Jeep Compass Complaints

4,014 consumer complaints on file.

#11352430September 1, 2020
POWER TRAIN
WHILE DRIVING ON THE HIGHWAY THE TRANSMISSION OVERHEAT LIGHT CAME ON.I HAD BEEN DRIVING ABOUT 45 MINUTES ON HW. THE JEEP STARTED MAKING A LOUD WHINING NOISE AND SLOWED DOWN. IT WOULD NOT GO OVER 45. IT FELT LIKE THE TRANSMISSION WAS STICKING SOME AND HAD A BIT OF A SHAKE. I PULLED IT OVER AND HAD TOWED TO OUR MECHANIC. ONCE HE LOOKED AT IT THE NEXT DAY THERE WERE NO CODES SHOWING AND IT DROVE FINE. I SEE THERE ARE RECALLS ON THIS FOR OTHER JEEPS, BUT MY VIN WAS NOT ONE OF THEM. NOT UNDERSTANDING WHY THIS IS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352451September 1, 2020
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
ABOUT 2 WEEKS AGO AFTER I PUT GAS IN THE CAR THE CHECK ENGINE LIGHT CAME ON WE CHECKED EVERYTHING CANNOT FIGURE OUT ANYTHING WRONG WITH IT THEN THE AIRBAG LIGHTS CAME ON SO WE TOOK THE BATTERY OUT PUT IT BACK IN AND RESET THE LIGHTS. THE CHECK ENGINE LIGHT CAME ON THE NEXT TIME I DROVE IT. ROUGHLY 3 OR 4 DAYS AFTER THAT IT WAS MORNING IT WAS MISTY THE ROADS WERE WET I WENT ABOUT 5 BLOCKS TOOK A RIGHT TURN WENT ANOTHER 5 BLOCKS TOOK A LEFT TURN AND ALL THE SUDDEN ANTI SKID LIGHTS CAME ON THEN THE AIRBAG LIGHT CAME ON AND THEN THE LIGHTNING BOLT LIGHT CAME ON THE CAR HAD NO POWER. SOI PULLED IT OVER AND WE HAD IT TOWED HOME I HAD A DIAGNOSTICS TEST IN IT'S C1221 I BELIEVE WAS THE CODE WE HAVE NOT DRIVE IT SINCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352589September 1, 2020
ENGINE
CAR WILL NOT START, HAS POWER BUT NO TURNOVER, NO CRANK. IT HAPPENS RANDOMLY, HAVE HAD BATTERY, ALTERNATOR AND STARTER CHECKED, IGNITION AND KEYS BUT NO CODES KICKING OUT. DEALER HAS BEEN ABLE TO REPLICATE ISSUE HOWEVER NO IDEA WHAT THE CAUSE IS. THERE ISN'T A SPECIFIC TIME OR REASON IT JUST HAPPENS. SOMETIMES YOU CAN JUST SHUT IT OFF AND TRY AGAIN AND IT STARTS AND SOMETIMES IT LETS ME SIT FOR 15 - 30 MIN BEFORE IT STARTS. CURRENTLY THE CAR IS BACK AT THE DEALERSHIP BUT THEY HAVE NO CLUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352141August 30, 2020
ELECTRICAL SYSTEM, ENGINE
THIS HAS HAPPENED ON MULTIPLE OCCURRENCES. THE VEHICLE IS OFF FOR MAX OF 3 HOUR PERIOD. UPON STARTING VEHICLE TO DRIVE, IT RUNS IDLE AND ENGINE WILL NOT TURN OVER. THE COMPUTER SYSTEM RUNS THROUGH A NUMBER OF MESSAGES STATING VARIOUS SETTINGS ARE NOT WORKING. CHECK ENGINE LIGHT IS ON. DRIVER'S SIDE CAN'T CONTROL PASSENGER SIDE FUNCTIONS. CLICKING SOUNDS HEARD FROM UNDERNEATH VEHICLE. FOG LIGHTS REMAIN ON AND BLIND SPOT LIGHTS ON SIDE MIRRORS REMAIN ON. VEHICLE WILL NOT TURN OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351989August 29, 2020
POWER TRAIN
WHEN THE VEHICLE IS PARKED AFTER BEING IN MOTION, I OFTEN GET AN ERROR MESSAGE FOR THE TRANSMISSION FOLLOWED BY A CHECK ENGINE LIGHT. WHEN THIS HAPPENS, THE VEHICLE HAS A HARD TIME SHIFTING. BY THIS, I MEAN THAT WHENEVER I SHIFT INTO ANOTHER GEAR THE VEHICLE STALLS THEN HAS AN ABRUPT SHIFT THAT MOVES THE ENTIRE VEHICLE. IF THE VEHICLE IS NOT TURNED OFF FOR A MINIMUM OF 30MINUTES, THE VEHICLE WILL NOT EXCEEDS SPEEDS OF 35 MPH. THE VEHICLE ALSO CONTINUES TO MAKE A NOISE THAT SOUNDS LIKE IT IS BEING FORCED INTO MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352013August 29, 2020
