Jeep Compass Complaints

4,014 consumer complaints on file.

#11354528September 12, 2020
STRUCTURE:BODY
I BROUGHT IN MY 2011 JEEP COMPASS FOR AN OIL CHANGE AND A SIMPLE REPAIR. MY MECHANIC CALLED WITH WHAT I BELIEVED WAS THE CALL THAT MY VEHICLE WAS READY TO BE PICKED UP. TO MY SURPRISE, HE STATED THAT THERE WAS A MAJOR ISSUE. HE STATED THAT THE FRAME WAS COMPLETELY ROTTED AND UNSAFE TO DRIVE, EVEN THE MILE BACK TO MY HOUSE. AFTER SPEAKING WITH THE DEALERSHIP I PURCHASED THE VEHICLE, THEY ADVISED ME TO DRIVE THE VEHICLE THERE (APPROX. 1/2 MILE AWAY) AND LEAVE FOR REPAIR. THEY EXPLAINED THAT THE FRAME WAS PLACED UNDER EXTENDED WARRANTY DUE TO THE ISSUE AND THAT I WOULD NEED TO PAY APPROX. $500-$1,000.00 FOR 'OTHER PARTS' AND AN ALIGNMENT WHEN REPLACING THE FRAME THAT WERE NOT PART OF THE WARRANTY. QUITE FRANKLY THIS IS UNACCEPTABLE. IT SHOULD COST ME NO OUT OF POCKET EXPENSE FOR A FAILED PART, ESPECIALLY A FRAME ON A LESS THAN 10 YEAR OLD VEHICLE. I AM INCREDIBLY THANKFUL THAT I BROUGHT IT IN PRIOR TO GIVING IT TO MY 17 YEAR OLD. VERY DANGEROUS! JEEP SHOULD COVER THE WHOLE COST! IN ADDITION, I WAS TOLD THE PART ISN'T AVAILABLE FOR AT LEAST 4-6 WEEKS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354422September 11, 2020
ELECTRICAL SYSTEM
CAR WON'T START CHANGED THE BATTERY WORKED FOR A DAY THEN HAD A CLICKING NOSE LIKE BATTERY WAS DEAD. CHARGED IT CRANKED UP LASTED A DAY STOPPED AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354427September 11, 2020
SUSPENSION
THE PASSENGER SIDE STRUT HAS ALREADY BROKEN, THE VEHICLE IS UNDER 20,000 MILES. ALSO THE VEHICLE HAS ALREADY HAD MULTIPLE REPAIRS UNDER WARRANTY FOR FAULTY BACKUP CAMERA AND COMPUTER IN THE CAR. WHEN OPERATING THE VEHICLE, EVEN ON SMOOTHLY PAVED ROADS, THE STRUT RATTLED AND MAKES NOISE. THE CAR HAS NOT EVEN HAD ITS FIRST INSPECTION YET AND THERE IS A POSSIBILITY THAT IT MAY NOT PASS WITH THIS ISSUE. THE STRUT GETS WORSE OVER TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354145September 10, 2020
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT STATED THAT THE ACCELERATOR PEDAL SEIZED WHILE TRAVELING AT A LOW RATE OF SPEED AND THAT THE CHECK ENGINE AND BRAKE WARNING LIGHTS WERE CONSTANTLY ILLUMINATED ON THE INSTRUMENT PANEL SINCE OWNING THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO DARCARS CHRYSLER DODGE JEEP RAM OF MARLOW HEIGHTS (5060 AUTH WAY, CAMP SPRINGS, MD 20746) WHERE THEY INFORMED HER THAT IT WAS BEST TO DISPOSE OF THE VEHICLE DUE TO THE EXTENSIVE DAMAGE THAT NEEDED TO BE REPAIRED. UPON INVESTIGATION, THE CONTACT LINKED HER FAILURE TO NHTSA CAMPAIGN NUMBER: 10V234000 (VEHICLE SPEED CONTROL). THE CONTACT CALLED THE MANUFACTURER AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT THEN FILED A COMPLAINT WITH THE MANUFACTURER. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354299September 10, 2020
FUEL/PROPULSION SYSTEM
