Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10240827September 3, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2007 HYUNDAI SONATA. THE CONTACT IS ATTEMPTING TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 08V161000 (AIR BAGS). HOWEVER, WHEN HE TAKES THE VEHICLE TO THE DEALER, THE PASSENGER SIDE AIR BAG LIGHT DOES NOT ILLUMINATE. THE FAILURE OCCURS INTERMITTENTLY, WHICH DOES NOT ALLOW ENOUGH TIME FOR THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE DEALER STATED THAT THE VEHICLE WOULD NOT BE SERVICED UNLESS THE FAILURE OCCURRED WHILE THE VEHICLE WAS IN THEIR PRESENCE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240527September 1, 2008
SERVICE BRAKES, HYDRAULIC
LEFT REAR WHEEL BRAKE COMPONENTS HAD BEEN EXCESSIVELY RUSTED, PREVENTING THE PADS FROM RELEASING OUT OF THE DRUM. WHEEL WAS DANGEROUSLY OTHER HEATED. PAD AND DRUM WERE WORN AND REQUIRED PAD REPLACEMENT AND DRUM RESURFACING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240474August 31, 2008
STRUCTURE:FRAME AND MEMBERS
I AM POSTING THIS TO COMPLAIN ABOUT MY 2000 HYUNDAI SONATA. THE FRONT SUB-FRAME IS COMPLETELY RUSTED OUT. THE CAR IS NOT DRIVABLE AND IS UNSAFE. I WAS DRIVING ON U.S RT 19 IN WV AND THE FRONT TIRE BECAME SO FAR OUT OF ALIGNMENT THAT THE INNER TREAD WORN COMPLETE THROUGH THE BELT RESULTING IN DEFLATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240335August 30, 2008
STRUCTURE:FRAME AND MEMBERS
WENT TO DEALER FOR CHECK ENGINE LIGHT. I WAS TOLD MY SUBFRAME WAS ROTTING OUT. THE DEALER STATES THEY WOULD REPLACE THE SUBFRAME UNDER A " GOODWILL WARRANTY" WHEN ASKED IF THERE WAS A RECALL OR PROBLEMS WITH THE SUBFRAME OF THESE CARS I WAS TOLD NO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240276August 29, 2008
STRUCTURE:FRAME AND MEMBERS, SUSPENSION:FRONT
MY 2001 HYUNDAI SONATA'S SUBFRAME RUSTED TO THE POINT OF WHERE THERE WERE 7 IN" HOLES COMPLETELY THROUGH- THIS CAUSED THE LOWER SWING ARM TO DETACH FROM THE FRAME AND SUBSEQUENTLY THE VEHICLE SUSPENSION FAILED. THIS OCCURRED WHILE MY TWO CHILDREN WERE IN THE CAR. BOTH FRONT TIRES WERE DAMAGED. DEALER DID NOT REPLACE TIRES, DID NOT PAY FOR TOWING OR ALTERNATE TRANSPORTATION- GARY ROME HYUNDAI, HOLYOKE MA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240035August 28, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2007 HYUNDAI SONATA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 08V161000 (AIR BAGS). THE DEALER STATED THAT HE NEEDED TO BRING IN A SMALL STATURE PERSON IN ORDER FOR THE RECALL REPAIR TO BE PERFORMED. THE CURRENT MILEAGE WAS 44,000 AND FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240049August 28, 2008
POWER TRAIN, SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2006 HYUNDAI SONATA. APPROXIMATELY SIX TIMES, THE BRAKE MODULE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. AS A RESULT, THE TRANSMISSION LOCKED ON THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER'S SERVICE STATION AND THEY DISCOVERED A DEFECTIVE MODULE. THE MODULE HAS BEEN REPLACED SIX TIMES, BUT THE FAILURE STILL PERSISTS. ON ANOTHER OCCASION, THE VEHICLE WAS TAKEN TO THE SAME SERVICE STATION, BUT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE AND HAD TO CALL THE FACTORY FOR A SUGGESTION. THE MODULE WAS REPLACED AGAIN AND THERE HAD BEEN NO FURTHER OCCURRENCES SINCE. THE MILEAGES WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240126August 28, 2008