SUSPENSION, UNKNOWN OR OTHER
THE HOLE FRAME IS RUSTED AND BROKE UP FRONT. BALL JOINTS ARE POPPING AND NOT BAD. THE SWAY BARS ARE POPPING AND NOT BAD. READING BRAKES BUT ARE GOOD. BUT ALL IN ALL FRAME BAD RUSTED OUT AND BUSTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351808August 28, 2020
ENGINE, FUEL/PROPULSION SYSTEM
THE CAR STALLS AT TURNS AND SAYS "LOW OIL PRESSURE" JUST BOUGHT THIS CAR JUL 03 2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351635August 27, 2020
STRUCTURE:BODY
I BELIEVED I HAD LOCKED MY DOORS ON 2 OCCASIONS USING MY ELECTRONIC KEY FOB. THE CAR BEEPED AND LIGHTS FLASHED INDICATING THAT THE DOORS WERE LOCKED. TWICE AFTER THINKING DOORS WERE LOCKED I WAS ROBBED OF APPROXIMATELY 55.00 HIDDEN IN MY GLOVE BOX AND CENTER CONSOLE. AFTER 2ND TIME, UPON INVESTIGATION OF THE LOCKING PROCEDURE I WAS ABLE TO DETERMINE THAT ALL DOORS EXCEPT DRIVER'S WOULD LOCK BUT NOT DRIVER'S EVEN THOUGH UPON WALKING AWAY THE INDICATORS SHOWED THAT ALL DOORS HAD LOCKED. EVEN WHEN IN CAR HITTING THE LOCK BUTTON ON INSIDE OF DOOR LOCKED ALL DOORS BUT DRIVER'S. I HAD TO USE KEY ON OUTSIDE TO FINALLY LOCK DOOR AND MANUALLY MOVE BUTTON ON INSIDE OF DOOR TO GET IT TO LOCK. I BELIEVE THIS TO BE A SAFETY ISSUE BECAUSE BELIEVING VEHICLE IS LOCKED WHEN IN FACT IT IS NOT ALLOWS FOR ASSAULT OR CAR JACKING OF ME WHILE STOPPED. IT HAS ALREADY COST ME MONEY AND TIME AND IT MAKES THE DOOR UNSAFE IF EVER HIT ON THE SIDE WHERE THAT DOOR IS LOCATED BECAUSE OF LESS STRENGTH IN THE DOOR. CAR UNDER WARRANTY BUT UPON FIXING IT DEALER STATES THAT WINDOW MOTOR FOR THAT DOOR ALSO NEEDS ATTENTION BUT NO PARTS AVAILABLE AT THIS TIME. I WILL BE LEAVING ON A 500 MI. TRIP TOMORROW WITHOUT THE ABILITY TO LOWER MY WINDOW ANOTHER POSSIBLE SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351488August 27, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
THE VEHICLE WONT START OCCASIONALLY. YOU CAN PRESS THE IGNITION, AND IT SAYS ITS ON, BUT THE ENGINE DOESNT TURN OVER. I HAVE NOTICED IT HAPPENS MORE OFTEN IF YOU 3NGAGE THE PARKING BRAKE WHILE YOUR FOOT IS ON THE BRAKE PEDDLE. TO "CORRECT" YOU HAVE TO TAKE YOUR FOOT OFF THE BRAKE, PRESS THE IGNITION BUTTON AGAIN UNTIL IT SHUTS OFF, AND THEN REAPPLY YOUR FOOT ON THE BRAKE DEPRESSING IT AS FAR AS YOU CAN PRESS IT AND THEN PRESS THE IGNITION BUTTON AGAIN. THERE IS A MOMENT OF HESITATION AND THEN IT STARTS UP. ADDITIONALLY THE CAR HAS SHUT OFF ON ME AT AN INTERSECTION WITH THE AUTO START FEATURE ON, AND WOULDNT RESTART WHEN I TOOK MY FOOT OFF THE BRAKE LIKE IT WAS SUPPOSED TO. I HAD TO FOLLOW THE SAME PROCEDURE DESCRIBE ABOVE TO "CORRECT" THE PROBLEM. BECAUSE OF THIS, I NO LONGER RUN THE CAR WITH THE AUTO START FEATURE BECAUSE ITS UNRELIABLE. ITS ALWAYS BEEN A BIT OF A ROUGH START WHENEVER I HAVE LEFT IT ON, CAUSING ME TO WONDER IF ITS ACTUALLY GOING TO START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351138August 25, 2020
ENGINE, UNKNOWN OR OTHER
