Jeep Wrangler Complaints

2,374 consumer complaints on file.

#11491411October 29, 2022
STRUCTURE:BODY
Military member stationed overseas. Purchased vehicle through Military Auto Source. Dealer has to take wrangler into local Jeep dealer. Dealer heard banging on right side of wheel. When local Jeep dealer completed inspection they noted the chassiss weld completely missing. This is a huge safety issue. This car has not even been driven 100 miles yet. I would like someone to look into this issue. My Wrangler can’t possibly be the only one in this situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491087October 27, 2022
POWER TRAIN, UNKNOWN OR OTHER, STEERING
Svc 4wd light went on in the car after start-up, and i tried to reverse from my parking spot with the wheel turned and it felt like the emergency brakes were on. I stopped to check and they were not. i tried to reverse again and the car starts making a grinding noise and jerking motion as it pulls out slowly. When I drive straight I almost can’t accelerate and the car randomly jerks and stops which could cause an accident if the person behind me doesn’t brake quick enough. I immediately brought it to the Jeep dealership since this is the second time in a week this has happened but the first time it seemed to resolve itself. The service tech put a device to check the cars computer and I was told the car is no longer driveable and said something is wrong with the transmission and transfer case.they did not have loaners or rentals so now I am careless.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490713October 24, 2022
ELECTRICAL SYSTEM
I was driving my 21 4xe on e-save mode with a quarter tank of gas left and about quarter of my battery life left when it suddenly powered down while driving. I had my ten year old son with me when the Jeep suddenly shut down in the middle of the street without warning. Seconds before shutting down the “D” light on the shifter started blinking, a red battery indicator flashed on the screen and then it was dead. I moved to the far tight lane as fast as I could. Although I was able to get over, it still died in the middle of moving traffic. I almost had a wreck! Called roadside assistance and waited 45min for a battery jump. They came but the jump did not work. All the lights came on but my jeep would not start. Had to wait another hour and a half for a special tow because it wouldn’t go into neutral. Finally, the police showed up because we were impeding traffic and I was then able to get a tow after 2 1/2 hrs in the middle of traffic with my son At Night! Eventually we had it towed back home because it was so late. But now I have to have it towed to the dealership I purchased from which is 45min away. So frustrating! Everything was fine, no warnings until seconds before powering down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490388October 22, 2022
UNKNOWN OR OTHER
Rear window glass exploded out of no where
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490280October 21, 2022
ENGINE
Vehicle would not start. Drove to a distant High School. Parked. Went to leave and the vehicle will not start. I had to have the vehicle towed to the dealership. I have been advised that it is a Hybrid Engine Coupling. There were no warning lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490125October 20, 2022
POWER TRAIN, SUSPENSION, STEERING
The vehicle violently shakes when it encounters a bump, pothole, or other road surface deviation while driving over 60mph. The steering wheel and front wheels of the vehicle both do this until speed is reduced to under 50mph. Control of the vehicle is greatly reduced during this period. The vehicle is currently at the dealership with 3,000 miles and was purchased new in June of 2022. There are no warning lamps, messages, or other symptoms that appear prior to this behavior. The behavior is consistent, occurring anytime its driven over 60mph and a road surface deviation is encountered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490043October 19, 2022
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Brand new 2022 Wrangler Sahara 4xe randomly stalled in traffic. There was about 450 miles on the vehicle. This happened about 2 weeks after I purchased the vehicle. I've seen that others have been having this issue and there's even a lawsuit regarding this. I had two passengers in the car with me and I was driving at night with a line of cars behind me down a windy road and could have caused a pile up. When I first got in the car, the pure gas range was around 135 miles. I put the car in electric and drove for about 3 minutes till I arrived at my destination. Right after I put the car in park, the low fuel sign came on but there was still around 126 miles left of gas so I was very confused. I drove for another 5 minutes and this time the fuel dropped down to 34 miles. So within a matter of minutes, I lost 100 miles in gas range. I went to fuel the car and when I turned it off and on, the low fuel sign disappeared and the car was back to 126 miles of gas range before I even put any additional fuel into it. I figured this was just a fuel sensor issue and ignored it. After I added fuel, it drove fine for 30 minutes or so and then as I was driving home, I noticed that the car seemed to just suddenly slow down and I got a warning sign to put my car in park and turn it off and on. I was able to pull to the side but I noticed that on the side where you can choose between, electric, hybrid, and e-save, all of the options were not lighted. It appeared as though the engine had stalled. Once I restarted the car, it ran fine. I do not believe I received a check engine light or any other warning signs except for the car telling me to restart and once I did, everything went away. Some folks on the 4xe forum said to check the fusebox and 90% of the fuses were loose or not seated properly. However, this should not be related to the fuel sensor issue. Brought it to a dealership and they said nothing was wrong with it and no codes came up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489692October 18, 2022
ELECTRICAL SYSTEM, ENGINE
Driving at highway speeds in Idaho on a road-trip from California. Vehicle suddenly shuts down with warning lights saying to put in park. Very dangerous as there is little to no shoulder on this stretch of highway. Cars had to swerve around the vehicle as it rapidly lost speed. Check engine light is now on. No warning lights prior to sudden shut down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489666October 17, 2022
POWER TRAIN, ENGINE, VEHICLE SPEED CONTROL
The incident occurred when I attempted to shift the transfer case into 4-Low. The sequence of events is as follows: 1. I stopped the vehicle and shifted into Park. 2. With my foot on the brake, I shifted into neutral and attempted to move the transfer case lever from 4-High, to 4-Low. 3. As I started to move the transfer case lever, a warning appeared in the instrument cluster stating, "Vehicle speed too high to shift". 4. Auto-Park engaged 5. The engine, uncommanded, with my foot still on the brake, began to increase in revs slowly. 6. Check engine light illuminated, the engine continues to increase in revs. 7. When the engine reached 6-7k RPM, I hit the engine start/stop button and held it down until the engine turned off. The engine was still climbing in revs until this point. 8. I restarted the engine and could shift into 4-Low successfully. "Off-road cruise control disabled" warning light illuminated and remained on until I shifted back into 4-High. Check engine light remains on after multiple starts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489610October 17, 2022
