Jeep Compass Complaints

4,014 consumer complaints on file.

#11252074August 28, 2019
ENGINE, FUEL/PROPULSION SYSTEM
THE VEHICLE STALLS WITHOUT WARNING IN ALL TEMPERATURES. MOST OFTEN WHEN ACCELERATING AFTER BRAKING. VEHICLE ALSO LOOSES POWER AND RUNS ROUGH WITHOUT WARNING. AT NO TIME HAVE ANY FAULT CODES TRIPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246641August 27, 2019
ENGINE
WHY HAS THIS NOT BEEN RECALLED. HAD MY JEEP AT THE DEALER YESTERDAY, FOR ANOTHER OIL CHANGE, ABOUT 2000 MILES BEFORE I WAS DUE. THE LAST OIL CHANGE WAS AROUND 9500 MILES. THEY SAID, THERE WAS NO OIL IN MY CAR WHEN HE CHECKED. IT HAS JUST UNDER 13,000 MILES ON IT AND FOR THE SECOND TIME IN 5 DAYS, THE ENGINE JUST SHUT OFF WHILE DRIVING. SO I HAVE NOW ALMOST GOTTEN REAR-ENDED TWICE. I HAVE TO DRIFT TO THE SIDE, PUT THE CAR IN PARK, SHUT IT OFF ENTIRELY, THEN RESTART, YESTERDAY IT TOOK 3 TRIES TO GET IT TO RESTART. I WAS TOLD, I NEED TO DRIVE ANOTHER 2000 MILES AND COME BACK SO THEY CAN CHECK MY DIP STICK, WHICH THEY MARKED YESTERDAY. IRONICALLY WHILE I WAS CHECKING OUT, THERE WAS A WOMAN THERE, PICKING UP HER COMPASS FROM THEM AFTER A WEEK, BECAUSE THEY WERE REPLACING HER ENGINE. EARLIER THIS MONTH I WAS TALKING TO A FAMILY FRIEND. HER COMPASS HAD JUST COME BACK FROM THE SAME DEALER, AFTER HAVING THE ENGINE REPLACED FOR THE SAME THING. SO WHY, AM I STILL HAVING TO DRIVE A CAR, WHEN THIS IS A KNOWN ISSUE? FROM READING OTHER COMPLAINTS, SOUNDS LIKE SOME HAVE NOT HAD AS EASY OF A PULL OFF AS HAVE AND ARE STUCK IN HARMS WAY WHEN IT HAPPENS TO THEM. IS IT GOING TO TAKE SOMEONE DYING FOR THIS ISSUE TO BECOME A RECALL??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246684August 27, 2019
ENGINE, UNKNOWN OR OTHER
MY SERVICE TRANSMISSION AND CHECK ENGINE LIGHT COMES ON AND OFF EVERY FEW WEEKS I TOOK IT TO MY LOCAL JEEP DEALER THEY TOLD ME MULTIPLE TIMES THERE WAS NOTHING WRONG WITH MY 2018 COMPASS WHEN I KNOW INDEED IT IS I SMELL COOLANT ALL THE TIME THEY SAY THEY DON'T MY ENGINE AND TRANS LIGHT COMES IN AND OFF THEY HAVE NO CODE I CAUGHT IT ON VIDEO THEY BOTH LIGHTS WERE ON AND I WAS ASKED IF I'D LIKE TO BRING IT BACK IN I SAID YES THE DAY I GO IN OF COURSE THE LIGHTS ARE OFF BUT NOW THEY HAVE A CODE HE SAYS TO ME OH YOUR TRANSMISSION JUST NEEDS TO BE UPDATES BUT THE CODES THAT I GOT BACK STATED THAT IT WAS THE TORQUE CONVERTER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11251889August 27, 2019
SERVICE BRAKES, POWER TRAIN, UNKNOWN OR OTHER
WHEN MAKING LEFT OR RIGHT TURNS, IT GOES INTO 4WD. DOESN'T MATTER IF YOU'RE ON THE ROADWAY OR TURNING INTO A PARKING SPOT OR EVEN BACKING UP. FEELS LIKE SOMETHING GRABBING IN EITHER THE FRONT OR BACK CAN'T REALLY TELL. MAKES GRINDING NOISE. TOOK BACK TO THE DEALER TWICE NOW AND THEY ALSO SAY IT WAS THE 4WD THAT THEY CAN'T FIX ANYTHING BECAUSE JEEP KNOWS ABOUT THE PROBLEM AND WE HAVE TO WAIT FOR JEEP TO DO A RECALL. IT GETS WORSE EVERY DAY. THEY SAY THEY CAN NOT GIVE US A PAPER BECAUSE OF WAITING ON THE RECALL. ONLY HAD THIS CAR FOR 3 MONTHS AND NOBODY WANTS TO FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246384August 26, 2019
