Jeep Liberty Complaints

8,882 consumer complaints on file.

#10702123March 27, 2015
AIR BAGS
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702155March 27, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO SERVICE THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701883March 26, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701921March 26, 2015
VISIBILITY/WIPER, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT WHILE AT A STOP, THE FRONT PASSENGER SIDE WINDOW OPENED AND FAILED TO CLOSE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LIFT PLATE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702070March 26, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ON JUNE 17, 2014 I WENT TO FIELDS CHRYSLER JEEP DODGE IN SANFORD FL. DUE TO STARTING ISSUES WITH MY 2012 JEEP LIBERTY WHICH I PURCHASED ON DECEMBER 2012 UPON ARRIVAL I ENTERED THE SERVICE LANE AND WAS GREETED BY A COMPANY EMPLOYEE. HE SAID ?SOMEONE WILL BE WITH YOU SHORTLY? NOT LONG AFTER ANOTHER EMPLOYEE SAID BASICALLY THE SAME THING. I WAITED A WHILE LONGER THEN ANOTHER PERSON WHO DID NOT INTRODUCE HIMSELF (WHOM NOW I KNOW AS [XXX]). HOW CAN I HELP YOU? I STATE TO HIM THAT MY JEEP IS HAVING STARTING ISSUES AND WITHOUT LETTING ME FINISH HE SAID YOU GOT NO WARRANTY IT'S A 2012 JEEP. I STATED, ?SIR THIS JEEP WAS PURCHASED ON 12/2012 AND IT DOESN'T MATTER THE WARRANTY GOES FROM THE MANUFACTURED DATE.? I CONTINUE TO EXPLAIN THAT THE WARRANTY SAYS 12 MONTH WITH AN 18 MONTH REPLACEMENT THEN IT'S PRORATED. THEN [XXX] LOOKED INTO THE TRUCK AND SAID YOU HAVE TOO MANY MILES IN A RUDE AND NON-PROFESSIONAL MANNER. I SAID CAN WE LOOK AT THE BATTERY AND LOOK AT THE WARRANTY. I RELEASED THE LATCH AND HE OPENED THE HOOD. [XXX] WAS STANDING IN FRONT OF THE JEEP AND I WAS BY THE DRIVER SIDE I BEGAN TO READ THE PRINTED WARRANTY ON THE BATTERY. I BEGAN TO NOTICE LIQUID COMING FROM UNDER ONE OF THE CAPS. I SAID LOOK AT THAT NOT GOOD. AT THAT TIME [XXX] SAID LET ME HANDLE THIS ISSUE. I TOUCHED IT AND THE TOP BLEW OFF EXPLODING AND SPRAYING ME IN THE EYES AND IN THE FACE. I WAS RUSHED TO ANOTHER AREA OF THE SHOP WHERE THEY BEGAN TO FLUSH MY EYES. THE FIRST PERSON THAT GREETED ME UPON ARRIVAL HE SAID I?M THE PERSON WHO FIRST GREETED YOU THE MEDIC CANE AND CONTINUED FIRST AID WHILE TRANSPORTING ME TO THE HOSPITAL IN SANFORD THEN THE EMERGENCY ROOM OPERATORS TOOK OVER. I RECEIVED 2ND AND 3RD DEGREE BURNS ON MY FACE. MY EYES ARE SEVERELY DAMAGED MY VISION HAS BEEN GREATLY DECREASED WITH DRY EYES CLOUDY AND VISION WHICH IS HINDERING MY NIGHT TIME DRIVING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10701612March 25, 2015
AIR BAGS
ON MARCH 11, 2015 THE LOCAL DEALER INSTALLED RECALL CAMPAIGN (M35) 'SUPPLEMENTAL JUMPER HARNESS TO THE AIRBAG MODULE CONTROL'. WHEN UNIT WAS READY FOR PICKUP I NOTICED MY 'WARNING AIRBAG LIGHT' ON, I ASK WHY, THEIR ANSWERS WERE "THAT LIGHT WAS ALREADY ON" AND "IF YOU NEED FURTHER SERVICE WE NEED AUTHORIZATION FROM CHRYSLER". RESCHEDULED ANOTHER APPOINTMENT TO RESOLVE THE ISSUED AND/OR REMOVAL OF THE PART/ALTERATION TO MY VEHICLE ON 25 MARCH, 2015. AGAIN THEY DENIED SERVICE DUE TO CHRYSLER DENIAL TO REMOVE THE PREVIOUS PART. CHRYSLER BASED THEIR DECISION IS "SAFETY REASONS", MY QUESTION HOW CAN THAT BE A SAFETY REASON IF MY VEHICLE WAS IN PERFECT CONDITIONS BEFORE INSTALLATION OF SUCH 'RECALL'. NOW IT'S A SAFETY REASON. AGAIN DUE TO THE FACT AFTER INSTALLATION OF PART, I'M HAVING PROBLEMS WITH MY "AIRBAG WARNING LIGHT ON". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701673March 25, 2015
AIR BAGS, EQUIPMENT ADAPTIVE/MOBILITY
