Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10567963March 8, 2014
STEERING
STEERING WHEEL IS SLIGHTLY COCKED TO THE RIGHT AND VERY SENSITIVE. WHEN DRIVING THE VEHICLE DOES NOT WANT TO STEER STRAIGHT. DARTS ONE WAY AND THEN ANOTHER. DEALER RE-CALIBRATED STEERING AND ALIGNMENT. ALTHOUGH STEERING WHEEL PROBLEM IS FIXED IT REMAINS VERY SENSITIVE AND STILL VEERS ONE WAY THEN ANOTHER. ESPECIALLY NOTICEABLE AT HIGHER SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567870March 7, 2014
STEERING
STEERING WHEEL WILL MAKE LOUD CLUNKING NOISE AS U TURN THE STEERING WHEEL IT FEELS AS IF ITS LOOSE, OR THE STEERING COLUMN ABOUT TO COM A PART, I CONTACTED HYUNDAI THE MANUFACTURE ASKED ME TO DROP THE CAR AT LOCAL DEALER FOR INSPECTION, LOCAL DEALER REFUSED TO INSPECT OR REPAIR THE VEHICLE, 2 WEEKS OF COUNT LESS HOURS ON THE PHONE WITH HYUNDAI CUSTOMER SUPPORT RESULTED IN I MUST PAY INSPECTION & REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567887March 7, 2014
TIRES, WHEELS
I WAS DRIVING FROM MY SISTERS AT 17 MILE AND GARFIELD HOME WHEN I NOTICED MY LOW PRESSURE TIRE WARNING LIGHT HAD COME ON. I STOP AT THE MARATHON GAS STATION AT 14 MILE BETWEEN HOOVER AND SCHOENNER TO FILL THE TIRE. THAT IS WHEN I NOTICED THE TEAR/CUT IN THE SIDEWALL OF THE TIRE. AIR WOULD NOT FILL BACK INTO THE TIRE. I EVEN TRIED TO USE FIX A FLAT, AND THAT WOULD NOT WORK EITHER. I JUST HAD MY OIL CHANGED AT THE DEALERSHIP A FEW DAYS AGO, AND THEY HAD CHECKED ON THEIR SHEET THAT EVERYTHING WAS NORMAL. NEEDLESS TO SAY I AM VERY FRUSTRATED WITH THIS. ESPECIALLY SINCE I HAD HEARD THERE HAS BEEN ISSUES WITH HYUNDAI AND THEIR TIRES HAVING THIS EXACT PROBLEM! I AM HOPING TO HAVE THIS PROBLEM RECTIFIED...DON'T EVEN NO WHERE TO START! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567595March 6, 2014
SERVICE BRAKES
WHILE DRIVING IN EARLY RUSH HOUR TRAFFIC, ANOTHER VEHICLE SHIFTED LANES UNEXPECTEDLY. WHILE HITTING THE BRAKES, THE VEHICLE "JOSTLED" AND SHOOK AND WAS FAILING TO STOP. AFTER PUMPING THE BREAKS I WAS ABLE TO REGAIN CONTROL AND BARELY (3-6 INCHES) AVOID HITTING ANYONE ELSE. THE MECHANIC JUST CALLED TO INFORM ME THAT ONE CALIPER PIN IN THE FRONT RIGHT BRAKES, AS WELL AS ONE CALIPER PIN IN THE REAR LEFT HAD COMPLETELY FROZE UP. THIS IS THE SECOND TIME THE FRONT RIGHT HAS DONE SO (FIRST TIME ON OR AROUND JANUARY 13, 2013). AFTER RESEARCHING THIS TODAY, THIS IS A HUGE SAFETY ISSUE WITH THIS MAKE & MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567633March 6, 2014
STEERING
VEHICLE WILL NOT STEER A STRAIGHT LINE AT HIGHWAY SPEEDS. YOU HAVE TO CONSTANTLY CORRECT THE PATH THE CAR IS GOING IN. I HAVE WONDERED OUT OF THE LANE I WAS TRAVELING IN SEVERAL TIMES. THIS VEHICLE IS VERY UNSAFE AND THIS ISSUE NEEDS TO BE RESOLVED BEFORE SOMEONE LOOSES A LIFE IN AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567650March 6, 2014
VEHICLE SPEED CONTROL, AIR BAGS, TIRES, POWER TRAIN, ELECTRICAL SYSTEM
