Mercury Mariner Complaints
1,512 consumer complaints on file.
- #10464346July 5, 2012ENGINE, FUEL/PROPULSION SYSTEM, STEERING
VEHICLE WAS IN MIDDLE LANE OF INTERSTATE 95 WITH TRAFFIC MOVING AT 65-70 MPH WHEN THERE WAS (ACCORDING TO FORD TECH) A FAILURE OF THE MOTOR ELECTRONICS COOLING PUMP. THIS CAUSED THE VEHICLE ENGINE TO SHUT DOWN AND COULD HAVE CAUSED ACCIDENT/DEATH IF WIFE WASN'T ABLE TO GET TO SHOULDER WEAVING THROUGH LANES OF TRAFFIC. I SEE ONLINE AT HTTP://WWW.ARFC.ORG/COMPLAINTS/2008/MERCURY/MARINER_HYBRID/ENGINE_AND_ENGINE_COOLING/PROBLEM.ASPX THAT THIS HAS BEEN REPORTED AS A MAJOR COMPLAINT FOR AWHILE. WHY IS THIS NOT A RECALL? SOMEONE WILL SURE GET KILLED. OUR CAR HAS ONLY 57K MILES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10464204July 4, 2012ENGINE AND ENGINE COOLING:COOLING SYSTEM
WAS DRIVING - WHEN STOP SAFELY NOW MESSAGE APPEARED ON DISPLAY, ENGINE HAD SHUT OFF, PULLED OVER, WAITED A MINUTE, RESTARTED ENGINE, DROVE A COUPLE OF BLOCKS, STOP SAFELY NOW MESSAGE REAPPEARED, DID THIS SEVERAL TIMES IN THE FEW MILES TO HOME. TOOK CAR TO DEALER NEXT MORNING. REPLACED THE COOLING SYSTEM PUMP. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10464203July 4, 2012SERVICE BRAKES
WAS DRIVING ON HIGHWAY - WHEN ABS LIGHT CAME ON, THEN SERVICE BRAKE SYSTEM, SERVICE 4X4, REGEN DISABLED DISPLAYED ON DISPLAY. TESTED BRAKES AND APPEARED THAT THEY WERE STILL FUNCTIONING, BROUGHT CAR TO DEALER NEXT MORNING, DEALER REPLACED ABS RING. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10463022June 25, 2012POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2008 MARINER AUTOMATIC TRANSMISSION WILL NOT SHIFT PROPERLY WHEN COLD (WINTER) OR TOO HOT. THIS ALSO AFFECTS THE IDLE WHEN STOPPED. WHEN VEHICLE TRIES TO SHIFT UP, IT WILL ONLY SHIFT IF I LET OFF THE GAS, THEN THE TRANSMISSION SLAMS INTO THE HIGHER GEAR. THE VEHICLE WILL HESITATE WHEN TRYING TO USE PASSING GEAR TO PASS OTHER VEHICLES. THIS HAS LED TO SOME CLOSE CALLS/NEAR MISSES WHEN TRYING TO OVER-TAKE VEHICLES. FORD SAYS THEY KNOW THERE IS A PROBLEM WITH THIS MAKE/MODEL BUT HAVE NOT ISSUED A RECALL. FORD SAYS THEY CAN FIX IT WITH MY MONEY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10460214June 1, 2012ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
ON I-66W VEHICLE LOST ENGINE POWER AT HIGHWAY SPEED. DISPLAYED STOP SAFELY NOW AND MASTER VEHICLE ELECTRICAL HAZARD WARNING LAMP. THE INCIDENT WAS EXTREMELY HARROWING FOR THE DRIVER AS THE POWER CUTOFF WAS UNEXPECTED AND IMMEDIATE. COASTED TO SHOULDER. A RESTART, PER THE OWNER MANUAL, WAS ATTEMPTED BUT DID NOT WORK. TRANSPORTED ON FLATBED TO FORD DEALERSHIP. DEALERSHIP STATED HYBRID BATTERY HARNESS, HYBRID COOLING FANS, AND THROTTLE BODY NEEDED TO BE REPLACED AND PCM