Jeep Liberty Complaints

8,882 consumer complaints on file.

#10695104March 18, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695230March 18, 2015
FUEL/PROPULSION SYSTEM
FIRST REFUEL SINCE PURCHASE ON 3/7/15. GAS TANK OVERFLOWED ONTO GROUND AND ON PERSON REFUELING. FUEL NOZZLE SHUT OFF AFTER GAS GUSHED OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695006March 18, 2015
AIR BAGS, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) IN JANUARY OF 2013, NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM) IN DECEMBER OF 2013, AND NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) IN FEBRUARY OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695037March 18, 2015
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/16/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695102March 18, 2015
ELECTRICAL SYSTEM
CLOCK SPRING CONTROLLING AIR BAG, HORN AND CRUISE CONTROL FAILURE. MY CRUISE CONTROL WENT OUT BUT I WAS TOLD THIS COULD CAUSE THE AIR BAG TO GO OFF WITHOUT WARNING. JEEP DEALER SAID THEY HAVE NO PARTS AND NO FIX AVAILABLE AT THIS TIME! WHEN AND IF THIS PART ON BACK ORDER COMES IN IT IS GOING TO COST AN ESTIMATED $400.00 TO FIX. THIS SHOULD BE A RE-CALL AS OUR SAFETY IS ON THE LINE. SOME 700 ON BACK ORDER AS OF TODAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694784March 17, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE INITIAL NOTIFICATION WAS RECEIVED IN DECEMBER OF 2013. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694820March 17, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE SENSOR IN THE STEERING WHEEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694920March 17, 2015
SUSPENSION
PASSENGER SIDE REAR LOWER CONTROL ARM RUSTED THROUGH AND BROKE IN HALF. JEEP ALMOST LOST CONTROL AND STARTED TO SWAY IN THE REAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694435March 16, 2015
AIR BAGS, FUEL/PROPULSION SYSTEM, STRUCTURE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE WARNING LAMP ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), 15V046000 (AIR BAGS) AND STATED THAT THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694436March 16, 2015
FUEL/PROPULSION SYSTEM
CHRYSLER SENT ME A LETTER INFORMING ME OF RECALL N46. I AM SEEKING REIMBURSEMENT FOR AN OEM HITCH THAT I HAD INSTALLED PRIOR TO THE RECALL. I HAVE SPOKEN TO CHRYSLER MANY TIMES OVER THE LAST 2 YEARS AND FOLLOWED THEIR INSTRUCTIONS FOR INSPECTION AND SUBMISSION OF DOCUMENTATION FOR THE OEM HITCH. I HAVE A CASE # FROM CHRYSLER. DESPITE REPEATED PROMISES TO CALL ME AND /OR PROCESS THE REFUND, I HAVE HAD NO CONTACT FROM CHRYSLER. MY LATEST ATTEMPT TO CONTACT THEM WAS 1/20/15, AT WHICH POINT I WAS TOLD I WOULD BE CONTACTED WITHIN A WEEK. WHAT DO I HAVE TO DO TO GET THE REFUND? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694522March 16, 2015
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY DAUGHTER WAS DRIVING WHEN HER BACK WINDOW FELL DOWN AND SCARED HER. SHE IS 16 YEARS OLD AND NOT VERY COMFORTABLE WITH DRIVING ANYWAY. SHE WAS ABLE TO PULL TO SIDE OF THE ROAD. SINCE THIS TIME ANOTHER WINDOW HAS FELL DOWN. WE JUST PURCHASED THIS CAR FOR HER AND AM REGRETTING IT NOW. I HAVE READ SO MANY COMPLAINTS ABOUT THESE WINDOWS AND THERE HAS BEEN NO RECALL. I AM SO SURPRISED!!! WE DON'T HAVE MONEY TO THROW AWAY!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694354March 15, 2015
FUEL SYSTEM, GASOLINE