VEHICLE STALLS OUT AFTER FILLING GAS TANK WITH FUEL. IT STALLS WHILE IDLING IN PARK AND IT STALLS WHILE DRIVING IN TRAFFIC AND WHEN STOPPED WITH FOOT ON THE BRAKE. AFTER ROME ONLINE SEARCHING, THE PROBLEM SEEMS TO BE THE VAPOR/LIQUID SEPARATOR VALVE IN THE TOP OF THE FUEL TANK NOT STOPPING THE CHARCOAL FILTER FROM BEING FLOODED WITH FUEL. THIS HAS HAPPENED NUMEROUS TIMES IN THE MONTH SINCE I PURCHASED THE VEHICLE. IT LAST HAPPENED ON 09/10/2020
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353927September 9, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE BATTERY DRAINED, THE TIRES LOCKED UP, THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE BATTERY WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO ROCKWALL CHRYSLER DODGE JEEP RAM (970 E INTERSTATE 30, ROCKWALL, TX 75087, (469) 698-2100) AND DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE LOCAL DEALER WAS UNABLE TO IDENTIFY THE FAILURE. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353969September 9, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2019 JEEP COMPASS. THE CONTACT STATED THAT WHILE BRAKING FOR A RED TRAFFIC LIGHT, THE PARKING BRAKE ACTIVATED INDEPENDENTLY. WHILE ATTEMPTING TO ACCELERATE FROM A STOPPED POSITION, THE BRAKES LOCKED UP AND THE VEHICLE WOULD NOT MOVE. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE AND THE VEHICLE RESUMED NORMAL OPERATION. THE CONTACT CALLED HERTRICH DODGE (1147 E PULASKI HWY, ELKTON, MD 21921, (443) 907-1500) AND WAS INFORMED THAT NO ACTIONS COULD BE TAKEN UNLESS THE FAILURE WAS PRESENT BEFORE A ROAD TEST COULD BE PERFORMED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 12,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353871September 8, 2020
ENGINE
CAR STALLS OUT AND CHECK ENGINE LIGHT COMES ON. WAS STOPPED AT A RED LIGHT AND WHEN TURNED GREEN THE CAR WOULD NOT MOVE WHEN GAS PEDAL WAS PRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353648September 8, 2020
ELECTRICAL SYSTEM
CAR WONT START,PUT IN NEW BATTERY, WORKED TWO DAYS AND WONT START AGAIN.THIS HAVE BEEN GOING ON FOR ABOUT SIX MONTHS.SOMETIMES IT WILL START IF I GET A JUMP BUT NOW IT WONT START AT ALL.THE VEHICLE WILL BE PARKED BUT ONCE I TRY TO RESTART IT IT WONT CRANK. NOT DOING ANYTHING NOW AFTER GETTING A NEW BATTERY 2 DAYS AGO.ALSO HAD THE CABLE CONNECTS THAT CONNECT THE BATTERY CHANGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353650September 8, 2020
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT THE COMPUTER INDEPENDENTLY TURNED OFF AND RESET ITSELF. THE GEAR SHIFTER BECAME INOPERABLE. THE CONTACT STATED THAT THE VEHICLE SHUTOFF WHILE DRIVING WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO JASON LEWIS CHRYSLER DODGE JEEP RAM LOCATED AT 120 AUTO LN, SPARTA, TN 38583 HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURES. THE VEHICLE WAS TAKEN TO EAST TENNESSEE DODGE CHRYSLER JEEP RAM LOCATED AT 2774 N. MAIN ST, CROSSVILLE, TN 38555, WHERE IT WAS STATED THAT THERE WERE MANY UNSPECIFIED FAILURES WITH THE VEHICLE. THE TECHNICIAN STATED THAT THE VEHICLE NEEDED TO BE KEPT FOR OVER A MONTH FOR COMPREHENSIVE DIAGNOSTIC TESTS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SUGGESTED THAT THE CONTACT LEAVE THE VEHICLE WITH THE DEALER AND REQUEST A LOANER VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353670September 8, 2020
