Jeep Wrangler Complaints

2,374 consumer complaints on file.

#11717615February 12, 2026
ELECTRICAL SYSTEM
My vehicle has an open safety recall (Campaign 78C) related to the hybrid system. The manufacturer has confirmed that no repair remedy or parts are currently available, and no timeline has been provided. Despite the unresolved safety recall, I have been informed that I may continue operating the vehicle. I am concerned about the safety risk of operating a vehicle with an unresolved safety recall and no available fix. I contacted the manufacturer (Jeep/Stellantis) to request documentation and review. While a case was initially created, I was later informed that a proactive repurchase is not being offered and that my request for continued review would not be documented or kept open. I am submitting this complaint to document the unresolved safety recall, the lack of an available remedy, and the manufacturer’s refusal to continue internal review of the safety concern. The recall notice did not include a consumer issue date; the date provided reflects when the safety recall was officially posted and became known to me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717571February 12, 2026
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
Oct 21, 2025 •Vehicle became inoperable in the middle of a busy road following an over-the-air update. •Vehicle immediately came to a abrupt stop aggressively propelling both driver and [XXX] occupant. Tension, neck strain, and severe stress response. •This created a serious safety risk to occupants and surrounding traffic. Nearly causing multiple accidents @ 185th and Bronson road in Beaverton oregon. •Vehicle identified with three major safety recalls. All issues unresolved as of 2/12/2026. Unable to operate vehicle as intended due to recalls. Mid-January 2026 •Dealership informed you the vehicle failed recall testing. Meaning battery was and had been a significant fire risk. •You were told the vehicle would likely be unavailable for months, with no estimated completion date. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11717420February 11, 2026
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
There is another recall 2nd one for this vehicle that now I cannot charge it . Park near other vehicles or in my garage due to fear of fire. Dealership says they are doing approx 1-2 a month and I am #59 on the list. I have not been offered a replacement vehicle. They told me I could not trade it in because it is “unsellable”.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717144February 10, 2026
FUEL/PROPULSION SYSTEM, ENGINE, FORWARD COLLISION AVOIDANCE: WARNINGS
Dealers: Lakeland Crysler Dodge RAM, FL; Second authorized Jeep dealer, Bartow FL Complaint: My 2024 Jeep Wrangler Sahara has multiple unresolved safety defects despite repeated warranty repairs, and I have no confidence in this Jeep at just 12,000 miles. Forward Collision Warning (FCW) not working — Lakeland Jeep failed to repair or document inspections. Fuel leak / gasoline fumes in the cabin — After repairs on Feb 4, 2026, strong fumes entered the cabin while my children were passengers. A second dealer confirmed the leak and retained the vehicle as unsafe. sensor failures — Reported since July 2024, still unresolved. Failure to document safety sensors — Repeatedly requested, ignored by dealer and Stellantis. Dealer GM and Stellantis negligence — Cases closed prematurely; repairs rushed without confirming the Jeep was safe to drive. The Jeep continues to pose serious risk to passengers, including my children, due to fuel fumes and non-functioning safety systems. I cannot trust this vehicle to transport my family safely, despite being only 12,000 miles. Documentation: Emails, texts, certified letters, and repair orders document repeated safety defects and communication with Stellantis and Lakeland Motors Jeep. Request: Immediate investigation and warranty repairs Written confirmation that the Jeep is safe before return Buyback under Florida Lemon Law due to repeated unresolved safety defects
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717108February 10, 2026
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
The uconnect radio is not functioning correctly at 55000 miles it refreshes and restarts intermittently and the rear camera is not operating properly after switching to drive from reverse. The image remains in the screen for an extended period of time causing a view of the rear of the vehicle as it is driving forward. This gives a skewed perception of what is going on around the vehicle. It’s is distracting and confusing until the rear view camera returns to the “drive” condition of the vehicles transmission and removes the view of the rear of the vehicle from the radio.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717097February 10, 2026
UNKNOWN OR OTHER
Summary of Risk: 2025 Jeep Wrangler 4xe Thermal Runaway/Fire Hazard: Per NHTSA Recalls 25V741000 and 25V766000, the high-voltage battery contains damaged separators, causing internal short circuits that lead to fires even when the vehicle is parked and turned off. Non-Stop "Turnover" Failure: The vehicle’s current state (constantly attempting to start/turn over without stopping) is a documented electrical/hybrid system malfunction. This indicates the high-voltage system is in a state of failure, significantly increasing the risk of a "thermal event" (fire). Proximity Danger: Per manufacturer guidelines, this vehicle is currently a Life-Safety Risk as it is immobilized within 50 feet of a residential structure housing a toddler and pets, violating the "Park Outside and Away from Structures" safety directive. Absence of Remedy: The dealership has admitted there is no current fix or available parts to resolve this hazard, rendering the vehicle "permanently impaired" under Maine Law. Summary of Dealership Response Failure to Secure Safety: Despite the vehicle being a non-drivable fire hazard, the dealership has not provided an emergency tow or a no-cost loaner vehicle to remove the threat from the residence. Predatory Pricing: The dealership is attempting to leverage a safety crisis to increase the lease payment by over 60% (from $500 to $800+). Misuse of Incentives: The dealership is failing to apply the $8,000 Stellantis "Recall Relief" rebate to lower the monthly payment. Instead, they are using it to absorb "negative equity" on a defective vehicle that should legally be subject to a full manufacturer buyback. Unreasonable Terms: The dealership is effectively demanding a $10,000+ total cost increase over the life of a new lease to replace a vehicle they admit is unfixable and dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717061February 10, 2026
UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM
The fuel door stopped working - only emerhency string works A purge valve doesn't work
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717014February 10, 2026
ENGINE
Vehicle has open Recall 25V-766 / FCA 78C (engine fire risk). No remedy available. Manufacturer directing customer to call but no resolution. Requesting manufacturer buyback due to unresolved safety defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716803February 9, 2026
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL
Instrument cluster panel and all warning lights, fuel gage, speedometer, tire pressure, temperature sensor, etc. as well as all info on app unable to access. no warning lights which could cause crash without prior warning. controls and displays failed to illuminate and were not visible. unable to see in daylight or at night. Dealer verified internal failure in IPC, would not repair under recall, said was outside of warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716774February 9, 2026
ELECTRICAL SYSTEM
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System). The vehicle was taken to the dealer, and the contact was informed that the part to do the recall repair was not yet available. The contact stated that when the vehicle was started, the message "Electric Mode Temporarily Unavailable - Fuel and Oil Refresh in Progress" was displayed. The message was more prevalent during colder weather. The vehicle remained at the dealer unrepaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 14,988.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716765February 9, 2026
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
While driving at approximately 70 miles per hour, the vehicle experienced a sudden loss of power and felt as though the engine was going to shut off. This created an immediate safety hazard and forced me to pull over to the side of the road. Despite feeling unsafe, I continued driving directly to the dealership to have the vehicle inspected due to an engine warning light related to the fuel system. The vehicle has only been serviced and inspected by the dealership. I was informed that there is currently no available remedy for Recall 78C. With the recall unresolved, the vehicle continues to pose a significant safety risk. The potential for engine failure while driving at highway speeds places me, my passengers, other motorists, and nearby property in danger. Due to these conditions, I do not feel the vehicle is safe to operate or park until the recall issue is properly resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716598February 8, 2026
SUSPENSION, STEERING
Within 40 miles of purchasing and departing the dealership, this brand-new 2024 Jeep Wrangler 4 Door Sport S experienced two severe and uncontrollable steering oscillation events (commonly known as "Death Wobble"). The first incident occurred on I-265 East (from I-65) in Indiana after going over a standard bridge expansion joint/hump at approximately 60 MPH. The steering wheel and front axle shook with such violence that vehicle control was nearly lost, necessitating emergency braking and pulling onto the shoulder. The event repeated under identical conditions within two miles. The vehicle was brought back to the dealership where tire balance, pressure, and alignment all appeared normal. Dealership took the vehicle for a test ride and was able to replicate the issue. Odometer leaving dealership: 133 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716350February 6, 2026
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
Catastrophic Loss of Motive Power and Power Steering at Road Speed Following Recall 68C Update. Description: On February 6, 2026, my 2024 Jeep Wrangler 4xe (Mileage: 24,947) suffered a catastrophic safety failure while in motion on a public roadway. This occurred about 25 hours after the vehicle was "cleared" by a dealership for Recall 68C (NHTSA Recall 25V-741). While driving at approximately 25/30 MPH in Electric Mode, the vehicle suddenly displayed a "Service Transmission" warning and a red high-voltage "Service Hybrid Electric Vehicle System" error. The vehicle immediately lost all motive power and entered a "Limp Mode" (Turtle icon) that restricted speed to under 5 MPH. Simultaneously, the vehicle lost power steering and displayed errors for "Service Shifter," "Auto Emergency Braking (AEB) Unavailable," and "Adaptive Cruise Control (ACC) Unavailable." I was forced to drift the unpowered vehicle across lanes of traffic into a shoulder without power steering where another vehicle almost hit me. The vehicle revved excessively but would not provide propulsion. After a hard restart, I was able to move the vehicle at 20 MPH to a safe location, where it was subsequently towed to the dealership. This failure occurred after the manufacturer assured me the vehicle was safe following the Recall 68C software update. This is a life-threatening defect that caused a total loss of control on a live roadway. I am requesting a formal investigation into the effectiveness of the 68C software remedy. I have video and photos of the dashboard
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11716326February 6, 2026
STEERING, SUSPENSION, POWER TRAIN
While driving under normal conditions, the vehicle suddenly became unstable and difficult to control. Steering response was abnormal, and the vehicle did not behave as expected, creating a loss of stability and control. The incident occurred without warning and required the vehicle to be towed. This event raised serious safety concerns, as the vehicle appeared prone to instability and unsafe operation. The vehicle has a history of repeated mechanical and safety-related issues that were previously addressed through warranty service but not resolved. Despite prior repairs, the unsafe condition persisted and culminated in this incident. The manufacturer was notified of the ongoing defects and safety concerns but did not provide corrective resolution beyond referring the vehicle back to dealership service.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11716293February 6, 2026