REPROGRAMMED FOR $1900 TO 'FIX ISSUE. OWNER REQUESTED A NEW 12V FRONT BATTERY AND WARNING CEASED. OWNER DECIDED TO DO SOME RESEARCH AND TEST DRIVE SHORT DISTANCES. ON 5/24 THE ENGINE CUT OFF IN AN OFFICE PARKING LOT. VEHICLE WAS ABLE TO BE RESTARTED AND GO 4 MILES BACK TO RESIDENCE AFTER THE CARPET COVERING THE HYBRID BATTERY WAS PULLED UP AND THE CABIN A/C TURNED TO HIGH IN AN EFFORT TO COOL THE BATTERY AREA (IT DID NOT FEEL HOT BUT THE OWNER BELIEVED IF A TEMP READING WAS THE CAUSE A FEW DEGREES COOLER MIGHT HELP). A WEALTH OF INFO WAS FOUND INDICATING THIS WAS A KNOWN PROBLEM AND HAD MULTIPLE FORD TECHNICAL SERVICE BULLETINS ISSUED (09-18-6 SEP 09 HYBRID SYSTEMS - RED TRIANGLE ON/DTC P0A27 SET'). THE OWNER COMPILED A LIST OF 88 COMPLAINT NUMBERS ON THE NHTSA SITE THAT INDICATE SUBSTANTIALLY SIMILAR EXPERIENCES FROM 2005-2008 FORD ESCAPE HYBRID / MERCURY MARINER HYBRID OWNERS. BELIEVE ROOT CAUSE IS A DESIGN FLAW IN THE PCM S/W THAT REMOVES ENGINE POWER WHEN A MINOR DEVIATION FROM THE NOMINAL BATTERY TEMP RANGE IS SENSED. LIKELY CONTRIBUTING ISSUE IS A POORLY DESIGNED HYBRID BATTERY COOLING SYSTEM (BATTERY HARNESS, BATTERY COOLING FANS, MEC PUMP, BLEND DOOR, RELAYS). THE NHTSA IS URGED TO OPEN AN INVESTIGATION INTO THE STOP SAFELY NOW/MASTER VEHICLE ELECTRICAL HAZARD ENGINE SHUTDOWNS. VEHICLE IS NOT REPAIRED AND CAN BE MADE AVAILABLE FOR INSPECTION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10459312May 22, 2012ENGINE, POWER TRAIN
TRAVELLING ON ILLINOIS I-55 SOUTH EARLY IN THE MORNING. ABOUT 2 MILES NORTH OF US HIGHWAY 6 EXIT CAR LOST POWER AND I NOTICED "STOP SAFELY NOW" MESSAGE. I PULLED OFF TO SIDE OF ROAD. CAR STARTED RIGHT UP. I WENT ABOUT A 2 MILES AND CAR DID THE EXACT SAME THING. I WAS REAL CLOSE TO THE GOLF COURSE AND MADE IT THERE. NO PROBLEMS ON THE WAY HOME OR SINCE. CAR NEVER ACTED OR SOUNDED ?FUNNY?. CAR REPAIRED BY LOCAL LINCOLN FORD DEALER. THEY SAID THEY REPLACED AN ENGINE COOLANT PUMP ($695 INCLUDING LABOR AND TAXES) THAT IS UNIQUE TO HYBRID. THEY SAID I WAS THE THIRD HYBRID THIS WEEK-END--PROBABLY HAD SOMETHING TO DO WITH COLD WEATHER. COOLANT PUMP HAS A DIFFERENT DESIGN SO THEY MAY HAVE HAD ORIGINAL DESIGN PROBLEMS. *TT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10458549May 15, 2012ENGINE
TL* THE CONTACT OWNS A 2007 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE MADE A LOUD NOISE AND A CLOUD OF SMOKE CAME FROM UNDER THE HOOD. THE CONTACT WAS ABLE TO COAST OFF THE HIGHWAY. THE VEHICLE WAS TOWED TO THE DEALER AND THE CONTACT WAS ADVISED THAT THE OIL LIGHT ONLY ILLUMINATED AFTER THE ENGINE FAILURE. THE VEHICLE WAS REPAIRED AT A REDUCED RATE. THE CONTACT COULD NOT CONFIRM THE EXACT REPAIR THAT WAS MADE TO THE VEHICLE. THE FAILURE AND THE CURRENT MILEAGES WERE 73,000 MILES. UPDATED 07/19/12 *BF UPDATED 07/31/12