SUSPENSION, STRUCTURE:FRAME AND MEMBERS, STRUCTURE:BODY, TIRES
ON AUGUST 25TH, 2007, MY WIFE AND I WERE DRIVING HOME ON THE SOUTHERN STATE PARKWAY. THERE WAS QUITE SOME TRAFFIC (STOP-AND-GO KIND OF THING) SO WE WEREN'T AT A HIGH SPEED. WHEN THE PERSON IN FRONT OF ME HAD TO STOP SHORT, I STEPPED ON THE BRAKES, AND THE FRONT RIGHT WHEEL OF MY CAR SUNK, AND THERE WAS A LOUD NOISE LIKE METAL SCRATCHING AGAINST THE PAVEMENT . AFTER I FINALLY MANAGED TO STOP THE CAR WITHOUT GETTING HIT BY ANOTHER DRIVER, AND CHECKING TO SEE IF MY WIFE WAS OK, I GOT OUT OF THE CAR JUST TO FIND OUT THAT MY FRONT RIGHT WHEEL WAS IN AN ALMOST HORIZONTAL POSITION. AFTER TOWING THE CAR TO THE REPAIR SHOP, MY MECHANIC FOUND OUT THAT THE AXLE AND THE LOWER CONTROL ARM BROKE BECAUSE THE ENGINE CRADLE WAS SEVERELY RUSTED, AND THEREFORE THERE WAS NO SUPPORT FOR THE AXLE AND THE CONTROL ARM TO SUSTAIN THE WEIGHT AND PRESSURE OF THE SUDDEN STOP. NEEDLESS TO SAY, I BELIEVE THAT MY WIFE AND I ARE VERY LUCKY TO NOT HAVE BEEN INJURED, OR TO CAUSE SOMEBODY ELSE AN INJURY. THE REPAIRS WERE COSTLY, BUT I HAD TO DO IT. I NEED THE CAR TO WORK, AND WE LIVE IN A PLACE WERE THE CAR IS AN EVERYDAY NECESSITY. THE CRADLE FOR THIS VEHICLE WAS DAMAGED AND COMPLETELY RUSTED AWAY AND NEEDED TO BE REPLACED COMPLETELY AT A COST OF $2,897.22. WE ALSO INCURRED THE FOLLOWING EXPENSES DUE TO THE CRADLE FAILING WHILE WE WERE DRIVING THE CAR ON THE SOUTHERN STATE PARKWAY ON AUGUST 25TH, 2007: TOWING CHARGE OF $168.37, CAR RENTAL CHARGES OF $164.53. A WRITTEN ESTIMATE FROM A LOCAL BODY SHOP FOR $996.59 SHOULD BE ADDED TO COVER THE BODY DAMAGE SUSTAINED WHEN THE RIGHT SIDE AXLE AND RIGHT SIDE LOWER CONTROL ARM CRACKED, CAUSING THE FRONT RIGHT SIDE WHEEL TO BEND THE RIGHT SIDE BUMPER COVER. MY MECHANIC KEPT THE OLD CRADLE UP TO A COUPLE OF MONTHS AGO, WHEN AFTER DEALING WITH THE LOCAL DMV OFFICE AND EXPLAINING THE SITUATION THEY INFORMED US THAT "A DMV JUDGE WOULDN'T EVEN LOOK AT THIS CASE". I DO STILL HAVE PICTURES OF THE RUSTED CRADLE WHERE YOU CAN SEE THE FIST-SIZED HOLES IN IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239945August 27, 2008
STRUCTURE:FRAME AND MEMBERS
2002 HYUNDAI SONATA, SEVERE ROT IN THE FRONT PASSENGER SUBFRAME. 58,000 MILES ON CAR. IT WAS NOT DRIVEABLE SO WAS TOWED TO DEALER. WAS NOT IN ACCIDENT BUT HAD SEVERE ALIGNMENT ISSUES AND POWER STEERING HOSE BREAKAGE AS A RESULT OF THE ROT. WAS TOLD BY DEALER THAT SUBFRAME WOULD BE REPLACED UNDER WARRANTY BUT ALL OTHER REPAIRS WERE MY RESPONSIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239958August 27, 2008
STRUCTURE:FRAME AND MEMBERS
I OWN 2 ,2002 HYUNDAI SONATAS WITH 48,000 ON ONE AND 56,000 ON THE OTHER. THEY ARE BOTH DEVELOPING SEVERE RUST UNDER BOTH VEHICLES. THE WORST ONE APPEARS TO BE STARTING TO CRACK BY THE PASS. SIDE FRAME IN FRONT. WHERE THE AC LEAKS ONTO. THIS AREA IS PART OF THE WELDED FRAME WHICH WILL BE EXPENSIVE TO FIX AND I DO NOT THINK IT SHOULD BE THIS BAD ON A 6 YEAR OLD CAR. I HAVE ALREADY HAD TO REPLACE OTHER PARTS THAT HAVE ROTTED AWAY SO BAD THAT THERE WAS NOT MUCH LEFT OF THEM. THE UPPER CONTROL ARMS ARE ALSO STARTING TO DEVELOP A FLAKING RUST ON THEM . I WILL HAVE TO REPLACE THEM ALSO SOON. I EVEN HAD THESE CARS RUSTPROOFED WHEN NEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239972August 27, 2008