ELECTRONIC STABILITY CONTROL (ESC)
I BOUGHT MY JEEP COMPASS IN FEBRUARY. LAST MONTH WHEN COMING HOME MY SERVICE PARKING BRAKE SYSTEM AND SERVICE AUTO SHUT OFF SYSTEM LIGHT BOTH CAME ON. WHEN I GOT HOME I WAS LIKE THAT'S ODD AND CALLED THE DEALER. THEY SAID THEY WOULD LOOK AT IF I BROUGHT IT TO THEM. I GOT READY FOR WORK, WENT TO LEAVE AND MY CAR WOULDN'T MOVE. THE PARKING BRAKE WAS STUCK ON. I WAS FURIOUS AND CALLED THE DEALER AND SAID THEY NEEDED TO HAVE IT TOWED AND THEY REFUSED. MY MOM ENDING UP TAKING ME TO WORK, THEN THE NEXT DAY THE LIGHTS MYSTERIOUSLY WENT OFF. NOW YESTERDAY BOTH LIGHTS CAME ON AGAIN. I PLAN ON TAKING IT TO A DEALER ON THURSDAY TO HAVE IT LOOKED AT & HOPEFULLY FIXED. I JUST HAVE READ A COUPLE COMPLAINTS SAYING THEY HAVE BEEN STUCK AT RED LIGHTS AND NEARLY HIT DUE TO SIMILAR ISSUES SO I MIGHT BE TRADING THIS VEHICLE IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353685September 8, 2020
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
MY VEHICLE SOUNDS LIKE IT'S DOWN SHIFTING WHEN DRIVING BETWEEN 40 & 50 MILES AND IT HAS CUT OFF ON ME SEVERAL TIMES WHEN TUNING THE CORNERS AND SOMETHING ALWAYS SOUNDS LIKE IT'S RATTLING. I'VE TAKEN IT SEVERAL TIMES TO THE DEALERSHIP AND BECAUSE NO CODES POP UP THEY WANT TO CHARGE ME TO INSPECT IT. I'VE COMPLAINED ABOUT THESE ISSUES SINCE I'VE PURCHASED IT. THERE HAVE BEEN TIMES WHEN ALL OF MY FUNCTIONS LIGHT UP OR IT TELLS ME MY KEY IS NOT IN THE VEHICLE WHEN IT'S IN PLAIN SITE. THIS HAPPENS WHEN I'M DRIVING ON THE STREET OR FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353714September 8, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
SHUTS OFF WHILE DRIVING THEN DIFFICULT STARTING AGAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353385September 6, 2020
ENGINE
THE ENGINE STALLED WITHOUT WARNING FIVE TIMES WHILE DRIVING BETWEEN 8-24-20 AND 8-30-20.THE RPM'S WENT TO 0 AND NO POWER STEERING OR POWER BRAKES. I SPOKE TO TYLER AT LA PORTE CHRYSLER IN LA PORTE, IN AND SET A SERVICE APPOINTMENT. A S89 RECALL HAD BEEN ISSUED, BUT AN INCOMPLETE RECALL HAD BEEN PERFORMED. ONLY TWO OF THREE WIRING HARNESSES HAD BEEN REPLACED. THEY STILL HAVE MY VEHICLE. I DO NOT FEEL SAFE DRIVING IT NOT KNOWING WHEN OR WHERE IT MAY STALL. IT STALLED UNDER A VARIETY OF CIRCUMSTANCES, BUSY THOROUGHFARE OR AT THE ATM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353334September 5, 2020
FUEL/PROPULSION SYSTEM
