Jeep Compass Complaints

4,014 consumer complaints on file.

#11706890December 23, 2025
EXTERIOR LIGHTING, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The odometer cluster light is too dim and I can't see it during the daytime
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706643December 22, 2025
ELECTRICAL SYSTEM
My engine light kept on coming on esc failure I replaced the aux battery then reg battery then alternator went bad then the u connect is not working at all it will not load the maps on the screen it’s doesn’t recognize my phone I bought this jeep brand new
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705937December 18, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Warning lamp:"stop safely. vehicle will shut off soon" the car will shut off while driving. The warning is not sufficient enough to ignore that fairly new cars are shutting down on the road for no reason. There are numerous complaints about this same issue and I am wondering what is it going to take for jeep to take accountability and fix this. We should not have to pay for this repair. Resolution unknown. We are supposed to guess. No information is offered through a diagnostic check. As you can see this vehicle has 46,000 miles on it. Regular maintenance. Serviced at the dealer numerous times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705938December 18, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I am submitting this complaint to report a serious and repeated safety-related electrical failure involving my 2023 Jeep Compass. While driving, the vehicle experienced a sudden and dangerous electrical malfunction. The windshield wipers activated on their own, both digital screens began flashing uncontrollably with warning messages, headlights and dashboard controls turned on and off without driver input. Most critically, the automatic emergency braking system became disabled while the vehicle was in motion. During the first service visit to an authorized Jeep dealership, I was informed that the Body Control Module (BCM) was not responding, and that multiple vehicle systems showed inactive status and communication failures. The dealership stated they could not identify the root cause. Instead of repairing the issue, the system faults and communication errors were cleared/reset, the battery was replaced “as a precaution,” and the vehicle was released without a confirmed repair. The next day, the same failure occurred again while driving on the highway. The windshield wipers activated randomly, the screen displayed a red warning stripe, multiple system failure messages appeared, and the emergency braking system was disabled at highway speed. This created an extremely dangerous situation. The vehicle behaved unpredictably, critical safety systems were unavailable, and I could have been involved in a serious or fatal accident, putting my life and the safety of others at risk. Thankfully, my children were not in the vehicle at that time. Due to the severity of the malfunction, the vehicle was unsafe to operate and required towing back to the dealership. The issue remains unresolved. This appears to involve a serious defect with the Body Control Module (BCM), vehicle communication systems, and possible wiring or grounding faults, which directly affect vehicle safety and warrant investigation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705537December 17, 2025
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
Three times since 8/2025 the vehicle flashed a “coolant temperature too high” warning despite the gauge reading normal and no check engine light. Coolant reservoir was at appropriate line. This immediately caused the vehicle to enter limp mode after idling in the drive thru. The vehicle remained in drive with full power but would not allow me to drive or shift to park until i turned the vehicle off. It would restart and allow me to drive. The 4th incident happened 12/13/25. I was at a red light, idling, and when green light came my vehicle flashed the coolant temperature warning and would not allow me to drive. I was stuck in traffic for 5 mins and had to shut my car off to be able to drive. Thankfully in this situation the person behind me was paying attention and did not slam into me. I recently had the main battery replaced. On my way home last night the warning flashed and my car abruptly went into limp Mode while I was actively driving in busy traffic. Thankfully it did not stall and I was able to turn right into a business parking lot. The last two situations could have resulted in accidents and / or injuries and should not be looked over.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705651December 17, 2025
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
There is a large system failure in the Jeep Compass, in which the oil is getting mixed with fluid, causing the transmission fluid to become like chocolate milk. This failure is all in the way the vehicle is manufactured that it causes damage to both the transmission and engine costing approximately more than 14k in repairs. The problem has been confirmed at a dealership, as well as too other 2019-2020 Jeep Compass owners and Jeep has done nothing. It is a safety issue as the vehicle stopped in the middle of the fwy, and needed to be towed. All oil changes and maintenance done at dealership on time and nothing was ever caught, was told this is a common problem for this year's models. A warning lamp popped up the same day I had an oil change appointment. It has not been inspected as no one seems to care to help. I was even charged for the oil change that I didnt get and was never refunded. Car is still not drivable as no repairs have fixed issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705369December 16, 2025
