Jeep Liberty Complaints

8,882 consumer complaints on file.

#10691346March 1, 2015
SUSPENSION
ON SATURDAY SEPTEMBER 27TH WHILE DRIVING MY VEHICLE I NOTICED A RUMBLE NOISE WHILE CLIMBING A MODEST HILL. AN INSPECTION OF THE VEHICLE REVEALED THAT THE REAR AXLE HAD MOVED FORWARD SEVERAL INCHES AND THE DRIVER REAR WHEEL HAD MOVED INTO A POSITION WHERE IT WAS CONTACTING THE INNER FENDER WHICH CAUSED THE NOISE. FURTHER INVESTIGATING THE CAUSE LEAD ME TO NOTICE THAT THE LOWER CONTROL ARM HAD FAILED DUE TO CORROSION WHICH ALLOWED AXLE TO MOVE FORWARD. I HAVE CONTACTED CHRYSLER BY REGISTERED LETTER REGARDING THIS ISSUE BUT I HAVE RECEIVED NO RESPONSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691348March 1, 2015
SUSPENSION
RIGHT REAR LOWER CONTROL ARM BROKE WHILE I WAS DRIVING, CAUSING ME TO LOSE CONTROL OF THE VEHICLE BECAUSE THE REAR PASSENGER WHEEL WENT UNDER THE FENDER CAUSING ME TO ALMOST HIT AN ONCOMING VEHICLE HEAD-ON. UPON INVESTIGATION, I REALIZED THAT THE REAR LOWER CONTROL ARMS ON THIS VEHICLE HAD BEEN RECALLED IN APRIL 2012 IN THE "SALT BELT" STATES DUE TO RUST. ALTHOUGH I LIVE IN KENTUCKY, WHICH I AM TOLD IS NOT THE SALT BELT, IT IS STILL OBVIOUS THAT THESE DEFECTIVE PARTS WERE USED ON MY VEHICLE WHICH WAS PURCHASED NEW IN 2005 AND HAD NO PREVIOUS OWNERS. A MECHANIC HAS ALSO VERIFIED THAT THE RIGHT LOWER CONTROL ARM BROKE DUE TO RUST AND THAT THE LEFT LOWER CONTROL ARM IS RUSTED. AND ALTHOUGH I HAVE BEEN A REPEAT CUSTOMER HAVING ALSO PURCHASED A 2009 DODGE JOURNEY NEW AND A 2012 DODGE RAM NEW, THE COMPANY HAS REFUSED TO REPLACE THESE OBVIOUSLY DOCUMENTED DEFECTIVE PARTS. I HAVE RECENTLY CONTEMPLATED PURCHASING A NEW JEEP LAREDO; HOWEVER, I AM DONE WITH JEEP, DODGE AND CHRYSLER PRODUCTS AND INTEND TO GO WITH FORD, GM AND/OR CHEVROLET IN THE FUTURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691243February 28, 2015
SUSPENSION, EXTERIOR LIGHTING
MY BRAKE LIGHTS KEEP BURNING OUT , I HAVE REPLACED THE ENTIRE LIGHT HOUSING ON BOTH SIDES AND NOW THE PASSENGER SIDE BRAKE LIGHT HAS BURNED OUT 3 THREES TIMES AGAIN AND THE SOCKET THAT HOUSES THE LIGHT BULB IS BURNED AGAIN AFTER REPLACING THE ENTIRE UNIT LAST SUMMER.ALSO EPECIALLY WHEN IT IS COLD MY CAR DOESN'T FEEL LIKE IT HAS ANY SUSPENSION , IT MAKES NOISES WHEN EVER I GO OVER A BUMP , I HAVE COMPLAINED ABOUT THIS EVER SINCE I BOUGHT CAR BRAND NEW TO THE DEALER AND THEY TOLD ME NOTHING IS WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691068February 27, 2015
FUEL/PROPULSION SYSTEM
I HAVE 2 PROBLEMS NUMBER1 IS THE GAS MILEAGE IT GETS THE MILEAGE IT SAYS ON THE INTERNET BUT I FEEL THAT IS BAD FUEL MILEAGE I HAD A 2000 JEEP GRAND CHEROKEE WITH A V8 AND GOT 25 MILES PER GALLON ON THE HIGH WAY YOU WOULD THINK THAT A V6 WOULD JUST AS GOOD OR BETTER BUT IT IS NOT .SECOND PROBLEM IS FUEL SPILLAGE EVRYTIME YOU FILL UP I HAVE TRIED DIFFERENT THINGS TO TRY AND STOP THE SPILLAGE BUT TO NO AVAIL. I FEEL THERE SHOULD BE A RECALL ON THIS PROBLEM BUT THERE IS NO RECALLS FOR A 2008 JEEP THEY HAD RECALLS ON SOME OLDER JEEPS BUT NOT MINE IT WOULD BE NICE TO SEE SOMETHING DONE ABOUT THIS PROBLEM. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690200February 24, 2015