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10457399May 3, 2012POWER TRAIN, ENGINE AND ENGINE COOLING
MY VEHICLE STARTED LEAKING FLUORESCENT OIL FROM BEHIND THE RADIATOR. APPARENTLY, IT'S THE CONDENSER. I HAVE BEEN TOLD THAT THE RADIATOR LINES RUN THROUGH THE SAME SYSTEM, AND THAT IF IT IS NOT REPAIRED MY TRANSMISSION WILL EVENTUALLY FAIL. THIS FAILURE WAS EXPLAINED TO BE THE TRANSMISSION LOCKING UP, AND THEY SAID IF I'M GOING OVER ABOUT 30 MPH IT WILL BE VERY DANGEROUS. I AM ABOUT 2,000 MILES OUT OF WARRANTY, AND THE EMAILS I HAVE SENT TO FORD ONLY GET A RESPONSE THAT THEY WILL BE HAPPY TO TAKE MY MONEY AND FIX IT. WITHIN A FEW MONTHS OF BUYING IT, THE INTAKE MANIFOLD HAD TO BE REMOVED TO REPAIR SOMETHING. THEN, A TRANSMISSION SOLENOID. THEN, IT WAS SHIFTING FUNNY -BECAUSE IT HAD VERY LITTLE FLUID-NOONE COULD EXPLAIN WHY. THE VIBRATION IN THE GAS PEDAL AT 42 MPH "COULD NOT BE VERIFIED. " THE MANUFACTURER WAS APPARENTLY OUT OF SATELLITE RECEIVERS, SO THEY JUST DIDN'T PUT ONE IN...THE LACK OF QUALITY OVERALL PROVES THAT THE LENGTH OF THE WARRANTY IS TO PREVENT THEM FROM COSTLY FIXES...AND MY "LONG TERM INVESTMENT " MAKES ME FEEL LIKE I'M PUTTING MINE AND MY FAMILY'S HEALTH AT RISK BY DRIVING IT. I SPENT EVERY DIME I SAVED IN IRAQ ON THIS POS BECAUSE I KNEW I WOULDN'T BE ABLE TO AFFORD ANOTHER VEHICLE UNTIL I'M OUT OF MEDICAL SCHOOL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10456424April 25, 2012POWER TRAIN
INTERNAL TRANSMISSION FAILURE; NEEDS REPLACEMENT TRANSMISSION. HAD DONE ALL FACTORY RECOMMENDED SERVICES WHEN DUE INCLUDING TRANSMISSION FLUSHES. TRANSMISSION SHOULD NOT HAVE FAILED AT THIS MILEAGE, ESPECIALLY GIVEN THE FACT THAT CAR WAS SERVICED ACCORDING TO MANUFACTURER SPECIFICATIONS. HAVE HAD NUMEROUS OTHER CARS WITH SUBSTANTIALLY MORE MILEAGE AND NO TRANSMISSION ISSUES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10455263April 14, 2012STEERING
THE STEERING LOCKED FOR 1 TO 2 SECONDS DURING A RIGHT HAND TURN ON AN ENTRANCE RAMP TO A HIGHWAY. IT HAPPENED AGAIN 2 MONTHS LATER WITH THE STEERING LOCKING FOR 1 TO 2 SECONDS ON A LEFT HAND TURN AFTER STOPPING AT A STOP SIGN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10454835April 11, 2012WHEELS, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 MERCURY MARINER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS AT A LOCAL MECHANIC FOR ROUTINE MAINTENANCE, SHE WAS INFORMED THAT THE REAR DRIVER'S WHEEL AND FRAME WERE SEVERELY CORRODED. THE CONTACT WAS ALSO INFORMED THAT THE WHEEL AND FRAME SEPARATED FROM THE BODY OF THE VEHICLE. THE MANUFACTURER DENIED ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 110,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10454771April 10, 2012FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
