Jeep Compass Complaints

4,014 consumer complaints on file.

#11338339July 9, 2020
ELECTRICAL SYSTEM, ENGINE
MY 2018 COMPASS STALLED ON ME TWICE IN CITY TRAFFIC. CHECKED THE OIL AND THE DIP STICK WAS DRY. THE OIL LIGHT DID NOT GO ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338225July 8, 2020
SUSPENSION
THE REAR CROSS MEMBER ON MY 2012 JEEP COMPASS HAS COMPLETELY RUSTED THROUGH IN MULTIPLE LOCATIONS. THIS INCLUDES MUCH OF THE SUBFRAME AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337765July 6, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
CAR LOSES POWER AT TIMES ON THE INTERSTATE AND PULLING INTO TRAFFIC. FEELS LIKE IT'S SHUDDERING/MISSING GEAR WHEN ACCELERATING. ETC INDICATOR LIGHT COMES ON WHEN IT GETS VERY BAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337791July 6, 2020
POWER TRAIN
I WAS IN THE KWIK TRIP CARWASH WITH MY ENGINE ON AND IN PARK, WHEN THE VEHICLE, ( A 2017 JEEP COMPASS 4X4 HIGH ALTITUDE), SUDDENLY GOES FORWARD AND THE ONLY WAY TO STOP WAS TO TURN THE ENGINE OFF. THE BRAKES DIDN'T STOP IT. THIS HAPPENED ON JULY 5TH 2020, AT APPROXIMATELY 9:20 PM IN SHAWANO, WI.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337801July 6, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
SINCE A MONTH AFTER I BOUGHT THE VEHICLE I BEEN BACK TO THE DEALER FIXING VEHICLE IN EVERYTHING. CAR HAS BEEN THROUGH NEW ENGINE NEW RADIO NEW 4 SET OF TIRES NEW STEERING RACK NEW BRAKES NEW ROTORS NEW LUG NUTS ETC I HAVE ALL MY PAPERWORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337557July 5, 2020
UNKNOWN OR OTHER
HEADREST DEPLOYS WHILE NO CRASH HAS HAPPENED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337334July 3, 2020
ENGINE, UNKNOWN OR OTHER
AS I WAS DRIVING YESTERDAY MY VEHICLE JUST RANDOMLY STALLED OUT ON ME AND AFTER SEARCHING I FIND THAT THIS WAS AN ISSUE THAT LEAD TO A RECALL. MY VEHICLE AT TIMES WILL SHUTTER/HESITATE OR WHATEVER YOU WANT TO CALL IT WHICH IS ALSO DESCRIBED IN THE RECALL. I DON'T BELIEVE THIS ISSUE WAS PROPERLY RESOLVED WHEN THE PREVIOUS OWNER SUPPOSEDLY HAD IT FIXED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337155July 2, 2020
SEATS
HEAD REST RESTRAINT POPPED OFF WITH NO IMPACT WHILE DRIVING DOWN THE STREET. TABS FAILED INSIDE AND RELEASED HEADREST IN BACK OF DRIVERS HEAD WHILE IN MOTION CAUSING DISTRACTION OF MOTOR VEHICLE OPERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331490June 29, 2020
POWER TRAIN
CVT OVERHEATS AT HIGHWAY SPEEDS. WHEN THE CVT TRANS OIL HEAT LIGHT COMES ON THE CAR RPMS INCREASE AND ACCELERATION IS LOST. IT WAS SCARY LOSING SPEED ON THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331578June 29, 2020
ENGINE
THE 2.4 L ENGINE IN THIS CAR HAS OIL CONSUMPTION ISSUE.FCA NEGATED ALL PRIOR TESTS THEY DID AND SAY I MUST START OVER AND TEST EVERY 1500 MILES,NOT EVERY 2000. THEY DONT WANT TO REPLACE THE LOUSY ENGINES. CAR SHUTS OFF ON ROAD WHEN OIL GETS TOO LOW.VERY DANGEROUS! THEY SAY JUST HAVE IT TOWED TO DEALERSHIP WHEN ENGINE DIES. CARD HAS BEEN TOWED THERE 3 TIMES SO FAR FOR MALFUNCTIONS IN ENGINE.THEY WANT TO PUT A LOCK ON OIL FILTER AND DEMAND ONLY THEY DO OIL CHANGES OR CONSUMER IS RESPONSIBLE FOR NEW ENGINE. ANY RECOURSE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331626June 29, 2020
