Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10564553February 16, 2014
STEERING
VEHICLE DRIFTS LEFT THIS HAS BEEN AN ONGOING PROBLEM BUT NOW THE VEHICLE JUST STARTED WITH A SLOP IN STEERING OR A DEAD ZONE TWO INCHES OF PLAY IN THE STEERING WHEEL, WHERE THE CAR DRIFTS AND YOU HAVE TO CORRECT CONSTANTLY, CAUSING AN UNSAFE OVER CORRECTION TO STAY IN YOUR LANE OF TRAVEL AT HIGHWAY SPEEDS OF 70 MPH AND GETS WORSE THE LONGER YOU DRIVE IT ONE HOUR OR MORE. IT FEELS LIKE THE STEERING LINKAGE DIS-CONNECTS AND THEN ENGAGES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564584February 16, 2014
FUEL/PROPULSION SYSTEM
SLOWLY ACCELERATING UP A SMALL HILL AT APPROXIMATELY 3 TO 5 MPH. BEGAN TO BREAK AT TOP OF HILL WHICH IS AT THE EXIT OF A VERY BUSY ROAD. SUDDENLY CAR BEGAN TO ACCELERATE WITHOUT MY FOOT ON THE GAS OR ON CRUISE. I HAD FOOT ON THE BRAKE WHEN THIS HAPPENED. I HAD TO BREAK HARDER TO AVOID BEING HIT BY 4 LANE TRAFFIC. CAR MOVED ABOUT A FOOT AFTER BRAKE WAS APPLIED HARDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564381February 14, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT WHEN SHE OPENED THE DRIVER'S DOOR, THE EXTERIOR DOOR HANDLE BECAME FRACTURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 66,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564166February 13, 2014
STRUCTURE:BODY:DOOR
REAR DOOR HANDLE WAS PULLED TO OPEN THE REAR DOOR, DOOR OPENED BUT THE DOOR HANDLE BROKE WHERE IT CONNECTS INSIDE THE DOOR AND NOW IT WILL NOT WORK. DOOR CAN STILL BE OPENED FROM THE INSIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564222February 13, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HEAD LIGHTS DIMS, FLICKERS, DASHBOARD LIGHTS DIMS, RADIO SHUT OFF WHEN SLOWING SPEED, SOMETIMES BRAKES LIGHT COME ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563642February 10, 2014
EXTERIOR LIGHTING
TL-THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE CONTACT STATED WHENEVER THE IGNITION WAS TURNED OFF THE AUTOMATIC HEADLIGHTS AND OTHER EXTERIOR LIGHTS ON THE VEHICLE REMAINED ILLUMINATED. THE HEADLIGHTS WOULD HAVE TO BE TURNED OFF MANUALLY EACH TIME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 1,100. JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563690February 10, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY
I WAS DRIVING ON I65 TOWARD DOWNTOWN NASHVILLE, IN SOME HEAVY RAIN - ALL OF A SUDDEN I HEARD AN EXPLOSION THAT SCARED THE [XXX] OUT OF ME - I THOUGHT, MAYBE IT WAS A COLLISION, THEN I HEARD THINGS ON THE ROOF - OH NO, COULD IT BE HAILING - DIDN'T SEE ANY ICY DROPS/ROCKS HIT THE ROAD - BUT THE SOUNDS IN MY CAR WERE AMPLIFIED. SO, I PULLED BACK THE SUN SHADE ABOUT AN INCH - AND WOW, I COULD NOT BELIEVE MY EYES!! THE SUN ROOF HAD EXPLODED - TOTALLY SHATTERED AND THE PIECES OF GLASS WERE FLYING OVER AND HITTING THE REAR WINDOW (SOUNDED LIKE HAIL). OMG, I WAS SHAKING SO BAD, I DIDN'T KNOW WHO TO CALL OR WHAT TO DO - SHOULD I PULL OVER ON OF I65 IN A HEAVY STORM TO WAIT FOR HELP? HOW MUCH RAIN COULD THE SHADE DEFLECT BEFORE CAVING IN ON ME!! I CALLED HYUNDAI SERVICE, TOLD THEM WHAT HAPPENED AND I WAS ON MY WAY THERE! THE SERVICE REPRESENTATIVE AT HYUNDAI TOLD ME HE HAD NEVER SEEN ANYTHING LIKE IT - MAYBE THE GLASS WASN'T COMPLETELY CLOSED AND BUCKLED! WHAT?? IN A DOWNPOUR, I'M GOING TO LEAVE THE SUNROOF OPEN??? IS HE NUTS?? AND, WHY WOULD THE SUNROOF EXPLODE IF IT WERE SLIGHTLY OPEN? I THINK