THIS HAS OCCURRED TWICE. THE FIRST TIME, (9-6-2010), DRIVING IN BUMPER-TO-BUMPER TRAFFIC ON THE FREEWAY- THE LIGHT, "STOP SAFELY NOW" COMES ON AND YOU CANNOT USE THE GAS PEDAL AND YOU HAVE TO TRY TO GET TO THE SHOULDER SAFELY AS THE CAR HAS NO POWER. I WAITED FOR HALF AN HOUR AND RESTARTED THE CAR AND WAS ABLE TO GET TO WHERE I HAD TO GO. TOOK IT TO DEALER AND THEY COULDN'T FIND ANYTHING WRONG WITH IT. THE 2ND OCCURRENCE (MARCH 31, 2012), SAME THING HAPPENED EXCEPT I WAS ON THE FREEWAY WITH EVERYONE GOING AT LEAST 65 MILES PER HOUR AND HAD TO GET TO THE SHOULDER WITHOUT ANY POWER. TOOK IT TO DEALER AND THEY SAID IT WAS A COOLANT PUMP PROBLEM. I WENT ONLINE AND THERE ARE HUNDREDS OF COMPLAINTS ABOUT THIS PROBLEM. THIS SHOULD BE A RECALL ISSUE AND I SHOULDN'T HAVE HAD TO PAY FOR THIS. EXTREMELY DANGEROUS. COULD SO EASILY HAVE BEEN HIT BY ONCOMING TRAFFIC. SCARY EXPERIENCES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10454286April 5, 2012STRUCTURE, VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2009 MERCURY MARINER. THE CONTACT STATED THAT THE WINDSHIELD RETAINED MOISTURE ON THE INSIDE AND BLOCKED HER VIEW. PREVIOUSLY, THE PASSENGER SIDE FLOOR BOARD WAS REPLACED DUE TO MOISTURE RETENTION. THE VEHICLE WAS TAKEN BACK TO THE DEALER SEVERAL TIMES FOR THE WINDSHIELD FAILURE. THE DEALER STATED THAT THEY COULD NOT CORRECT THE FAILURE. THE MANUFACTURER STATED THAT THE WINDSHIELD MOISTURE RETENTION WAS A CHARACTERISTIC OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,906 AND THE CURRENT MILEAGE WAS 12,600. UPDATED 05/09/12 *BF UPDATED 07/06/12 *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10453164March 27, 2012ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL
WE PURCHASED A FORD CERTIFIED 2008 MERCURY MARINER HYBRID LESS THAN TWO YEARS AGO. ACCORDING TO FORD, A FORD CERTIFIED' VEHICLE HAS BEEN PASSED A 172 POINT INSPECTION. WE HAVE BEEN DRIVING THIS VEHICLE ON THE HIGHWAY AND HAVE EXPERIENCE A STOP SAFELY NOW' WARNING ON THE DASH, ACCOMPANIED BY THE ENGINE SHUTTING OFF, AND THIS SEEMS TO HAPPEN AT SPEEDS OF 50+ MPH. I WAS DRIVING 70 MPH IN THE MIDDLE OF A CONGESTED 4 LANE HIGHWAY TRAFFIC WHILE THIS HAPPENED TO ME RECENTLY. MY CAR CEASED TO ACCELERATE, AND I HAD TO WEAVE OUT OF THE CENTER LANES, SWERVING TO AN EXIT, GOING UP ON AN EXIT RAMP, WITHOUT THE ABILITY TO ACCELERATE. WE HAVE CONTACTED FORD THROUGH THEIR WEBSITE CUSTOMER SERVICE NUMBER, AND THE REPRESENTATIVES JUST TELL US TO TAKE IT TO A FORD DEALERSHIP. AFTER FIXING THE PROBLEM THAT THEIR TECHNICIAN AT OUR LOCAL DEALERSHIP TOLD US TO FIX, OUR VEHICLE DID THE VERY SAME THING A MONTH LATER. WE WERE TOLD