Jeep Compass Complaints

4,014 consumer complaints on file.

#11348973August 13, 2020
UNKNOWN OR OTHER
A PEBBLE SMALLER THAN A PEA WENT THROUGH THE GRILL AND PUT A WHOLE IN THE AC /DEFROST COMPRESSOR WHICH ALSO HOUSES THE TRANSMISSION COOLANT COSTING OVER $ 600 TO REPLACE. VERY CHEAP MATERIAL TO BE PUNCTURED BY A TINY PEBBLE AND VERY POOR DESIGN TO LEAVE SUCH A FRAGILE PART UNPROTECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348766August 12, 2020
ENGINE
CAR WILL INTERMITTENTLY CUT OFF WHILE DRIVING CAUSING YOU TO HAVE TO PUT IN PARK, TURN OFF AND THEN RESTART CAR. THIS HAS HAPPENED ON MORE THAN ONE OCCASION. TODAY 8.12 I WAS MAKING A LEFT HAND TURN AND IN THE MIDST OF THE TURN THE CAR CUT OFF WHICH AUTOMATICLLY ENGAGED THE PARKING BREAK. I HAD TO DISENGAGE THE BREAK, PUSH CAR TO MEDIUM TO AVOID ONCOMING TRAFFIC, PUT IN PARK AND CYCLE THE CAR OFF. I WAS ABLE TO IMMEDIATELY RESTART THE CAR BUT THE ENTIRE PROCESS TAKES A FEW MINUTES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348902August 12, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
OUR VEHICLE ACTS AS IF IT HAS AN ELECTRICAL PROBLEM, RADIO NO LONGER WORKS BUT CLOCK DOES, ENGINE CRACK SHAFT MAKES IT HARD FOR VEHICLE TO START. CAR WAS CHECKED FOR BATTER, ALTERNATOR AND STARTER AND CHECK OUT ALL GOOD. IT STRUGGLES TO START JUST STARTED A FEW WEEKS AGO. IT TAKES ALOT TO BUILD SPEED SOMETIMES AND STALLS SOMETIMES ACTING AS IF IT WANTS TO CUT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348911August 12, 2020
POWER TRAIN
CVT TRANSMISSION OVER HEATING DURING NORMAL DRIVING CONDITIONS. DANGEROUSLY DROPPING INTO LIMP MOLD AT HIGHWAY SPEEDS WITHOUT WARNING OR ABILITY TO OVERRIDE FOR SAFETY. EARLY FULL SYSTEM TRANSMISSION FAILURE WITHOUT NO OPTIONS FOR REPAIR. FINALLY DIED BY MAKING WHINING NOISE, GOING INTO LIMP MODE AND STAYING THERE. THE EXCESSIVE COST OF REPLACING THE TRANSMISSION MAKES NOT COST EFFECTIVE. ONLY OPTION IS TO REPLACE THE VEHICLE ALTOGETHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348922August 12, 2020
VEHICLE SPEED CONTROL
MY VEHICLE WAS IN MOTION ON THE EXPRESS WAY DOING NO MORE THE 30 MPH AND MY THROTTLE CONTROL LIGHT CAME ON AND CAUSED MY VEHICLE TO HESITATE WHEN I TRIED TO ACCELERATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348715August 11, 2020
UNKNOWN OR OTHER
WE'VE EXPERIENCED RANDOM STALLING AND EXCESS OIL CONSUMPTION. WE'VE BROUGHT TO DEALER UNDER THE WARRANTY - THEY INITIALLY CONFIRMED EXCESS OIL CONSUMPTION BUT THEN PULLED BACK ON IT. THEY ARE 'UNABLE TO REPLICATE' THE RANDOM STALLING AND THEREFORE WON'T ADDRESS EVEN THOUGH IT'S A TREMENDOUS SAFETY RISK AS IT HAPPENS WHILE THE VEHICLE IS IN MOTION ON A PUBLIC ROADWAY. EMAILS AND SERVICE RECORDS CAN BE PROVIDED UPON REQUEST. MOST RECENT STALL DATE PROVIDED BELOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348488August 10, 2020
SEATS
THE ACTIVE HEADREST ON THE DRIVER'S SEAT DEPLOYED WHILE THE CAR WAS PARKED AND OFF - THE PLASTIC CLIPS INTENDED TO HOLD IT IN PLACE IN RESTING POSITION SNAPPED AND THE HEADREST IS UNABLE TO BE RESET. NO ONE WAS IN THE CAR AT THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348490August 10, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
