Jeep Compass Complaints

4,014 consumer complaints on file.

#11258181September 25, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I WAS AT A STOP LIGHT WHEN MY AUTO STOP CAME ON. WHEN I LET OFF THE BRAKE THE CAR DID START BACK UP. I FINALLY GOT IT TO START AFTER A MINUTE. SOON AFTER I WAS APPROACHING A STOP SIGN AND THE CAR AUTOMATICALLY INITIATED MY EMERGENCY BRAKE BEFORE I EVEN FULLY STOPPED. ANOTHER ISSUE OCCURRED AFTER STARTING MY CAR UP MY SCREEN WAS FADED OUT AND AFTER DRIVING DOWN THE STREET FOR A MILE OR 2 MY SCREEN WENT COMPLETELY BLACK AND REBOOTED ITSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257910September 25, 2019
ENGINE
2TO3 SECOND DELAY UPON ACCELERATION WHILE DRIVING OR STANDING! CAUSING GREAT CONCERNS ON SAFETY OPERATION OF MOTOR VEHICLE. WHILE UNDER WARRANTY, PHILLIPS JEEP,3440 S.PINE AVENUE,OCALA,FL. 34471 (352)732-7577 ; INSPECTED AND PERFORMED A PCM UPDATE ON 23SEPT19. NO CHARGE TO CUSTOMER. HOWEVER,A DELAYED ACCELERATION CAN CAUSE SERIOUS PROBLEMS IN TRAFFIC WHEN ENTERING INTERSECTION OR INTERSTATE HWY. THIS OCCURRED WHILE STANDING/STOPPED AND OR IN MOTION. VEHICLE IN QUESTION IS A 2016 JEEP COMPASS,FWD;2.0 LITER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257662September 24, 2019
ENGINE, FUEL/PROPULSION SYSTEM, STEERING
NARRATIVE: IN AUGUST 2019, I WAS DRIVING FROM MY HOME TOWARD THE HIGHWAY AT APPROXIMATELY 35 MPH WHEN MY 2018 JEEP COMPASS LOST POWER. I COULD NOT ACCELERATE SO I COASTED TO THE SIDE OF THE ROAD AND SHIFTED INTO PARK. (LUCKILY, I HAD NOT REACHED THE HIGHWAY AND WAS NOT IN DANGER OF BEING REAR-ENDED DUE TO THE SUDDEN LOSS OF ACCELERATION!) I NOTICED THE PARKING BRAKE HAD ENGAGED AND I COULD NOT RELEASE IT. THE LOW OIL LIGHT THEN FLASHED ON. I TURNED OFF THE VEHICLE AND RESTARTED IT, BUT IT WOULD NOT SHIFT INTO DRIVE. THE D BUTTON WAS FLASHING, BUT THE VEHICLE WOULD NOT GO IN GEAR. I TURNED THE VEHICLE OFF AND ON TWICE MORE UNTIL IT FINALLY ALLOWED ME TO SHIFT INTO DRIVE. I ATTEMPTED A K-TURN IN A DRIVEWAY TO DRIVE THE VEHICLE BACK TO MY HOME, WHEN THE VEHICLE LOST POWER AGAIN, THE PARKING BRAKE ENGAGED AND THE LOW OIL LIGHT REAPPEARED. I TURNED THE ENGINE OFF AND ON AND AGAIN I COULDN'T MOVE. I WAITED FOR 5 MINUTES AND FINALLY WAS ABLE TO RELEASE THE PARKING BRAKE AND SHIFT INTO REVERSE. I SHIFTED TO DRIVE AFTER EXITING THE DRIVEWAY AND AFTER DRIVING 1/8 OF A MILE THE POWER FAILED AGAIN. AFTER WAITING ANOTHER FEW MINUTES, I WAS ABLE TO DRIVE HOME TO PARK IN MY DRIVEWAY AND ASKED MY HUSBAND TO CHECK THE OIL. THE OIL RESERVOIR WAS PRACTICALLY EMPTY! WE CONTACTED THE DEALERSHIP AND WE WERE TOLD TO PUT SOME OIL IN IT AND DRIVE IT TO THE DEALERSHIP FOR A SERVICE APPOINTMENT. COMMENTS: THIS OCCURRENCE PUT ME IN A VERY UNSAFE SITUATION THAT CAUSED ME GREAT ANXIETY. I HATE TO THINK