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2007 HYUNDAI SONATA. UPON PURCHASING THE VEHICLE, THE CONTACT WAS INFORMED THAT IT WOULD GET 24 MILES PER GALLON IN THE CITY AND 34 MILES PER GALLON ON THE HIGHWAY. SHE BEGAN RECORDING HOW MANY MILES TO THE GALLON THE VEHICLE WAS GETTING BEGINNING IN MAY OF 2007. ACCORDING TO HER RECORDS, THE VEHICLE GETS 17 MILES IN THE CITY AND 25 MILES IN THE HIGHWAY. THE CURRENT MILEAGE WAS 18,248 AND FAILURE MILEAGE WAS 2.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239986August 27, 2008
AIR BAGS:FRONTAL
MY 23 YEAR OLD DAUGHTER TRAVELED WITH ME BEFORE SHE WAS RECENTLY MARRIED. SHE HAS MOVED TO GA BUT I WILL BE MOVING HER BACK HOME TO FL WHEN HER HUSBAND IS DEPLOYED. THE AIRBAG SYSTEM NEVER WORKED FOR HER NO MATTER HOW WE MADE HER SIT IN MY CAR. SHE IS 5'7" AND WEIGHS 130#. MY DEALER WILL NOT FIX MY AIR BAG SENSOR BECAUSE SHE IS NOT HERE WITH ME SO THEY CAN SEE THAT IT IS NOT WORKING. THEY TOLD ME TO DRIVE TO GA AND HAVE MY CAR FIXED THERE AFTER I SHOW A DEALER IN GA THAT SHE ACTIVATES THE DEACTIVATION OF THE AIRBAG. THIS WILL LEAVE HER AT RISK OF INJURY WHEN SHE COMES HOME TO SEE ME. I AM A FORMER CHILD PASSENGER SAFETY TECHNICIAN INSTRUCTOR AND I BOUGHT THIS CAR BECAUSE OF THE AIRBAGS. I WANT MY SYSTEM DISABLED SO MY AIR BAG WILL REMAIN ON. HOW CAN I GET MY CAR FIXED? LAURIE *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239814August 26, 2008
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2000 HYUNDAI SONATA. THE CONTACT NOTICED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT CONTROL PANEL, WHICH INDICATED THAT THE AIR BAGS WERE INOPERATIVE. SHE CALLED THE DEALER IN REFERENCE TO NHTSA CAMPAIGN ID NUMBER 01V347000 (AIR BAGS) AND WAS INFORMED THAT HER VIN WAS EXCLUDED FROM THE RECALL. THE CONTACT WOULD BE RESPONSIBLE FOR THE $900 REPAIR COST. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 120,000 AND CURRENT MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239586August 25, 2008
FUEL SYSTEM, GASOLINE
NO CONCERN WITH INCIDENT. CONCERN WITH DEFECTS WITH FUEL TANKS AND FUEL TANK FUNCTIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239588August 25, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2007 HYUNDAI SONATA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 08V161000 (AIR BAGS); HOWEVER, WHEN THE VEHICLE WAS TAKEN TO THE DEALER, THE FAILURE DID NOT EXIST. THE VEHICLE HAS BEEN TAKEN TO THE DEALER SEVERAL TIMES, BUT HAS NOT BEEN SERVICED FOR THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 40,000. UPDATE 10/01/08 *CW WHEN THE CONSUMERS WIFE SAT IN THE PASSENGER SEAT, THE AIR BAG LIGHT WOULD STAY ON. UPDATED 10/03/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239648August 25, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2004 HYUNDAI SONATA. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE AIR BAG NEEDED TO BE REPLACED. THE VEHICLE HAS BEEN DIAGNOSED SEVERAL DIFFERENT TIMES; HOWEVER, THE FAILURE IS STILL OCCURRING. THE CURRENT MILEAGE WAS 42,000 AND FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239652August 25, 2008
POWER TRAIN