I BOUGHT A USED VEHICLE FROM A SMALL PRIVATE USED DEALERSHIP IN LAS VEGAS NV BELIEVING IT HAD 134000 MILES WHEN IN REALITY THEY KNEW THAT WAS NOT THE REAL MILEAGE IT HAS OVER 172,000 CANT GET MY MONEY BACK CZ THEY SAY I BOUGHT IT HAS IS THEY TAMPER WITH THE ODOMETER AND LIE TO ME I WAS RECENTLY AWARE WHEN I GOT INSURANCE FROM GEICO IT WAS THERE WHEN I SAW THE TRUTH ABOUT THE VEHICLE TRUE HISTORY AND ODOMETER THE DEALERSHIP NAME IS EMPORIO AUTO SALES LOCATED 2685 N NELLIS BLVD, LAS VEGAS, NV 89115. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350896August 24, 2020
SERVICE BRAKES, ENGINE
I HAVE HAD MY 2020 JEEP COMPASS 4.5 MONTHS AND IT HAS STALLED TWICE. BOTH TIMES AS I WAS APPROACHING A LIGHT TO STOP. MY LIFE HAS BEEN ENDANGERED BOTH TIMES AS I DID NOT REALIZE WHAT HAD HAPPENED NOR DO THE PEOPLE BEHIND ME. I ONLY REALIZED WHAT WAS HAPPENING WHEN I ATTEMPT TO ACCELERATE. BOTH TIMES I WAS ALMOST HIT FROM BEHIND. THE FIRST TIME AT APPROX AT 1624 MILES AND THE SECOND TIME AT APPROX 1742 MILES. THERE IS NO WARNING OR DIRECTION FROM THE VEHICLE, BUT WHILE PANICKING IN TRAFFIC I SEE THAT MY EMERGENCY BAKE IS ON!!!!! SUDDENLY AND FOR NO REASON!! I HAVE ALSO HAVE SEVERAL PROBLEMS SINCE THE FIRST MONTH WITH THE AUTO STOP-START. THIS FUNCTION HAS NEVER WORKED PROPERLY AND SHUTS DOWN ALL.THE.TIME. I WAS TOLD BY THE DEALERSHIP IT WAS MY FAULT FOR NOT DRIVING MY VEHICLE ENOUGH. NOT DRIVING MY VEHICLE ENOUGH DURING A GLOBAL PANDEMIC. I'M TO BLAME. I DO NOT FEEL SAFE IN THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350904August 24, 2020
FUEL/PROPULSION SYSTEM
THIS VEHICLE HAS A KNOWN OIL CONSUMPTION PROBLEM YET CHRYSLER WILL NOT RECALL OR REPAIR IT. THERE IS NO WARNING LIGHT FOR LOW OIL AND THE CAR WILL JUST SUDDENLY LOOSE POWER. DEALERSHIP STATES YOU HAVE TO BRING IN YOUR CAR EVERY 1000 MILES FOR AN OIL CONSUMPTION TEST. PROBLEM STARTED WITHIN 6 MONTHS OF LEASING VEHICLE WITH LESS THAN 5000 MILES ON IT. PROBLEM HAS BEEN ONGOING EVERY FEW MONTHS DESPITE GETTING REGULAR OIL CHANGES. IT HAS HAPPENED WHEN DRIVING VEHICLE (SUDDEN LOSS OF POWER) OR WHEN STARTING UP CAR AFTER BEING PARKED. HAS BEEN SERVICED AT LEAST 6 TIMES IN LESS THAN 2 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350926August 24, 2020
STEERING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED RESULTING IN A LOSS OF POWER STEERING ASSIST. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE RESUMED NORMAL OPERATION AFTER THE VEHICLE WAS TURNED OFF FOR 5 MINUTES AND RESTARTED. THE VEHICLE WAS TAKEN TO LOCAL DEALER RAY PRICE CHRYSLER DODGE JEEP RAM LOCATED AT 2969 PA-940 SUITE C, MT POCONO, PA 18344, WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED AS OF YET. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FILED A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350728August 21, 2020
ELECTRICAL SYSTEM
I HEAR A KNOCKING NOISE COMING FROM BEHIND THE DASH/GLOVE COMPARTMENT ON THE PASSENGER SIDE. THE KNOCKING NOISE RANDOMLY STARTS BEFORE I PUT THE KEYS INTO THE IGNITION, WHILE DRIVING AND AFTER I TAKE THE KEY OUT OF THE IGNITION. IT IS SOMETIMES BETWEEN 10-15 KNOCKING SOUNDS THEN IT STOPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350049August 18, 2020