WHAT COULD'VE HAPPENED ON OUR VERY BUSY HIGHWAY THAT I TRAVEL ON FOR MANY MILES DAILY. THIS VEHICLE NEEDS TO GIVE THE DRIVER A WARNING BEFORE THE OIL LEVEL IS SO LOW IT STOPS THE VEHICLE IN THE MIDDLE OF TRAFFIC! I HAVE READ MANY TESTIMONIALS FROM OTHER JEEP COMPASS OWNERS WHO HAVE EXPERIENCED THE SAME PROBLEM. I DON'T FEEL SAFE DRIVING THIS JEEP WITH MY FAMILY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257760September 24, 2019
ENGINE
MY THROTTLE BODY SENSOR IS COMING ON AND CAUSING MY ENGINE TO BUCK AND STALL WHILE DRIVING (HAPPENS AT ANYTIME). I UNDERSTAND THERE IS A RECALL ON SOME 2016 MODELS BUT SHOULD BE ACROSS THE BOARD FOR 2016. I AM LITERALLY PAYING OUT OF POCKET FOR A KNOWN ISSUE FOR THAT YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257829September 24, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. AFTER THE FUEL TANK WAS FILLED, THE VEHICLE STALLED. THE FAILURE WAS EXPERIENCED EACH TIME THE FUEL TANK WAS FILLED. ON ONE OCCASION, WHILE AT A COMPLETE STOP, THE ENGINE HAD TO BE RESTARTED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257887September 24, 2019
SEATS
ON SEPTEMBER 24, 2019 WHILE DRIVING DOWN A RESIDENTIAL STREET APPROXIMATELY 15 MPH, THE PASSENGER SIDE HEADREST DEPLOYED WITHOUT PROVOCATION. FORTUNATELY, NO PASSENGER WAS SITTING IN THE PASSENGER SEAT AT THE TIME OF DEPLOYMENT. IT MADE A REALLY LOUD NOISE WHEN IT DEPLOYED STARTLING DRIVER, CAUSING DRIVER TO SWERVE AND ALMOST CAUSED AN ACCIDENT. IT APPEARS A PIECE OF PLASTIC BROKE OFF INSIDE THE HEADREST CAUSING THE HEADREST TO DEPLOY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257363September 23, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY BEGAN TO DECELERATE AND STALLED. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 199,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257444September 23, 2019
STRUCTURE:BODY
FRONT SUB FRAME IS ROTTED RIGHT THROUGH, APPARENTLY A COMMON PROBLEM ON THESE VEHICLES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257106September 21, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
TAKATA RECALL , IN THE MIDDLE OF DRIVING ALL MY WARNING LIGHTS ON MY DASH WENT OFF AND THE CAR CUT MY FUEL SERVICE OFF, LEAVING ME UNABLE TO ACCELERATE, I PULLED OVER IN A PARKING AND THE STEERING WHEEL LOCKED UP, I TURNED THE CAR OFF AND COULDN'T START IT BACK UP AS THE BRAKE PEDAL WAS LOCKED ALSO. I HAVE HAD THIS PROBLEM NUMEROUS TIMES AND VISITED THE DEALERSHIP PLENTY TIMES AND THEY AREN'T ABLE TO DIAGNOSE A REAL PROBLEM , IT'S A RECURRING PROBLEM. A NEW COMPUTER WAS PUT IN IT ALSO AND I STILL HAVE PROBLEMS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11256874September 20, 2019
SEAT BELTS