SERVICE BRAKES
While driving, my parking break will turn on and halt the car. It usually is around when there is an issue with my auto start/stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705047December 15, 2025
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My car has had an ongoing issue where it doesn’t start and has even stopped while I was driving before and not turned on again. I had the battery changed and still the same issue. My gps is not locating the correct location of my car, also the warnings are wrong (blind spot, etc.) they go off sometimes when there is nothing there. It’s an angojng issue, I only added one incident date but there have been many and I think it is associated to the recalls on this model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705159December 15, 2025
ENGINE, UNKNOWN OR OTHER
On December 9th, my Jeep compass caught fire in Tyson’s corner parking lot (1750 Tysons BLVD). The fire department believes it came from the engine. No warning signs such as engine lights or temperature overheating prior. The car was parked in a spot when this occurred. My daughter was in the car and smelled smoke, car was turned off, got out and it was smoking and sparking then caught fire. 911 was called during this process and came to the scene. The insurance is aware and deemed it total loss. The police and fire department have records we are trying to obtain. The fire spread to other cars.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11704292December 10, 2025
POWER TRAIN
1) The Power Take-Off Unit (PTU) in the drivetrain failed suddenly while driving at approximately 60 mph. This is a critical drivetrain component responsible for transferring power. The PTU is currently at the Jeep dealership where the repair order is open, and it is available for inspection upon request. 2) The PTU failure caused the vehicle to lose the ability to operate safely and became inoperable in the middle of travel on the highway. This placed my husband and son at risk of being stranded on the side of the road at highway speeds, vulnerable to collisions, limited ability to maneuver the vehicle, and potential loss of control. It also created risk to other drivers due to sudden deceleration and inability to move the vehicle to safety under its own power. 3) Yes. An independent mechanic first confirmed that the issue was related to the drivetrain. The Jeep dealership later confirmed that the failed component is the Power Take-Off Unit and that it is covered under the powertrain warranty. A repair order is open, and the part is currently on backorder. 4) Yes. The vehicle was inspected by a local independent mechanic immediately after the breakdown, and then by the authorized Jeep dealership after it was towed for warranty repair. No police or insurance inspection occurred because the incident was a mechanical failure without a collision. The manufacturer’s dealership has acknowledged the drivetrain failure. 5) No, there were no warning lights, messages, or symptoms prior to the sudden failure. The vehicle was operating normally up until the moment the PTU failed on November 27, 2024 at approximately 11:40 AM. The failure was immediate and unexpected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704046December 9, 2025
UNKNOWN OR OTHER
I found a bolt head and a washer laying on my garage floor. After looking under the vehicle, it broke off from where the right side front cross member mounts to the bracket that attaches to the vehicle body. I took the vehicle to the dealer, they said the bolt was on back order and had no time frame when it would be available. They said that the vehicle was safe to drive because there were five other bolts holding it to the body. The dealer kept the bolt head and washer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703868December 8, 2025
ELECTRICAL SYSTEM, STEERING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On 6 occasions in varying driving conditions “Service AEB System Immediately” message and warning lights has appeared on instrument cluster. When this occurs all safety features are also disengaged. Furthermore, on a different occasion the vehicle was parked for 4 hours and after starting the vehicle I received a “Power Steering Overheat” message and warning light on the instrument cluster. Due to this the steering also became stiff. Finally, on 4 occasions now a “Parking Light Out” message has appeared on the instrument cluster. When exiting the vehicle it is observed that the DRL in the passenger headlight will frequently turn off during operation and just go black. Then after restarting the vehicle will come back on. This vehicle has already been in service twice (and is going in a 3rd time this week) for these issues and have shown no signs of resolution. I am seriously wanting to lemon law this vehicle at this point as it does not feel safe to operate with the many electrical faults.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703536December 7, 2025
SERVICE BRAKES, ENGINE, FUEL/PROPULSION SYSTEM
