Ram 3500 Service Bulletins

1,224 manufacturer communications on file.

• May 26, 2023•Document ID: 10239978

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; UNKNOWN OR OTHER; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  0812923

  Date Added:

  July 31, 2023

  Manufacturer:

  RAM

  Summary

  Radio Over The Air Updating from PR39.92 to PR40.12 Software Version ? Radio Wi-Fi Hotspot connection not working. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from PR39.92 to PR40.12. NOTE: National launch for this FOTA update is expected to begin June 23, 2023.

  Associated Products (5)

  2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10239978-0001.pdf↗
• May 24, 2023•Document ID: 10240002

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  BulletinA

  Date Added:

  July 31, 2023

  Manufacturer:

  DODGE

  Summary

  Customer Satisfaction Notification ZD7 - Radio Software Update

  Associated Products (16)

  2021 Chrysler 3002021 Chrysler Pacifica2021 Chrysler Voyager2021 Dodge Challenger2021 Dodge Charger2021 Dodge Durango2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Wrangler2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10240002-0001.pdf↗
• May 24, 2023•Document ID: 10239972

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  0807923

  Date Added:

  July 31, 2023

  Manufacturer:

  RAM

  Summary

  Radio Over The Air Uconnect R1L Radio Software Update to R160 ? None available at this time. This bulletin supersedes Technical Service Bulletin (TSB) 08-079-23, date of issue April 4, 2023, which should be removed from your files. This is a complete revision and no asterisks have been used to highlight revisions.

  Associated Products (5)

  2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10239972-0001.pdf↗
• May 24, 2023•Document ID: 10239971

  Service Bulletin/Repair Instructions
  POWER TRAIN; ELECTRICAL SYSTEM

  Mfr Comm. #:

  1802423

  Date Added:

  July 31, 2023

  Manufacturer:

  RAM

  Summary

  Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTC)s have been set: ? **P0299 - Turbocharger Underboost.** ? P061B - Internal Control Module Torque Calculation Performance. ? P0755 - Shift Solenoid B (DG7 Only). ? P0765 - Shift Solenoid D (DG7 Only). ? P0401 - EGR System Performance. ? P0755 - 2C Solenoid Circuit. ? P0765 - UD Solenoid Circuit. ? P244A - Diesel Particulate Filter Differential Pressure Too Low. ? P20EE - SCR NOx Catalyst Efficiency Below Threshold - Bank 1. ? P242F - Diesel Particulate Filter Restriction - Ash Accumulation. ? P1451 - Diesel Particulate Filter System Performance. ? P2463 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1. ? P0607-00 - ECU Internal Performance. ? P0299-00 - Turbocharger Underboost. ? P1451-00 - Diesel Particulate Filter System Performance (Sales Code ETL Only).

  Associated Products (2)

  2021 Ram 25002021 Ram 3500
  Associated Documents

  • DownloadMC-10239971-0001.pdf↗
• May 18, 2023•Document ID: 10240004

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT

  Mfr Comm. #:

  S238A000024

  Date Added:

  July 31, 2023

  Manufacturer:

  RAM

  Summary

  SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update

  Associated Products (34)

  2023 Chrysler 3002023 Chrysler Voyager2023 Dodge Challenger2023 Dodge Charger2023 Jeep Cherokee2023 Jeep Gladiator2023 Jeep Renegade2023 Jeep Wrangler2023 Ram 15002022 Chrysler 3002022 Chrysler Voyager2022 Dodge Challenger2022 Dodge Charger2022 Jeep Cherokee2022 Jeep Gladiator2022 Jeep Grand Cherokee2022 Jeep Renegade2022 Jeep Wrangler2022 Ram 15002021 Chrysler 300+ 14 more
  Associated Documents

  • DownloadMC-10240004-0001.pdf↗
• May 18, 2023•Document ID: 10240000

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  9100153A

  Date Added:

  July 31, 2023

  Manufacturer:

  JEEP

  Summary

  B2768-49 Right Impact Pressure Sensor-Internal Failure, prior to replacement of any components please contact FCA Redacted Content for further assistance. If no response in 15 minutes, proceed with repair.

  Associated Products (20)

  2023 Alfa Romeo Stelvio2023 Chrysler 3002023 Chrysler Pacifica2023 Chrysler Voyager2023 Dodge Challenger2023 Dodge Charger2023 Dodge Hornet2023 Jeep Cherokee2023 Jeep Compass2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Renegade2023 Jeep Wagoneer2023 Jeep Wrangler2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 5500
  Associated Documents

  • DownloadMC-10240000-0001.pdf↗
• May 18, 2023•Document ID: 10239957

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  0700723

  Date Added:

  July 31, 2023

  Manufacturer:

  JEEP

  Summary

  Water Quality When Mixed With Engine Coolant

  Associated Products (79)

