Jeep Wrangler Complaints
2,374 consumer complaints on file.
- #11718996February 19, 2026UNKNOWN OR OTHER
I took this vehicle to the dealership for two recalls, but there is no remedy available. I Keep having these issues, every time I drive my vehicle to keep cutting off sometime it wouldn’t start and the warning light for the battery pops up, I am really scared to drive this vehicle and also I’m really scared to charge this vehicle because it might catch fire .
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11718992February 19, 2026ELECTRICAL SYSTEM
Hi, my name is [XXX] . I own a 2024 Jeep Wrangler Sahara 4xe. My vehicle has been at the dealership since January 19 due to a defective hybrid battery, and there is still no estimated arrival date for the replacement. It has now been over 30 days without my vehicle. I need a formal case opened INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11718983February 19, 2026STEERING, SUSPENSION, WHEELS
The vehicle manufacturer is aware of the problem with my Jeep, yet they have not taken meaningful action to resolve it. At this point, the local dealer continues to charge diagnostic and repair fees only, focusing on steering and wheel inspections, while the death wobble persists. During the warranty period, I submitted video evidence showing the vehicle shaking severely. After reviewing the video, the dealer immediately installed a steering damper at no cost. However, that solution was only temporary. The same dangerous shaking returned and has continued to repeat. Now it appears that the manufacturer is declining to take action because my warranty may have expired. However, I have documented proof that they acknowledged the defect during the warranty period and performed repairs related to it. I have records of those warranty repairs. This is not a minor vibration. This is a severe and potentially fatal instability that occurs at highway speeds. While driving, the vehicle will suddenly begin violent front to back shaking with loud noises, forcing me to rapidly slow down or nearly stop to regain control. These dangerous events happen far too often. For example, last month I drove a round trip between Chicago and North Carolina and experienced more than forty instances of shaking, ranging from moderate to severe. The vibrations are intense enough that other vehicles on the road can clearly see and witness what is happening.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11718837February 18, 2026ELECTRICAL SYSTEM
We had a recent recall completed for the hybrid battery/charging sytem where a software update was all that was required. Two weeks after a recall for the hybrid battery/charging system was completed, while traveling, we had a loss of power at 70mph in heavy traffic, and our vehicle stopped operating. We were able to limp our vehicle to the right shoulder, and was stranded on the side of I-75 south in GA, approximately 200 miles from home. The dash lights began flashing on and off, the various systems began flasing warnings and there was a burning smell of plastic. We discovered one of the electric lines attached to the fuse block in the engine compartment had melted at the terminal junction on the fuse block. This rendered us incapable of moving our vehicle. We had to call for a tow truck to have the vehicle taken to a shop. Our daughter had to come from 6 hours away to pick us up. Currently, 02/20/26, the shop that has our vehicle, is trying to get a replacement fuse block and determine if this is part of the recall that should have fixed our original recall issue.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11718791February 18, 2026ENGINE
The 78C recall associated with Jeep Wrangler 4xe's poses a great safety risk to myself, other 4xe owners, and other drivers on the road as it can lead to, "catastrophic engine failure, which can result in a vehicle fire or an unexpected and unrecoverable loss of propulsion." While Stellantis did notify us of this recall, it has already been 3 months since the recall was announced. The initial recall letter stated that the fix was estimated in Q2 of 2026, so another 2-4 months from now, which would be a total of 5-7 months from start to finish. We have not heard any updates on when this remedy may actually come. In my opinion, this is not remedying the issue in a timely manner and it is nerve wracking knowing this could happen whenever I get in my vehicle.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11718790February 18, 2026FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
Back on October 10th, 2025, I took the software update related to the A7C recall. On October 11th, my vehicle became totally bricked and undriveable due to this update. I had it towed to a dealership where they supposedly "fixed" it by rolling the software back. However, my recall letter stated that this was not a permanent fix and there currently is none. It has been 4 months since this began and there is STILL no remedy or any updates on when a remedy may be available. This recall poses a dangerous risk for myself, other owners of 4xe's, and other drivers on the road as sudden loss of propulsion can lead to crashes. Submitting this report because while we were notified of this recall, Stellantis has not remedied it in a timely manner.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11718738February 18, 2026FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