ELECTRICAL SYSTEM, ENGINE
TAKATA RECALL, BOUGHT THE CAR IN APRIL 2018 AND AFTER 2 MONTHS I STARTED EXPERIENCING A STRANGE KICK COMING FROM THE ENGINE WHILE DRIVING, I TOOK IT NUMEROUS TIMES TO THE JEEP DEALERSHIP AND COULD NEVER FIND THE PROBLEM UNTIL 7 MONTHS LATER WHEN IT STATTED TO DO IT KORE OFTEN. AFTER SOME RESEARCH AND TALKING TO OTHER JEEP OWNERS WITH THE SAME CAR I FOUND OUT IT WAS A MANUFACTURER DEFECT. UNFORTUNATELY, BY THE TIME THE DEALERSHIP REALIZED IT WAS A DEFECT, MY WARRANTY HAD EXPIRED. 2 DAYS AGO, MY CAR COMPLETELY WENT OUT AND DIDN'T TURN ON, I HAD TO TOW IT TO THE DEALERSHIP AND NOW I AM BEING CHARGED OVER TWO-THOUSAND DOLLARS TO GET AN ELECTRICAL PROBLEM FIXED. ON TOO OF MAKING MY MONTHLY PAYMENTS, I HAVE TO PAY OUT OF POCKET FOR A LEMON VEHICLE I PURCHASED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246566August 26, 2019
ENGINE
OIL BURNING UP WAY BEFORE OIL CHANGE IS DUE. CAUSED MY CAR TO STALL IN THE MIDDLE OF THE ROAD WITH MY THREE MONTH OLD INFANT IN THE BACK SEAT.*DT THE STALL OCCURRED WHILE MAKING A RIGHT TURN AT AN INTERSECTION SPEED OF APPROXIMATELY 10-15 MPH. MILEAGE WAS ABOUT 12925. WHILE MAKING THE TURN A QUICK CHIME AND OIL PRESSURE LOW CAME ON AND DISAPPEARED AND THE CAR IMMEDIATELY STALLED. COME TO FIND OUT THE OIL ON DIPSTICK WAS 1MM. NO WARNINGS ABOUT IT. NOT DUE FOR OIL CHANGE FOR ANOTHER 1600 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246057August 23, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
THIS IS MY THIRD COMPLAINT ON THIS 2019 JEEP COMPASS. WHILE DRIVING THE VEHICLE STALLS AND THE EMERGENCY BRAKE AND OTHER LIGHTS COME ON. THE VEHICLE IS UNABLE TO BE RESTARTED AND HAS TO BE TOWED. THE DEALERSHIP HAS UPDATED SOFTWARE, AND NOW HAS SAID THAT THE CAR IS LOW ON OIL EVERY THREE WEEKS AND THAT'S WHY IT STALLS IN THE MIDDLE OF TRAFFIC EXTREMELY DANGEROUS AND I HAVE A BABY ON THE WAY!. THE OIL CHANGE INDICATOR DOESN'T EVER SHOW UP AND THE MANUFACTURER JUST GIVES THE RUN AROUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246070August 23, 2019
ENGINE, FUEL/PROPULSION SYSTEM
CAR STALLS AFTER FILL UP, NO OTHER TIME.I DO NOT OVER FILL.AFTER LEAVING THE GAS PUMP, THE CAR "BUCKS" AND THEN STALLS ONE OR TWO TIMES WHILE IN TRAFFIC AS I TRY TO LEAVE A TRAFFIC LIGHT OR DRIVE IN THE TRAFFIC. CAR IS IN MOTION WHEN THIS HAPPENS ON CITY STREETS. STARTED IN 2017 AND CONTINUES TO TODAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246083August 23, 2019
FUEL/PROPULSION SYSTEM