  2024 Alfa Romeo Stelvio2024 Alfa Romeo Tonale2024 Dodge Hornet2024 Jeep Grand Cherokee2024 Jeep Grand Wagoneer2024 Jeep Wagoneer2024 Jeep Wrangler2024 Ram 15002024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 55002023 Alfa Romeo Stelvio2023 Chrysler 3002023 Chrysler Pacifica2023 Chrysler Voyager2023 Dodge Challenger2023 Dodge Charger2023 Dodge Durango2023 Dodge Hornet+ 59 more
  Associated Documents

  • DownloadMC-10239957-0001.pdf↗
• May 12, 2023•Document ID: 10240030

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  S2323000021

  Date Added:

  July 31, 2023

  Manufacturer:

  RAM

  Summary

  Clunk Noise From Front End Driving Between 15 And 35 MPH And When Decelerating. C0604- Active Air Dam Control Performance

  Associated Products (35)

  2023 Chrysler Pacifica2023 Chrysler Voyager2023 Jeep Compass2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Renegade2023 Jeep Wagoneer2023 Jeep Wrangler2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Chrysler Pacifica2022 Chrysler Voyager2022 Dodge Durango2022 Jeep Compass2022 Jeep Gladiator2022 Jeep Grand Cherokee+ 15 more
  Associated Documents

  • DownloadMC-10240030-0001.pdf↗
• May 6, 2023•Document ID: 10239929

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER

  Mfr Comm. #:

  0810523

  Date Added:

  July 31, 2023

  Manufacturer:

  RAM

  Summary

  Radio S26.17 USB Software Update The customer may describe one or more of the following: ? Blank screen (Rear view camera is not affected and will still function normally). ? Battery drain. ? Radio resets (Rear view camera will still function normally). ? Wireless connectivity device disconnect. ? CarPlayT icon does not appear in device manager. ? Climate icon missing. ? Audio disruptions. ? SXMT inoperative. ? Audio muted. ? Passenger screen blank. ? Passenger screen apps missing. ? Missing profiles icon. ? Instrument Panel Cluster (IPC) displays incorrect audio source. ? Radio is slow to respond. ? Trailer tire pressure configurations deleted. ? Steering wheel controls skipping SXMT channels. ? Recent calls not displayed. ? Phone audio playing with ignition off. ? SXM radio application missing (North America Only). ? Navigation screen is blank. ? Media page screen is frozen. ? With forward camera, ?Check Entire Surroundings? verbiage is

  Associated Products (5)

  2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10239929-0001.pdf↗
• April 25, 2023•Document ID: 10236969

  Service Bulletin/Repair Instructions
  VISIBILITY:REARVIEW MIRRORS/DEVICES

  Mfr Comm. #:

  9100142

  Date Added:

  May 30, 2023

  Manufacturer:

  JEEP

  Summary

  Mirror

  Associated Products (61)

  2023 Alfa Romeo Stelvio2023 Chrysler 3002023 Chrysler Pacifica2023 Chrysler Voyager2023 Dodge Challenger2023 Dodge Charger2023 Jeep Cherokee2023 Jeep Compass2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Renegade2023 Jeep Wagoneer2023 Jeep Wrangler2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Alfa Romeo Stelvio+ 41 more
  Associated Documents

  • DownloadMC-10236969-0001.pdf↗
• April 22, 2023•Document ID: 10236873

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  S2208000080

  Date Added:

  May 30, 2023

  Manufacturer:

  RAM

  Summary

  Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit High

  Associated Products (17)

  2023 Jeep Grand Cherokee2023 Jeep Wrangler2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10236873-0001.pdf↗
• April 20, 2023•Document ID: 10236871

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  S2223000063

  Date Added:

  May 30, 2023

  Manufacturer:

  RAM

  Summary

  Ambient Temperature Sensor Servicing.

  Associated Products (24)

  2023 Jeep Compass2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Wagoneer2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Dodge Durango2022 Jeep Compass2022 Jeep Grand Wagoneer2022 Jeep Wagoneer2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Dodge Durango2021 Ram 1500+ 4 more
  Associated Documents

  • DownloadMC-10236871-0001.pdf↗
• April 20, 2023•Document ID: 10236804

  Service Bulletin/Repair Instructions
  EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS

  Mfr Comm. #:

  9100097

  Date Added:

  May 30, 2023

  Manufacturer:

  RAM

  Summary

  3.5 INCH - SPEAKER ASSY P2 Before ordering a speaker part for crackles or rattling noises make sure to take the following steps: 1. Check for electrical harness routing too close to speaker's rear moving parts, improper connection, and/or harness pinch or damage. 2. Ensure no loose components, including trim grilles, fasteners, surrounding IP parts, etc. were found when removing the speaker. 3. Try "bad" speaker at another IP location and see if noise follows speaker. Try a different "good" speaker at "bad speaker location" and see if noise still happens at "bad" location. If even with this verification and adjustments the speaker sounds bad, test the individual speaker with the audio files provided in the Service Library Homepage under "Reference Materials" prior to replacement

  Associated Products (11)

