. The contact stated that the transmission failed to shift into drive or reverse. Additionally, there was an unknown failure with the brakes and transmission. The contact stated that the failure was related to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The vehicle was towed to the local dealer, where it was diagnosed and determined that the instrument cluster had failed and needed to be replaced. Additionally, the catalytic converter needed to be replaced. The contact stated that the driver suffered a stroke after the failure, and medical attention was provided. The manufacturer was contacted and opened a case. The failure mileage was approximately 67,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11678055August 3, 2025
ELECTRICAL SYSTEM
We have three Acura vehicles at home and this is the newest one - 2025 TLX A-Spec. The vehicle is only a few months old and already suffered two INFORTAINMENT Screen failures. This is the primary screen on the dash that shows navigation and other information. The screen goes dark completely due to either an electronics/hardware issue or a software issue. This could be a safety issue if the driver is driving using the map app at a busy intersection, and the screen stops working. Once it is out of order, the only way to fix it is taking it back to dealer and do a battery level re-set. Not acceptable! Please investigate and start a recall if needed. Thanks so much for your time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676705July 28, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2018 Acura TLX. The contact stated the vehicle was included in NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling), for a possible failure with the connecting rod, and the vehicle was repaired. Approximately 2-3 years after the recall repair, while driving 65 MPH, the vehicle started losing motive power while accelerating. The contact coasted to the side of the road and became aware of oil leaking from the vehicle. There were several unknown warning lights illuminated. The vehicle was towed to the dealer, who diagnosed the vehicle with 4 blown pistons, causing the engine to fail. The contact stated that the previous recall stated that the engine would be replaced as needed. The dealer informed the contact that the engine was no longer covered because the vehicle exceeded the mileage and time limitations. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The failure mileage was approximately 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676034July 24, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
While driving, my vehicle has randomly shut off mid-drive on multiple occasions without warning. This has happened both at low speeds and on city roads, creating a serious safety risk as the engine cuts out without any dashboard lights, alerts, or codes. I lose power steering and acceleration, which could easily cause an accident if it happens at higher speeds or in traffic. The issue is intermittent and unpredictable, making it difficult to reproduce. I have taken the vehicle to the dealership multiple times, but they have been unable to replicate the issue or find a cause through diagnostics. Honda has advised me to tow the vehicle the next time it happens, which is unreasonable given the uncertainty and safety risk of being stranded. At the time of each incident, there were no warning lights, error messages, or unusual noises. The vehicle has restarted after turning it off and on again, but the underlying cause remains unknown. I have opened a case with American Honda, but no resolution has been offered beyond repeating the same inspections that have already failed to diagnose the issue. To date, neither the manufacturer nor the dealership has confirmed the issue or replaced any parts. I am deeply concerned about the potential for this to happen in a more dangerous situation. I am reporting this to NHTSA in hopes that this issue is investigated and resolved before it leads to an accident or injury. Cause of issue: UNKNOWN. Vehicle available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675743July 23, 2025
SERVICE BRAKES
ALL FOUR BRAKE ROTORS ARE BENT ON 30K MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674122July 16, 2025
STEERING, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS
I am getting a U129D-00 code, my vehicle isn't passing 50mph. Says lane keep assist problem, vehicle stability problem, precision steering problem, i am experiencing all the characteristics of specific service bulletin 15-050. What are my options
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673315July 14, 2025
FIRERELATED
The contact owned a 2018 Acura TLX. The contact stated that the vehicle caught on fire while parked in the driveway. The origin of the fire was unknown. The vehicle was unoccupied during the fire. The location of the fire was between and underneath the shifter and the cup holder. The fire was extinguished by itself. A fire department report was not filed. A police department report was not filed. The vehicle was destroyed. The approximate failure mileage was 150,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11671984July 8, 2025
SERVICE BRAKES
I had an awful noise that accompanied a sticky/ inconsistent brake pedal feel and braking concerns. Upon contacting multiple dealerships and honda corporate is was told everything is working as designed. I filed a claim with NCDS and was awarded a repair. When contacting the dealership and manufacturer they did another inspection and said it's working as designed and there was nothing to repair. Now in the news they are recalling approximately 250,000 Hondas/Acura vehicles for a safety issue with the brake pedal. There is no information on what the recall is supposed to entail. My vin is still not associated with the recall. This is a safety issue that the manufacturer has been ignoring for a long time now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671455July 6, 2025
POWER TRAIN
Car shuts down randomly when accelerating from a stop or red light . All the mechanical lights come up on the dash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671364July 5, 2025
ENGINE
The dealership (Rollit Motors at 60 N Gilbert Rd, Mesa, AZ 85203) appears to have listed the same vehicle—a 2019 Acura TLX with VIN [XXX] two different listings with significantly different mileage and pricing. •One listing shows 58,703 miles priced at $24,990. •Another shows 85,233 miles priced at $21,995. •Both listings use the same exact VIN and show identical exterior/interior colors, trim (3.5L Technology Pkg w/A-Spec), and photos of the same car. When I contacted the dealership, they verbally confirmed “this is the only one we have left” but did not clarify the mileage discrepancy. I have screenshots of both listings and the dealership’s communication. I believe this may be an attempt to roll back mileage or misrepresent vehicle condition to inflate the value, which is potentially odometer fraud. Please investigate this VIN and dealership’s advertising practices. I can provide additional evidence if necessary. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670695July 2, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2016 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670881July 2, 2025
UNKNOWN OR OTHER
Nothing collision accrued with this car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670177June 30, 2025
SUSPENSION
The contact owns a 2015 Acura TLX. The contact stated while driving 70 MPH, the vehicle vibrated abnormally. The contact became aware that the front axle had detached from the vehicle. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 94,906.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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