RANDOMLY THE CHIME WILL COME UP ALONG WITH THE SEAT BELT SIGN WHEN A PASSENGER IS IN THE FRONT SEAT WITH THE SEAT BELT ON. HAVE NOT HAD THE SEAT BELT COME OUT YET BUT WOULD NOT LIKE TO HAVE THAT HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256778September 20, 2019
SEAT BELTS
DRIVER SIDE SEAT BELT LATCH IS NOT LATCHING TO THE BUCKLE. WHILE PUTTING SEAT BELT ON IT DISENGAGES FROM THE LATCH SYSTEM COMPLETELY. SEVERAL ATTEMPTS TO RE-SECURE THE BUCKLE INTO THE LATCH CONTINUES TO ALLOW THE SEAT BUCKLE TO BECOME UNLATCHED. EXTREMELY UNSETTLING AS WHILE OPERATING MY VEHICLE KNOWING MY SEAT BELT COMES UNDONE AT ANY TIME. NOTHING IS TOUCHING THE BUCKLE OR LATCH SYSTEM TO CAUSE THE UNBUCKLE AT ANY TIME. HAVE CHECKED BY LOOKING INTO THE LATCH SYSTEM TO ENSURE NO DEBRIS IS INSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256809September 20, 2019
ENGINE
THE 2018 JEEP COMPASS ENGINES HAVE AN UNRESOLVABLE DEFECT CAUSING THE OIL TO BURN AT AN ACCELERATED RATE. IT IS A DANGEROUS SAFETY ISSUE FOR ANYONE DRIVING A 2018 JEEP COMPASS. THE VEHICLE REQUIRES SYNTHETIC OIL WHICH WOULD NORMALLY GIVE YOU 5,000 DRIVABLE MILES OR 5 MONTHS BEFORE HAVING TO GET AN OIL CHANGE. AFTER ONLY 2,000 MILES, WHILE DRIVING MY JEEP COMPASS, IT SHUT OFF WITHOUT ANY WARNING. LUCKILY, THERE WAS NO TRAFFIC ON THE ROAD BECAUSE THE ONLY THING I WAS ABLE TO DO WAS COAST TO THE SHOULDER AND BRAKE. ONLY WHEN THE ENGINE SHUT DOWN DID A LOW OIL PRESSURE LIGHT COME ON. I NEVER WOULD HAVE BOUGHT THIS VEHICLE IF I KNEW THAT THE CAR WOULD SHUT DOWN WITH NO WARNING. ABSOLUTELY ZERO WARNING...NO OIL WARNING LIGHT, NO MESSAGE, NO SYMBOL, NOTHING. THIS HAPPENED AGAIN LAST WEEK, JUST SHY OF 3 MONTHS AFTER MY LAST OIL CHANGE. I IMMEDIATELY TOOK IT TO THE DEALERSHIP AND WAS TOLD THAT AFTER THEY CHANGE THE OIL (AGAIN), I WILL HAVE TO DRIVE THE VEHICLE, DESPITE THE SAFETY ISSUES, FOR ANOTHER 1,000 MILES SO THEY CAN CONDUCT AN OIL CONSUMPTION TEST. AFTER THAT, THEY WILL NEED TO DO A BORE TEST TO SEE IF THERE IS SCORING IN THE CYLINDERS. I WAS TOLD THAT I WILL MOST LIKELY NEED A NEW ENGINE. I THEN RESEARCHED THIS ISSUE AND WAS APPALLED AT THE SHEER NUMBER OF PEOPLE THIS IS HAPPENING TO AND DESPITE THE COMPLAINTS, CHRYSLER HAS NOT ISSUED A RECALL. IN FACT, THEY ARE STILL SELLING THIS CAR TO PEOPLE EVEN WITH A SERIOUS DESIGN FLAW. THERE SHOULD BE AN IMMEDIATE RECALL OF ALL 2018 JEEP COMPASSES BEFORE SOMEONE DIES, IF SOMEONE HASN'T ALREADY. I DON'T WANT TO BE A STATISTIC. I AM LUCKY IN THAT BOTH OF THE TIMES MY JEEP SHUT OFF, THERE WAS NO TRAFFIC AROUND ME. I HAVE READ COMPLAINTS BY PEOPLE WHO WERE DRIVING WITH THEIR CHILDREN ON HIGHWAYS WHEN THEIR CARS JUST SHUT OFF. HOW TERRIFYING. THIS IS AN EXTREMELY DANGEROUS SITUATION AND SHOULD BE ADDRESSED IMMEDIATELY BY CHRYSLER.*DT THE CONSUMER STATED THE ENGINE WAS REPLACED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256532September 18, 2019
