Hyundai · Model Report
Showing safety data for the 2014 model year only.
Hyundai Motor America (Hyundai) is recalling certain 2016-2018 Santa Fe, 2017-2018 Santa Fe Sport, 2019 Santa Fe XL, and 2014-2015 Tucson vehicles. The Anti-Lock Brake System (ABS) module could malfunction and cause an electrical short, which could result in an engine compartment fire.
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Hyundai Tucson vehicles manufactured January 3, 2011, through December 23, 2013. In the affected vehicles, the air bag assembly installed in the steering wheel may come loose from its mounting.
An authorized Hyundai dealership performed a major engine replacement on my vehicle on June 11, 2024. The vehicle mileage was documented as 110,797 miles in and 111,799 miles out. In September 2026, after the vehicle had reached 129,430 miles, I brought it to an authorized Hyundai dealership because of a severe gasoline odor and evidence of gasoline entering the engine oil. The dealership documented the vehicle at 129,430 miles in and 129,431 miles out. The documented mileage from the 2024 engine replacement's out-mileage of 111,799 to the September 2026 diagnostic in-mileage of 129,430 is 18,633 miles. The vehicle was returned to me, but the fuel/oil contamination condition recurred within approximately 48 hours. The oil level subsequently increased substantially. I repeatedly requested the dealership's technician narrative, diagnostic findings, test results, and electronic service documentation showing what was inspected, what was tested, and what findings supported the dealership's diagnosis. The dealership performed the work, yet these records have not been provided to me. Hyundai corporate has also not provided the requested documentation and has directed me toward additional diagnostic expense rather than providing the records from the inspection already performed. The 2024 engine-replacement documentation lists the replacement engine and associated service parts, including service kits 21111-2GK50-QQH and 21111-2GK70-QQH, as well as oil-cooler pipe/hose assembly 25470-2G050-QQH. I am requesting that the actual service records establish what components were installed, replaced, transferred, or reused during that repair. I am not claiming that the available information by itself establishes the root cause. My concern is the recurrence of apparent fuel contamination of the engine oil only 18,633 miles after the documented engine-replacement out-mileage, combined with the lack of diagnostic documentation from the authorized dealership's inspection. I am su
No injuries · No fire · No crash
Complete engine failure in July of 2024. When the car was sold to us it was under recall and not repaired and we were not told there was a recall. When the engine failed we were told we were at fault because we failed to get the recall addressed.
No injuries · No fire · No crash
The contact owns a 2014 Hyundai Tucson. The contact stated that while driving 40 MPH, the vehicle started making an abnormal ticking sound. While accelerating, the sound level increased. The contact stated that the failure was related to the engine warranty extension TXXM. An independent mechanic was contacted and determined that there was an internal failure with the engine. The fluid levels were topped off; however, the sound continued while driving. The vehicle was towed to the local dealer and the dealer declined to replace the engine due to incomplete updates. The warranty was not transferred. The vehicle was not repaired. The vehicle was purchased from Enterprise Rental Car, and the warranty was not transferred to the owner. The manufacturer was contacted and opened a case. The failure mileage was approximately 134,000.
No injuries · No fire · No crash
My truck started knock and losing power as I drove it. I took it to get serviced put the machine same is was a recall on the engine. I took it to the Hyundai dealership with in 2 weeks he said it was rejected by Hyundai to replace my motor. I service my car but they said I didn't. If it's a recall and not my fault.
No injuries · No fire · No crash
I AM THE ORIGINAL OWNER OF THIS 2014 HYUNDAI TUCSON. IN AUGUST 2025 I NOTICED THAT THE REAR PASSENGER DOOR LOCKS SEIZED. THIS MEANT THE DOOR COULD NOT BE OPENED FROM THE INSIDE, OUTSIDE OR REMOTELY. THIS PRESENTED A SERIOUS SAFETY HAZARD IN THE EVENT OF A COLLISION , OVERTURN , FIRE OR FLOOD. nO PASSENGER COULD EXIT, AND NO RESCUER COULD OPEN THE DOOR. I NOTIFIED HYUNDAI CUSTOMER SERVICE AND THEY GAVE ME A CASE #[XXX], BUT SAID THERE WAS NOTHING THEY COUD DO AS NO RECALL HAD BEEN MADE. HOWEVER THEY DID RECALL THE 2015 HYUNDAI TUCSON FOR THE SAME DEFECTIVE PART. SO THEY ARE AWARE OF THIS DEFECT AND HAZARD. SINCE HUNDAI REFUSED TO FIX THIS, I INSTRUCTED MY LOCLA MECHANIC TO REPLACE THE LOCKING MECHANISM AT A COST OF $649.80. BILL ATTACHED. I ASK THAT H;YUNDAI REIMBURSE ME AS THIS WAS A LIFE THREATENING DEFECT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
No injuries · No fire · No crash