VEHICLE HAS SHUT OFF WHILE DRIVING ON TWO OCCASIONS. BOTH TIMES I HAD SLOWED TO A STOP AND WHEN I HIT THE GAS TO REACCELERATE AT A GREEN LIGHT THE CAR SHUT OFF. THE INFOTAINMENT SCREENS REMAINED ON AND THE LIGHTS ON THE SHIFT KNOB STARTED TO BLINK. I HAD TO PUT THE CAR INTO PARK, TURN IT OFF AND RESTART IT ALL WHILE SITTING AT AN INTERSECTION. IT WAS NOT A QUICK PROCESS. THE CAR HAS AN IDLE FEATURE TO SAVE ON GAS HOWEVER THIS WAS NOT THE FEATURE IN ACTION THE CAR WAS OFF COMPLETELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344269August 10, 2020
STRUCTURE:BODY, UNKNOWN OR OTHER
I GOT A RECALL FOR A RUSTED SUB FRAME, FRONT AND BACK IN WHICH ONE HAS A HOLE FROM RUST. I TAKE IT TO COURTESYS IN ALTOONA, PA. THE GUY EARNIE TELLSME THERE WILL BE PARTS SURROUNDING THE SUBFRAME NOT INCLUDED WITH THE RECALL THAT MUST BE PAID FOR OUT OF POCKET. I THINK EVERYTHING TO FIX MY CAR SHOULD BE COVERED. THEY SAW A WOMAN COMING! PISSES ME OFF TO NO END.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344045August 8, 2020
AIR BAGS, SEATS
PASSENGER SIDE ACTIVE HEADREST DEPLOYED WHILE SITTING IN THE DRIVEWAY WITH NOBODY IN THE VEHICLE. UNABLE TO RESET AS THE CLIPS ARE BROKEN, AS CAN BE SEEN IN THE ATTACHED PHOTOS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344066August 8, 2020
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
THE CAR HAS SHUT OFF MULTIPLE TIMES WHILE DRIVING ON THE ROAD. I HAVE HAD THE TRANSMISSION FLUSHED, REPLACED THE BATTERY, HAD THE THROTTLE SENSOR CONTROL REPLACED, HAD THE CRANKSHIFT REPLACED, AND THE CATALYTIC CONVERTER REPLACED. I TOOK THE CAR TO THE JEEP DEALER AND EVEN AFTER REPLACING THE CATALYTIC CONVERTER THE CAR STILL SHUTS OFF, AND THEY CANNOT TELL ME WHY. THE DEALER STATED THAT NO CODES ARE COMING UP SO THEY CANNOT IDENTIFY THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343899August 7, 2020
ELECTRONIC STABILITY CONTROL (ESC)
MY TRACTION CONTROL MAKES A LOUD NOISE, AFTER HAVING IT BACK TO THE GARAGE 3 TIMES I HAVE BEEN GIVEN 3 CHOICES. 1 LISTEN TO THE NOISE, TURN UP MY RADIO OR 3 TURN OFF THE TRACTION CONTROL. JEEP HAS NO ANSWER OR FIX FOR THE NOISE. I FIND IT TROUBLING THAT THEY WOULD SUGGEST TURNING UP THE RADIO WHICH TO ME CAUSES A SAFETY ISSUE OR TO TURN OFF THE TRACTION CONTROL WHICH SEEMS TO ME WAS PUT ON THERE AS A SAFETY FEATURE. THIS HAS BEEN AN ONGOING PROBLEM SINCE I HAVE OWNED THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343380August 5, 2020
ELECTRICAL SYSTEM, POWER TRAIN
BATTERY DIED AND REQUIRES JUMP STARTING EVERY TIME I TURN THE VEHICLE OFF. IT TOOK AN HOUR TO START MY VEHICLE TODAY. IT IS BELIEVED TO BE A VOLTAGE REGULATOR ISSUE JUST LIKE OTHER MODELS OF THIS VEHICLE BUT MY VIN SAYS IT ISN'T ELIGIBLE FOR THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343264August 4, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AND SLOWING TO A STOP, AT APPROXIMATELY 5 MPH THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO TATE DODGE CHRYSLER JEEP RAM (7429 RITCHIE HWY, GLEN BURNIE, MD 21061, (410) 766-2560) WHO INFORMED THE CONTACT THAT THE MAIN BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343355August 4, 2020
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, VEHICLE SPEED CONTROL