I RECEIVED A SAFETY RECALL NOTICE # N46/NHTSA 13V-252 LAST YEAR STATING THE FUEL TANK ON MY VEHICLE HAS A CHANCE OF EXPERIENCING A FUEL LEAK AND REQUIRES INSPECTION AND INSTALLATION OF AN OEM TRAILER HITCH, FREE OF CHARGE TO BETTER MANAGE CRASH FORCES IN LOW-SPEED IMPACTS. OVER THE COURSE OF SEVERAL MONTHS, I HAVE MADE SEVERAL ATTEMPTS TO RESOLVE THIS MATTER WITH THE FOLLOWING DEALER WITH NO SUCCESS. I AM REPEATEDLY TOLD THE "PARTS ARE STILL NOT IN", SO THEY CANNOT HELP ME. IT HAS NOW BEEN OVER 6 MONTHS WITH NO RESOLUTION. TUTTLE-CLICK 40 AUTO CENTER DRIVE IRVINE, CA 949-472-7400 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694061March 13, 2015
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT THERE WAS CORROSION AROUND THE AREA WHERE THE HITCH WAS SUPPOSED TO BE ATTACHED AND THE CONDITION OF THE VEHICLE DID NOT SUPPORT PROPER INSTALLATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,462. UPDATED 5/11/15*CN THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED AND THE INSPECTOR TOOK PHOTOS. THE RECALL WAS CLOSED. THE VEHICLE WAS NOT REPAIRED. UPDATED 09/16/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694114March 13, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694150March 13, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693946March 12, 2015
ENGINE
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. WHILE THE VEHICLE WAS IDLING AT A TRAFFIC SIGNAL, THE ENGINE OVERHEATED AND SMOKE APPEARED UNDER THE HOOD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WATER PUMP AND THERMOSTAT WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,474.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10693451March 11, 2015
VISIBILITY/WIPER
LEFT REAR WINDOW REGULATOR FAILED, CAUSING THAT WINDOW TO DROP INTO THE DOOR. UPON REMOVAL OF THE COMPONENT, THE FAILED PLASTIC REGULATOR PART SHOWED COMPLETE CRACK THROUGH THE MECHANISM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693452March 11, 2015
FUEL/PROPULSION SYSTEM
DURING REFILLING OF THE FUEL TANK, THE FUEL SHUTOFF MECHANISM DOES NOT WORK PROPERLY AND FUEL ALWAYS OVERFLOWS ONTO THE GROUND. RESEARCH REVEALS THAT PROBLEMS OF THIS TYPE ARE KNOWN TO BE CAUSED IN JEEPS OF THIS YEAR BY THE INLET CHECK VALVE (ICV). THE RECALL FOR THIS ISSUE IN JEEP WRANGLERS SHOULD BE EXPANDED TO INCLUDE JEEP LIBERTY MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693549March 11, 2015
AIR BAGS
TL*THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT AFTER STARTING THE ENGINE, THE AIR BAG SENSOR LIGHT HAD ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693671March 11, 2015
ELECTRICAL SYSTEM
1 YEAR OLD BATTERY DIED, BOUGHT A NEW ONE EVERYTHING WORKED FINE FOR A MONTH, THEN MY EVAP SYSTEM MALFUNCTIONED, BOUGHT NEW ONE HAD SYSTEM PRESSURIZED. OK EVERYTHING IS FINE FOR ABOUT TWO MONTHS, LIGHTS FLICKER A LITTLE HERE AND THERE, CAR DOESN'T TURN OVER IMMEDIATELY, CD PLAYER SHUTS DOWN ON IT'S OWN, LOST POSITRAC IN THE REAR, HEATER NOT WARM UNLESS OVER 2000 RPM, CAR STILL RUNS THOUGH. SO BATTERY DIES JUST UNDER 3 YERAS LATER (STILL UNDER WARRANTY) ODD.REPLACED FREE YAY, ONLY FREE THING IN THIS WHOLE ENDEAVOR. AFTER REPLACING BATTERY CLOCKSPRING GOES OUT, DAMMITT!!! REPLACED, NOT A WEEK LATER LOCK FUSES KEEP BLOWING. FOUND OUT ALTERNATOR HAS A BUILT IN RELAY THAT IF IT GOES WREAKS ABSOLUTE HORROR ON COMPUTOR, AND ENTIRE ELEC. SYSTEM, IT EVEN CONTROLS THE LIGHT ON YOUR DASHBOARD INDICATING THAT IT HAS GONE OUT,BRILLIANT. HAD I KNOWN THIS IT COULD'VE SAVED MANY HOURS AND CLOSE TO $1,500. THIS SHOULD BE FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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