VEHICLE BURNS THROUGH OIL AT A RAPID RATE WITH NO WARNING INDICATORS. ONCE THE OIL REACHES A CRITICAL LEVEL THE ENGINE SHUTS DOWN WITH NO WARNING. DEALERSHIP CALLED THIS "LIMP MODE" THIRD OIL CHANGE I CHECKED THE LEVEL FOR SAFETY. 1000 MILES TO GO BEFORE MY NEXT OIL CHANGE AND THE ENGINE IS DOWN 2 QUARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245646August 22, 2019
STEERING
3 TIMES NOW OVER A 9 MONTH SPAN WHILE IN A TURN THE STEERING WHEEL HAS LOCKED UP AN UNABLE TO BE MOVED, YOU HAVE TO SLAM BRAKES IN ORDER TO STOP AND HOPE NO BODY IS IN FRONT OF YOU .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245785August 22, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
THIS IS MY THIRD TIME WITH AN ISSUE ON THIS VEHICLE STALLING. I WAS TURNING AT AN INTERSECTION AND THE CAR JUST STALLED LIGHTING UP EVERY NOTIFYING SIGNAL INCLUDING AN EMERGENCY BRAKE BEING LOCKED IN ALMOST CAUSING AN SERIOUS ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245488August 21, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
TROUBLE WITH TRANSMISSION SHIFTING AND LIGHTS STOP WORKING AT TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245280August 20, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. THE CONTACT STATED THAT THE TRANSMISSION SLIPPED OUT OF GEAR AND THE VEHICLE ALMOST CRASHED INTO A FIRE HYDRANT. CHRYSLER DODGE JEEP RAM FIAT MANHATTAN (678 11TH AVE, NEW YORK, NY 10019, (212) 549-2208) STATED THAT THEY COULD NOT REPLICATE THE FAILURE AND CONDUCTED A SAFETY INSPECTION. THE VEHICLE PASSED THE INSPECTION. THE MANUFACTURER WAS CONTACTED AND STATED THAT A CASE MANAGER WOULD REVIEW THE MATTER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 8,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244930August 19, 2019
ENGINE
JEEP ENGINE WILL CONSTANTLY STALL WHILE IN MOTION. IT HAS BEEN HAPPENING ON A CONSISTENT BASIS FOR OVER A YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244953August 19, 2019
ENGINE, FUEL/PROPULSION SYSTEM
CONSUMER STATED IT WAS AROUND 8,000 MILES, IT STALLED DRIVING ON A THRUWAY IN NEW YORK TRAFFIC, PARKING BREAK ENGAGED AND IT CAME TO FULL STOP, HAD TO DEPRESS BRAKE AND RESTART CAR. MY JEEP HAS BEEN AT THE DEALER FOR A WEEK WHILE THEY FIGURE OUT WHAT IS WRONG WITH IT. THEY SAID THE OIL IS NOT PUMPING OUT. AT MY LAST OIL CHANGE THEY SAID THE JEEP IS BURNING OIL LIKE CRAZY WITH NO WARNING ABOUT LOW OIL. IT HAS 13,000 MILES ON IT AND ALSO INTERMITTENTLY SHUTS OFF WHILE DRIVING,I HAVE TO PULL OVER AND THE PARKING BREAK ENGAGES. THEN RESTART IT, IT ALSO INTERMITTENTLY WON'T START AT ALL. THEN AFTER A FEW HOURS IT WILL START BUT RUNS REALLY ROUGH. ANOTHER ISSUE IS WITH WHAT SOUNDS LIKE THE SUSPENSION IN THE FRONT RIGHT OF THE VEHICLE. IT FEELS VERY UNSAFE TO DRIVE AS I HAVE TWO YOUNG CHILDREN. THE VEHICLE STOPPED IN THE MIDDLE OF A FREEWAY IN TRAFFIC IN NEW YORK AND IT WAS THE SCARIEST FEW MOMENTS OF MY LIFE. HONESTLY I AGREE THAT THIS CAR IS STARTING TO FEEL LIKE A DEATH TRAP YET THERE ARE NO RECALLS WHEN I ENTER MY VIN. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245019August 19, 2019