I RECEIVED A NOTIFICATION OF THE DEFECT IN THE OCCUPANT RESTRAINT CONTROL MODULE A COUPLE OF YEARS AGO AND EVERY TIME THAT I CALLED THE DEALER, THEY ADVISED THAT THEY DID NOT HAVE THE REPLACEMENT PARTS. I CALLED THEM TODAY AND THEY TELL ME ON 3/25/15 THAT THEY NOW HAVE THE PARTS BUT CANNOT REPAIR THE VEHICLE UNTIL 8/7/15. ALSO - I NEED TO HAVE THE "TRAILER HITCH" INSPECTED AND LIKELY REPLACED TO AVOID FUEL LEAKAGE IF THERE WERE A REAR-END ACCIDENT. THIS IS COMPLETELY UNACCEPTABLE. WHAT IS THE POINT OF "RECALLING" VEHICLES WHEN THEY CANNOT BE REPAIRED IN A TIMELY FASHION? SO I SHOULD JUST FEEL GLAD THAT I HAVE A REASON TO SUE SOMEONE IF A FAMILY MEMBER IS TERRIBLY INJURED OR DIES IN A CRASH IN THE INTERIM COUPLE OF YEARS. PLEASE PROVIDE ME WITH AN ACCEPTABLE RESOLUTION TO THIS PROBLEM. I EXPECT SOME SORT OF AN ANSWER!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701674March 25, 2015
ENGINE, AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 25 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE SUDDENLY STALLED AND CRASHED INTO A TELEPHONE POLE. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT HAD NOT RESTRAINED THE CONTACT. AS A RESULT, THE CONTACT SUSTAINED BACK AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10701770March 25, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701511March 24, 2015
VEHICLE SPEED CONTROL, WHEELS
I BOUGHT A2006 JEEP LIBERTY IN AUGUST OF 2014,BEEN HAVING PROBLEMS WITH THE TIRES ,WHICH KEEP SEEPING AIR AND I HAVE TO PUT AIR IN IT EVERY OTHER DAY. WHEN I PRESS ON THE FOOT PEDAL THE CAR JERKS AND IT SPEEDS UP BY ITSELF. COULDN'T GET MY KEY OUT AFTER IT WAS PUT IN PARK. PRESS ON BRAKES AND STILL COULDN'T GET THEM OUT. THE SHIFT LEVER MOVES WITHOUT PRESSING ON THE BUTTON THAT SUPPOSED TO LOCK IT IN PLACE. THE DATE THAT I PUT IN IS FOR THE SHIFT LEVER WHICH STILL ISN'T FIXED YET .THE OTHER THINGS BEEN GOING ON SINCE I BOUGHT THE CAR . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701164March 23, 2015
FUEL/PROPULSION SYSTEM
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WA NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701281March 23, 2015
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
REGARDING RECALL N46/NHTSA 13V-252: I RESPONDED TO A JEEP DEALERSHIP (ST. CLAIR, MI) TO HAVE THE RECALL RELATED REPAIR MADE. I WAS TOLD BY DEALERSHIP STAFF THE REPAIR COULD NOT BE COMPLETED AS THE VEHICLE'S FRAME WAS "TOO CORRODED." THOUGH MY VEHICLE WAS COVERED IN THE RECALL, THE DEALERSHIP DID NOT COMPLETE THE REPAIR. INSTEAD, THEY ASKED I SIGN A FORM ACKNOWLEDGING THE FRAME WAS TOO CORRODED. I REFUSED TO SIGN THAT FORM. I TOOK MY VEHICLE TO A LOCAL REPAIR SHOP, WHO ADVISED THEY FOUND NO SUCH CORROSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680220March 23, 2015
FUEL SYSTEM, GASOLINE, STRUCTURE
2007 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO REAR STRUCTURE REINFORCEMENT RECALL NOTICE. *SMD THE CONSUMER STATED THE DEALER REFUSED TO ADDRESS THE MATTER IN A REASONABLE TIME. THE CONSUMER WAS INFORMED THE PART WAS NOT AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700855March 21, 2015
ELECTRICAL SYSTEM
THE KEY DOESN'T LOCK INTO THE IGNITION SWITCH AND CAN BE REMOVED OR FALL OUT DURING DRIVING. WHEN TURNING IT OFF, IT CAN BE PUT IN INTO AUX INSTEAD AND KEY REMOVED, WHICH CAN LEAD TO A DEAD BATTERY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700575March 20, 2015
STEERING
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V537000 (STEERING). HOWEVER, THE PART NEEDED DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700625March 20, 2015
FUEL/PROPULSION SYSTEM
