Jeep Wrangler Complaints

2,374 consumer complaints on file.

#11713191January 25, 2026
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
After having the 68C recall software update completed on my Jeep at an authorized dealership, I now experience sluggish and decreased acceleration (even deceleration) upon pressing the accelerator more than half way (approximately). This happened twice on hills in which I needed to increase power while in Electric mode. What happened was the jeep seemed to lose power and decrease in speed while trying to go up the hill. I continued pressing the accelerator farther down and the jeep seemed to be even more sluggish until all of a sudden the combustion engine kicked in at a very intense level and high RPM, lurching be forward, almost into the back of another vehicle. The sudden decrease in power to an even more sudden and drastic (sharp) increase felt dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713075January 24, 2026
UNKNOWN OR OTHER
Recall 68C has NOT been remedied on my 2021 Jeep Wrangler 4xe (VIN [XXX] ). Details are as follows: Recall: Battery / high-voltage system (Recall 68C) Status: Failed battery test, vehicle held at dealer Delay: Quoted 4–8 weeks waiting for replacement battery Impact: Vehicle unusable / safety-related immobilization Mileage: 34,000 Dropped off: [XXX] CJDR on January 8, 2026 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712894January 23, 2026
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I own a 2024 Jeep 4xe in Alabama with approximately 9,000 miles. The vehicle was towed to a dealership due to safety concerns related to active recalls, including Recall 68C involving the high-voltage battery, as well as a second engine-related recall for which no remedy has been issued. The vehicle was checked in and a repair order was opened. Dealer diagnostic notes indicate trouble codes related to the high-voltage system, coolant heater, and EVAP system, and state that certain components “need to be replaced.” Despite this, I later received a text message stating the vehicle was “ready for pickup,” even though active safety recalls remain and it was not clearly communicated that the listed components were replaced. Because these recalls involve potential fire risk and high-voltage system faults, I do not feel the vehicle is safe to operate, especially with children riding in it. The vehicle has remained at the dealership for almost 2 weeks with limited communication. I am currently paying for a rental vehicle out of pocket while awaiting reimbursement from Stellantis, with no clear timeline for repayment or confirmation of continued coverage. Attempts to obtain updates from both the dealership and Stellantis case management have often gone unanswered. I am submitting this complaint due to unresolved safety concerns, extended vehicle downtime, unclear repair status, and financial impact related to rental transportation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712869January 23, 2026
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
To address what system failed: The Engine shuts off while driving at highway speeds without warning. The Electrical system suddenly and completely shutdown. Loss of Propulsion while driving. To address the safety for myself and others at risk: The Vehicles sudden loss of propulsion at highway speeds created an immediate risk of rear-end collision, loss of control of the vehicle or being stranded in active traffic lanes. Surrounding vehicles were forced to brake and maneuver unexpectedly, placing myself, passengers (children) and other motorists at risk of serious injury or death. No warning lights prior to failure and the vehicle will be inspected on February 2, 2026 at Westgate in Raleigh.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712834January 23, 2026
POWER TRAIN
I just had the 68C recall done to my Jeep Wrangler 4XE recently. Before the recall, it was running fine. But now, every time I go uphill in electric only mode, the car would suddenly lose power (eg. slowing down from 50 MPH to 20 MPH). Pressing the accelerator does nothing, until I fully depress it, at which point the gas engine would start and the car jerks forward. It's very dangerous with the sudden slow down and speed up for no reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712795January 22, 2026
STEERING, UNKNOWN OR OTHER
My wife and I were driving to the dealer to have a safety recall service performed on her Jeep Wrangler 4XE. We had just merged onto the highway, I was in my car, behind my wife in her Jeep. Less than a mile onto the highway, my wife suddenly slowed down and moved to the right lane. As she moved over to the right lane, I saw her front tire violently wobbling back and forth. We slowed down to 30mph on the highway and after approximately 30 seconds the problem seemed to resolve. We limped our way to the exit (about another mile) and to the dealer about 1/4 mile off the highway. When my wife got out of the car she was still shaking, rattled by what had just happened. When we described what happened to the service center they responded "oh, you had the death wobble." After some research, I watched several videos about the death wobble, which confirmed what I had just seen. What if my wife had panicked