Jeep Compass Complaints

4,014 consumer complaints on file.

#11710627January 13, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2018 Jeep Compass. The contact stated that while his wife was driving 35 MPH, the vehicle stalled. There was no warning light illuminated. The driver was able to pull over to the side of the road. The driver was able to restart the vehicle after several minutes. The vehicle was taken to the dealer, where an oil consumption test was performed, and the vehicle passed the oil consumption test. Additionally, the contact stated that the vehicle was currently experiencing excessive oil consumption and required 2 quarts of oil after driving 5,000 miles. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710209January 11, 2026
LANE DEPARTURE: BLIND SPOT DETECTION, EXTERIOR LIGHTING, ELECTRICAL SYSTEM
12/16/25 I almost was hit by a Mac truck the car kept saying my blind spot was temporarily unavailable and also states auto high beam unavailable service required, in which my screen went black, and the car completely turned off. I took the car into have services on 12/19/25. My car was kept for a week and the service department stated they were unable to created it. My car kept having the service lights come on every day that I drove it. On 12/31/2025, I brought the car in again with a picture of the incident that kept occurring several times on 12/30/25. The service department is stating that they were unable to duplicate the issue, and I picked up my car on 01/09/26. My car continued to have the same problem when I almost home. On 1/11/26, the error message for the blind spot and high beam errors came on 13 times when I was out and about. It seems to happen when making turns, going over small bumps, switching lanes, going around curved ramps, and when picking up speed. I need an email from the corporation to send the video clip to that happened on 01/11/26.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709722January 8, 2026
ENGINE, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
The contact owns a 2024 Jeep Compass. The contact stated that the vehicle failed to start. The vehicle failed to accelerate as intended while driving at 35 MPH and started to decelerate unintendedly. The check engine and the throttle system warning lights were illuminated. The vehicle was taken to the local dealer, where it was test-driven, but the dealer was unable to duplicate the failure. The vehicle was taken back to the local dealer, who informed the contact about the stored codes. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, Clay Cooley Irving Chrysler Jeep Dodge Ram (815 E Camp Wisdom Rd, Duncanville, TX 75116), where it was diagnosed and determined that a cell was dead and there was an auxiliary battery failure. The vehicle was repaired, but the failure reoccurred. The manufacturer was not contacted. The failure mileage was approximately 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709556January 7, 2026
ELECTRICAL SYSTEM
The vehicle will turn over but does not go into gear. With all emergency systems lighting up. When vehicle was running it would randomly turn off or stall in the middle of the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709033January 6, 2026
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When coming to a stop at a stop light or stop sign sometimes the car will stall and the automatic stop/start will turn off and put the cars emergency brake on. This is typically in the middle of traffic. I put the car in park and the car won't turn off. I have to take my foot off the brake while it is in park, turn off the car that way. Then to turn it back on, put my foot on the brake and start the car all over again. All while cars are behind me and it is taking me minutes to get my car moving. This is happening very often. It can happen in dangerous places in the road as well. This cannot be normal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709049January 6, 2026
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Unknown / Check engine lights came on, and then a warning saying stop safely, the engine will shut down soon, now it will not start. Leaving me stranded. This happened multiple times but now the car won’t start and will need to be towed. I have asked several repair shops and done research online, and nobody knows how to fix this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709251January 6, 2026
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My vehicle has experienced multiple incidents of sudden engine shutdown while driving, accompanied by a dashboard warning stating “High Coolant Temperature.” These shutdowns occur without warning and while the vehicle is in motion, resulting in loss of engine power and creating a dangerous situation in traffic. The error immediately goes away making it difficult to record in enough time. Authorized repair centers have been unable to recreate the issue due to no fault codes present
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709070January 6, 2026
FUEL SYSTEM, GASOLINE