ENGINE
PURCHASED VEHICLE IN NOVEMBER 2018, WITHIN 3 MONTHS IT HAD BURNED ALL OIL WITH ONLY 4K MILES USAGE. AFTER AN OIL CHANGE, ALL OIL WAS BURNED AGAIN WITHIN 3 WEEKS. IN MAY TOOK IT FOR ANOTHER OIL CHANGE, ONCE AGAIN DANGEROUSLY LOW. WITHIN 2 MONTHS (8K MILES) RECEIVED MULTIPLE OIL PRESSURE ALERTS AND CONTACTED DEALERSHIP TO START OIL CONSUMPTION TESTS. DEALERSHIP JUST CHANGED OIL AND TOLD ME TO COME BACK IN 1000 MILES. CURRENTLY ONLY 3 WEEKS LATER AND CONTINUING TO RECEIVE NEW OIL PRESSURE ALERTS AND UPON CHECKING OIL LEVELS, IT'S BURNED 3 QTS AND IS DANGEROUSLY LOW AGAIN. DEALERSHIP REFUSES TO DO ANYTHING OTHER THAN TOP OFF FLUIDS, WHILE USING MY FREE OIL CHANGES WITH MY JEEP WAVE PROGRAM TO CHANGE OIL/ TOP OFF FLUIDS. CURRENT MILEAGE 8863K .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256534September 18, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN, STEERING
AFTER PURCHASING MY NEW/USED COMPASS FROM A DEALER IN TOWN I WENT TO FILL THE GAS TANK UP. NOT REALLY A PROBLEM THIS TIME FILLING THE TANK BUT UPON STATING THE VEHICLE IT STARTED TO STALL SHAKE , SPIT, AND SPUTTER DOWN THE ROAD AFTER ONLY ABOUT A 1/10 OF A MILE. DURING THIS TIME OF STALL THE STEERING BECAME ALMOST IMPOSSIBLE TO TURN WHILE DRIVING TOWARDS ONCOMING TRAFFIC . THIS WASNT THE ONLY TIME IT DONE THIS ....NO EVERY TIME I GO TO FILL UP THE TANK WITH GAS IT DOES THE SAME THING AND ACTS THE SAME WAY IT STRAIGHTENS UP AFTER RUNNING A FEW MILES (IF IT STAYS RUNNING ) OR RESTARTING THE ENGINE. LATELY IT TAKES ME ABOUT A HALF AN HOUR TO FILL THE TANK BECAUSE THE PUMP SHUTS OFF LIKE IT IS ABOUT TO OVER-SPILL EXCEPT THE TANK IS EMPTY AND IT ISN'T THE PUMP BECAUSE IT DOES THIS AT EVERY GAS STATION I COME TO NOW. THE SAFETY FACTOR HERE IS THE STALLING WHILE IN MOTION WITHOUT WARNING LOOSING CONTROL OF WHERE MY CAR IS GOING IS A SAFETY HAZARD AND THIS NEEDS TO BE ADDRESS BEFORE A HEAD ON COLLISION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256272September 17, 2019
ENGINE
I BOUGHT A NEW 2018 JEEP COMPASS IN FEBRUARY 2019. WITHIN A COUPLE MONTHS MY OIL LIGHT CAME ON. I STOPPED AT A SERVICE CENTER IMMEDIATELY AND WAS TOLD MY VEHICLE HAD BURNED THROUGH ALL OF THE OIL. I IMMEDIATELY CONTACTED MY JEEP DEALER AND STARTED A OIL CONSUMPTION TEST. IN THE TEST I BURNED 1 QUART OF OIL IN 2024 MILES. I AM CONCERNED ABOUT THE SAFETY OF THIS VEHICLE SHUTTING DOWN DUE TO LOW OIL OR RUINING THE ENGINE.*DT *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255859September 16, 2019
POWER TRAIN
LOSS OF POWER AND STEERING LOCKED. ACCELERATED AND ENGINE WOULD REV UP, BUT CAR WOULD NOT MOVE. HAD TO STOP, TURN CAR OFF, AND RESTART. THEN IT MOVED. VERY VERY SCARY TO HAVE HAPPEN WHILE DRIVING! IN TOWN DRIVING GOING ABOUT 25 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255681September 16, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