ENGINE
PURCHASED A 2020 COMPASS ON MAY 28TH, 2020 WITHIN THE FIRST WEEK IT SHUT DOWN OR STALLED COMPLETELY AT A STOP STREET, HAD TO PUT THE CAR IN PARK AND HIT THE RESTART BUTTON. I WAS NOT SURE IF THIS HAD SOMETHING TO DO WITH THE AUTO STOP/START SO I SWITCHED THIS FUNCTION OFF AND IN THE FOLLOWING WEEKS IT DIED 2 MORE TIMES ONCE WHEN DRIVING THROUGH AN INTERSECTION THE NEXT TIME WHEN I WAS STARTING OFF AT A STREET LIGHT, THIS IS NOT NORMAL SO ON JUNE 26TH I RETURNED THE CAR TO THE DEALERSHIP AND FILLED A CLAIM WITH JEEP CUSTOMER SERVICE. THE SERVICE DEPARTMENT PHONED AND SAID THEY HAD THE SAME ISSUE AND IT MIGHT HAVE SOMETHING TO DO WITH FUEL. IN THE INTERIM I RESEARCHED THIS ISSUE AND THERE ARE HUNDREDS OF COMPLAINTS ON LINE FROM 2018-2020 COMPASS AND CHEROKEE LATITUDE OWNERS, ALL COMPLAINING ABOUT THE OIL CONSUMPTION, STALLING, DANGERS OF CAUSING AN ACCIDENT ETC. WHEN I PURCHASED THE CAR IT HAD 37 MILES I RETURNED IT IN LESS THAN 1 MONTH AND IT ONLY HAD 240 MILES AS WE HARDLY DROVE IT DUE TO LOCKDOWN AND WORKING FROM HOME. IF CHRYSLER/JEEP DOES NOT ACCEPT THE CAR BACK AND REFUND MY DEPOSIT I WILL HAVE A LEMON LAW LAWYER GET INVOLVED. I HAVE NO CONFIDENCE IN DRIVING THE CAR AND GET ANXIETY ATTACKS JUST THINKING ABOUT DRIVING THIS SUV AGAIN, I CANNOT HAVE IT STALL WHILE IN MOTION DUE TO THE DANGER IT POSES TO MY SAFETY AND OTHER DRIVERS SAFETY. PLEASE REVIEW THIS WITH ALL THE COMPLAINTS ON THE INTERNET. WE WERE ALWAYS DRIVING ON THE CITY STREETS WHEN THESE HAPPENED BUT IT STALLED AND WE HAD TO RESTART IT EACH TIME EVEN THE SERVICE DEPARTMENT WHO TRIED TO FIGURE IT OUT SAID IT STALLED WHEN THEY TEST DROVE IT, THIS COMPASS IS FLAWED AND DANGEROUS IT SHOULD BE TAKEN OFF THE ROAD, ESPECIALLY SINCE CHRYSLER/JEEP KNEW OF THESE PROBLEMS WITH THE COMPASS SINCE 2018, THEY ARE PUTTING PROFITS OVER SAFETY AND ACCIDENTS WILL HAPPEN AND LIVES WILL BE LOST DUE TO THE STALLING ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331081June 26, 2020
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ENGINE
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED. THE INSTRUMENT PANEL INDICATED SHIFT TO DESIRE GEAR OR PLACE VEHICLE IN PARK. A SECONDARY MESSAGE STATED AUTOMATIC START COULD NOT BE DETECTED. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THREE RIVERS CHRYSLER JEEP DODGE RAM (2633 W LIBERTY AVE, PITTSBURGH, PA 15216), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BATTERY NEEDED TO BE REPLACED. THE BATTERY WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331087June 26, 2020
ELECTRICAL SYSTEM, ENGINE
OIL CONSUMPTION OF OVER 1 QT-2QT OVER 2000 MILES OR LESS WITH ENGINE LIGHT ILLUMINATION AND ELECTRICAL ISSUES W/O WARNING. AUTOMATIC SHUTDOWN WHEN DRIVING AND CHRYSLER SAYS ITS NORMAL OIL CONSUMPTION. EVAL. GUIDELINES CHANGE WITH EACH STUDY.OIL CONSUMPTION TEST VERY SPECIFIC AND IS BILLED TO OWNER INDISCRIMINATELY. NO DISCUSSION OF REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331084June 26, 2020
ENGINE