When running the vehicle in electric mode (and sometimes hybrid), there seems to be an issue with acceleration. When pressing the pedal, the vehicle begins to accelerate until it reaches around 50% power. Once that happens, it either barely accelerates or doesn't at all - even if you are pushing the gas pedal completely to the floor. After a short period of time, the engine kicks on to compensate, but there is of course a delay there and many times causes the vehicle to lurch forward. After taking my vehicle to the dealership twice for this, I was told that although Stellantis is keeping quiet about this, during the 68C recall software flash fix Stellantis installed something into the vehicles to essentially throttle the battery's power. They claim this is to avoid the battery from getting too hot. I was never notified that they would be completely altering the functionality of my vehicle and how it drives - which is inappropriate - and I believe this also poses a safety risk as the loss of propulsion/delay in acceleration and the lurching of the vehicle could cause an accident you're pulling out onto a road or are in traffic. Stellantis is claiming nothing was done to the vehicle and my dealership is now claiming it is functioning as intended, which makes sense because if they DID make this change, it is technically running how they want it to. However, I have had this vehicle for nearly 2 years and it NEVER drove like this before. I have also seen numerous posts and comments from other owners on the NHTSA website, Reddit, Facebook, and various Jeep forums mentioning they are having the EXACT same issues I am having, so I know it is not just my vehicle. This, along with the other recalls that STILL have no resolution is completely unacceptable and Stellantis would rather gaslight us into believing our vehicles are fine instead of owning up to the truth - that they are not.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11718701February 18, 2026ELECTRICAL SYSTEM
See attached document. Dear Jeep Customer Care and Chrysler Capital,I am writing to formally request the termination of my current lease agreement for my 2023 Jeep Wrangler 4xe, VIN: [XXX], due to the severe safety risk posed by NHTSA Recall 25V-74 l, concerning the high-voltage battery fire hazard.Due to the severity of this unaddressed safety hazard, I am unable to use the vehicle for its intended purpose.This significant safety defect renders inoperable as designed and intended for use, but more importantly the vehicle is unsafe and unsuitable for normal use, as it risks fire while driving or parked as stated in your recall notice.Your own notices further indicate not charge it as designed for normal function.Furthermore, I live in a townhome surrounded by other families now put at risk and cannot safely park this vehicle outside due to the extreme fire risk, making it impractical and unsafe for my living situation.This also puts others at risk when parked in parking structures at the airport that I frequent on a weekly basis.When the same recall occurred in late 2024, I waited for four months without resolution as Jeep developed a remedy.With the new recall, I immediately contacted Jeep customer service, who informed me on December 3, 2025, that no solution is currently available and none is anticipated until late Ql 2026 (as documented during my call with Riana, case #[XXX]).I was advised to contact Chrysler Capital regarding a potential lease suspension due to the seriousness of the recall.At 11am EST, I called Chrysler Capital and spoke with Maren (ID774178). After discussing my living situation and concerns about driving an unsafe vehicle with my [XXX], Maren placed me on hold and subsequently returned to inform me he had obtained approval fornot just a lease suspension, but a full early return with no further financial liability.He recommended that I visit my local dealer promptly to process the early lease return and advised me to discontinue further payments.Before concluding our conversation, I confir
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11718436February 17, 2026ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
Jeep continues to apply bandaids to the high voltage battery system. The latest recall, 68c, is another software fix that doesnt address the root cause, high voltage battery. after the recall, the car drives horrible when in electric mode - engine kicks on all the time, loss of power until you stomp on the accelerator (which then kicks on engine). NHTSA needs to hold Jeep Stellantis accountable for selling an inferior product and take care of the customers who have supported them for the past 5 years until they stopped selling them! there are 320,000 jeeps impacted, lets fix this!!! I will be scheduling service soon, but you cant expect customers to stop our lives to live at the service center. Jeep really needs to start offering a large scale buyback OR fix the issue which would be to replace the battery with new improved updated one that doesnt become a fire risk every year! Thats where the NHTSA should come in to play - which is "dedicated to saving lives, preventing injuries, and reducing economic costs associated with motor vehicle crashes. It achieves this by setting safety standards, investigating defects, issuing recalls"