I'M CURRENTLY EXPERIENCING PROBLEMS WITH A 2018 JEEP COMPASS IT SEEMS TO BE GOING THROUGH A LOT OF OIL AND I KEEP GETTING AN INDICATOR SAYING ON THE SCREEN LOW OIL PRESSURE UNTIL I PUT OIL IN IT GOES AWAY ABOUT 2,000 MILES LATER COMES BACK ON AGAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353335September 5, 2020
SUSPENSION
A YEAR AGO THE PASSENGER SIDE LOWER CONTROL ARM STABILIZER LINK WAS BAD AND THERE WAS A RECALL ON IT SO I GOT IT REPLACED IS FINE A YEAR LATER I HAVE TO HAVE IT REPLACED AGAIN BECAUSE IT'S MAKING ALL KINDS OF NOISE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353361September 5, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
VEHICLE HAS RANDOMLY SHUTS DOWN WHILE DRIVING STREET OR HIGHWAY. SERVICE TRANSMISSION LIGHT COMES ON WHILE DRIVING AND CAR DECELERATES WHICH IS EXTREMELY DANGEROUS AT HIGHWAY SPEEDS. BACK UP CAMERA INSTRUMENT PANEL INTERMITTENTLY DOES NOT WORK. I AM SURE THERE IS MORE BUT AT THIS TIME THIS IS ALL I CAN THINK ABOUT AS MY DAUGHTER, SON-IN-LAW AND GRANDBABIES ARE STUCK ON THE SIDE OF THE ROAD 250 MILES FROM HOME. MOST RECENT OCCURRENCE TODAY WITH TRANSMISSION LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353117September 4, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
WHEN DRIVING DOWN THE ROAD IF I MAKE A COMPLETE STOP THE AUTOSTP ENGAGES WILL NOT DISENGAGE UNTIL JEEP IS IN PARK AND TURNED OFF AND ON. THE EMERGENCY BRAKE WILL ALSO RANDOMLY ENGAGE. CAUSE ME NOT TO BE ABLE TO MOVE. ALSO HAVE HAD TIMES WERE THE BRAKE PEDAL IS STIFF AND CANT START THE JEEP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352760September 2, 2020
ENGINE
I PURCHASED MY CAR ON JULY 22ND 2020. THE VERY FIRST DAY WHILE I WAS DRIVING HOME I NOTICED THAT THE CAR SHUT OFF WHILE I WAS STOPPING. I THOUGHT PERHAPS THAT IT WAS THE AUTO OFF THAT TRIGGERED A LITTLE TOO EARLY. SINCE THEN IT HAPPENED TWICE AND MOST RECENTLY WHILE I WAS DRIVING AND MAKING A TURN THE CAR JUST SHUT OFF. THE ONLY WAY TO GET THE CAR GOING WEST FOR ME TOO PUT THE CAR IN NEUTRAL AND START THE CAR AGAIN. ALSO, A GOOGLE SEARCH OF THE TIGER SHARK ENGINE ISSUES POINTS OUT THAT THERE ARE MANY CONCERNS AND COMPLAINTS AFFECTING SO MANY VEHICLES. THERE'S ALSO A CLASS ACTION LAWSUIT ABOUT THIS..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352815September 2, 2020
ENGINE
TL* THE CONTACT OWNS A 2013 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING 40 MPH, WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED SHE ALSO STARTED TO HEAR AN ABNORMAL NOISE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT DROVE TO HER RESIDENCE. THE CONTACT CALLED ZAPPONE CHRYSLER JEEP DODGE RAM CLIFTON PARK LOCATED AT 1780 AL-9, CLIFTON PARK, NY 12065, (518) 383-2277, AND MADE THE DEALER AWARE OF THE FAILURE. THE CONTACT STATED AN INDEPENDENT MECHANIC CAME TO HER RESIDENCE AND INFORMED HER THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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