ELECTRICAL SYSTEM
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System), and the vehicle was taken to the dealer, where the high voltage battery software update was performed; however, the contact stated that the vehicle failed to start three days later. The message " Service Charging System" was displayed. The vehicle was towed to the dealer, where it was diagnosed with a 12-Volt battery failure. The contact stated that upon researching the failure online, the contact learned from other vehicle owners that other recalled vehicles had experienced the 12-Voltsbattery failure after the high voltage battery software update was performed. The manufacturer was notified of the failure, but no assistance was provided. The vehicle was not repaired. The failure mileage was approximately 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716118February 6, 2026
ELECTRICAL SYSTEM
Started vehicle in the morning and radio/infotainment system had a problem. The radio functions seemed to work but when I put the vehicle in reverse the backup camera screen went black. I tried putting the car back into park and then restarting the vehicle and putting it back into reverse, but it didn't work again. Drove about 25 miles to my place of work and parked in a parking spot. I then proceeded to put the vehicle in reverse again and this time noticed the camera started to work but it was working intermittently. The screen kept flashing on/off and also the image from the camera flashing in blue. During the initial startup and later when parking at no time were there any warning lights or anything to indicate a malfunction. I have had issues with the radio/infotainment system multiple times and have brought it into dealership for issues with it. They have stated that they can't replicate the issues and just check to make sure it has the most up to date software. In those instances, the software was up to date at the time of the issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716111February 6, 2026
ELECTRICAL SYSTEM
On 1/19/2026 I had my 2023 Jeep Wrangler 4xe serviced at a Jeep dealership to have recall 68C corrected. I received a call from the dealership later that day stating a new battery was not needed, only a software update was needed. They completed the software update. On 1/31/2026 when I started my Jeep in the morning, the check engine light was on. After stopping at a red light, my Jeep felt like it was losing power. To get it to move, I had to push the pedal down to the floor, the Jeep jerked some and did drive but felt like it was going to shut down. I pulled in the parking spot. Turned the car off and tried to turn it back on. It would not start. The red battery light appeared, a symbol of a charger (accel.), and an error message stating, "service charging system". None the hybrid options were available and electronic mode showed not available. I had to have the Jeep towed to the dealership that recently completed the recall. The Jeep did start when the tow truck driver arrived, but I was worried that it would stall and leave me stranded on the beltway. On 2/2/2026 I received a call from the dealership stating the issue was with the battery and that it needed to be replace but it will take "some time" to receive. On 2/5/2026 I received a call from the dealership stating the battery should be received around 2/26/2026. I was reviewing online comments from other Jeep owners impacted by recall 68C and the issue that I experienced appears to be a common theme. Some reported it taking 4-6 weeks due to the battery not being available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716019February 5, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS, FUEL/PROPULSION SYSTEM, ENGINE
What component or system failed or malfunctioned, and is it available for inspection upon request? YES GAS LEAK Engine oil leaks: Timing cover gasket Valve cover gasket with spark plug tube seals Injector O-rings Upper oil pan reseal Leaking rear shocks (suspension issue affecting vehicle stability) Upper oil pan replacement seal (additional engine oil sealing issue) Collision sensor failing (forward collision warning / crash-prevention system) The vehicle is currently at a dealership and available for inspection. How was your safety or the safety of others put at risk? The active fuel leak created immediate fire and fume inhalation hazards inside the passenger compartment, where occupants, including children, were seated. Fuel leak could have caused an engine fire. Engine leaks created risk of stalling or mechanical failure while driving. Leaking rear shocks affected vehicle stability and handling. The malfunctioning forward collision warning sensor impacted a crash-prevention safety system. These combined issues posed serious risk to vehicle occupants. Has the problem been reproduced or confirmed by a dealer or independent service center? Confirmed Dec. 8 2025 , dealership never documented sensors added as “miscellaneous.” Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Dealership #1 Major repairs Dealership #2 Gasoline Leak day after pick up
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715941February 5, 2026
VISIBILITY
The contact owns a 2022 Jeep Wrangler. The contact stated that after using the remote starter to start the vehicle, the front window defroster was activated, and approximately 10 minutes later, the contact discovered that the front windshield had developed a 5-inch crack in the center of the windshield. The contact stated that moments later, while driving, the crack expanded to approximately 12-inches towards the driver’s side. The contact stated that the crack was in the direct field of view of the driver, creating a visibility hazard. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715759February 5, 2026
UNKNOWN OR OTHER
My dealership (Jeep Bayside Annapolis, MD) is refusing to fix the recall. They say they’ve had issues with some of the cars, and it’s taking too long. They said they’ve are capable of fixing the recall, but are refusing to do so.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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