FUEL/PROPULSION SYSTEM
FUEL TANK OVERFLOWS EVERY TIME YOU FILL UP. ONLY WAY OF PREVENTING IS TO NEVER TO FILL THE GAS TANK. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669013February 23, 2015
FUEL SYSTEM, GASOLINE, STRUCTURE
2003 JEEP LIBERTY. CONSUMER RECEIVED RECALL FOR JEEP CHEROKEE AND IS REQUESTING REPAIRS.*TA THE PARTS WERE NOT AVAILABLE. THE CONSUMER SENT IN RECALL LETTER # 13V252000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690031February 23, 2015
FUEL/PROPULSION SYSTEM
TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER:13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE PART FOR REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VEHICLE HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690049February 23, 2015
FUEL/PROPULSION SYSTEM
TL*THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THERE WAS FUEL LEAKING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE FUEL LINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690091February 23, 2015
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM,GASOLINE,STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689735February 21, 2015
ELECTRICAL SYSTEM
STARTED MY VEHICLE LIKE ANY OTHER DAY AND SUDDENLY A WHOLE LOT OF WHITE SMOKE CAME OUT THE REAR EXAUST. THEN IT HAPPENED AGAIN TWO DAYS LATER AND AGAIN IN ANOTHER DAY. SO I WENT ONLINE TO SEE IF THERE WAS ANY PROBLEMS WITH WHITE SMOKE COMING OUT ON ANY 2010 JEEP LIBERTY AND I LEARNED THERE WAS A PENDING INVESTIGATION INVOLVING THE TOTALLY INTEGRATED POWER MODULE FAILURE AND IN THE DESCRIPTION IT SAYS THERE'S WHITE SMOKE PRESENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689532February 20, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THERE WAS AN INTERMITTENT ELECTRICAL SHORT THAT PROGRESSED FOR YEARS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT DEALER AND THE AUTHORIZED DEALER, BUT NEITHER WERE ABLE TO REPLICATE OR DIAGNOSE THE FAILURES MORE THAN ONCE. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE IN WHICH THE VEHICLE STALLED SEVERAL TIMES AND HAD TO BE RESTARTED TO RESET THE COMPUTER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE INSTRUMENT CLUSTER TWICE, BUT THE FAILURE RECURRED. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART AND THE PERMANENT REMEDY WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS LESS THAN 5.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689715February 20, 2015
FUEL SYSTEM, GASOLINE