WHILE ENTERING A PARKING SPOT TO A DINER, THE CAR UNINTENDED ACCELERATED CRASHING INTO THE SIDE OF THE DINER. MINOR DAMAGE TO THE SIDE OF THE DINER AS I WAS NO MORE THAN 3 FEET FROM THE BLDG. MY FOOT WAS ON THE BRAKE PEDAL WHEN THIS ACCELERATION OCCURRED WITHOUT WARNING. I WAS ENTERING THE PARKING SPOT AT NO MORE THAN 5 MPH PLANNING TO PUT THE CAR IN PARK AND EXIT FOR LUNCH. MY LEG HIT THE HOOD LATCH AND I OBTAINED A NASTY CUT ON MY SHIN. *TR THE CONSUMER STATED OTHER COMPONENTS WERE REPLACED, SUCH AS THE TIRES AND TRANSMISSION. THE CONSUMER ALSO STATED, WHEN SHE TURNED THE IGNITION, THERE WAS AN ODOR OF SMOKE AND RUBBER BURNING. UPDATED 11/16/15. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10567636March 6, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY
MY BROTHER WAS DRIVING ON THE EXPRESSWAY AT ABOUT 60MPH. NO OTHER CARS WERE ON THE ROAD. THERE WAS A LOUD BANG ALMOST LIKE A GUN SHOT. HE PULLED OVER AND SAW THE SUNROOF COMPLETELY SHATTERED. THERE WERE NO ROCKS OR ANYTHING FOUND TO INDICATE AN OBJECT HITTING THE SUNROOF HAD CAUSED THE BROKEN GLASS. THE GLASS SHATTERED OUT OF NOWHERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567134March 5, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT SHE ATTEMPTED TO OPEN THE REAR PASSENGER'S SIDE DOOR AND THE HANDLE DISCONNECTED FROM THE DOOR. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIR AND THE FAILURE RECURRED WITH THE FRONT DRIVERS SIDE DOOR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567138March 5, 2014
ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED INTERMITTENTLY. THE VEHICLE WOULD ALSO ACCELERATE AND DECELERATE INDEPENDENTLY. THE FAILURE WAS RECURRING. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 05V316000 (ELECTRONIC STABILITY CONTROL). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO REPLACED THE BRAKE SWITCH BUT THE FAILURE RECURRED. ADDITIONALLY, THE WARNING LIGHTS FOR THE AIR BAGS, BRAKES, AND BATTERY WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE ELECTRONIC STABILITY CONTROL MODULE AND THE SENSOR BOX TO THE ESC WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT LATER NOTICED THAT THE VEHICLE WAS SMOKING AS IT STALLED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567504March 5, 2014
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I CALLED HYUNDAI REGARDING THE BRAKE LAMP RECALL ISSUE IN MY CAR. I HAVE THE SAME ISSUE OF MY BRAKE LAMPS. WHEN YOU DEPRESS THE BRAKES THE LAMPS ARE ALWAYS ILLUMINATED IT ONLY GOES OFF WHEN THE CAR IS TURNED OFF. THIS CAUSES SEVERAL PEOPLE TO MISTAKE IF I AM BRAKING OR NOT. I HAVE READ SEVERAL PEOPLES COMPLAINTS ON THE RECALL WEBSITE, AND ALL OF US ARE TOLD THAT " THE RECALL HAS NOT AFFECTED YOUR CAR" AFTER GIVING THEM THE VIN. WELL I SAY IT IS. I HAVE THE VERY PROBLEM SPOKE OF IN THE RECALL. SECOND THE RECALL DOES NOT SAY THE CAR MUST ALSO BE UNABLE TO COME OUT OF PARK. THERE ARE THREE SEPARATE ISSUES. I WANT THIS CAR LOOKED AT HOW CAN SEVERAL CARS IN DIFFERENT STATES HAVE THE SAME PROBLEM, WITH THE SAME YEAR CAR???? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567303March 4, 2014
ELECTRICAL SYSTEM
TAIL LIGHT ASSEMBLY ON DRIVERS SIDE BROKE OFF FROM THE CAR, IT WAS PARKED IN THE DRIVEWAY WHEN WE NOTICED IT. THERE WAS NO ACCIDENT , NO DAMAGE OR EVIDENCE OF SOMEONE HITTING IT. LOOKS LIKE THE PLASTIC PART OF THE LIGHT HOLDING IT TO THE BOLTS JUST BROKE OFF. DEALER SAID THEY HAVE NO KNOWLEDGE AT ALL, OF THIS HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566929March 4, 2014
