Jeep Liberty Complaints

8,882 consumer complaints on file.

#10682469February 10, 2015
SUSPENSION
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE VEHICLE MADE AN ABNORMAL NOISE WHEN DRIVING OVER A BUMP. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE UPPER BALL JOINT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,230.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663866February 10, 2015
FUEL SYSTEM, GASOLINE, STRUCTURE
2005 JEEP LIBERTY SAFETY RECALL N46. *MW CONSUMER IS SEEKING REIMBURSEMENT FOR RECALL 13V25200. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682503February 10, 2015
STRUCTURE:BODY
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TAKEN TO THE DEALER FOR AN UNRELATED REPAIR, THE TECHNICIAN DISCOVERED THAT THE REAR FRAME BOLTS WERE SEVERELY RUSTED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS 84,651.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682629February 10, 2015
ENGINE, FUEL/PROPULSION SYSTEM, SERVICE BRAKES
TURNED LEFT OUT OF THE DOCTORS OFFICE, DROVE APPROXIMATELY 50 YARDS AND ATTEMPTED TO STOP AT THE STOP SIGN (MAKING A RIGHT). THE VEHICLE'S ENGINE, HOWEVER, BEGAN ACCELERATING AND DESPITE APPLYING EXTREME PRESSURE TO THE BRAKE, CONTINUED TO MOVE FORWARD WHILE THE ENGINE ACCELERATED FASTER. I ULTIMATELY ENDED UP THROWING IT INTO PARK AND THEN TURNING OFF THE IGNITION TO KILL THE ACCELERATING ENGINE. I HAVE NO IDEA WHAT THE RPM WAS, BUT IT WAS LOUD! THIS ALSO HAPPENED 2 WEEKS AGO (FIRST TIME - VERY COLD MORNING) AND I ENDED UP THROWING IT INTO PARK AND TURNING OFF THE KEY LIKE TODAY. TODAYS TEMPERATURE WAS AROUND 40 DEGREES. FYI - I WAS IN THE PROCESS OF MAKING A RIGHT HAND TURN WHEN THIS HAPPENED AND HAD SLIGHTLY TURNED THE WHEEL. AFTER THE FIRST INCIDENT, I BEGAN DOUBTING THAT THIS HAD EVEN HAPPENED. IN HINDSIGHT, DESPITE SEVERAL BLOGS ON THE INTERNET, I AM ABSOLUTELY POSITIVE THAT I DID NOT PUSH DOWN ON BOTH THE ACCELERATOR AND BRAKE AT THE SAME TIME. AFTER TODAYS INCIDENT, I IMMEDIATELY CALLED OUR LOCAL CAR DEALERSHIP TO SCHEDULE AN APPOINTMENT AND THEN ATTEMPTED TO RECREATE WHAT HAPPENED. UNDER VARIOUS SCENARIOS I BUMPED THE STEERING WHEEL CRUISE CONTROL BUTTONS (WHILE STOPPED, WHILE STOPPING, WHILE ACCELERATING) BUT COULD NOT CAUSE THE RUNAWAY ACCELERATION TO REPEAT ITSELF. WE HAVE AN APPOINTMENT AT OUR LOCAL DEALERSHIP THIS FRIDAY, OR AS SOON AS WE CAN DROP IT OFF. CANDIDLY, I'M SCARED TO DRIVE THIS VEHICLE AT THIS POINT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682115February 9, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682228February 9, 2015
AIR BAGS
AIR BAG LIGHT IS ON. WAS ADVISED THAT CLOCK SPRING NEEDS REPLACED AND THAT AIR BAGS MAY NOT DEPLOY IN A CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682221February 9, 2015
FUEL/PROPULSION SYSTEM
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683310February 8, 2015
SUSPENSION
DRIVER HAD JUST PULLED OUT OF DRIVEWAY AND WAS GOING DOWN THE STREET. AFTER ABOUT 150 FEET FROM DRIVEWAY, VEHICLE SUDDENLY PULLED TO THE LEFT, HIT A PARKED VAN, RODE UP ON THE VAN'S FRONT TIRE AND ROLLED OVER. INSPECTION OF THE UNDERSIDE OF THE VEHICLE REVEALED THE THE DRIVERS SIDE LOWER CONTROL ARM HAD SNAPPED CAUSING LOSS OF CONTROL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10681949February 7, 2015
STRUCTURE:BODY:ROOF AND PILLARS
SKY SLIDER RETRACTABLE ROOF HAS EXCESSIVE NOISE AND WILL NOT SEAT CORRECT. FEAR OF IF COMING OFF WHILE IN MOTION. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681704February 6, 2015