ENGINE
I BOUGHT A 2018 JEEP COMPASS IN 2019 IT HAD ABOUT 10 THOUSAND MILES ON IT. 4 MONTHS LATER I'M HEADING TO WORK AND CAR STALLS OUT. I STARTED BACK UP AND MADE IT TO MY LOCAL GARAGE THEY CHECKED THE OIL AND THERE WAS NOT A DROP OF OIL IN IT. THEY SAID IT WAS THERE FAULT THEY NEVER PUT OIL IN WHEN I PURCHASED. 4 MONTHS LATER COMPLETELY OUT OF OIL AGAIN. AND HERE WE ARE TODAY 2 MONTHS AFTER THE LAST SERVICE CALL MY IS GOING THREW ALMOST AN ENTIRE TANK OF OIL EVERY 2 MONTHS. AND MY LOCAL DEALERSHIP WHERE I PURCHASED THE CAR KEEPS MAKING ME DO OIL CONSUMPTION TEST...AND MY CAR HAS COMPLETELY RAN OUT OF OIL 3 TIMES AND I HAVE HAD 2000 MILES MORE TO GO BEFORE I NEEDED AN OIL CHANGE. I ACTUALLY RUN OUT OF OIL IN MY WAY BEFORE I NEED AN OIL CHANGE. I HAVE COMPLAINED TO THE JEEP CORPORATION SEVERAL TIMES IN THE LAST YEAR AND THEY WILL DO NOTHING TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350054August 18, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE GEAR SHIFTER FAILED TO SHIFT TO THE DESIRED GEAR. THE ENGINE ICON ILLUMINATED. THE FAILURE RECURRED. THE CONTACT CALLED THE LARRY H. MILLER CHRYSLER JEEP DODGE RAM RIVERDALE DEALER LOCATED AT 1481 W. RIVERDALE RD, RIVERDALE, UT 84405, AND WAS NOT GIVEN A CALLBACK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *BF THE CONSUMER HAS STATED THE PROBLEM HAS OCCURRED MORE THAN ONCE. *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349565August 15, 2020
VISIBILITY/WIPER
REAR VIEW MIRROR BECAME UNATTACHED & TOOK A CHUNK OF THE WINDSHIELD GLASS OUT. VEHICLE WAS PARKED & HAPPENED OVERNIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349591August 15, 2020
UNKNOWN OR OTHER
BLOOD HAS BEEN DRAWN, AND A SMALL AMOUNT OF SKIN WAS REMOVED. THE UPPER METAL LATCH FOR THE GLOVE BOX HAS A KNIFE EDGE. IT IS APPARENT THAT THERE WAS NO ATTEMPT TO FILE THE EDGE DULL BEFORE IT WAS PAINTED OVER. THIS IS LOCATED IN AN AREA WHERE HANDS ARE SUPPOSED TO REACH IN. A COMPETENT SERVICE DEPARTMENT WITH A METAL FILE AND A PAINT PEN CAN REMEDY THIS IN ONE MINUTE. I DON'T WANT ANYONE ELSE TO BE SIMILARLY INJURED. PLEASE ENFORCE A RECALL. THANKS FOR GIVING THIS YOUR ATTENTION.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11349236August 14, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
STOP/START NOT AVAILABLE, BACKUP CAMERA GOES OUT OR DOES NOT WORK, ENGINE IS SUPER HOT HIGH HEAT, CHECK TRANSMISSION LIGH, CHECK ENGINE LIGHT, AMBER STOP START LIGHT,PUTTING IN REVERSE AND CAR WILL DIE OUT OR HESITATE, ONLY 14,000 MILES 2 YEARS OLD ALL THESE SYMPTONS CAME ON THIS WEEK. TRULY FRUSTRATING 2 YEAR OLD CAR AND ITS REDICULOUS HOW BAD THIS IS. I WILL NEVER BUY THIS COMPASS OR JEEP AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348975August 13, 2020
ELECTRICAL SYSTEM
REMOTE START BEGAN FAILING THEN WOULDN'T EVEN START WITH KEY. HAD TO REPLACE STARTER DUE TO WHERE STARTER IS LOCATED IT GETS SO HOT IT FRIED THE WIRING. MECHANIC STATED DUE TO WHERE THE STARTER IS LOCATED, I WILL PROBABLY HAVE TO REPLACE IT EVERY YEAR OR TWO. VERY POOR DESIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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