BUYERS PLEASE BE AWARE. AESTHETICALLY THIS VEHICLE IS AWESOME. HOWEVER, IT IS HIGHLY CONCERNING WHEN A VEHICLE A LITTLE OVER A YEAR OLD HAS MASSIVE SYSTEM FAILURES.. MY ISSUES WITH THE JEEP COMPASS TRAILHAWK IS RECENTLY WHILE DRIVING THE VEHICLE WOULD AUTOMATICALLY SHUT DOWN IN THE MIDST OF DRIVING. ALL SYSTEMS WOULD BE COMPLETELY DEAD. WHEN I PRESS THE BUTTON TO START THE CAR IT WOULD NOD NEVER START BACK UP. WHAT MAKES MATTERS WORSE IS THAT WHEN THE SYSTEM IS DEAD THERE IS NO POWER NO LIGHTS AND I AM UNABLE TO EVEN STEER THE VEHICLE OFF THE ROAD. YESTERDAY WAS THE FINAL STRAW FOR ME . I ALMOST LOST MY LIFE ON THE HIGHWAY WHEN THE CAR MADE A FUNNY JERKING SOUND AND THEN ALL OF A SUDDEN IT WENT DEAD IN THE MIDDLE OF THE ROAD WITH OTHER VEHICLE TRAVELING AT LEAST 60 TO 75 MPH. I REALLY THOUGHT I WAS GOING TO DIE. I HAD TO COME OUT OF THE CAR INSTINCTIVELY I USED THE KEY FOB TO CLOSE THE DOOR AND USED THE VALET KEY TO OPEN THE CAR AND QUICKLY WENT BACK IN THE VEHICLE TO TRY TO RESTART ONE THE FIRST TRY I WAS NOT SUCCESSFUL. IT TOOK ME 4 TRIES TO FINALLY GET THE VEHICLE STARTED. THIS WAS AGAIN IN THE MIDDLE OF THE HIGHWAY WITH MY AMBER LIGHTS ON. EVENTUALLY, WHEN THE VEHICLE STARTED UP AGAIN AND I CONTINUED TO DRIVE HOME ONCE AGAIN WHEN I EXITED THE HIGHWAY AND THIS TIME CAME TO A COMPLETE STOP THE VEHICLE WENT DEAD AGAIN!! THIS TIME WENT I PUT IT IN PARK IT STARTED BACK UP AGAIN BUT WHEN I PUT IT IN DRIVE TO MOVE OFF THE VEHICLE LOST POWER AGAIN AND WAS BARELY MOVING . THIS ISSUE NEEDS TO BE ADDRESSED BY THE MANUFACTURER AS LIVES WILL BE LOST IF SIMILAR SITUATIONS ARE BEING REPORTED AS I HAVE SEEN. NICE LOOKING COMPACT SUV BUT I DO NOT TRUST THIS VEHICLE ANYMORE HENCE WHY I WILL BE SWITCHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255461September 14, 2019
SERVICE BRAKES, STEERING
THE STEERING WHEEL IN THE JEEP COMPASS 2018 LOCKS UP CAUSING THE BRAKES TO NOT WORK AND AS THE DRIVER I LOST CONTROL OF THE VEHICLE BECAUSE THE STEERING DIDN'T HAVE FULL FUNCTIONALIY. THE VEHICLE STALLS, AND BRAKES DON'T WORK PROPERLY. THERE HAVE BEEN TIME WHERE THE CAR RANDOMLY SHUTS OFF COMPLETELY IN THE MIDDLE OF A HIGHWAY AFTER A SHARP TURN. LOSS OF POWER STEERING COMPOUNDS THE PROBLEM BY MAKING THE VEHICLE DIFFICULT TO STEER OFF THE ROADWAY OR HIGHWAY AND CAUSED A COLLISION. THE ENGINE HAS ALSO RANDOMLY SHUT UP, AND CAR HAS JOLTED IN THE PAST A FEW TIMES CREATING A MAJOR PROBLEM AND HAS HAPPENED A FEW TIMES WHILE DRIVING. THERE ARE OVER 1,000 OF COMPLAINTS ON LINE ABOUT THIS VEHICLE, MAKE AND MODEL. THE VEHICLE KEEPS MOVING AND LOSES CONTROL LEAVING THE DRIVE UNABLE TO HAVE CONTROL TO STOP AN ACCIDENT OR DRIVE.*DT CONSUMER STATED I DON'T REMEMBER IT HAPPENED A FEW TIMES, THE EARLIEST I RECOLLECT IS WHEN I WAS BETWEEN 4,000-7,000 MILES. DEALERSHIP WAS NOTIFIE, DEALERSHIP TOLD CONTACT IT IS NORMAL FOR THE CAR TO DO THAT SOMETIMES.*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11255336September 13, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