ENGINE
SOMETIMES THE STARTER WILL CRANK THE ENGINE BUT WILL NOT START, USING THE REMOTE START OR THE KEY. ALSO THE SECURITY ALARM WILL GO OFF WHILE TRYING TO USE THE REMOTE START FROM TIME TO TIME. OTHER LIBERTIES WITH THIS AND OTHER SIMILAR "COMMON" PROBLEMS ARE COVERD BY SERVICE BULLETINS BUT NOT OURS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681713February 6, 2015
FUEL/PROPULSION SYSTEM
CHRYSLER OF YORK, PA SENT ME A SAFETY RECALL NOTICE ALMOST 2 YEARS AGO. EVERY TIME I CALL THE DEALERSHIP, THE MANAGER STATES THAT THE PART IS ON ORDER AND NOT IN YET. SERIOUSLY, AFTER 2 YEARS. I ALSO TRIED THE 1-800 NUMBER AT THE CHRYSLER GROUP RECALL ASSISTANCE CENTER AND HAVE NO SUCCESS WITH HANG UPS AND REPEATED VOICEMAILS. THE RECALL STATES THAT THAT CHRYSLER IS SUPPOSE INSTALL AN ORIGINAL EQUIPMENT MANUFACTURER (OEM) TRAILER HITCH TO BETTER MANAGE CRASH FORCES IN LOW-SPEED IMPACTS. I TRAVEL OFTEN, AND FREQUENTLY TO AREAS WHERE INCLEMENT WEATHER IS THE NORM. I CONSIDER THE RECALL A VERY SERIOUS MATTER THAT WHILE NOT CORRECTED, MAY CAUSE SERIOUS DAMAGE/INJURY. I PRAY THAT I NEVER EXPERIENCE A CRASH, BUT I WOULD HATE TO SEE SOMETHING HAPPEN TO ME OR OTHERS INJURED DUE TO THE POSSIBLITY OF A FUEL LEAKAGE IF THERE WAS A IMPACT TO MY VEHICLE. I WOULD REALLY APPRECIATE SOME IMMEDIATE, PROMPT AND COURTEOUS ASSISTANCE IN HAVING THIS PROBLEM RESOLVED. CHRYSLER DODGE JEEP DEALER HAS NO PROBLEM OVERCHARGING 4 TIMES THE COSTS FOR LABOR AND PARTS AND RESPONDING VERY QUICKLY WHEN THEY ARE MAKING MONEY FROM CONSUMERS, AND I WOULD LIKE TO SEE THEM UTILIZE THAT SAME ATTENTIVENESS WHEN A SITUATION AS SUCH ARISES WHERE THERE IS NO MONEY TO BE SQUEEZED FROM THEIR CUSTOMER, BUT RATHER THEY BE ACCOUNTABLE, STEP UP TO THE PLATE AND FIX WHAT IS WRONG. I CAN BE REACHED AT [XXX] WHICH IS THE HOME NUMBER AND EMAIL IS [XXX]. MY CELL IS [XXX]. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681714February 6, 2015
FUEL/PROPULSION SYSTEM
VEHICLE PURCHASED NEW IN APRIL 2011. 3 YEARS LATER IN MAY 2014, THE VEHICLE BEGAN SPEWING FUEL OUT WHEN REFUELING THE VEHICLE AT ANY AND ALL GAS STATIONS. A SIGNIFICANT AMOUNT OF FUEL RUNS DOWN THE SIDE OF THE VEHICLE, ONTO THE GROUND AND ONTO PANTS AND SHOES IF YOU ARE STANDING CLOSE TO THE VEHICLE. THE GAS FUMES GET INSIDE THE VEHICLE WHEN YOU OPEN THE VEHICLE DOOR. THIS POSES A HAZARD TO THE PERSON PUMPING THE GAS, TO OCCUPANTS INSIDE THE VEHICLE AND TO BY STANDERS. THIS IS A WELL DOCUMENTED PROBLEM ON THE INTERNET FOR JEEP SUV'S. I HAVE REPLACED THE ESMI HOUSING 2 TIMES, AND THIS DOES NOT SOLVE THE PROBLEM. I AM NOW TOLD I WILL NEED TO REPLACE MY ENTIRE GAS TANK BECAUSE THE ROLLOVER ANTISPILL VALVE INSIDE THE TANK IS DEFECTIVE. I FOUND A RECALL CALLED M11 WHICH FIXES ONLY 2012 JEEP COMPASS AND 2012 JEEP PATRIOT VEHICLES THAT HAVE THE SAME PROBLEM. I HAVE CALLED JEEP AND THEY STATED THE PROBLEM HAS BEEN RESOLVED AND THEY WILL NOT HELP ME. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681741February 6, 2015
FUEL/PROPULSION SYSTEM
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681813February 6, 2015
AIR BAGS
TL*THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS , ELECTRICAL SYSTEM) WAS RECEIVED IN OCTOBER OF 2014. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TIPM FLASHED AND THE CONTACT WAS INFORMED THAT THE OCCUPANT RESTRAINT CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681853February 6, 2015
AIR BAGS, FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