The contact's granddaughter owns a 2023 Jeep Compass. The contact stated that while her granddaughter was driving approximately 65 MPH with her daughter in the vehicle, there was an abnormal fuel odor entering the vehicle. No warning light was illuminated. The contact pulled into an auto shop parking lot. The contact stated that an independent mechanic from the auto shop inspected the vehicle and noticed that a fuel clip was needed. A dealer was contacted. The vehicle was towed to the dealer; however, the contact was waiting to hear from the dealer about a diagnostic test. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 30,023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708868January 5, 2026
ELECTRICAL SYSTEM, ENGINE
When I first purchased my car, for some reason it kept starting, and then the engine would turn off in the middle of driving. As of lately the Key fob has been undetected in the car or battery is low. I have replaced my key fob twice. I have also replaced my batteries in both of the key fobs. After I replace the key fob, the check engine light came on in the car is stalling not starting properly. Sometimes I have to press the multiple times for it to start up. Recently I was driving and my car just stalled and I could not get it to start again. I have had this happen to me over 10 times. There was a recall for exactly what was happening to my car. NHTSA Recall 18v-524 just that my car was not recalled. I am now without a car and it clearly is experiencing EXACTLY what the recall says. over 5 times I was on the road when the car stalled / stopped while I was driving. It just stopped in the middle of the road. Now my car will not start at all. I have not even had the car for two years. The car has 40,000 miles on it. I got the car at 20,000 miles. They have been 6 recalls for cars like mine however my specific VIN was not included. The recalls that I am most concerned with. u87 and w20.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708664January 4, 2026
ENGINE, ELECTRICAL SYSTEM
Multiple times now at random, car will go from normal temp to overheating on the gauge for a moment. Shuts down in doing so regardless of being driven. Then will instantly think its cooling back down to normal. When it reaches normal it resumes normal driving abilities. While the temp is going up and down on the gauge the center of the cluster tells you "high coolant temperature". No codes or pending codes can be found. Thermostat housing and sensor have been replaced and still occurring at random. Researching online forms, lots of complaints of same issues with no resolve, spending thousands of dollars and trips to dealers and shops to not be resolved. This is a huge safety hazard as you can not move out of the way of others when it happens and occurs both when driving and stopped situations.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708586January 3, 2026
ELECTRICAL SYSTEM, ENGINE
I tried the auto start on the fob car would not start I tried to the push start nothing again . Did get warning coolant temp high Had to tow car They are investigating
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708604January 3, 2026
ENGINE, UNKNOWN OR OTHER
Check engine lights came on, and then a warning saying stop safely, the engine will shut down soon, now it will not start. Leaving me stranded. This happened twice, but now the car won’t start and will need to be towed. I have asked several repair shops and done research online, and nobody knows how to fix this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708267January 2, 2026
ENGINE, UNKNOWN OR OTHER
My vehicle’s engine has shut off completely in the middle of the road TWICE, both on busy highways. The first time, I was turning left and the engine shut off as I was turning into oncoming traffic and was stuck in the middle of two lanes. Second time, I was stopped at a red light and the engine shut off again. Once the car is turned off and back on, the light for the Auto Stop/Start came on and said to service the Stop/Start feature. The first incident, I had the car brand new for maybe a week. The second incident just happened last week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708362January 2, 2026
ELECTRICAL SYSTEM, POWER TRAIN
The contact owns a 2018 Jeep Compass. The contact stated that on several occasions while driving at undisclosed speeds, and while stopped at a traffic light, several unknown warning lights illuminated with the message to “Park the Vehicle” displayed. The contact stated that while the vehicle was running and shifted from park into drive, the vehicle failed to move. The contact stated that while shifted into park, the vehicle failed to turn off. The failure persisted, and the contact made several attempts to move the vehicle. The contact was eventually able to start the vehicle and drove to a parking lot, after which the vehicle was towed to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708445January 2, 2026