AIR BAGS
THE AIRBAG LIGHT STAYS ON CONSTANTLY. IT HAS BEEN SUPPOSEDLY FIXED SEVERAL TIMES BY THE DEALER. AFTER ITS FIXED, ITS OFF FOR A WHILE, AND THEN GOES ON AGAIN. SOON AFTER I BOUGHT THE CAR, I CALLED THE DEALER AND SPOKE TO A SALESMAN WHO TOLD ME IT WAS NOTHING TO WORRY ABOUT. I HAVE SINCE LEARNED IT IS SOMETHING TO WORRY ABOUT. I CONTACTED HYUNDAI TO ASK IF THEY WOULD FIX IT AGAIN WITHOUT CHARGE. THEY REFUSED BECAUSE THE AIRBAG LIGHT IS NOT UNDER WARRANTY. THIS IS A SAFETY ISSUE AND HYUNDAI SHOULD BE REQUIRED TO FIX THIS PROBLEM, FREE OF CHARGE, EVERY AND ANY TIME BECAUSE SOMETHING IS OBVIOUSLY WRONG WITH THEIR CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566937March 4, 2014
ELECTRICAL SYSTEM
ON OCTOBER 27 2013, THE DASH BOARD LIGHTS AND THE BACK ILLUMINATING LIGHTS, GLOVE COMPARTMENT AND OVER HEAD LIGHTS WENT OUT, I TOOK IT TO A CAR REPAIR SHOP AND THEY CHANGED OUT THE DIMMER SWITCH, WHICH KEPT BURNING OUT,SMOKE HAS COME OUT OF THE DASH BOARD AND IT SMELLED LIFE FIRE, I PULLED OVER AND CALLED THE DEALER. THIS IS A SAFETY ISSUE I AM NOT ABLE TO DRIVE THE CAR AT NIGHT AND I AM AFRAID THE CARE MIGHT CATCH FIRE. AFTER CHANGING IT OUT 4 TIMES, THE MECHANIC TOLD US TO TAKE IT TO THE DEALER.WE DID TAKE THE CAR TO THE DEALER AND $700.00 LATER THEY STILL DON'T KNOW WHAT THE PROBLEM IT, SO I HAVE FILED A CASE WITH THE CORPORATE OFFICE, THE CAR HAS HAD SOME ELECTRICAL PROBLEMS BEFORE, BUT IT HAS BEEN FIXED BECAUSE THEY HAVE BEEN RECALLS. THE DEALER DOES NOT KNOW WHAT TO DO AND THEY WANT US TO TAKE THE CAR SOMEWHERE ELSE. THE DEALER IS NO HELP, THEY SUGGESTED WE JUST BUY A NEW CAR!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566951March 4, 2014
STEERING
VEHICLE BECOMES DIFFICULT TO KEEP IN STRAIGHT LINE AT SPEEDS ABOVE 70 MPH. STEERING WHEEL SEEMS TO STICK IN CURRENT POSITION, REQUIRING ADDITIONAL PRESSURE TO TURN. IT IS AS IF THE STEERING IS HELD IN POSITION BY A MAGNET AND THE MAGNETIC FIELD HAS TO BE BROKEN IN ORDER TO TURN THE WHEEL. STEERING THEN "JUMPS" TO NEW POSITION INSTEAD OF TURNING SMOOTHLY. PROBLEM SEEMS TO GET WORSE THE LONGER IT IS DRIVEN AT HIGH SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566729March 3, 2014
AIR BAGS, SEAT BELTS
I HAVE BEEN HAVING ONGOING PROBLEMS WITH THE FRONT DRIVER AND PASSENGER SEAT BELTS, SINCE I FIRST NOTICED THAT THE AIR BAG LIGHT WAS ON CONSTANTLY. THIS FIRST HAPPENED IN 2010, WHEN THE MILEAGE WAS 34089, AND THEN AGAIN IN 2011, WHEN THE MILEAGE WAS 40356. THE CAUSE FOR THIS THAT WAS LISTED ON THE REPAIR BILL WAS, SCAN TEST FOUND CODE B1701, BUCKLE ASSEMBLY OPEN SHORT. I WAS AT THE DEALER FOR THE SAME PROBLEM ON 11/11/13, WHEN MY CAR'S MILEAGE WAS 57912. AT THAT TIME, I WAS TOLD BOTH BUCKLES HAD TO BE REPLACED. I WAS TOLD THIS WAS NOT COVERED UNDER THE WARRANTY. I ARGUED THAT MY CAR HAD LESS THAN 60,000 MILES AND SHOULD STILL BE UNDER WARRANTY. I WAS TOLD IT WAS NOT BECAUSE IT WAS PURCHASED IN NOV. 2006. WHEN I ASKED WHY THIS IS CONSTANTLY HAPPENING, I WAS TOLD BY THE ADVISOR, "IT HAPPENS." (?) WHAT HE SHOULD HAVE TOLD ME, WAS TO LEAVE THE CAR WITH THEM TO DIAGNOSE THE PROBLEM FURTHER. I TOLD THE ADVISOR I COULDN'T AFFORD THE REPAIRS AT THAT TIME, SO REFUSED TO HAVE THE BUCKLES