I RECEIVED TWO RECALL NOTICES FROM JEEP IN THE FALL OF 2014 FOR THE DEFECTIVE DESIGN FOR THE GAS TANK LOCATION ON MY JEEP LIBERTY. I SPOKE TO THE LOCAL DEALER LAST FALL AFTER GETTING THE SECOND NOTICE. I KNEW IT WAS A WASTE OF TIME TO CONTACT THEM AFTER ONLY THE FIRST MAILED NOTIFICATION, SINCE I KNEW THERE WOULDN'T BE PARTS AVAILABLE. I SPOKE TO THE DEALER ON A VISIT IN THE FALL AFTER THE SECOND MAILED NOTIFICATION AND THE LOCAL DEALER TOLD ME THE PARTS WOULD NOT BE AVAILABLE FOR QUITE SOME TIME. I LEFT THEM MY NAME AND ASKED THEM TO CONTACT ME IF THE PARTS WERE AVAILABEL. IN JANUARY OF 2015, I CONTACTED THE LOCAL DEALER AGAIN AND THEY CHUCKLED AND TOLD ME THE PARTS WERE NOT AVAILABLE BUT THEY COULD PUT ME ON THE GROWING LIST THEY KEPT AT THE DEALERSHIP. SO I HAD NOT EVEN MADE IT ONTO THE LOCAL DEALER WAITING LIST YET! TO MAKE MATTERS WORSE, I GOT A CALL A WEEK LATER FROM A CHRYSLER WARRANTY CUSTOMER CENTER. I CALLED BACK AFTER THE SECOND CALL AND TOLD THEM THAT THE DEALER HAD LAUGHED AT ME JUST TWO WEEKS BEFORE WHEN I HAD ASKED IF THE PARTS WERE AVAILABLE. IN ADDITION TO THE DEFECTIVE GAS TANK LOCATION, MY JEEP ALSO HAS THE AIR BAGS THAT CAN INADVERTENTLY INFLATE (SUPPOSEDLY WITH A FEW SECONDS OF WARNING IF YOU HAPPEN TO BE LOOKING AT THE DASHBOARD AND NOTICE A WARNING LIGHT). I GOT THAT RECALL FIXED (A VERY LOW COST JUMPER) LAST FALL. I UNDERSTAND THAT NOW MY JEEP MAY ALSO HAVE A DEFECTIVE TRW AIRBAG INFLATOR. I SUSPECT THIS WAS THE ISSUE ALL ALONG BUT CHRYSLER TOOK THE CHEAPEST POSSIBLE ROUTE (A JUMPER). LASTLY, I HAVE SUBMITTED A FORMAL COMPLAINT ON THE NHTSA WEB SITE CONCERNING MY HEADLIGHTS GOING OFF BY THEMSELVES WHILE DRIVING AT NIGHT. THEY HAVE DONE THIS MULTIPLE TIMES AND NORMALLY COME BACK ON WITHIN 5 SECONDS. THERE ARE MANY OTHER COMPLAINTS FOR THIS ISSUE ON THE NHTSA SITE AND YET THERE HAS BEEN NO RECALL FOR THIS WITHOUT WARNING ISSUE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681419February 5, 2015
STRUCTURE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT WAS CONCERNED ABOUT THE LENGTH OF TIME IT WAS TAKING FOR THE RECALL REPAIR. THE CONTACT WANTED THE RECALL REPAIR COMPLETED AS SOON AS POSSIBLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681469February 5, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HEADLIGHTS FLICKER WHEN ACCELERATING ON DASH LIGHTS AS WELL, WHEN DRIVING AT NIGHT WHEN BOTH DASH AND HEADLIGHTS ARE USED. ALSO, WHEN THE LIGHTS ARE ON THE HEAT IS ALSO RUNNING, IT ACTS LIKE THERE IS A SHORT IN THE SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681444February 5, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WOULD ILLUMINATE WHEN THE VEHICLE WAS TURNED ON AND WOULD DIM WHEN THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681094February 4, 2015
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE LOW COOLANT WARNING INDICATOR ILLUMINATED. THE CONTACT REPLENISHED THE COOLANT RESERVOIR BUT IT AUTOMATICALLY EVAPORATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681146February 4, 2015
SERVICE BRAKES, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE REAR WINDOW DEFROSTER DETACHED FROM THE WINDOW. ALSO, THE CONTACT MENTIONED THAT AFTER THE BRAKES WERE REPAIRED ON THE VEHICLE, SMOKE APPEARED FROM THE DRIVER SIDE TIRES. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED WITH REAR WINDOW DEFROSTER WIRE FAILURE. THE VEHICLE WAS REPAIRED, HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 7/23/15*CN UPDATED 11/9/15*JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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