Ram 3500 Service Bulletins

1,224 manufacturer communications on file.

• February 9, 2023•Document ID: 10234481

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

  Mfr Comm. #:

  1801823

  Date Added:

  April 17, 2023

  Manufacturer:

  RAM

  Summary

  Flash: Powertrain Control Module (PCM) Updates Customer or technician may experience the following: ? **Power Take Off (PTO) disable to high engine oil temperature (DD and DP Cab Chassis only)**. ? Customer may complain of slow PTO idle ramp up. ? Message will appear ?Hot Oil? and exit high idle or PTO mode, when in high idle or PTO mode and running between 10-30 minutes (no load). ? High frequency exhaust noise at idle after cold start. This bulletin involves reprogramming the PCM with the latest available software.

  Associated Products (4)

  2022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10234481-0001.pdf↗
• February 7, 2023•Document ID: 10248003

  Service Bulletin/Repair Instructions
  POWER TRAIN; ELECTRICAL SYSTEM; AIR BAGS; BACK OVER PREVENTION

  Mfr Comm. #:

  1801723

  Date Added:

  January 2, 2024

  Manufacturer:

  RAM

  Summary

  Flash: Powertrain Control Module (PCM) Updates Customer or technician may experience the following: ? High frequency exhaust noise at idle after cold start. ? Power Take Off (PTO) disable to high engine oil temperature. ? Multiple Displacement System (MDS) transition causing a transmission clunk noise under light throttle when coasting in fourth gear. This bulletin involves reprogramming the PCM with the latest available software.

  Associated Products (4)

  2021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10248003-0001.pdf↗
• February 7, 2023•Document ID: 10234476

  Service Bulletin/Repair Instructions
  AIR BAGS; BACK OVER PREVENTION; POWER TRAIN; ELECTRICAL SYSTEM

  Mfr Comm. #:

  1801723

  Date Added:

  April 17, 2023

  Manufacturer:

  RAM

  Summary

  Flash: Powertrain Control Module (PCM) Updates Customer or technician may experience the following: ? High frequency exhaust noise at idle after cold start. ? Power Take Off (PTO) disable to high engine oil temperature. ? Multiple Displacement System (MDS) transition causing a transmission clunk noise under light throttle when coasting in fourth gear. This bulletin involves reprogramming the PCM with the latest available software.

  Associated Products (4)

  2021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10234476-0001.pdf↗
• February 2, 2023•Document ID: 10247938

  Service Bulletin/Repair Instructions
  WHEELS; BACK OVER PREVENTION

  Mfr Comm. #:

  S2303000002

  Date Added:

  January 2, 2024

  Manufacturer:

  RAM

  Summary

  Ratchet Type Click Noise Heard In Four Wheel Drive (4WD) While Turning.

  Associated Products (4)

  2023 Ram 25002023 Ram 35002022 Ram 25002022 Ram 3500
  Associated Documents

  • DownloadMC-10247938-0001.pdf↗
• February 1, 2023•Document ID: 10247981

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION; VEHICLE SPEED CONTROL; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; VISIBILITY; ELECTRICAL SYSTEM; PARKING BRAKE; AIR BAGS

  Mfr Comm. #:

  0804023

  Date Added:

  January 2, 2024

  Manufacturer:

  RAM

  Summary

  Radio Over The Air R141.01.12, 139.01.53, 136.10.04 to R145.00.15 Software Version Updates Customers may experience one or more of the following: ? **Intermittent Blue Screen (rear view camera still operable).** ? Radio wireless connectivity Inoperative. ? Screen Lockup, Slow Response (rear view camera still operable). ? Caller cannot hear the driver and/or driver cannot hear the caller. ? Cannot switch stations after a call, lockup due to the phone remaining on the call. ? Radio displays ?Code Error? or Lockup In Accessory Mode?. ? Display shows a black screen on start up (rear view camera still operable). ? SXMT presets are lost for all profiles. ? SXMT has no volume and stuck on channel. ? Radio does not allow BUS to go to sleep. ? AndroidT auto not connecting on vehicle start up. ? When radio is in light theme mode and in audio Balance/Fade menu, it is hard to see the position icon. Black on black coloring. ? Black out on SXMT after switching Profiles. ? During connecting phone radio does not handle audio source correctly when making a phone call. ? Climate buttons out of place and move to settle in correct location. ? In the shortcuts menu pulled down from the status bar, the right side arrow is highlighted as if it can be selected. ? Presets with 9Hold to Save99 numbered above 9 have text cutoff. ? Profile edit not allowed while in movement for 9Memory Seat9. ? While switching between Driver Profiles, Phone Notification Volume pops up. ? Inconsistently SiriT assistance. ? Compass does not work. ? Wireless device echo. ? Satellite antenna error message. ? Display flickers before SXMT background displayed. ? Radio 9home9 screen background is theme 1 background when Theme 2, theme 3 or theme 4 is selected. ? Mirror dimmer button when added in shortcut widget does not work while driving. ? Missing one shortcut in the custom shortcuts widget. ? Cluster does not display incoming phone call popup when in o

  Associated Products (5)

  2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10247981-0001.pdf↗
• February 1, 2023•Document ID: 10247969

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  88937

  Date Added:

  January 2, 2024

  Manufacturer:

  RAM

  Summary

  Warranty Bulletin D-22-07 Part Order Restriction Program ? Engine Control Module (ECM) ? Select 2022 and 2023 Ram 2500 Pickup (DJ), 2022 and 2023 Ram 3500 Pickup (D2), 2022 and 2023 Ram 3500 Cab Chassis (DD) and 2022 and 2023 4500/5500 Ram Cab Chassis (DP) (Rev. B)

  Associated Products (6)

  2023 Ram 25002023 Ram 35002023 Ram 45002022 Ram 25002022 Ram 35002022 Ram 4500
  Associated Documents

  • DownloadMC-10247969-0001.pdf↗
• February 1, 2023•Document ID: 10234454

  Service Bulletin/Repair Instructions
  VISIBILITY; AIR BAGS; VEHICLE SPEED CONTROL; ELECTRICAL SYSTEM; BACK OVER PREVENTION; PARKING BRAKE

  Mfr Comm. #:

  0804023

  Date Added:

  April 17, 2023

  Manufacturer:

  RAM

  Summary

  Radio Over The Air R141.01.12, 139.01.53, 136.10.04 to R145.00.15 Software Version Updates Customers may experience one or more of the following: ? **Intermittent Blue Screen (rear view camera still operable).** ? Radio wireless connectivity Inoperative. ? Screen Lockup, Slow Response (rear view camera still operable). ? Caller cannot hear the driver and/or driver cannot hear the caller. ? Cannot switch stations after a call, lockup due to the phone remaining on the call. ? Radio displays ?Code Error? or Lockup In Accessory Mode?. ? Display shows a black screen on start up (rear view camera still operable). ? SXMT presets are lost for all profiles. ? SXMT has no volume and stuck on channel. ? Radio does not allow BUS to go to sleep. ? AndroidT auto not connecting on vehicle start up. ? When radio is in light theme mode and in audio Balance/Fade menu, it is hard to see the position icon. Black on black coloring. ? Black out on SXMT after switching Profiles. ? During connecting phone radio does not handle audio source correctly when making a phone call. ? Climate buttons out of place and move to settle in correct location. ? In the shortcuts menu pulled down from the status bar, the right side arrow is highlighted as if it can be selected. ? Presets with 9Hold to Save99 numbered above 9 have text cutoff. ? Profile edit not allowed while in movement for 9Memory Seat9. ? While switching between Driver Profiles, Phone Notification Volume pops up. ? Inconsistently SiriT assistance. ? Compass does not work. ? Wireless device echo. ? Satellite antenna error message. ? Display flickers before SXMT background displayed. ? Radio 9home9 screen background is theme 1 background when Theme 2, theme 3 or theme 4 is selected. ? Mirror dimmer button when added in shortcut widget does not work while driving. ? Missing one shortcut in the custom shortcuts widget. ? Cluster does not display incoming phone call popup when in o

  Associated Products (5)

  2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10234454-0001.pdf↗
• February 1, 2023•Document ID: 10234442

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  88937

  Date Added:

  April 17, 2023

  Manufacturer:

  RAM

  Summary

  Warranty Bulletin D-22-07 Part Order Restriction Program ? Engine Control Module (ECM) ? Select 2022 and 2023 Ram 2500 Pickup (DJ), 2022 and 2023 Ram 3500 Pickup (D2), 2022 and 2023 Ram 3500 Cab Chassis (DD) and 2022 and 2023 4500/5500 Ram Cab Chassis (DP) (Rev. B)

  Associated Products (8)

  2023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10234442-0001.pdf↗
• January 26, 2023•Document ID: 10231807

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION:SOFTWARE

  Mfr Comm. #:

  08-028-23

  Date Added:

  February 13, 2023

  Manufacturer:

  RAM

  Summary

  Radio Over The Air Updating to S26.17 Software Version Battery drain on vehicle after connecting wiTECH to vehicle. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S26.15 to S26.17. NOTE: National launch for this FOTA update is expected to begin February 09, 2023.

  Associated Products (10)

  2023 Chrysler Pacifica2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002022 Chrysler Pacifica2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 4500
  Associated Documents

  • DownloadMC-10231807-0001.pdf↗
• January 26, 2023•Document ID: 10231806

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  08-026-23

  Date Added:

  February 13, 2023

  Manufacturer:

  CHRYSLER

  Summary

  RCA Amplifier Drone Noise Audible drone after initial startup or during idle. This bulletin involves replacing the amplifier.

  Associated Products (7)

  2022 Chrysler Pacifica2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002021 Dodge Durango2021 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10231806-0001.pdf↗
• January 25, 2023•Document ID: 10231741

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION

  Mfr Comm. #:

  S238A000003

  Date Added:

  February 13, 2023

  Manufacturer:

  RAM

  Summary

  Backup Camera Blue Screen After Flat Bed Install

  Associated Products (6)

  2023 Ram 25002023 Ram 35002022 Ram 25002022 Ram 35002021 Ram 25002021 Ram 3500
  Associated Documents

  • DownloadMC-10231741-0001.pdf↗
• January 24, 2023•Document ID: 10231792

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION:SOFTWARE

  Mfr Comm. #:

  08-022-23

  Date Added:

  February 13, 2023

  Manufacturer:

  DODGE

  Summary

  Radio Over The Air Updating to 40.12 Software Version Mobile Wi-Fi inoperative upon start up. Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 39.5 to 40.12.

  Associated Products (21)

  2022 Chrysler 3002022 Dodge Challenger2022 Dodge Charger2022 Jeep Cherokee2022 Jeep Gladiator2022 Jeep Renegade2022 Jeep Wrangler2022 Ram 15002021 Chrysler 3002021 Dodge Challenger2021 Dodge Charger2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Renegade2021 Jeep Wrangler2021 Ram 15002021 Ram 25002021 Ram 3500+ 1 more
  Associated Documents

  • DownloadMC-10231792-0001.pdf↗
• January 24, 2023•Document ID: 10231739

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  S2318000001

  Date Added:

  February 13, 2023

  Manufacturer:

  RAM

  Summary

  Diagnostic Trouble Code (DTC) P1400 ? Aftermarket Calibration Detected/Warranty Coverage Confirmation Required, Setting Falsely.

  Associated Products (9)

  2023 Ram 25002023 Ram 35002023 Ram 45002022 Ram 25002022 Ram 35002022 Ram 45002021 Ram 25002021 Ram 35002021 Ram 4500
  Associated Documents

  • DownloadMC-10231739-0001.pdf↗
• January 23, 2023•Document ID: 10231735

  Service Bulletin/Repair Instructions
  VISIBILITY; VEHICLE SPEED CONTROL; BACK OVER PREVENTION; PARKING BRAKE; POWER TRAIN

  Mfr Comm. #:

  S1623000028 Rev.