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11718397February 17, 2026FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, POWER TRAIN
My vehicle is subject to an open safety recall (NHTSA Recall 25V-741) involving high-voltage battery separator damage that may cause a vehicle fire when parked or charging. The recall has been active on this vehicle for over four months. The manufacturer and dealers have confirmed the recall applies but have not provided a remedy timeline or parts availability. The vehicle is considered unsafe to park near structures or other vehicles and I have been advised to avoid recharging. No repair has been performed. The condition places occupants and others at risk of fire and prevents safe use of the vehicle. I am reporting this because the manufacturer has failed to remedy this safety recall in a timely manner.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11718372February 16, 2026UNKNOWN OR OTHER
EV Battery recall without resolution. After receiving the recall notice and scheduling service at the dealership, the Jeep Was kept for 6 weeks and they replaced both the EV battery and the starting 12v battery. After driving the vehicle for less than a week, the EV battery started making gurgling and bubbling sounds after starting and continued for about 30 sec - 1 minute after turning off power. No message or warning lights have indicated any type of issue. The dealership said the car is not safe to drive and asked me to have it towed to the shop. I have had to pay almost $3,000 out of pocket for a rental because I use my car for work. My reimbursement is still processing and my vehicle is back in the shop. This was the 4th attempt to upgrade the software and the first time replacing the battery to my knowledge.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11718322February 16, 2026UNKNOWN OR OTHER, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
1. Loss of motive power at freeway speeds (drops to ~40 mph) despite >40% battery charge 2. Uncommanded switching between electric and gas propulsion; driver cannot control the transition 3. Unintended acceleration in reverse / tire spin even after releasing accelerator 4. Steering wheel shaking at highway speeds → potential loss of control ***All of these items create a high risk of rear-end crash, parking-lot collision, and pedestrian/property hazard This is not “normal hybrid operation.” It is an intermittent propulsion control failure (loss of power + uncommanded acceleration behavior) that materially affects safe operation, so it should be handled as a warrantable defect and a safety defect, regardless of recall status. And because the vehicle cannot reliably maintain electric propulsion and instead experiences unpredictable loss of power and forced transitions to the gasoline engine—even with significant battery charge remaining—it is not functioning as a hybrid/electric vehicle as advertised. I paid an additional premium for hybrid/electric capability, but due to these propulsion-control failures the vehicle cannot be safely or consistently operated in electric mode and therefore is not providing the advertised hybrid/electric functionality.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11718321February 16, 2026FUEL/PROPULSION SYSTEM, POWER TRAIN, ELECTRICAL SYSTEM
The hybrid propulsion system in my 2023 Jeep Wrangler 4xe intermittently malfunctions while driving. The “D” (Drive) indicator on the gear selector begins flashing, and the engine RPMs suddenly decrease without warning. During these events, the vehicle loses propulsion power and responsiveness. After several seconds, the vehicle may return to normal operation. This failure affects the hybrid powertrain and transmission system. The vehicle is available for inspection upon request. This condition creates a serious safety risk because the sudden loss of propulsion reduces the vehicle’s ability to accelerate or maintain speed in traffic. This is especially dangerous when merging, crossing intersections, or driving at highway speeds, as it increases the risk of collision due to loss of power and reduced vehicle control. The vehicle has been evaluated by a Jeep dealership service department. The dealership has not provided a permanent repair, and the manufacturer recall affecting the hybrid system remains open and unresolved. The recall repair has not been performed, and the hybrid malfunction continues to occur. The vehicle has been inspected by dealership personnel, but the issue remains unresolved. The dealership indicated that replacing the 12-volt battery may help, but no definitive root cause has been identified, and the hybrid system malfunction continues. There were no battery warning lights prior to or during the failure. The primary symptom is the flashing “D” indicator and sudden decrease in RPMs, followed by temporary recovery. This indicates a malfunction of the hybrid propulsion system. This unresolved hybrid system failure presents an ongoing safety hazard and loss of propulsion while driving.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11718267February 16, 2026ENGINE
Engine light, engine has been rough and loud