POWER TRAIN, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While stopped at a light on a busy highway I heard a loud sound similar to the automatic emergency braking system engaging. When the light changed the vehicle would not move. I tried turning it off and then back on again with no luck. The dash displayed the message "service charging system" and then ultimately illuminated an icon for the 12V battery and the charging system. I wound up having the vehicle towed to a local dealer where it currently remains waiting to be repaired. My biggest fear here is that there was no way to move the vehicle, some type of limp mode would be a much better solution so at least I could have moved out of traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489574October 17, 2022
UNKNOWN OR OTHER
I have a 2021 Jeep 4xe that suddenly stopped traveling 50-60 mph. I lost power, power steering, breaks and acceleration all at once on a busy multi lane road. I had more than half a tank or gas and 83% battery and had an oil change maybe 1000 miles ago. My car went from high speed to stopped in a matter of 3 seconds giving me no warning lights until it happened. I managed to use the downhill I was on and all the arm power I had to get to a side street. After 15 mins it started working again, but I had tt towed to a dealership to check out. It shows on here I have the odometer recall outstanding, but I actually have that one completed. I lost my odometer around 13000 miles driven and went approx 3 months without one as the dealerships had no idea how to fix or order the part. Thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489353October 15, 2022
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
drive at highway got the following error messages "service charging system" and "service transmission." I also got an error message on my Jeep U connect app "a charge fault has occurred." I'm lucky to be alive. At the time, I had two-thirds full tank of gas and 6% battery charge (see attachment).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489042October 12, 2022
ENGINE, SUSPENSION, ELECTRICAL SYSTEM
I was driving on the expressway when the engine suddenly slowed the car, I lost all ability to use the gas pedal. The deal found metal shavings in the engine leading to the engine being replaced. Prior to this I had several check engine lights that when the dealer looked at the vehicle, they simply reset them and told me all was ok. I lost all power on the expressway- all passengers in the car felt it and were terrified. In a separate incident also on the expressway I experienced a violent wobble and rattle of the entire car including the steering- I have a video of this as my daughter happened to catch it. It felt very dangerous and I had to slow to stop it. It happens when I hit a bump. This is a new vehicle with less than 10 K miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488773October 11, 2022
STEERING, SUSPENSION
Vehicle steering is very sloppy and vague. Vehicle wanders on road, wind blows car out of lane, steering wheel has 5 inches of free play before tires are turned. At 55 mph vehicle went over road imperfection and I lost control of steering for a second - the car seemed to jump in the air.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487916October 4, 2022
POWER TRAIN
Early clutch failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487822October 4, 2022
HYBRID PROPULSION SYSTEM
The contact owns a 2021 Jeep Wrangler. The contact stated while stationary at a traffic light, multiple warning lights were illuminated and the vehicle failed to shift out of park(P). The contact stated that a Police Officer assisted in manually moving the vehicle out of the street. The vehicle was not drivable. The contact towed the vehicle to a local dealer but was informed that the location did not have an employee to service the vehicle. The contact then towed the vehicle to Garden City Jeep Chrysler Dodge Ram (283 N Franklin St, Hempstead, NY 11550:(516) 336-4712) where it was diagnosed with needing the hybrid battery replaced. The vehicle was repaired but failed to fix the vehicle. The manufacturer had been informed of the failure. The failure mileage was approximately 6,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487415October 1, 2022
STEERING
car is less than 3 months old. when I am driving at highway speeds 55-65 mph the steering wheel starts to vibrate and shack to a point, I have to slow down to get control of the wheel once again. the vibration is so bad that some people may lose control of the car. It has happened off and on with no pattern (random). Jeep dealership has NO clue to wat it is.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485942September 22, 2022
STEERING
Problem is the steering on my 2021 Jeep Wrangler Sport 4X4. Received the vehicle in August 2021 and immediately noticed a problem with its steering. After several visits to the dealership I was told they knew what was wrong that it was something about steering calibration. but they had no way to correct the problem because Jeep had not provided a mechanism for a fix. The best I can describe the steering problem is that there seems to be excessive steering wheel play, and wandering/drifting of the vehicle while driving requiring constant left to right and then right to left steering to keep the vehicle going straight in its traffic lane. The vehicle only has 3,000 miles driven. I am hesitant to drive on any expressway because of the unstable steering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485491September 20, 2022
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
Vehicle loses power without warning. This has occurred numerous times, twice on a crowded freeway when I had to navigate across 5 lanes of traffic. Dealer was unable to isolate and repair the problem the first time. Vehicle is in for repair again. An internet search indicates this is not uncommon and at least two class action suits are pending. I'm shocked this life threatening fault has not already been reported to the NHTSA. Repair codes are : P1E1D control module improper wake up performance, U1817 Lost communication with hybrid powertrain control module on D-PT, U0293 confirmed, lost communication with hybrid control module.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485141September 19, 2022
ENGINE, FORWARD COLLISION AVOIDANCE: WARNINGS, FUEL/PROPULSION SYSTEM
i was. driving on the FWY, when I pass the bridge, there is a small rupper bump. the car starts shaking vertically and starts to slow down in the middle of the Fwy. I try to speed up to pull over to the right, but no response, where I felt the gas peddle is not working at that moment. I was lucky there were not too many cars behind me on the Fwy. I went to the dealer and they say something about, dead throttle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Wrangler