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITH THE INSTRUMENT PANEL INDICATING SHIFT TO DESIRE GEAR OR PLACE VEHICLE IN PARK. A SECONDARY MESSAGE STATED THAT AUTOMATIC START WAS NOT DETECTED. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THREE RIVERS CHRYSLER JEEP DODGE RAM (2633 W LIBERTY AVE, PITTSBURGH, PA 15216), AND WAS DIAGNOSED THAT UNKNOWN SOFTWARE IN THE VEHICLE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED AND WAS NOT TAKEN BACK TO THE DEALER FOR A SECOND DIAGNOSTIC TESTING. THE CONTACT STATED THAT THE FAILURE PERSISTED. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330758June 25, 2020
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
ELECTRONIC THROTTLE CONTROL AND ELECTRONIC STABILITY CONTROL INDICATOR LIGHTS TURN ON AND VEHICLE GOES INTO "LIMP" MODE CREATING THE INABILITY TO ACCELERATE OVER 10MPH. WHEN PULLING OUT IN FRONT OF ONCOMING TRAFFIC, THE JEEP STALLS AND THEN GOES INTO LIMP MODE. SERIOUS SAFETY CONCERN WITH NOT BEING ABLE TO ACCELERATE IN THESE SCENARIOS. HAS HAPPENED EVER SINCE THE JEEP HAD 50,000 MILES AND HAS CONTINUED TO THE POINT THE VEHICLE IS NO LONGER DRIVABLE AS OF JUNE 2020 (ISSUES BEGAN IN JAN 2019). EXTREME HESITATION HAS OCCURRED WHEN TRYING TO ACCELERATE ON AN ON-RAMP ALSO CREATING A SAFETY HAZARD AS TO NOT GET UP TO THE APPROPRIATE SPEED TO SAFELY MERGE WITH TRAFFIC. CVT TRANSMISSION BEGAN OVERHEATING AT 55,000 MILES, ALSO CAUSING THE JEEP TO GO INTO LIMP MODE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330927June 25, 2020
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
WHILE DRIVING THE ESC MALFUNCTION LIGHT CAME ON AND LOSS OF POWER. HAPPENED AGAIN AND ENGINE COMPLETELY STALLED AND WOULD NOT TURN OVER FOR ANOTHER FIVE MINUTES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330416June 23, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 JEEP COMPASS. THE CONTACT STATED THAT OCCASIONALLY, THE HORN ACTIVATED INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT CONTACTED NOR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329580June 18, 2020
ENGINE, POWER TRAIN
THE ENGINE OVER HEATS AT 60 TO 70 MPH AND THEN BEGIN TO LOSE POWER. THE CAR SLOWS DOWN, THE ENGINE LIGHT COMES ON. THIS HAS HAPPENED 5 TIMES SINCE 2019 WHILE ON THE HIGHWAY. NOW THE TRANSMISSION IS FAILING BECAUSE IT WON'T CHANGE GEARS AND IT MAKES A WHINING SOUND WHEN YOU TRY TO ACCELERATE. ON THE CITY STREET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329600June 18, 2020
ELECTRICAL SYSTEM
THE VEHICLE STALLS INTERMITTENTLY. WHEN I'M ON THE HIGHWAY OR JUST DRIVING SOMETIMES. THERE WASN'T ANY CHECK ENGINE LIGHT ON OR ANYTHING. FOUND OUT IT WAS THE CRANKCASE SENSOR. I SAW THAT A LOT OF PEOPLE WHERE HAVING THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329625June 18, 2020
ENGINE
I WAS DRIVING MY CAR AROUND FOR A WEEK WITH NO OIL IN IT, THE DUMMY OIL LIGHT NEVER CAME ON, MY CAR NEVER TOLD ME I NEEDED OIL, WHILE THIS HAPPENED IT ALSO CAUSE MY CARS PARKING BRAKE TO ENGAGE WHILE I WAS DRIVING THROUGH TOWN. I WAS NOT EVEN DUE FOR AN OIL CHANGE. THE DEALERSHIP SAID THEY COULDN'T FIGURE OUT WHY THAT HAD HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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