I WAS SENT A RECALL NOTICE FOR MY 2005 JEEP LIBERTY (N46 RECALL). AFTER A LONG WAIT BEING TOLD THERE WERE NO PARTS AVAILABLE I FINALLY GOT IT INTO A DEALER WHO TOLD ME THEY WERE UNABLE TO INSTALL THE TRAILER HITCH BECAUSE OF RUST AND THAT CHRYSLER STATES THAT IT IS A LEVEL 5 CORROSION SO THEY WERE UNABLE TO FIX THE PROBLEM. I FIND THIS VERY DISTURBING SINCE THERE HAVE BEEN SO MANY ACCIDENTS WITH THE GAS TANK EXPLODING AND BURNING THE WHOLE CAR ON IMPACTS, ROLLOVERS, ETC. I FEEL VERY UNSAFE TO DRIVE THIS VEHICLE AT THIS POINT AND STILL FEEL THAT THE DEALER SHOULD BE ABLE TO DO SOMETHING TO FIX THIS PROBLEM... ...UPDATED08/20/15 *BF *TR UPDATED 9/25/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10684320February 19, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING AT AN UNKNOWN SPEED, THERE WAS A BURNING ODOR INSIDE THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689388February 19, 2015
STEERING, WHEELS
I WAS PULLING OUT OF A PARKING LOT WHEN MY STEERING WHEEL LOCKED UP AND I COULDN'T TURN THE WHEEL ANYWHERE CAUSING TO DRIVE ON THE CURB AND HIT A FIRE HYDRANT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10683965February 18, 2015
STEERING
I WAS ON MY WAY HOME FROM WHITEVILLE NC I WAS GOING DOWN ANTIOCH CHRUCH RD,AS I PROCEDED TO GO INTO A CURVE I NOTICED THAT I COULDN'T TURN THE STEERING WHEEL THAT CAUSED ME TO GO OFF THE ROAD AND I LOST CONTROL AND WHEN THE VEHICLE CAME TO A REST IN A FEILD THE VEHICLE HAD LANDED ONE SIDE UP I THINK IT LANDED ON THE PASSENGER SIDE DOWN.I LATER FIND OUT THAT THERE WAS SOMETHING WRONG WITH THE SUSPENSION ON THE JEEP.I ALWAYS WONDERED WHAT CAUSED THE ACCIDENT THAT NIGHT,I AM JUST LEARNING ABOUT THE RECALL ON THE JEEP I HAD.I LOST ALOT OF MONEY THAT I HAD INCLUDING THE DOWN PAYMENT,THE PAYMENTS THAT I PAID,THE STEREO SYSTEM ETC.I KNEW FROM THE BEGINING THAT SOMETHING WASN'T RIGHT WITH THIS VEHICLE.I TRIED TO GET THE DEALERSHIP THAT I GOT IT FROM TO FIX IT,BUT IN RESPONSE I WAS TOLD THAT IT DIDN'T COME WITH A WARRANTY.SO NOTHING WAS DONE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10684005February 18, 2015
STRUCTURE:BODY, TRAILER HITCHES
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE VEHICLE WAS TAKEN TO A DEALER TO HAVE THE RECALL REPAIRS PERFORMED. THE TECHNICIAN WAS UNABLE TO IMPLEMENT THE REMEDY BECAUSE THE VEHICLE DID NOT SUPPORT PROPER INSTALLATION DUE TO CORROSION SURROUNDING THE HITCH ATTACHMENT AREA. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 114,664.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10684075February 18, 2015
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
AT APPROX 8:00 ON THE MORNING OF 2/16/15 MY 2005 JEEP LIBERTY, 3.8L V-6 WITH AUTOMATIC TRANSMISSION BEGAN TO ACCELERATE OUT OF CONTROL WHILE BRAKING FOR A STOP SIGN. THE ENGINE WAS COLD, I HAD JUST STARTED IT AND THE TEMPERATURE WAS IN THE MID TO UPPER 50S. I WAS TRAVELING ABOUT 27 MPH, AND BEGAN TO SLOW FOR THE STOP. AT ABOUT 10-15 MPH, I NOTICED THE CAR WAS NO LONGER SLOWING DOWN. IT SEEMED AS THOUGH THE BRAKES STOPPED WORKING. AT THE SAME TIME, THE ENGINE BRIEFLY REVVED ON ITS OWN. THIS MADE THE CAR ACCELERATE. I COULD NOT STOP AT THE STOP SIGN AND THE CAR ACCELERATED INTO 50 MPH CROSS TRAFFIC. I MADE A HARD RIGHT TURN TO BRING THE CAR NEXT TO THE CURB, ALLOWING ROOM FOR TRAFFIC TO GO BY. AT THE SAME TIME, I PUT THE TRANSMISSION INTO NEUTRAL AND THAT ALLOWED