REPLACED. I DON'T SEE WHAT REPLACING THE BUCKLES WOULD DO, IF THERE IS AN OPEN SHORT THAT IS CAUSING THEM TO SHORTEN OUT. AFTER READING ALL THE COMPLAINTS FROM OWNERS OF THE 2007 HYUNDAI SONATA, FOR THE SAME ISSUE, HOW CAN THERE NOT BE SAFETY RECALL REGARDING THIS ISSUE? THERE IS NO GUARANTEE THE AIRBAGS WILL DEPLOY IN AN ACCIDENT WHILE THIS PROBLEM EXISTS . DOES SOMEONE HAVE TO BE SERIOUSLY INJURED OR KILLED BEFORE ACTION IS TAKEN? *TR.... UPDATED 08/05/14 *BF UPDATED 08/18/2014 *JS ...UPDATED01/07/15 *BF THE CONSUMER WAS INVOLVED IN AN ACCIDENT. SHE STATED THE DRIVER'S AIR BAG DID NOT WARRANT DEPLOYMENT. HOWEVER. THE AIR BAG LOCATED BY HER HEAD SHOULD HAVE DEPLOYED. UPDATED 01/13/15
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10566745March 3, 2014
STRUCTURE:BODY:DOOR
2011 HYUNDAI SONATA LIMITED, INTERIOR DOOR HANDLE CHROME PEELING AND CAUSED MINOR LACERATION TO HAND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566756March 3, 2014
STRUCTURE:BODY:DOOR
ABOUT TWO YEARS AGO THE CHROME PLATING ON THE INTERIOR DOOR HANDLES STARTED TO PEEL OFF, RESULTING IN HAZARDOUS SHARP EDGES BEING FORMED. SINCE THEN IT HAS ONLY GOTTEN WORSE AND EVERYONE IN MY FAMILY HAS RECEIVED AT LEAST ONE CUT OR LACERATION FROM THESE SHARP EDGES. YESTERDAY (03/02/2014) AS I WAS GETTING OUT OF MY VEHICLE I RECEIVED A CUT ON MY HAND ABOUT AN INCH LONG AND A QUARTER INCH DEEP. IT REQUIRED STITCHES TO CLOSE THE OPEN WOUND.I KNOW THAT HYUNDAI HAS ISSUED RECALLS FOR THIS SAME EXACT PROBLEM ON THEIR 2003-2004 MODELS. CLEARLY MY 2005 NEEDS TO BE INCLUDED IN THIS RECALL. *TR
Crash:
No
Fire:
No
Injuries:
4
Deaths:
0
#10566853March 3, 2014
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH OVER A POT HOLE, THE POWER STEERING ASSIST SUDDENLY MALFUNCTIONED AND MADE IT VERY DIFFICULT TO THE TURN THE STEERING WHEEL. THE DRIVER TURNED THE ENGINE OFF AND AFTER RESTARTING THE ENGINE, THE VEHICLE RESUMED NORMALLY. THE VEHICLE WAS DIAGNOSED BY THE DEALER BUT THE FAILURE COULD NOT BE DUPLICATED AND NO REPAIRS WERE PERFORMED. THE CONTACT EXPERIENCED THE FAILURE A SECOND TIME AND THE MANUFACTURER WAS CONTACTED. THE MANUFACTURER MADE ARRANGEMENTS TO HAVE THE VEHICLE DIAGNOSED BY THE DEALER A SECOND TIME. THE FAILURE MILEAGE WAS 51,025. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566899March 3, 2014
AIR BAGS
FATAL ACCIDENT, LOST CONTROL OF VEHICLE HITTING A TREE HEAD ON. AIR BAGS DID NOT DEPLOY, ENGINE CAUGHT ON FIRE. STEERING COLUMN AIR BAG AND PASSENGER AIR BAGS INTACT. NOTIFIED HYUNDAI DEALER WHERE VEHICLE WAS PURCHASED WITH 49995 MILES, 2ND OWNER NO PREVIOUS INCIDENTS TO THE VEHICLE , HAD APPROX 80000 MILES AT TIME OF CRASH. *TR
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
1
#10566903March 3, 2014
SERVICE BRAKES
I WAS DRIVING THE CAR THIS MORNING AS I APPROACHED A RED LIGHT I APPLIED PRESSURE ON THE BRAKES BUT THE CAR CONTINUED MOVING FORWARD AND LUCKILY STOPPED IN THE MIDDLE OF THE INTERSECTION HAD THERE BEEN A CAR MOVING I COULD HAVE CRASHED INTO IT AS THE CAR COULD NOT STOP - THE BRAKE PEDAL WAS JUST VIBRATING HOWEVER HARD I PUSHED IT - THERE WAS ALSO SNOW ON THE PAVEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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