Jeep Wrangler Complaints

2,374 consumer complaints on file.

#11692753October 11, 2025
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
After software update jeep will not drive
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692747October 11, 2025
ENGINE, UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM
The latest Uconnect 5 update was performed by the Jeep dealership on my 2024 Wrangler 4xe on October 11th, 2024. After leaving the dealership, the vehicle shut off while driving and displayed a message instructing me to “shift to Park.” I lost propulsion and power steering, creating an immediate safety hazard. The dealership had just completed the update and told me it was safe to drive. Based on reports circulating among other 2024 Wrangler 4xe owners, this appears to be a widespread issue linked to the most recent Uconnect 5 update (released around October 10, 2025). Please investigate this issue as a potential safety defect related to the software update.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692746October 11, 2025
POWER TRAIN, FORWARD COLLISION AVOIDANCE: WARNINGS
Jeeps received an over the air update on 10/11/2025 and after the update experienced loss of power while driving with no warning . This could have caused an accident . I was driving down a road and there was no warning indication when my jeep suddenly just started to stall. I just had it inspected and drove without issue the day before . When I called the dealer to have it towed she said someone else had the same issue and had just called . When I searched online others with the same vehicle were also experiencing the same thing . This is a very dangerous experience that coukd have caused casualties and Jeep should be held accountable for it. Their software update was not ready for release and this type of failure is entirely preventable .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692744October 11, 2025
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
After performing the over the air Uconnect update my vehicle stopped moving in the middle of traffic. An error message said service charging system, and put into P and start vehicle. Me and my family were in danger. I was able to finally reset vehicle and pull into a safe parking area.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692743October 11, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I accepted a uconnect software update last night and this morning lost complete power while diving my jeep multiple times. I had to pull over on busy streets, put the vehicle in park, turn on/off the vehicle a couple times and got it to start again. The check engine light has been on since. I went to the dealership and they said they’ve received multiple complaints today as well. I have it home and not drivable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692741October 11, 2025
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
While driving, a warning suddenly appeared stating “Electronic Stability Control Failure.” Immediately afterward, the vehicle stopped accelerating and automatically shifted from RUN to ACC mode with no throttle response or acceleration control. Traffic was moderate, and when the vehicle abruptly lost propulsion, several cars behind me had to brake hard and nearly collided with my vehicle. I was able to coast and pull off the roadway safely, but it was a dangerous situation that could easily have caused an accident. This failure occurred without warning, and the vehicle has a history of prior powertrain and driver-assistance system issues, including repeated “Four Wheel Drive Service” and “Electric Power Steering Fail” warnings earlier in 2025. The most recent event on October 11, 2025, was the most severe and created a serious safety hazard. Vehicle: 2024 Jeep Wrangler 4xe Mileage: approximately 10,000 miles Condition: Leased, well maintained, all service performed at authorized Jeep dealership
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692732October 11, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I was slowing down for a stoplight vehicle shut off, came to an abrupt stop and shifted itself into Park. I then had to use the shifter knob to adjust it to Park to get the vehicle to turn on. This almost caused and rear end accident as I was not fully to the stop line area of for the light. The vehicle would then not go over 2500 RPMs and had to be limped off of the roadway. There were no warnings before this happened. All of it happened in a split second and my partner and I were jolted forward. I immediately reported this to the jeep dealership and they were very concerned about this. After this incident, my service engine light came on and stayed on later in the day it disappeared on its own without any clearing of any devices. I have attached pictures of what showed up as warning lights as soon as this incident happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692731October 11, 2025
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
Updated vehicle last night via u-connect, vehicle died today while driving, lost all power. Check engine light on, hundreds of posts via social media with the same problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692730October 11, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
2024 Hybrid. Vehicle shuts down while driving. Driver had to pull over to shut vehicle down and then restart it. Very dangerous situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692729October 11, 2025
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
The Jeep stop while driving reduced speed, the dashboard said shift to P AND that it was not safe to drive due to performance. The check engine light is on and will not turn off, the jeep will not drive in electric mode. Also there was an update with Uconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692724October 11, 2025
ELECTRICAL SYSTEM
Completed the 'Uconnect' Update last night. This morning it drove for about 30 seconds before it completely shut down and the check engine light came on. Neither the electric, hybrid or gas engine would work. I was able to have it drift/coast to the left to park it. Turned it off and back on and it made it home. It was then towed to the dealership. My safety would be at risk if someone hadn't realized what was happening and had run into me. The vehicle has been taken to the shop, they won't diagnose it until Monday, but I did send them a video of the error. No warning lights prior to the car losing power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692721October 11, 2025
ELECTRICAL SYSTEM, ENGINE
Vehicle completely shuts off while driving. Forced to come to a stop and restart. Started happening after over the air update to the u connect system. Happens 6 times on 20 mile drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692716October 11, 2025
POWER TRAIN
After a prompt on the infotainment system to update “Uconnect” I accepted. The car was parked for the duration of the update. 30 minutes later, I was driving on a 45mph road and lost power and an error stating to put the car in park and restart the vehicle. The check engine light stayed on after restart. I was able to drive about a mile home and jeep towed the vehicle to the nearest dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692715October 11, 2025
ENGINE
The hybrid system is not communicating and it’s only solution is to completely shut the car off at high speeds
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692713October 11, 2025
POWER TRAIN
Loss of all motive power on 4XE while driving, put my daughter at risk of a crash. Vehicle loss all power steering and motive power when from driving to rolling.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692712October 11, 2025
POWER TRAIN
Received 10/10 uconnect update. Within 1 mile, car lost power and rolled to stop with check engine light on. Did reboot but no imrovement. Hundreds of people have reported same issue after updating. We are hundreds of miles from home. The person running the 4xe Jeep Enthusiasts website got into an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692711October 11, 2025
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
Vehicle did over the air software update overnight. First drive the vehicle after approximately half a mile engine stalled out electronics went off. Vehicle lost communication with key would not restart. MIL light showing many codes on reader. Several power cycles vehicle run, but cut out further three times once on a freeway underpass. The hazard flashing lights would not work dead on key. Restarted it after five seconds limped to parking lot. Came back after shopping vehicle seems OK. Very dangerous issue complete loss of power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692706October 11, 2025
ELECTRICAL SYSTEM, ENGINE
While driving the car shut down. We had to come to a stop to put it in park to restart. Thankfully we were in a a parking lot after one incidence and once on a side road. We would be in a very dangerous situation if we had been on the highway. Our dealer service center said it might be a software update issue but they are not sure. These incidents did occur immediately after a software update. The check engine light did come on a stayed on after the shut down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692705October 11, 2025
ENGINE
The engine shut down while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692704October 11, 2025
UNKNOWN OR OTHER
Uconnect software update was pushed through and causing issues with drivability.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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