WHEN GETTING GAS, THE OVERFLOW DID NOT REGISTER AND A BUNCH OF GAS SPILLED OUT EVERYWHERE. ABOUT A WEEK AGO, MY CHECK ENGINE LIGHT CAME ON AND THE ERROR CODE LISTED THE EVAP LEAK WHICH INCLUDES GAS FUMES LEAKING OUT. THE ERROR CODE ALSO SAYS IT COULD BE AN ISSUE WITH THE GAS TANK NECK NOT FUNCTIONING PROPERLY. THIS PROVES THE GAS TANK NECK IS NOT FUNCTIONING PROPERLY. THIS GAS OVERSPILL EVERY WHERE IS A NASTY SAFETY HAZARD! A WARRANTY EXTENSION WAS RELEASED ON CERTAIN WRANGLER MODELS FOR THIS SAME ISSUE. CHRYSLER NEEDS TO FIX THIS PROBLEM ASAP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700665March 20, 2015
STRUCTURE:BODY
I AM FILING THIS COMPLAINT REGARDING THE N46 REAR STRUCTURAL REINFORCEMENT RECALL AFFECTING MY JEEP LIBERTY VEHICLE. I RECEIVED A FIRST RECALL NOTICE IN EARLY JANUARY 2014 AND THE RECALL CENTER TOLD ME THAT THE PARTS WERE NOT AVAILABLE AT THAT TIME. I SCHEDULED AN APPOINTMENT TO BRING IN MY CAR TO TEMPE CHRYSLER JEEP ON MARCH 5, 2015 TO HAVE THE OEM TRAILER HITCH INSTALLED. AFTER AN HOUR WAIT THE TECHNICIAN INFORMED ME THAT THEY WERE UNABLE TO INSTALL IT BECAUSE THE 'WELL NUTS RUSTED OFF' AND THAT REPAIRS (AT CUSTOMER'S EXPENSE) ARE NEEDED BEFORE INSTALLATION CAN BE PERFORMED. THE DEALERSHIP GAVE ME A SERVICE PROCEDURE FORM TO SIGN INDICATING THAT INSPECTION REVEALED DAMAGE OR DETERIORATION NEAR THE HITCH ATTACHMENT POINTS ARE INCAPABLE OF SUPPORTING THE PROPER INSTALLATION AND UNABLE TO COMPLETE THE SAFETY RECALL REPAIR. I BOUGHT THIS PRE-OWNED VEHICLE FROM EARNHARDT CHRYSLER IN CHANDLER, ARIZONA ON AUGUST 2011 AND WAS UNAWARE OF THIS ISSUE AND ALSO THE DETERIORATION AND RUST ON THE UNDER BODY OF MY VEHICLE. I FIND IT UNFAIR THAT THE DEALER IS TRYING TO CHARGE ME TO DO A REQUIRED SAFETY REPAIR. IF THERE IS RUST IT WAS THERE WHEN I PURCHASED THE VEHICLE. IT IS UNFORTUNATE THAT THE PART NEEDS TO BE REPLACED FOR SAFETY REASONS BUT CHRYSLER SHOULD BE REQUIRED TO FIX THIS EVEN IF THEY HAVE TO FIX OTHER PARTS AS WELL DUE TO THE DEFECT. NHTSA REF. #[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695377March 19, 2015
EXTERIOR LIGHTING
WHEN RETURNING HOME FROM WORK ONE EVENING, MY HEADLIGHTS FLICKERED ON AND OFF AND THEN COMPLETELY SHUT OFF. I HEARD A CLICKING SOUND DOWN IN THE DASHBOARD WHICH MAY HAVE BEEN A RELAY. AFTER PULLING OVER TO THE SIDE OF THE ROAD, I OPENED MY DRIVER'S SIDE DOOR AND NOTICED MY DOME LIGHT WAS OUT AS WELL. MY DASHBOARD LIGHTS STAYED ON WHILE MY HEADLIGHTS AND DOME LIGHT WAS OFF. THIS SAME INCIDENT HAS HAPPENED MORE THAN 8-10 TIMES. THE FLICKERING OF HEADLIGHTS ANNOYS DRIVERS AHEAD OF ME AND I'M CONCERNED THEY WILL BECOME RAGED, NOT TO MENTION THE DANGER OF THE HEADLIGHTS GOING OFF WHILE DRIVING. I HAD A JEEP DEALERSHIP INVESTIGATE AND PERFORM A DIAGNOSTIC TEST AND NOTHING SURFACED. I HAD THEM REPLACE THE LOW BEAM RELAY SINCE I HAD READ SEVERAL REPORTS OF THIS SAME PROBLEM ON THE WEB AND SOME GUESSED IT MAY BE THE RELAY. WELL, I CAN TELL YOU THAT THE PROBLEM IS NOT RESOLVED AFTER REPLACING THE LOW BEAM RELAY AS THE HEADLIGHTS ARE STILL GOING OFF. NHTSA, PLEASE INVESTIGATE THIS PROBLEM BEFORE SOMEONE IS SERIOUSLY HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695392March 19, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THERE WAS FUEL LEAKING FROM THE VEHICLE. THE FAILURE OCCURRED WHEN THE VEHICLE WAS REFUELED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE FUEL TANK VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695469March 19, 2015
FUEL/PROPULSION SYSTEM
MY GAS TANK KEEPS OVER FLOWING WHEN I FILL IT UP SAME AS MANY PEOPLE ONLINE AND JEEP. WILL NOT FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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