Jeep Wrangler Complaints

18,838 consumer complaints on file.

#11685736September 8, 2025
ELECTRICAL SYSTEM
I see that there are recalls for the center cluster on the dash for jeeps like mine from 2018 through 2022 or 2024 but mine has is not included in that recall however mine is now out According to our mechanic I have a black screen cannot see if I have gas or if my vehicle is overheating, cannot see any of the warning signals. Please advise why my jeep is not included in that recall. Mine is a 2020 jeep wrangler unlimited
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685715September 8, 2025
ELECTRICAL SYSTEM
This is an unmodified 2025 Jeep Wrangler with less than 3000 miles. While driving between 20 and 30 miles per hour, the vehicle went completely dead in traffic. No power, no lights, no dashboard, no blinkers, no brake lights. It stalled and was stuck in drive. It proceeded to roll a few feet after failing. It would not start as nothing was functioning. Because there was no power to the vehicle at all, I could not open the tailgate to get tools or a light. I had to climb over the seats. The vehicle failed in traffic while driving and came to an immediate stop in the road. In approximately 50ft I would have been turning left into and intersection. After a few days at the dealer, they recreated the problem. They drove it about a mile and it failed in traffic and needed to be towed to the dealership again. There was no warning or check engine light. Everything just went black/dead. The dealer states "The ground wire under the TIPM/Fuse Panel was loose, causing intermittent short to ground canceling all power to vehicle." The vehicle has only 3000 miles on it, so this was a defect from the factory, as the wire is not even accessible without disassembly of the engine compartment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685620September 8, 2025
POWER TRAIN
The contact owns a 2022 Jeep Wrangler. The contact stated that on three separate occasions while driving at various speeds, the vehicle jerked upon depression of the accelerator pedal with a message to "Service Transmission Continue in D - Do Not Shift or Turn Engine Off" was displayed on the instrument panel. On the first failure, the contact was able to drive the vehicle to Galeana Chrysler Dodge Jeep Ram (14375 S Tamiami Trl, Fort Myers, FL 33912); however, the contact was informed that the dealer would not honor warranty. The vehicle was taken to another dealer and the body control module was replaced. The failure returned months later while the contact was out of town and the vehicle was towed cross country on the contact's trailer back to the dealer. The contact was informed on the visit that the transmission control module was defective and the TCM was replaced; however, the failure returned months later. The vehicle was taken back to the dealer where it remained. The dealer reached out to the manufacturer while the contact waited for a decision from the manufacturer. The vehicle was not yet repaired and remained with the dealer. The failure mileage was 2,132.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685545September 7, 2025
SERVICE BRAKES, UNKNOWN OR OTHER
While driving in town the red warning lights came on (Traction control, abs lights) Vehicle would not shift when trying to accelerate, speedometer not working along with a few other issues. Mechanic said abs module needs to be replaced. Then he informed me that the part is not available for purchase and not being manufactured anymore. I now have a vehicle that is useless and not safe to drive. This is unacceptable customer service. Very disappointed in Jeep for not addressing this problem or offering an alternative solution. I can not afford to buy another car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685445September 6, 2025
ENGINE
The engine in my 2014 Jeep Wrangler Unlimited (3.6L Pentastar V6) suddenly seized without warning at approx. 154,525 miles. The vehicle stalled while in motion, causing immediate loss of power and creating a dangerous situation where I could have been struck by other traffic. This was a major safety hazard. The Jeep was towed to a dealership, where technicians confirmed the engine is seized and provided a written estimate of about $12,000 for full engine replacement. I later had the vehicle towed back to my home, but the failed engine remains in the vehicle and is available for inspection upon request. The problem has been reproduced and confirmed by the authorized Jeep service center. Jeep/Stellantis Customer Care has also been contacted, and a case has been opened.Decline goodwill assistance. There were no warning lamps, messages, or prior symptoms before the failure. The vehicle was operating normally until the sudden stall. This lack of warning combined with the engine seizure placed my safety and the safety of others at risk. I believe this issue is part of a known defect pattern with the 3.6L Pentastar engine, which has been subject to numerous complaints, service bulletins, and litigation. A well-maintained Jeep engine should not fail catastrophically at this mileage without warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685251September 5, 2025
AIR BAGS, STEERING
On September 2, 2025, while driving at 65 mph, I lost control of my vehicle three times. The traction control light came on each time, creating a serious safety risk to me and others. The issue appears to involve the airbag clockspring/steering column assembly, matching symptoms reported under Safety Recall 27B (RC-27B-24). My VIN is not currently included in the recall. Chrysler Dodge Jeep Ram opened Case #94164354 and advised me to submit this so my VIN can be added. The part is available for inspection. My car is not drivable at this time due to the safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685287September 5, 2025
STEERING
The steering is very loose in this model, ive read that its caused by an aluminum steering gear and replacements are steel, this is a huge safety concern and a hefty repair a vehicle that had less than 40k miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685402September 5, 2025
ELECTRICAL SYSTEM
The engine/power shut off while I was driving on the interstate (70mph). I had to use the remaining momentum to pull over to safety and get it towed to the dealer. It ended up the battery died, but I wasn’t notified in advance before this incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685327September 5, 2025