  2024 Ram 25002024 Ram 35002024 Ram 55002023 Jeep Compass2023 Ram 15002023 Ram 25002023 Ram 35002022 Ram 15002022 Ram 25002022 Ram 35002021 Ram 1500
  Associated Documents

  • DownloadMC-10236804-0001.pdf↗
• April 19, 2023•Document ID: 10236942

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM

  Mfr Comm. #:

  0810523

  Date Added:

  May 30, 2023

  Manufacturer:

  RAM

  Summary

  Radio S26.17 USB Software Update The customer may describe one or more of the following: ? **Blank screen (Rear view camera is not affected and will still function normally). ? Battery drain. ? Radio resets (Rear view camera will still function normally). ? Wireless connectivity device disconnect. ? CarPlayT icon does not appear in device manager. ? Climate icon missing. ? Audio disruptions. ? SXMT inoperative. ? Audio muted. ? Passenger screen blank. ? Passenger screen apps missing. ? Missing profiles icon. ? Instrument Panel Cluster (IPC) displays incorrect audio source. ? Radio is slow to respond. ? Trailer tire pressure configurations deleted. ? Steering wheel controls skipping SXMT channels. ? Recent calls not displayed. ? Phone audio playing with ignition off.** ? SXM radio application missing (North America Only). ? Navigation screen is blank. ? Media page screen is frozen. ? With forward camera, ?Check Entire Surroundings? verbiage is covering other buttons. ? Weather images are oversized. ? SXM 360L / Internet stations not available. **The following improvements are also included with this update: ? Apple CarPlayT and Android AutoT improvements. ? Voice Recognition (VR) command improvements. ? Uconnect phone improvements. ? FOTA improvements. ? Passenger screen camera app improvements. ? Icon size/layout improvements.** This bulletin involves inspecting the software level and updating the software to S26.17.

  Associated Products (5)

  2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10236942-0001.pdf↗
• April 19, 2023•Document ID: 10236869

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; POWER TRAIN

  Mfr Comm. #:

  S2303000002

  Date Added:

  May 30, 2023

  Manufacturer:

  RAM

  Summary

  Ratchet Type Click, Clicking Noise Heard In Four Wheel Drive (4WD) While Turning.

  Associated Products (8)

  2023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10236869-0001.pdf↗
• April 15, 2023•Document ID: 10236935

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  1400323

  Date Added:

  May 30, 2023

  Manufacturer:

  DODGE

  Summary

  Diesel Exhaust Fluid (DEF) Fluid Freezing Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: ? P203E-00 - Reductant Level Sensor 1 Circuit Intermittent-Erratic. This bulletin involves replacing the urea delivery module and grade vent valve and updating the Dosing Control Unit (DCU) software.

  Associated Products (14)

  2022 Chrysler 3002022 Dodge Challenger2022 Dodge Charger2022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Chrysler 3002021 Dodge Challenger2021 Dodge Charger2021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10236935-0001.pdf↗
• April 15, 2023•Document ID: 10236933

  Service Bulletin/Repair Instructions
  EQUIPMENT; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  1804823

  Date Added:

  May 30, 2023

  Manufacturer:

  JEEP

  Summary

  wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

  Associated Products (62)

  2023 Alfa Romeo Stelvio2023 Chrysler 3002023 Chrysler Pacifica2023 Chrysler Voyager2023 Dodge Challenger2023 Dodge Charger2023 Dodge Hornet2023 Jeep Cherokee2023 Jeep Compass2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Renegade2023 Jeep Wagoneer2023 Jeep Wrangler2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 5500+ 42 more
  Associated Documents

  • DownloadMC-10236933-0001.pdf↗
• April 13, 2023•Document ID: 10236908

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

  Mfr Comm. #:

  0808623

  Date Added:

  May 30, 2023

  Manufacturer:

  RAM

  Summary

  Flash: Instrument Panel Cluster (IPC) Updates Customers may comment on the following: ? When customer turn on the vehicle after deep sleep, wrong splash screen appears. This bulletin involves reprogramming the IPC with the latest available software.

  Associated Products (4)

  2023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 5500
  Associated Documents

  • DownloadMC-10236908-0001.pdf↗
• April 7, 2023•Document ID: 10236906

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  0808223

  Date Added:

  May 30, 2023

  Manufacturer:

  RAM

  Summary

  UPD UFD UBD UED UBC UEC Radio Enhancements None available at this time.

  Associated Products (7)

  2022 Chrysler Pacifica2022 Chrysler Voyager2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10236906-0001.pdf↗
• April 7, 2023•Document ID: 10236857

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  S238A000018

  Date Added:

  May 30, 2023

  Manufacturer:

  RAM

  Summary

  Uconnect Box Error Message With Active Or Stored Diagnostic Trouble Codes (DTC) B22A9-96, B1570-93, B1E21-96

  Associated Products (14)

  2023 Chrysler Pacifica2023 Chrysler Voyager2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Chrysler Pacifica2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Chrysler Pacifica
  Associated Documents

  • DownloadMC-10236857-0001.pdf↗