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I'm not sure if these are related incidents or not, but at the end of Nov. 2025 I was driving in heavy traffic when all of a sudden I noticed a warning light on the dash came on. Then as I kept going another light, and another, each one about a minute apart until all of the warning lights were on. Then the car started cutting out and then it just died. I had been making my way over out of traffic because of the warning lights all coming on, but the car died before I could get all the way over. I had to be pushed out of traffic and into a parking lot. I spent the next 4 hours trying to get it started, a mechanic I called said it was most likely the alternator. Being it was 10p I couldn't get it fixed until the next morning. I bought a new alternator and had the mechanic fix it the next day and everything was fine. No problems at all until about 3 weeks later when I came out of a store at 9pm and the car wouldn't start. I tried several times, it was turning over no problem, it had plenty of power but wouldn't start. After about an hour of trying it finally started up. I hadn't done anything just kept trying it. There were no warning lights, no nothing. It just started and ran fine. Now it has been about 3 weeks since that incident and it has been having many problems. It is completely unreliable and will die while I'm driving it. There is no warning lights that come on. I never know if or when it's going to do it. The check engine light will come on but when I took it to a shop to have them see what was wrong, the check engine light was not on. I have done this twice and both times the check engine light is off when I get there. It has died in the middle of traffic and starts right back up, it has done it many times and won't start up again for half an hour. There is no warning, no signs, it just does it. This of course is very unsafe and dangerous. I am at a loss as to what to do. I read there is a problem with this car and a sensor that goes bad.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708377January 2, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
3 times the Emergency Braking has shut off during braking. The Emergency braking system goes offline and displays a “Needs Service Indicator” It has been to the dealer for repair 3 times. Each time I was told that there is no current repair solution. They simply reset the system and send me off. Each time the reset works for a few miles but does not solve the problem. The indicator is on again for a 4th time! I have only owned this car for 9 months! This is a major braking problem and needs to be addressed as I feel the company cares little for this safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707700December 30, 2025
UNKNOWN OR OTHER
Since the first day that I got the vehicle to the dealership I just driven it over the night and the engine light came on (check engine light) the sales agent told me that probably it would be the battery so nothing to be worried and also told me that they will take care about it so I drop off the car to the dealer and also I went to be able to see if it was possible to get a return or any other trade for it because obviously I won’t keep the vehicle, so they reject it and they just told me that it wouldn’t be possible at this time. So they keep in the vehicle to check it and at the same day I’ll start searching for the vehicle history report and I found out that it was involved in a transit accident a year ago and they even’t mentioned anything about it. Not even that I found some more that they obviously didn’t mentioned also.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11707071December 26, 2025
ELECTRICAL SYSTEM
My lights keep blinking on dashboard saying 4 wheeldrive isn't available and my vehicle keeps shutting off in the middle of me driving it,this is very dangerous,I took it to Carlock Dodge Jeep and for recall on vehicle that they say was causing the problem they fixed the recall but vehicle still doing the same thing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707038December 25, 2025
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My Jeep says it’s going to shutdown to pull over somewhere and cut off car. If we pull over in time, restarting car has solved problem until next time it decides to occur. Multiple times the car has shut off with me driving down road and I have no control over the vehicle. Plugged up at O’Rileys and AutoZone. Diagnostic referred to voltage surge with battery and the ABS. I took it to a local mechanic that has a higher quality diagnostic machine. It won’t recognize my Jeep. We tried it multiple times on two different days.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706965December 24, 2025
UNKNOWN OR OTHER
Vehicle randomly locks up while going down the highway as if I’ve hit something or the emergency parked has turned on. No codes present and when taken to the dealer they are not able to replicate the issue. This vehicle has only 41,000 miles! After searching forums and groups on social media, I have found MANY people experiencing the same issue. This vehicle needs to be recalled for safety concerns. Ask anyone that this has happened to and they will tell you that it is violent when it occurs. This type of thing is absolutely unacceptable and dangerous. Stellantis needs to issue a recall on these cars!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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