SUSPENSION
While on a trip from Texas to Arizona on the interstate highway system I was passing a semi-truck and my front wheels and steering wheel experienced a very violent vibration. The vibration would not stop until I slowed from 75 mph to approximately 35 mph. VERY dangerous at that speed, while passing, and moderate traffic. This happened to me again in South Texas where I live on a state highway where I was shifting into third gear accelerating through about 50 mph with the exact same vibration until I slowed below 30 mph. We also have the same year 2023 Jeep Gladiator and we experienced the exact same issue after hitting a small bump traveling at approximately 70 mph. Since then I have looked into the issue on the internet and it is abuzz with Jeep owners and claims of a "death wobble" in the steering system. It appears there was a previous lawsuit in which the manufacturer was not found at fault but this problem persists based on the internet traffic I've seen and the number of products being offered, by after market companies, to correct this issue. I can enter the Gladiator VIN and another report if that helps. Please advise...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685233September 5, 2025
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE
The contact owns a 2024 Jeep Wrangler. The contact stated that while driving at various speeds, the vehicle entered LIMP Mode with the image of a turtle displayed on the instrument panel. Soon after the failure, the instrument panel went blank. The contact stated that the vehicle lost motive power with a loud fan blowing sound coming from the vehicle. The contact pulled over and turned off the vehicle. Upon restarting the vehicle, the vehicle failed to exceed 20 MPH. The vehicle was taken to the dealer on several occasions however, the mechanics were unable to duplicate the failure or diagnose the vehicle. The manufacturer was notified of the failure but offered no assistance. The vehicle remained in the possession of the dealer unrepaired. The failure mileage was approximately 20,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684956September 4, 2025
SERVICE BRAKES, STEERING
The primary component that failed is the brake caliper, which caused a dragging brake, overheating, and visible smoke after a brake pad replacement. This is a defect in a critical safety system, not routine wear and tear. The caliper failure, combined with rapid deterioration of the pads within only seven months of purchase, makes clear that the Jeep was sold to me with preexisting and undisclosed defects. The defective caliper and removed parts remain available for inspection. My safety and the safety of others were directly at risk. A dragging brake drastically reduces stopping ability, can cause sudden brake failure, and creates a fire hazard when smoke and heat build up. These risks make the vehicle unsafe for road use. In addition, there is a well-documented steering defect known as the “death wobble.” Some sources classify this under a recall, while others describe it as covered only by an extended warranty. This inconsistency has prevented me from obtaining clear assistance despite the serious safety implications. The issue has been reproduced and confirmed by a certified Jeep dealership. I have service records, dealer inspection notes, and photos documenting the condition, including metal-on-metal wear, dragging brake, and resulting smoke. The vehicle has been inspected by dealership technicians and is also under review with FCA, who have assigned a claim number. When I initially sought assistance, I was told the failures were “wear and tear.” That is inaccurate, as no reasonable consumer could cause this level of brake and steering deterioration in such a short period. I have been forced to pay out-of-pocket for defects clearly present at the time of sale, even though Carvana, SilverRock, and FCA denied responsibility. Under the Magnuson-Moss Warranty Act, consumers are protected when vehicles are sold with hidden defects, regardless of warranty status. This Jeep was sold in unsafe condition. The caliper failure and death wobble are preexisting hazards
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685153September 4, 2025
ENGINE, VEHICLE SPEED CONTROL
Jeep 4XE loss of motive power. Was driving and warning came on to Service Charging System and lost all power while driving on freeway. Had to coast to a safe place to pull over. Screen told me to put vehicle in park. Put it in park, turned engine off, then turned it back on and it drove fine. Posted to Jeep 4XE group as this issue seems fairly common on there and they mentioned that you guys are looking into this issue and called it loss of motive power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685011September 4, 2025
STEERING
Dear NHTSA, I am writing to formally report a serious safety issue involving my 2023 Jeep Wrangler. Recently, I experienced what is widely known as the “death wobble,” a violent and uncontrollable shaking of the steering wheel and front end while driving. This incident nearly caused me to lose control of the vehicle and crash, creating an extremely dangerous situation for myself and others on the road. The “death wobble” is caused by defective or worn suspension and steering components, including track bar bushings, ball joints, tie rod ends, and other parts. The experience was terrifying, and I had to carefully slow down and pull over to regain control of the vehicle. I am aware that a nationwide class-action lawsuit settlement was approved in June 2023 for Jeep Wrangler models (2018–2020) and Jeep Gladiator models (2020) for this exact issue. The settlement provided extended warranties, potential coverage for suspension components, and reimbursements for repairs. While my vehicle is a 2023 model, I am concerned that this ongoing safety defect persists in newer models as well, which suggests that Jeep has not adequately addressed the problem. My vehicle is currently at a dealership, and I have been informed that I am responsible for covering the cost of repairs despite this being a known and dangerous defect. I strongly believe this is an unfair burden on consumers and poses a continuing public safety risk. I respectfully request that the NHTSA investigate this matter, evaluate whether 2023 Jeep Wrangler models should be included in recalls or settlements, and take steps to hold Jeep accountable. I also request guidance on what recourse I may have as a consumer who has experienced this safety issue firsthand. Thank you for your time and commitment to road safety. I am happy to provide additional information, documentation, or repair records as needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684684September 3, 2025