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11718247February 16, 2026STEERING, SUSPENSION
Safety Concern – Steering Instability / Death Wobble – 2021 Jeep Wrangler Sahara To Whom It May Concern, I own a 2021 Jeep Wrangler Sahara with approximately 30,000 miles. I am writing to formally document and request a resolution for a recurring and severe steering instability commonly referred to as “death wobble.” The vehicle experiences violent front-end oscillation after encountering normal road conditions (e.g., highway speeds and minor road irregularities). This condition poses a significant safety risk to me, passengers, and other drivers. This issue has been widely documented in Jeep Wrangler models and addressed in various Technical Service Bulletins concerning steering dampers, ball joints, track bars, and front suspension components. Given the known history of this condition in Jeep vehicles, I am requesting: A full diagnostic inspection of all steering and suspension components. Confirmation of any applicable Technical Service Bulletins. Repair or replacement of defective components at no cost. Written documentation of findings and repairs. This vehicle has been properly maintained and has low mileage for its model year. A violent steering oscillation at highway speed is not normal wear and tear — it is a safety defect. If this issue cannot be resolved under warranty or goodwill assistance, I will pursue escalation through Stellantis Customer Care, the National Highway Traffic Safety Administration (NHTSA), and applicable consumer protection or lemon law provisions. I am requesting written confirmation of how this matter will be addressed. Sincerely, Cindy Rossbach 29872 Milby Drive Easton, MD 21601 410-829-2098 [email protected] VIN: 1C4HJXENOMW771106
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11718015February 14, 2026ENGINE, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
I own a 2024 Jeep Wrangler 4xe with approximately 14,000 miles. The vehicle is subject to multiple safety recalls involving fire risk and potential catastrophic failure. Recall 1 involves the high-voltage battery. The manufacturer instructed owners not to charge the vehicle and not to park near structures due to risk of fire. The recall notice states that not charging may lower the risk of fire. Recall 2 indicates that manufacturing contamination (dust/debris) may cause fire or catastrophic engine failure. No remedy is currently available and no repair timeline has been provided. To perform the battery recall, the dealership advised that the vehicle must be charged. However, the dealer indicated limited charger availability and no loaner vehicles, requiring the vehicle to be left for multiple days. Recall 1 has been repaired, but it took multiple attempts because the dealership was not properly equipped to handle it. Recall 2 remains outstanding. Due to manufacturer safety instructions and unresolved recall conditions, the vehicle cannot be safely or normally operated as intended. There is now a pattern of recalls involving acknowledged safety risks with potential fire and catastrophic failure. I sought manufacturer-sponsored arbitration regarding these safety concerns. Relief was denied on the basis that risk of catastrophic loss does not constitute a defect unless a failure event occurs... I am submitting this complaint due to concerns regarding vehicle safety, operability, and the absence of a timely remedy.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11717802February 13, 2026UNKNOWN OR OTHER
There was no specific incident with my car. This was a voluntary safety recall due to issues with the hybrid models of JEEPs. There is risk of fire. There is no remedy. This is a safety issue and I am unable to use the car with benefits of hybrid and battery technology as it was sold to me.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11717779February 13, 2026ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
After first month the trouble began. It’s a diesel. Many times this car has stalled in traffic — while stopped in traffic and while driving at high speeds. Everything just turns off and steering wheel locks up. It says to put in park. After many tries to start, it will turn back on. Has been taken to dealer many times and nothing has worked. I’ve left Jeep there for months at a time, and they still can’t fix it. This is a safety hazard. Someone might get killed by this. How can this be allowed? We need help desperately.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11717746February 13, 2026POWER TRAIN, ELECTRICAL SYSTEM
After 68C recall has been performed and "passed" the car will lose acceleration and power when trying to go up a hill. Will not accelerate when in electric mode.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11717620February 12, 2026ENGINE, ELECTRICAL SYSTEM
I have a 2024 Jeep Wrangler Rubicon 4xe that was caught on fire at 2am 2/10/26 when parked in my garage. Jeep issed 68C recall for its defective EV battery, and I had finished the recall on 1/20/26 in Fremont CDJR in CA, but it was still caught on fire. I have every thing saved, Ring footage and invoices from the dealer about recall. Just want to report that the remedy from Jeep does not help at all.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0