THAT WE NEEDED TO REPLACE THE FUEL THROTTLE BODY. WE'VE ALSO REPLACED THE HYBRID BATTERY FILTER' AS PER THE COMPANY'S RECOMMENDATION. WE WANT SOME ATTENTION BROUGHT TO THIS MATTER. I FEEL I NO LONGER TRUST THAT THE TECHNICIANS AT THE FORD HAVE THE KNOWLEDGE TO DEAL WITH THIS ISSUE. AFTER SOME SEARCHES ONLINE, I'VE FOUND WE'RE NOT THE ONLY ONES WITH THIS PROBLEM. I DON'T KNOW HOW FORD CAN JUST PRETEND THIS ISN'T A SERIOUS ISSUE. WHAT WILL IT TAKE TO GET THEIR ATTENTION? THE FACT THAT THEY'RE ENDANGERING THE LIVES OF PEOPLE BY NOT RECALLING THIS VEHICLE, AND THE LACK OF ACCOUNTABILITY IS SHOCKING. HOW CAN FORD CAN GET AWAY WITH RELEASING THESE UNSAFE VEHICLES AND EXPOSING MANY LIVES WHICH COULD RESULT IN DEATHS. AFTER MANY CALLS TO FORD CUSTOMER SERVICE, AND SPEAKING WITH THE LOCAL FORD TECHS, MY FRUSTRATION LIES AT NOT HAVING A CLEAR ANSWER AND NO DIRECTION. THIS IS CLEARLY UNSAFE FOR ANYONE TO DRIVE AND SOMETHING NEEDS TO BE DONE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10452808March 23, 2012POWER TRAIN
THE TRANSMISSION SLIPPED WHILE DRIVING SO I CHECKED THE FLUID LEVEL. FLUID WAS LOW SO MORE FLUID WAS ADDED. TWO WEEKS LATER THE FLUID WAS LOW AGAIN. AFTER CHECKING I NOTICED THE FLUID LEAKING FROM THE LINES WHERE THE LINES RUN INTO THE FLUID COOLER. CONTACTED DEALER AND NO RECALL HAS BEEN ISSUED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10452821March 23, 2012SERVICE BRAKES, HYDRAULIC
THE TRAFFIC LIGHT TURNED YELLOW, I APPLIED THE BRAKES WHICH WORKED MOMENTARILY THEN RELEASED AS THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOORBOARD. NO WARNING LIGHTS ILLUMINATED IN THE INSTRUMENT PANEL. USING THE EMERGENCY BRAKE I STOPPED SHORT OF BLOCKING THE INTERSECTION. UPON STOPPING IT WAS DETERMINED THAT ON LEVEL GROUND WITH THE VEHICLE IDLING IN DRIVE AND THE BRAKE PEDAL FULLY DEPRESSED THERE WAS NOT ENOUGH BRAKE FORCE TO KEEP THE VEHICLE FROM MOVING FORWARD. INSPECTION OF THE VEHICLE REVEALED THAT THE LEFT (DRIVER SIDE) FRONT FLEXIBLE BRAKE LINE HAD RUPTURED AND THAT THERE HAD BEEN A SMALL AMOUNT OF BRAKE FLUID LOST FROM THE MASTER CYLINDER. THIS LINE IS ABOUT 17 INCHES LONG WITH A METAL SLEEVE IN THE MIDDLE WHERE IT IS ATTACHED TO THE VERTICAL STRUT FOR SUPPORT. THE RUPTURE WAS AT THE TOP OF THIS SLEEVE. WHILE BLEEDING THE BRAKES AFTER THE LINE WAS REPLACED, IT WAS FOUND THAT THE LOW BRAKE FLUID SENSOR WORKED. IS THIS AN UNKNOWN "SAFETY FEATURE" OF ABS? IF IT IS, PROGRESS HAS BROUGHT US BACK TO WHERE AN INDIVIDUAL PART CAN CAUSE THE SAME CATASTROPHIC FAILURE AS BEFORE THE SPLIT SYSTEM WAS INTRODUCED IN THE 1960S. I AM THE ORIGINAL OWNER OF THIS VEHICLE. THIS HAS BEEN REPORTED TO FORD MOTOR COMPANY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10452353March 20, 2012POWER TRAIN