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 JEEP COMPASS. WHILE DRIVING AT ANY SPEED, THE ENGINE RATTLED AND THE STEERING SHOOK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SUBFRAME WAS RUSTED AND ROTTED OUT. THE CONTACT CALLED TRI-CITY CHRYSLER DODGE JEEP RAM AT 800-491-6295 (LOCATED AT 189 RTE 108, SOMERSWORTH, NH 03878) AND SCHEDULED AN APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE TO ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245004August 19, 2019
ELECTRONIC STABILITY CONTROL (ESC)
ABS, TRACTION CONTROL, AND 4X4! CAME ON WHEN I STARTED THE CAR. DROVE OUT OF WORK'S DRIVEWAY STOP AT SIGN THEN ACCELARATE DOWN A STEEP WINDING HILL AND MY CAR WAS ACCELERATING BY ITESELF..RPMS WENT FROM 3 TO 4 AND I WAS NOT PRESSING THE GAS PEDDLE..I PULLED OVER BECAUSE THE CAR DIDNT WANT TO STOP..ABS FELT LIKE IT CAME ON AND FELT LIKE NO BRAKES..LUCKILY IT DID STOP WITH PUMPING AND DIDNT FLIP OVER INTO THE HUGE DRAIN DITCH. WE HAVENT EVEN HAD THIS CAR A YEAR AND WE ALREADY HAD TO SPEND OVER 1 GRAND IN THE FIRST 3 MONTHS FOR THE RELAY..IN WHICH THERE IS NOT EVEN A PART TO REPLACE IT..GUESS I EITHER QUITE WORKING AND LIVE ON THE STREETS OR TAKE MY CHANCES EVERY DAY DRIVING THE DEATH TRAPS THAT WE ARE PAYING THOUSANDS FOR..AND IT SEEMS THESE HAVE ALL BEEN KNOWN ISSUES ..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245124August 19, 2019
ELECTRICAL SYSTEM
VEHICLE HAS SHUT OFF TWICE WHILE DRIVING WITH NO WARNING. FIRST INSTANCE OCCURRED ON A HIGHWAY AND THE SECOND AT AN INTERSECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245126August 19, 2019
SEATS
WHILE SITTING IN MY DRIVEWAY, THE ACTIVE HEAD RESTRAINT LAUNCHED WITHOUT PROVOCATION. CAR WAS NOT ON WHEN THE AHS BLEW, HITTING ME IN THE HEAD. IT WAS LATER DISCOVERED THAT THE PLASTIC CLIP THAT IS SUPPOSED TO HOLD THE HEADREST TOGETHER WAS BROKEN. I RECEIVED A MILD CONCUSSION, AND FEEL GRATEFUL THAT I WAS NOT DRIVING WHEN THIS TOOK PLACE. *DT*JB *DT *DT *DT *TR 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11244773August 18, 2019
ELECTRICAL SYSTEM
AUTO START/STOP DOES NOT FUNCTION PROPERLY 100% OF THE TIME. PULLING UP TO A RED LIGHT THE ENGINE STOPS AND ON NUMEROUS OCCASIONS, THE VEHICLE WILL NOT TURN BACK ON UNTIL THE VEHICLE HAS BEEN COMPLETELY TURNED OFF AND RESTARTED. CAN BECOME A DANGEROUS SITUATION IF THERE IS A VEHICLE RUNNING UP BEHIND YOU AND YOUR VEHICLE REFUSES TO START BACK UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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