Upon engine start up at the home of my S/O, [XX], the warning "Service Automatic Throttle Control" appeared on the dashboard. Placing the vehicle into gear first in reverse, then in drive resulted in sudden acceleration and erratic lurching. I had no brakes whatsoever. At one point my S/O nearly hit on the dash per signed affidavit. I had to place my 2024 Jeep Compass in Park in order to stop and then slowly maneuver it into a safe parking spot before having it towed to Golling Jeep Ram Dodge in Bloomfield Hills, MI. Tech diagnosis two days later showed Error Code 2299. But the vehicle started and operated as normal. Nothing wrong. After a test drive the next day to be sure, they had me get my vehicle. Although my door sticker gives a manufacturing date of 6/2024, I call your attention to NHTSA Recall 24V-240 over throttle control system software. Strangely enough, this exact same malfunction occurred at the same address on [XXX], almost a year earlier. It was towed at that time to Suburban JDR in Farmington, MI where, again, my vehicle showed the same 2299 Code but otherwise, performing well, advising me to come get my Compass. So, both times my 2024 Jeep Compass took control away from me, this time with no brakes, almost injuring my S/O. Fortunately, both incidents happened in her gated community with no pedestrians or traffic. In addition to this intermittent, dangerous malfunction, I owned both a 2018 and a 2021 Compass one of which, like the Dodge Ram recall, had a horribly malfunctioning turn signal. The VINs: 2018 [XXX] ; and the 2021 #[XXX]. This is real and dangerous. That I can attest to. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703474December 6, 2025
POWER TRAIN, STEERING, SUSPENSION
am submitting this complaint regarding a serious safety issue with my 2014 Jeep Compass. While driving, the vehicle feels as though the passenger-side front wheel is going to snap off at any moment. The sensation and noise appear to come from the wheel or axle area, and the instability is strong enough that the vehicle does not feel safe to operate. I have taken the vehicle to multiple mechanics for inspections and test drives. Despite these efforts, no one has been able to locate the source of the problem or identify any faulty components. Although the mechanics report finding nothing wrong, the issue remains and makes the vehicle extremely concerning to drive on public roads. Because the problem affects steering stability and overall safety, I believe this may be a potential defect. I am requesting that the National Highway Traffic Safety Administration review this issue, determine whether other drivers have reported similar complaints, and consider whether an investigation or recall may be necessary. I can provide additional information, videos, photographs, or repair documentation if needed. Thank you for your attention to this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703282December 5, 2025
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2019 Jeep Compass. The contact stated that while driving at an undisclosed speed, the engine overheated, and the coolant hot warning light was illuminated. The contact stated that on several occasions, the vehicle was pulled over and allowed to cool down, and then coolant was added. The vehicle was taken to the dealer, where it was diagnosed and determined that a cylinder had failed, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 141,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703020December 4, 2025
UNKNOWN OR OTHER, SERVICE BRAKES
My 2022 Jeep Compass has been experiencing engine stalling/shutting off and problems with surging or jerking and cutting off. Surging forward when coming off the brake. Engine shutting down while stopped or at low speeds, at stop signs, or traffic lights. Jerking sensation, when slowing down or accelerating at low speeds. Me and my passengers have been at risk on several occasions of being rear ended or other collisions. I have ask the dealers (Sons Chrysler Jeep) service department to look at this issue on several occasions but they have said they cannot find any issues. My vehicle is currently at the dealer for this issue as it stopped 3 times in the past 2 days.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702180December 1, 2025
UNKNOWN OR OTHER
Driving home at night car flashed a hi temp coolant warning and shut down..Waited a couple minutes and it started right up. I have never had any issues before this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702263December 1, 2025
POWER TRAIN
I was driving and my car just stalled and I could not get it to start again. I have had this happen to me over 4 times. My car is currently at the Jeep Dealer and they charged me over $700 telling me it was wiring. It happened again on 11/24/2025 and they have had my car since then and they keep telling me they cannot figure out what was wrong with it. Today they called me and said it was a circuit thing. There was a recall for exactly what was happening to my car. NHTSA Recall 18v-524 just that my car was not recalled. I am now going 2 weeks without a car and it clearly is experiencing EXACTLY what the recall says. over 3 times I was on the highway when the car stalled while I was driving. It just stopped in the middle of the highway the car behind me had to stop short. I had a bad panic attack. Why are they not doing the right thing and fixing what they know they have to fix. THIS IS THE SECOND TIME I MAKE A COMPLAINT THROUGH YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702349December 1, 2025
ENGINE, ELECTRICAL SYSTEM, VISIBILITY/WIPER
The ABS wont go off it constantly stays on I put a brand new battery in it went out about a week later had to jump start it...When it rains or snow it is like my wipers and headlights goes crazy and sometimes my backup camera is all blue for no reason...I feel like there is something major wrong in the wiring somewhere
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702144November 30, 2025
ENGINE, ELECTRICAL SYSTEM
Car would turn on all lights in car while driving and shut off, recently the car will not start at all and is having engine issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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