and pulled over into another car in the right lane? What if she was on a small 2 lane highway and veered off the road and down an embankment? There were no warning lights or messages on the vehicle indicating any problem prior to this happening. This happened with ZERO warning and was terrifying to watch, let alone my poor wife experiencing first hand. The Jeep dealership has run diagnostics and report it is a bad steering damper. More than 3 weeks later the car remains at the dealership, awaiting repair of not only that, but also the safety recall fix for the hybrid battery. Communication from the dealership has been vague and suspicious in my opinion. They repeatedly have said they are waiting to hear from jeep on what to do next. My research indicates a previous class action suit relating to this "death wobble" issue on previous models. How does something this dangerous still happen on a 2023 model car with 19000 miles in 2025. I'm shocked at how casually the dealer and manufacturer have addressed this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712756January 22, 2026
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
After 68c recall vehicle on electric mode looses complete power “maximum throttle input”uphill for roughly 5-10 seconds until gas engine kicks in to support. On 2 drives after getting the vehicle back i almost got rear ended by an 18 wheeler both times
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712642January 22, 2026
ELECTRICAL SYSTEM
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System). The vehicle was taken to the dealer and the contact was informed that the repair could not be performed because there were no loaner vehicles available, if the repair failed. The appointment was rescheduled for two weeks later. The dealer was contacted prior to the scheduled appointment date and the contact was informed again that no loaner vehicles were available. The manufacturer was made aware of the issue but provided no assistance. The contact was informed that the manufacturer could check with other dealers and about the availability of a loaner vehicle. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712538January 21, 2026
SERVICE BRAKES
Front brakes and rotors 0n 2024 Jeep Wrangler Unlimited 4xe had to be replaced at 16,926 miles due to disintegration, rusting, and break down of components. No prior warnings or messages. Damage to front braking system put vehicle occupants at risk due to difficulty stopping. Defect identified by dealer and components replaced at cost to consumer of $394.95.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712427January 21, 2026
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
Following a manufacturer over-the-air (OTA) software update released in Fall 2025 and subsequent completion of Safety Recall 68C, my vehicle exhibits new and dangerous driving behavior that did not exist prior to these updates. While operating in electric mode, the vehicle can unexpectedly lose power during acceleration, including at roadway speeds and while climbing hills, creating a risk of sudden deceleration in traffic. Under electric operation, the vehicle accelerates normally up to approximately 45 mph. Beyond that point, electric power output progressively decreases even as accelerator input is maintained or increased. Vehicle speed can decline while the accelerator is further depressed, and the electric power indicator visibly drops. This often results in abrupt internal combustion engine (ICE) engagement, aggressive downshifting, and sudden acceleration. This loss-and-surge behavior is unpredictable and hazardous, particularly in traffic or on inclines. Prior to the OTA update and recall action, the vehicle provided consistent electric power well beyond 45 mph, and ICE engagement was smooth and nearly imperceptible. I consistently achieved approximately 22–23 miles of electric range on the same daily route. Post-update and post-recall, usable electric range has been reduced to approximately 14–15 miles under similar conditions, regardless of weather. The issue also occurs at low speeds, including complete loss of electric momentum while climbing hills, followed by harsh ICE engagement that can cause wheel spin. This behavior raises safety concerns related to power loss and unexpected acceleration. Based on the timing and nature of these changes, I am concerned that software updates may be intentionally limiting battery power output and usable capacity to reduce stress on potentially defective high-voltage batteries rather than correcting the underlying hardware defect. This materially alters vehicle performance and safety and requires investigation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712353January 21, 2026
UNKNOWN OR OTHER