AIR BAGS, SEAT BELTS, UNKNOWN OR OTHER
I have brought my vehicle in for 3 time for the dealership to take a look at Europe messages I have received. It is currently with them right now.as the start stop function is now not working. This happened while in the dealers possession and was working normally prior to me being it into the dealership. They said they repaired a vacuum leak. After the apportionment I noticed the start stop function wasn’t working and it said battery charging. I took my vehicle on a long drive to charge the auxiliary battery, but nothing changed. I brought the car back to the dealership and they are now saying they are not responsible as a battery can drain at any time. I have asked for dates on their OBD scans but they either do not have them or are unwilling to provide them to me. I asked what systems the auxiliary battery affects other than the start stop function. They told me seat belts, dash lighting and obviously emission because the vehicle will not start and stop the way it is supposed to, and continues to run while sitting at a light or stopped in traffic. I am currently waiting on results regarding the start stop function.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684688September 3, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, WHEELS
ABS and Traction Control lights are on. Sometimes Emergency Brake light comes on causing it to go into “limp mode”. This is dangerous for me bc this is my Mail Jeep. I’m driving on roads where the speed limits are sometimes posted at 55mph. Mechanic replaced the rear wheel sensors because the computer indicated that was the problem. Did not fix the problem. The ABS Module has to be replaced and they’re on back order. Forums online have many different people stating they’re having the same problem with JEEP. JEEP parts department stating it could be a year or more before the part comes in and is available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684726September 3, 2025
ELECTRICAL SYSTEM
I have experienced an Instrument Panel Cluster (IPC) display failure, and the vehicle is available for inspection upon request. This failure poses a direct safety risk to myself, my passengers, and others on the road. The display initially flickered and flashed, which created a driving distraction, and now it has gone completely blank. Without the IPC, I cannot monitor the speedometer, fuel level, warning lamps, or other vital vehicle information. I believe this condition violates Federal Motor Vehicle Safety Standard (FMVSS) No. 101 regarding the accessibility and visibility of required controls and displays, thereby increasing the risk of a crash. The issue has been inspected by an independent service center, which confirmed the failure and encouraged me to contact the manufacturer about a potential recall. There were no warning lamps, error codes, or messages prior to the failure. The first symptoms appeared a couple of months ago when the display began flickering intermittently. Since then, the problem has worsened to the point where the display now rarely turns on at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684831September 3, 2025
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The contact owned a 2024 Jeep Wrangler. The contact stated that while the vehicle was parked in the driveway and charging, the battery caught on fire. The vehicle was unoccupied. The contact stated that the entire vehicle was on fire. The contact stated that the fire department and Hazmat arrived. The fire department extinguished the fire. The vehicle was a total loss. The contact stated that the failure was due to a thermal reaction in the battery. The contact stated that the fire report was not available. The vehicle was loaded into a secure container and towed to the local tow yard. The contact stated that the fire department and Hazmat team recommended the vehicle be stored in a container for safety precautions. The manufacturer was made aware of the failure. The contact was informed that there will be an investigation. The failure mileage was approximately 31,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11684743September 3, 2025
UNKNOWN OR OTHER
Regarding bullet point one: Not sure Bullet 2:My safety and my husband's safety would have been at risk if it had crashed into our house as he was sitting where it could have possibility entered the house. Bullet 3: Not sure Bullet 4: Vehicle was has not been inspected by manufacturer. Jeep was not driveable. State Farm was contacted and a wrecker came and towed the vehicle to Caliber Collision. The Jeep is there now. Drove into driveway and placed Jeep in reverse to back up to a shed. I put my foot on the accelerator to backup but the Jeep lurched forward and accelerated. It would not stop, even as I tried to brake, until it ran through a privacy fence knocking down 3 cemented metal posts and bent another one. It also ran over a metal bird cage, metal table, Talavara bird bath, and uprooted an 8+' shrub before coming to a stop inches away from our HVAC unit and the house. Marks on the driveway seem to indicate the right rear tire kept turning and the left rear tire buried into the ground almost up to the axle. Bullet 5: There were no warning lights or signals before the accident.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11684696September 3, 2025
ELECTRICAL SYSTEM
Display screen for the heat and air, radio, backup camera stopped working. Entire unit will need to be replaced per our estimate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684423September 2, 2025
ELECTRICAL SYSTEM
The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the instrument panel became inoperable. The contact stated that the failure persisted. The contact related the failure to NHTSA Campaign Number: 24V652000 (Electrical System). The vehicle was taken to the dealer, and the contact was informed that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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