THE CAR TO STOP. I THEN PUT THE CAR INTO PARK AND REVVED THE ENGINE. IT SEEMED TO RESPOND NORMALLY AT THAT POINT (ENGINE WOULD RETURN TO IDLE IMMEDIATELY AFTER TAKING MY FOOT OFF THE GAS). AFTER SHIFTING BETWEEN PART TO DRIVE, THEN REVERSE, ETC. SEVERAL TIMES, IT STILL SEEMED TO WORK NORMALLY SO I CONTINUED TO WORK WITH NO FURTHER PROBLEMS. IT SEEMED AS THOUGH WHILE COMING TO A STOP, THE TRANSMISSION DID NOT DOWN SHIFT OR DISENGAGE. AS THE ENGINE RPMS WERE REDUCED BELOW IDLE DUE TO THE CAR SLOWING, THE COMPUTER CONTROL SYSTEM TRIED TO BRING THE ENGINE SPEED BACK UP, CAUSING IT TO ACCELERATE. A COUPLE OF FACTS - THE CAR HAS APPROX. 159,800 MILES ON THE ODOMETER. I PURCHASED IT USED A FEW MONTHS AGO AND HAVE PUT 13,000 MILES ON IT. WHEN I PURCHASED IT I HAD IT EXAMINED BY A MECHANIC AND HAD ALL THE HOSES, BELTS, ETC. REPLACED. I'VE HAD THE OIL CHANGED AT ABOUT 5,000 MILE INTERVALS. I DRIVE WITH ONE FOOT ONLY, I DON'T USE SEPARATE FEET FOR THE GAS AND THE BRAKE. THE FLOOR MAT WAS NOT MOVED BEFORE OR AFTER THIS INCIDENT, AND IS NOT CLOSE TO THE GAS PEDAL. CHECK ENGINE LIGHT DID NOT COME ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10684125February 18, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. UPON STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE RESTRAINT CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683785February 17, 2015
SUSPENSION, STEERING
A LARGE NOISE FOLLOWED BY DETERIORATED CONTROL STEERING MY VEHICLE. AFTER FORCING IT INTO A PARKING LOT, A VIEW OF UNDERNEATH FRONT DRIVERS SIDE REVEALED A LARGE METAL OBJECT BROKEN AND JAMMED INTO MY WHEEL. THIS SOUNDS LIKE THE RECALL #09E039000 OR RECALL ID # 91163. LOCAL DEALERSHIP STATES MY VIN IS NOT IN THIS RECALL AND CANNOT FIX IT UNDER THE RECALL. MY MAKE, MODEL AND YEAR OF VEHICLE MATCHES THE RECALL AND I THINK THIS CALLS FOR FURTHER INVESTIGATION INTO ADDITIONAL VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683896February 17, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY HEADLIGHTS TURNED OFF FOR ABOUT 5-7 SECONDS BEFORE COMING BACK ON AGAIN. THIS HAPPENED WHILE I WAS DOING 55MPH IN A VERY DARK AREA AND MADE IT VERY DIFFICULT TO SEE THE ROAD AS THERE WERE NO OTHER CARS AROUND. THIS WAS QUITE SCARY AS I HAD MY 6 MONTH OLD DAUGHTER IN THE CAR WITH ME. THE FOLLOWING MORNING MY HEADLIGHTS TURNED ON AND OFF AGAIN 2 TIMES QUICKLY IN A ROW WHILE I WAS ON THE FREEWAY TRAVELING AT 70 MPH. AGAIN MY DAUGHTER WAS WITH ME ON MY WAY TO DAYCARE. THIS IS VERY DANGEROUS AS I CANNOT SEE THE ROAD AND IT ALSO APPEARS AS IF I AM FLASHING MY LIGHTS AT OTHER DRIVERS. HOPEFULLY WHEN I TAKE MY VEHICLE TO THE DEALERSHIP THIS WEEK IT CAN BE RESOLVED BUT JUDGING ON THE COMPLAINTS HERE IF I CAN'T DUPLICATE THE PROBLEM THEY CAN'T FIX IT. THIS IS A COMPLETELY RANDOM EVENT THAT HAS HAPPENED A FEW TIMES NOW AND IS BECOMING MORE FREQUENT. IT SOUNDS LIKE I'M NOT THE ONLY ONE HAVING THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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