The issue involves the high-voltage battery system and charging system on my 2023 Jeep Wrangler 4xe. The vehicle was previously subject to Recall 95B, which addressed high-voltage battery safety concerns and was performed by an authorized Jeep dealership. After that recall, the vehicle later experienced additional hybrid system issues, which required replacement of the charging port due to battery-related faults. Most recently, the vehicle was brought to the dealership for Safety Recall 68C, which addresses potential internal battery cell failure that may lead to overheating or fire. During the recall procedure, after the required software updates and diagnostic testing, the vehicle failed the 68C recall. The dealership confirmed that the high-voltage battery must be fully replaced. The vehicle has been out of service since January 6, 2026 and remains at the dealership. A STAR case was opened with Stellantis, but the dealer has confirmed there is no estimated time of arrival for the replacement battery and no estimated time to repair the vehicle. The battery is available for inspection upon request. This defect poses a serious safety risk, as the recall involves potential battery overheating or fire, including when the vehicle is parked. I was advised not to charge the vehicle and to park away from structures prior to repair. The issue has been confirmed by an authorized Jeep dealership and acknowledged by the manufacturer, but the safety defect remains unresolved due to the lack of an available remedy. Due to the unresolved safety recall and lack of an estimated repair timeline, I have been unable to use the vehicle while continuing to incur lease payments and insurance costs. The vehicle is not in my possession and remains out of service solely due to a manufacturer-acknowledged defect. This ongoing loss of use and financial burden has not been addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712350January 21, 2026
ELECTRICAL SYSTEM
I took my Jeep into the dealership for the 68C recall and when I got it back they stated they updated the software. I checked the history of the Jeep and did not see that the dealership charge the battery to 75% or do a test drive. My understanding is that these two things out of three were to be done for the recall to be completed. I just want to make sure it was done correctly. When I contacted the dealership they did not want to answer my questions about charging the HV battery to 75% or the test drive. Also according to the paperwork from the dealership it just shows "updates per recall."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712321January 21, 2026
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
The vehicle experienced a loss of motive power while stopped at a traffic light and would not accelerate when the accelerator was pressed. The failure appears related to the powertrain/electrical system. The vehicle was unable to move and required a restart to regain propulsion. The vehicle remains available for inspection upon request. This failure placed my safety and the safety of other road users at risk due to the inability to proceed through an intersection as expected, creating a risk of collision. The problem has not been reproduced on demand, but it has occurred at least once and is consistent with an active safety recall (A7C) related to loss of motive power. The issue has been discussed with the manufacturer and a dealer, both of whom confirmed that no repair or interim remedy is currently available. The vehicle has not been physically inspected by the manufacturer due to the lack of an available repair. No warning lamps or messages were present prior to the failure, and the loss of propulsion occurred without warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712186January 20, 2026
VEHICLE SPEED CONTROL, ENGINE, FUEL/PROPULSION SYSTEM
Lost all power to vehicle after driving for approximately 40 minutes, around 60-70 MPH. I was driving on the highway and then lost all power. I was able to pull off of the interstate and got a few blinking messages. The only one I remember was "Shift to P to Start". I could not accelerate at all and probably had less than a minute to get to safety before the car coasted to a stop and I was forced to put the car in park and turn it back on. It seemed like a forced restart on a computer but you could not choose the time or place to do it and there was very little warning. This is a huge safety issue!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712092January 20, 2026
UNKNOWN OR OTHER
I am writing to demand the immediate buyback of my 2024 Jeep Wrangler 4xe due to catastrophic safety defects, multiple recalls, and Stellantis's own actions that have rendered this vehicle unsafe, unmarketable, and virtually worthless. The confluence of critical safety recalls, stop-sale orders, and the announced phase-out of this model line has created an untenable situation that warrants full repurchase of this defective vehicle. CRITICAL SAFETY DEFECTS AND RECALLS My vehicle is subject to the high-voltage battery fire risk recall, which poses an imminent danger to my safety, my family's safety, and public safety. The risk of spontaneous battery fire—even when the vehicle is parked and turned off—is unconscionable and represents a fundamental failure in engineering and quality control. I purchased this vehicle with the reasonable expectation that it would not pose a fire hazard that could destroy my property or endanger lives. Additionally, this vehicle is affected by the engine casting contamination defect, which compromises the structural integrity and reliability of the engine itself. This is not a minor defect; it strikes at the core functionality of the vehicle and raises serious questions about long-term durability and safety. STOP-SALE