TL* THE CONTACT OWNS A 2010 MERCURY MARINER . THE CONTACT STATED THAT WHILE DRIVING 70 MPH , THE POWER TRAIN WARNING LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE COASTED TO THE SIDE OF THE ROAD AND TURNED OFF. THE CONTACT WAS THEN ABLE TO RESTART THE VEHICLE AND DROVE TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 35,000 AND THE CURRENT MILEAGE WAS 43,696.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10451388March 13, 2012SERVICE BRAKES, HYDRAULIC
L/H TONE RING ON AXEL CRACKED AND THREW AN ABS WARNING, BRAKE SERVICE WARNING AND 4WD LIGHT BLINKING. AT APPROX 65,000 THE R/H TONE RING CRACKED AS WELL BUT WAS SMALL ENOUGH THAT IT DID NOT TRIP THE SENSOR. I NOTICED A CLICKING SOUND WHEN TURNING INTO PARKING SPACES. THIS WAS FIXED UNDER MY EXTENDED WARRANTY. FROM SEARCHES ON THE INTERNET THIS SEEMS TO BE A DESIGN FLAW OF THIS WEAK PART. DEALERS TRY TO GET YOU TO REPLACE THE ENTIRE AXEL WHICH IS NOT NEEDED AS DID THE FORD DEALER IN MARGATE. FORD SHOULD BE REPLACING THESE TONE RINGS WITH A PART WITH STRONGER TENSILE STRENGTH SO IT DOES NOT CRACK. THIS NEEDS TO BE A RECALL AS IT WILL STRAND MANY WHO SEE ALL THE LIGHTS AND WARNINGS GO OFF AND THINK THEY CANNOT CONTINUE DRIVING. THIS IS A POOR DESIGN, A POORLY MADE PART AND THROUGH IT'S DEALER NETWORK A RIP-OFF FOR CUSTOMERS WHO ARE TOLD THE ENTIRE AXEL NEEDS REPLACEMENT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10450462March 6, 2012STEERING
VEHICLE STEERING BEGAN TO GRIND AND MAKE NOISES DURING TURNING OF STEERING WHEEL. VERY LOOSE STEERING AS IF STEERING IS COMING APART. HAVE REPORTED TO FORD, BUT STATED THERE IS NO RECALL ON THIS, EVEN THOUGH NUMEROUS COMPLAINTS ON HERE AND OVER 550 ON EDMUNDS.COM. VEHICLE SEEMS UNSAFE AND ONLY 68000 MILES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10450201March 4, 2012FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL
ACCELERATOR GAS PEDAL DIFFICULT TO DEPRESS WHEN WEATHER GETS COLD (BELOW 50F). IT REQUIRES A HARDER PRESS TO ENGAGE AND HAVE THE CAR MOVE. IT IS DANGEROUS WHEN CROSSING AN INTERSECTION AFTER A STOP. FOR THE FAILURE TO WORK RIGHT KEEPS US IN THE INTERSECTION AS WE TRY TO MOVE OUT OF THE WAY OF ONCOMING TRAFFIC. HAVING TO PRESS HARDER RESULTS IN LOSS OF CONTROL AS WE MANEUVER THE CAR WHEN TURNING AT AN INTERSECTION. WE TOOK THE CAR TO THE DEALER AND THEY ADDED A LUBRICANT . IT HELPED A LITTLE , BUT IT WAS AGAIN DIFFICULT THE NEXT COLD FRONT THAT WE HAD (TEMPERATURES BELOW 50F). THIS CONDITION GRADUATED FROM THE FIRST WINTER WE OWNED IT IN 2008 TO THIS WINTER STARTING IN 2011. IT APPEARS THAT THE PEDAL WORKS BETTER AFTER THE CAR HAS BEEN OPERATING FOR A WHILE, LIKE 20 MINUTES OR SO. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0