ENGINE CUTTING OUT AND STALLING, NOT GETTING ABOVE 45 WITHOUT JARRING AND TRYING TO STALL OUT. I HAVE HAD KENDALL AUTO GROUP IN SOLDOTNA, ALASKA TRYING TO DIAGNOSE AND REPAIR SINCE MARCH 2019. THEY HAVE HAD STAR CASES OPENED WITH CHRYSLER TECHNICIANS. IT'S BEEN A GUESSING GAME. THEY HAVE RETURNED THE CAR TO ME SEVERAL TIMES SAYING IT WAS FIXED. ONLY TO HAVE IT STALL OUT ON ME. ONCE HAVING TO GET IT TOWED BACK TO THERE FACILITY. AT TIMES IT WAS OVER A MONTH BEFORE ANY COMMUNICATION TO BE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255401September 13, 2019
SUSPENSION
INSPECTION AFTER CLUNKING FROM THE FRONT OF THE VEHICLE REVEALED SEVERE ROT AND CORROSION OF THE SUBFRAME WITH THE MOUNTING FOR THE ANTI-ROLL BAR COMPLETED BROKEN AWAY FROM THE SUBFRAME. ALSO SEVERE CORROSION AROUND THE LOWER CONTROL ARM MOUNTING APPEARED TO BE CLOSE TO THE FAILURE POINT. TOOK THE VEHICLE TO THE JEEP DEALER WHO STATED THAT THE 10 YEAR EXTENDED WARRANTY HAD EXPIRED AND THAT I SHOULD NOT DRIVE THE VEHICLE DUE TO SAFETY CONCERNS. FOUND FCA INTERNAL WARRANTY DOCUMENT ID-14-02 FOR THE SUBFRAME CORROSION ISSUE DATED 5/19/14 WHICH REFERS TO FCA SERVICE BULLETIN 23-012-14 AND STATES THAT ALL DEALER PERSONNEL ARE TO BE MADE AWARE OF THIS BULLETIN. I HAVE A RECEIPT FOR OTHER REPAIRS FROM AN FCA DEALER DATED 7/28/14, 2 MONTHS AFTER THE WARRANTY BULLETIN DATE AND THERE WAS NO NOTIFICATION GIVEN ABOUT THE INSPECTION MANDATED UNDER THE WARRANTY AND NOTHING NOTED ON THE RECEIPT. THUS THERE WAS NO WAY FOR ME TO KNOW ABOUT THIS WARANTY AND SAFETY ISSUE WHICH I AM NOW TOLD HAS EXPIRED FOR MY VEHICLE. PER DEALER INSTRUCTION, I CALLED FCA CUSTOMER CARE AND WAS ALSO TOLD THE WARRANTY FOR MY VEHICLE HAD EXPIRED AND MY ONLY CHOICE WAS TO PAY FOR REPAIRS MYSELF. IN SCROLLING THROUGH THE COMPLAINTS ALREADY NOTED IN THE NHTSA SITE, I SEE NUMEROUS MENTIONS OF THIS PROBLEM WITH MANY INDICATING COMPLETE SUBFRAME AND SUSPENSION FAILURE WITH INJURY ONLY BEING PREVENTED BY THE SLOW OPERATING SPEED AT THE TIME OF THE FAILURE. THIS PROBLEM IS A MANUFACTURING DEFECT WHERE IMPROPER MATERIALS AND/OR COATINGS WERE USED BY FCA ON THESE COMPONENTS. FOR REFERENCE MY 1998 DODGE NEON HAS NO SUCH PROBLEM AFTER 21 YEARS AS IT USED GALVANIZED COATING ON THIS CRITICAL COMPONENT. FCA NEEDS TO ISSUE A RECALL AND PAY ALL ASSOCIATED COSTS FOR THIS SAFETY RELATED ISSUE AND BE LIABLE FOR ANY INJURIES RESULTING FROM THESE FAILURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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