ORDER AND PHASE-OUT ANNOUNCEMENT Stellantis has issued a stop-sale order on these vehicles, effectively acknowledging that they are unfit for sale to consumers. If this vehicle is too dangerous and defective to sell to new customers, it is equally unacceptable for me to continue owning and operating it. The stop-sale order is a public admission of the severity of these defects. Furthermore, Stellantis has announced the phase-out of the Wrangler 4xe line, which has immediate and devastating consequences for vehicle value, parts availability, service support, and resale potential. This decision effectively orphans current owners and guarantees dramatic depreciation far beyond normal market conditions. CATASTROPHIC FINANCIAL IMP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712077January 20, 2026
ENGINE, STEERING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving down the road with vehicles on opposite side and vehicle shut off with no warnings and had no steering. Had to turn vehicle on and off 3-4 times to get back to home. Had to get vehicle towed to dealership and now has 3 recalls on it and two have no remedy. It has been since October of 2025 since this has been going on with no fix, no solution, no reimbursement for payments still being made on a vehicle that is not drivable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711964January 19, 2026
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
OFFICIAL REPORT: UNJUSTIFIED DENIAL OF SAFETY REMEDY & DATA INCONSISTENCY - VIN: 1C4JJXN6XPW623043 I am filing this official complaint regarding a significant barrier to resolving Safety Recall 68C (Battery Fire Risk) and Recall 78C on my 2023 Jeep Wrangler 4xe. 1. DEBUNKING MANUFACTURER CLAIMS: Stellantis Middle East (Ref: FA-25274) has declined to perform the remedy, claiming authorized dealers in my region lack the necessary equipment. This is FACTUALLY INCORRECT. The manufacturer's own portal (jeep.com) confirms that Recall 04B (HCP Software Update) was successfully REPAIRED on this VIN by the local authorized dealer (Harlem Cars). 2. DISAPPEARING SAFETY RECORDS: I possess a prior screenshot from the official portal confirming that Recall 95B (High Voltage Battery) was also successfully REPAIRED by the same dealer. However, this record has recently DISAPPEARED from the active recall list on the manufacturer's website. This removal of a safety record, combined with the current denial of service, raises serious concerns about data integrity and safety compliance. 3. PROVEN TECHNICAL CAPABILITY: The successful completion of Recall 95B and 04B-both involving high-voltage systems and software-proves the dealer is fully equipped. Furthermore, Mopar Session ID: b27c4acf-bcff-4dbc-99ac-aba6477d31b1 confirms active, real-time communication between the dealer's WiTECH 2.0 tools and U.S. servers. 4. REQUEST: I request NHTSA to intervene and compel Stellantis to provide the necessary software permissions to the local dealer to resolve the 68C fire hazard and the IDCM replacement immediately.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711906January 19, 2026
ENGINE
Recall 78c issued with no remedy in a timely manner. Had to move from HI to CA on military orders and vehicle is stuck in Hawaii until there’s a remedy because it cannot ship with this recall. Manufactures only advice was to leave at dealership until remedy is out. Dealership would not hold our vehicle until remedy is ready.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711841January 19, 2026
ELECTRICAL SYSTEM, ENGINE
I cannot park my car in my garage or in my driveway for fear of the fire. This could happen while I am driving or parked. 2nd is that my Jeep could lose power and my Jeep could stop running while I am driving. This could happen on a highway going 65 MPH causing a crash which could kill or seriously injure myself, passenger and anyone else around. I received a recalls stating these warnings and that there are no fixes for it. I live in a townhouse development. If my car catches fire in my garage of my driveway all the houses will catch fire as well. And the 2nd goes without saying...I don't want to drive anywhere but to and from work. Crazy when I am making huge payments on a vehicle I cannot drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711611January 17, 2026
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I have two open serious recalls on my Jeep Wrangler 4xe. There is a recall for the batter/charging system so I cannot plug it in to the charger I purchased for my home. I also have a continuing issue with my gas tank - it will not fill and the nozzel clicks off even though I have next to no gas in the tank. I can't charge the car, yet can't fill it with gas. I have brought it back to the dealership 3 or 4 times in the less than two years of owning the car. There is also a recall that effects the engine so I am scared to drive it on the highway. Basically I was tricked into leasing a $60,000 piece of absolute garbage. I can't get out of the lease early without having to -pay some type of penalty or losing money, which is really unfair. The company knows about these issues and took advantage of customers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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