  Date Added:

  February 13, 2023

  Manufacturer:

  CHRYSLER

  Summary

  Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

  Associated Products (15)

  2023 Chrysler Pacifica2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002022 Chrysler Pacifica2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002021 Chrysler Pacifica2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 4500
  Associated Documents

  • DownloadMC-10231735-0001.pdf↗
• January 20, 2023•Document ID: 10231785

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  08-014-23

  Date Added:

  February 13, 2023

  Manufacturer:

  RAM

  Summary

  Radio Over The Air Updating to 39.92 Software Version Text displayed on radio ?Installing pop up message? for entire key cycle. Improper NAV search results. Lost SXM presets after remote start through Uconnect app. Rear shelf speaker crackles/popping noise. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 37.4, 39.1, 39.5, 39.6, 39.62, 39.7 or 39.74 to 39.92.

  Associated Products (3)

  2021 Ram 15002021 Ram 25002021 Ram 3500
  Associated Documents

  • DownloadMC-10231785-0001.pdf↗
• January 20, 2023•Document ID: 10231731

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION; PARKING BRAKE

  Mfr Comm. #:

  S2308000005

  Date Added:

  February 13, 2023

  Manufacturer:

  RAM

  Summary

  Rear View Camera Loose Shipped Harness Connector Ends Do Not Mate, Connector Ends Are Different

  Associated Products (2)

  2022 Ram 35002022 Ram 4500
  Associated Documents

  • DownloadMC-10231731-0001.pdf↗
• January 13, 2023•Document ID: 10231722

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  S238A000001

  Date Added:

  February 13, 2023

  Manufacturer:

  RAM

  Summary

  Dead Battery Appears To Be Caused By Radio, Excessive Current Draw

  Associated Products (12)

  2023 Chrysler Pacifica2023 Jeep Grand Cherokee2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002022 Chrysler Pacifica2022 Jeep Compass2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 4500
  Associated Documents

  • DownloadMC-10231722-0001.pdf↗
• January 13, 2023•Document ID: 10231687

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  9100122

  Date Added:

  February 13, 2023

  Manufacturer:

  RAM

  Summary

  TRANSMISSION KIT For concerns of the transmission not shifting into/out of 1st through 4th gears or DTC P0731 refer to TSB 21-002-23 and do not order a complete transmission.

  Associated Products (4)

  2023 Ram 35002023 Ram 45002022 Ram 35002022 Ram 4500
  Associated Documents

  • DownloadMC-10231687-0001.pdf↗
• January 12, 2023•Document ID: 10231776

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE; FUEL SYSTEM, DIESEL; ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); ELECTRICAL SYSTEM; EXTERIOR LIGHTING

  Mfr Comm. #:

  18-005-23

  Date Added:

  February 13, 2023

  Manufacturer:

  RAM

  Summary

  Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: **P0299 - Turbocharger Underboost.** P026B-00 - Injection Timing Performance. P061B-00 - Internal Control Module Torque Calculation Performance. P1451-00 - Diesel Particulate Filter System Performance. P0755-00 - Shift Solenoid ?B? (DG7 Trans Sales Code). P0765-00 - Shift Solenoid ?D?(DG7 Only). P0401-00 - EGR System Performance Customers may also experience the following: **Service Exhaust System message in the Electronic Vehicle Information Center (EVIC) with no MIL.** Improvements to cold temperature engine rpm fluctuation. Reduce audible engine flare during upshifts (DG7 Only). Improvements to help prevent OD clutch premature wear (DG7 Only). 1-2-1 gear hunting on grades while operating under high loads in areas of low traction (e.g. rain, snow, ice or dirt) (DG7 Only). wiTECH Fuel System Run-Up Test routine Improvement. Idle stability Improvement. wiTECH PCM data improvements. wiTECH cylinder cut-out routine, improvement. This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software.

  Associated Products (2)

  2022 Ram 25002022 Ram 3500
  Associated Documents

  • DownloadMC-10231776-0001.pdf↗
• January 12, 2023•Document ID: 10231748

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  88509

  Date Added:

  February 13, 2023

  Manufacturer:

  JEEP

  Summary

  Warranty Bulletin D-20-13 Subject: STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2021 - 2023 Jeep Grand Cherokee (WL), 2022 - 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT) and 2023 Ram Heavy Duty Pickup (DD/DF/DJ/ DP/D2) (Rev. E)

  Associated Products (7)

  2023 Jeep Grand Cherokee2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002022 Jeep Grand Wagoneer2021 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10231748-0001.pdf↗