I WAS DRIVING MY CAR AND IT WAS NOT GETTING ANY SPEED WITH THE PEDAL FLOORED. THE CAR STARTED MAKING LOUD NOISES FROM ENGINE AND THE ETC LIGHT CAME ON, CHECK ENGINE LIGHT CAME ON WHICH IS THE MIL LIGHT, ALSO THE ESC LIGHT,I WAS DRIVING AND ALMOST GOT HIT BECAUSE OF IT DRIVING FINE SPEED LIMIT AND THEN DOWN TO LESS THAN 5 MPH ON A VERY BUSY STREET AND INTERSECTION. THERE IS A MAJOR ISSUE AS I HAD IT IN THE SHOP A MONTH AGO FOR ANOTHER MALFUNCTION. I WAS DRIVING 55 MPH AND SUDDENLY IT JUST LOST ALL COMPRESSION TO LESS THAN 5 MPH. I WAS ABLE TO FINALLY PULL OVER TO AN AREA THAT HAD NO SHOULDER SO I WAS HALF IN THE ROAD AND TURNED THE CAR OFF. READ THE MANUAL AND SAID TO CYCLE THE ENGINE SEVERAL TIMES TO SEE IF BETTER. IR WASN'T BETTER,AND NOW TRYING TO GO INTO REVERSE, PEDAL TO THE GROUND IT CREEPS 1 TO 2 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343018August 3, 2020
ENGINE
THE ENGINE BURNS AN EXCESSIVE AMOUNT OF OIL AND THEN STALLS WHILE RUNNING - THIS IS A HUGE SAFETY ISSUE. THE FIRST TIME THIS HAPPENED NO OIL LIGHT CAME ON AND IT ONLY FLASHED A FEW TIMES ON THE SECOND INSTANCE. ONLY 43000 MILES ON THE ENGINE AN STILL UNDER WARRANTY BUT JEEP IS REFUSING TO ADDRESS THIS ISSUE. ONLY 3000 MILES SINCE LAST OIL CHANGE AND HAD TO BRING TO DEALERSHIP BECAUSE OF STALLING AND WAS TOLD IT NEEDED OIL (3+ QUARTS). THIS IS A KNOW ISSUE TO JEEP AND THEY ARE PUTTING PEOPLE'S LIVES AT RISK. JEEP IS CLAIMING THAT THIS IS NORMAL. THEY REFUSE TO ADDRESS BECAUSE THE ISSUE IS BIG AND THEY REFUSE TO PAY TO FIX THIS. THIS HAPPENED TO MY DAUGHTER SEVERAL TIMES WHEN DRIVING. THE DEALER SAID IT IS A KNOW ISSUE AND JEEP IS SAYING NOT COVERED UNDER WARRANTY. THEY CHARGED US $185 TODAY AND SAID WE NEED TO CHECK OIL AT EVER FILL UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343102August 3, 2020
POWER TRAIN
AUTOMATIC TRANSMISSION OVERHEATS AND SLOWS DOWN THE CAR SPEED. WHEN DRIVING THE JEEP TRANSMISSION LIGHT GOES ON AND YOU CANNOT ACCELERATE OVER 45 MPH. HAVE TO PULL OVER AND WAIT FOR IT TO COOL DOWN AND THEN IT WILL DRIVE AGAIN AT NORMAL SPEED UNTIL IT HAPPENS AGAIN. USUALLY OCCURS ON HOT DAYS AND WHETHER THE AC IS ON OR OFF BUT FASTER WHEN IT IS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342791August 2, 2020
ENGINE
CAR WILL NOT START MAKES CLICKING NOISES. HAVE ALL POWER, LIGHTS, RADIO, AIR CONDITIONING BUT WONT CRANK. TOOK IT TO THE DEALERSHIP AND SAID IT MIGHT BE THE KEY FOB SO GOT A NEW ONE. WORKED FOR ABOUT 2 MONTHS AND IS STARTING AGAIN. THE AUTO START WILL START IT BUT WHEN I PUT THE KEY ON AND PUT IT IN THE ON POSITION IT SHUTS DOWN. IF I LET IT SIT FOR A MOMENT IT STARTS.SOMETIMES IT DOESNT HAPPEN FOR A WEEK OR TWO, SOMETIMES A COUPLE TIMES A DAY. I DONT WANT IT CUTTING OFF ON ME WHILE DRIVING THE BUSY ROADS I HAVE TO TRAVEL ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342725August 1, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
FAULTY TIPM SHORTLY OUT SOME ELECTRICAL RELAYS. STATIONARY COOLING FANS DON'T SHUT OFF EVEN WHEN IGNITION KEY IS OFF. AC BLOWER FANS INTIMIDATE ON AND OFF. AT CHRYSLER DEALERSHIP FOR 10 DAYS. ALL RELAYS CHANGED 'ALL SENSORS CHANGE. TIPM DIAGNOSIS SAYS SHORT IN TIPM. $1500.00 PART AFTER REPAIR OF RELAYS AND SENSORS. TOTAL $2500+. BILL. AWAITING NEW TIPM TO COME IN. CHRYSLER CAN'T GUARANTEE THAT THAT WILL FIX THE PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342595July 31, 2020
ENGINE, STEERING
THE CAR HAS BEEN TO MULTIPLE JEEP DEALERSHIPS AND IT KEEP STALLING AND SHUTTING DOWN BUT NO PROBLEMS FOUND. IT HAS SHUT DOWN IN TRAFFIC! THIS HAS HAPPENED ON MULTIPLE DAYS. WE HAVE CHECKED RECALLS AND NONE APPLY TO THE JEEP. I HAVE TWO SMALL A KIDS AND THIS IS ABSOLUTELY RIDICULOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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