TL*THE CONTACT OWNS A 2006 HYUNDAI SONATA. WHILE DRIVING 60-70 MPH, THE SPEED WOULD DECREASE TO 20-30 MPH WITHOUT WARNING. THE VEHICLE WOULD NOT SHUT OFF, BUT IT WOULD JERK REPEATEDLY WHILE IT DECELERATED. THE FAILURE OCCURRED WITHOUT THE BRAKE PEDAL BEING DEPRESSED AND HAS TAKEN PLACE NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THREE DIFFERENT DEALERS. INITIALLY, THE TRANSMISSION WAS REPLACED, BUT THE FAILURE RECURRED 1,400 MILES LATER. SECONDLY, THE DEALER STATED THAT THE CYLINOID NEEDED TO BE REPLACED. THE REPAIRS WERE COMPLETED, BUT THE FAILURE RECURRED 1,600 MILES LATER. THE THIRD DEALER STATED THAT THERE WAS ANOTHER CYLINOID THAT NEEDED TO BE REPLACED AND THE REPAIR WAS MADE. TWO WEEKS LATER, THE VEHICLE CONTINUED TO JERK AT SPEEDS NO GREATER THAN 70 MPH. THE VEHICLE JERKED BACK TO 20 MPH AUTOMATICALLY. THE DEALER TEST DROVE THE VEHICLE AND THE SUPERVISOR STATED THAT HE HAD NEVER BEFORE EXPERIENCED THIS TYPE OF TRANSMISSION FAILURE. THE DEALER STATED THAT THE ELECTRICAL HARNESS NEEDED TO BE REPLACED. THE REPAIRS WERE COMPLETED; HOWEVER, THE DEALER STATED THAT THEY COULD NOT GUARANTEE THE FAILURE WOULD NOT OCCUR AGAIN. AFTER THE REPAIRS WERE PERFORMED, THE INSTRUMENT PANEL FAILED. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 38,000 AND CURRENT MILEAGE WAS 188,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239701August 25, 2008
AIR BAGS:FRONTAL
REGARDING 2007 HYUNDAI SONATA. THE PASSENGER AUTOMATIC AIR BAG SYSTEM DOESN'T WORK PROPERLY. HYUNDAI CALLS THIS SYSTEM OCCUPANT CLASSIFICATION SYSTEM, THIS SYSTEM SHOULD TURN OFF THE PASSENGER SIDE AIR BAG IF THE PASSENGER IS A CHILD AND WEIGHTS LESS THAN 110 POUNDS (PER HYUNDAI HOTLINE). MY SON IS EIGHT YEARS OLD AND 75 POUNDS IN WEIGHT. WHEN HE SITS IN THE FRONT SEAT THE ADVANCE AIR BAG SYSTEM TURNS OFF THE AIR BAG ABOUT 10% OF THE TIME. I WENT TO THE DEALER FOR REPAIRS THEY CONFIRMED MY CONCERN BUT THEY HAD MY SON SIT IN A 2008 SONATA AND IT DID THE SAME THING. THEY ARE SAYING THAT THIS IS NORMAL BUT THEY HAVE CONTACTED THE HYUNDAI REP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239380August 22, 2008
AIR BAGS, SEATS, VISIBILITY
TL*THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATES WHETHER OR NOT SOMEONE WAS SEATED IN THE FRONT PASSENGER SEAT. THE DASHBOARD THAT CONTAINED THE AIR BAG WAS CRACKED ALL AROUND. THE ENTIRE DASHBOARD WAS REPLACED, BUT THE PASSENGER SIDE AIR BAG LIGHT STILL ILLUMINATES. IN ADDITION, THE DRIVER'S SIDE SEAT WOULD NOT MOVE UP WHEN ADJUSTED AND THE DRIVER'S SIDE WINDOW WOULD NOT GO DOWN. THEY WERE BOTH REPLACED UNDER WARRANTY. THE CONTACT IS EXTREMELY DISSATISFIED THAT SHE PURCHASED A BRAND NEW VEHICLE AND HAS EXPERIENCED MAJOR FAILURES. THE CURRENT MILEAGE WAS 13,000 AND THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239427August 22, 2008
STRUCTURE:FRAME AND MEMBERS
AS I WRITE THIS LETTER, MY 2002 SONATA IS CURRENTLY IN THE SHOP FOR REPAIR OF SEVERE RUSTING AND DETACHMENT OF THE SUB FRAME. I WAS ADVISED A WEEK AGO BY THE MECHANIC PERFORMING AN INSPECTION OF THE VEHICLE THAT MY FRONT DRIVERS SIDE AXLE BOLT WAS CRACKED AND NEEDED REPAIR. HAVING THE EXTENDED HPP WARRANTY, I BROUGHT IT TO THE DEALER WHOSE EYES WERE WIDE WITH ABSOLUTE TERROR WHEN HE TOLD ME HOW CLOSE TO DEATH I WOULD HAVE BEEN HAD I NOT BROUGHT IT IN. HE ADVISED ME THAT IF I HAD DRIVEN THE CAR ANOTHER DAY, I WOULD HAVE BEEN SERIOUSLY INJURED OR KILLED. NEEDLESS TO SAY, I WILL BE WITHOUT MY CAR FOR THE NEXT 2 WEEKS. MY DEALER IS OFFERING ME A 'DEALER RENTAL RATE' FOR A LOANER CAR OF $35 A DAY WHICH I BELIEVE IS ADDING INSULT TO INJURY IN LIGHT OF THE FACT THAT I COULD HAVE BEEN KILLED. ARE THERE ANY PLANS TO RECALL THIS VEHICLE SO THAT I MAY BE ELIGIBLE FOR A FREE RENTAL CAR FOR MY INCONVENIENCE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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