HE WAS TRYING TO BLAME ME AND HAVE ME FILE A CLAIM WITH MY INSURANCE COMPANY, SO HYUNDAI WOULD NOT HAVE TO TAKE RESPONSIBILITY! HE TOOK PHOTOS AND SENT THEM TO HYUNDAI AND SAID HE WILL LET ME KNOW WHAT THEY SAY ABOUT REPLACING IT!! ALSO, WHEN I ASKED FOR A LOANER CAR, HE TOLD ME HYUNDAI MAY NOT AUTHORIZE IT AND I WOULD BE STUCK PAYING FOR THE RENTAL!!! I DECIDED TO GOOGLE ?HYUNDAI SONATA SUNROOF EXPLOSIONS? AND FOUND THE ARTICLE: "[XXX] WAS STOPPING TO GET GAS FOR HIS 2012 HYUNDAI SONATA WHEN SUDDENLY, WITHOUT WARNING, HIS SUNROOF SHATTERED INTO PIECES.? ALSO IT STATED THERE IS/WAS A HYUNDAI RECALL #108. I HAVE HAD NO RECALL NOTICE TO DATE AND I'VE HAD MY SONATA SINCE JULY 20, 2013. IT HAS BEEN A PLEASURE DRIVING IT UNTIL YESTERDAY!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563785February 10, 2014
STRUCTURE:BODY
I ATTEMPTED TO OPEN MY UNLOCKED LEFT REAR DOOR AND THE PLASTIC DOOR HANDLE BROKE OFF IN MY HAND. NOW I CANNOT OPEN THIS DOOR FROM THE OUTSIDE. - ON 02/10/2014 AT 1200 PM - APPROXIMATELY 30 DEGREES F - NO FORCE OF ANY KIND USED, THE PULL HANDLE JUST BROKE OFF FROM THE LINKAGE WHICH LOCKS MY REAR DOOR PLEASE GIVE ME A CONFIRMATION NUMBER. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563477February 8, 2014
VISIBILITY/WIPER
PREMATURE SCRATCHING OF WINDSHIELD GLASS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563473February 8, 2014
ENGINE
I WAS DRIVING MY 2011 SONATA ON I-95 NORTH IN MD NEAR BALTIMORE. I WAS IN STOP AND GO TRAFFIC AT 8:20AM, WHEN WITH OUT ANY WARNING, MY CAR SHUT OFF . I LOOKED DOWN AND ALL THE LIGHTS ON MY DASH WERE ON. I COASTED TO THE LEFT SHOULDER AND I TRIED TO RESTART IT AND IT WOULDN'T. I WAITED FOR 30- 40 MINUTES IN RUSH HOUR TRAFFIC ON THE LEFT SHOULDER OF 95 FOR SOMEONE TO COME AND JUMP START MY CAR. IT STARTED IMMEDIATELY WHEN IT WAS JUMPED, WITH NO PROBLEMS, WITH NO LIGHTS ON THE DASHBOARD INDICATING ANY PROBLEMS. I WAS ABOUT 1/4 MILE FROM WORK. ONCE BACK IN TRAFFIC, MY CAR TURNED OFF A SECOND TIME. AGAIN, I WAS ABLE TO GET IT STARTED WITH A JUMP WITH NO PROBLEM. WHEN IT STARTED THE SECOND TIME WE HEARD A CLUNKING NOISE AND DROVE IT 3 BLOCKS TO MY OFFICE. NO DASH WARNING LIGHTS CAME ON. I CONTACTED MY DEALER, ANNAPOLIS HYUNDAI AND THEY SAID I WOULD HAVE TO HAVE IT TOWED IN. I CONTACTED HYUNDAI'S ROAD SIDE SERVICE AND THEY TOWED IT AT NO COST TO ME. I WAS ASKED FOR RECEIPTS AND SERVICE INFORMATION IMMEDIATELY BEFORE MY CAR WAS LOOKED AT. AFTER 6 DAYS AND CONTINUAL CALLS, THEY ADVISED I WOULD NEED A NEW ENGINE. AS MY CAR IS ONLY 3 YEARS OLD AND THE ENGINE IS UNDER THE 100,000 MILE WARRANTY( IT HAS APPROX. 64,000 MILES ON IT), THEY ADVISED THEY WOULD HAVE TO SEND DOCUMENTS IN TO HYUNDAI AND THEY WOULD HAVE TO APPROVE. MY CAR HAS BEEN THERE FOR 16 DAYS AND I HAVE BEEN REFUSED A LOANER CAR UNTIL HYUNDAI HONORS THE 100,000 MILE WARRANTY. MY CAR HAD ORIGINALLY BEEN SCHEDULED FOR SERVICE ON 1/27 AS I WAS HAVING PROBLEMS WITH THE CAR NOT STARTING ON AT LEAST 3 OCCASIONS AND IT NEEDED TO BE JUMPED STARTED(WITH 2 TIMES BY GEICO). DURING THIS TIME, THERE WAS NEVER ANY INDICATION THERE WAS A PROBLEM AS NO WARNING LIGHTS CAME ON MY CAR. THIS CAR IS UNSAFE AND SHOULD HAVE A RECALL ON THE ENGINE. A CAR SHOULD NEVER STOP RUNNING WHILE IT IS IN DRIVE ESPECIALLY IN TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563277February 6, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I HAVE PURCHASE MY VEHICLE IN MARCH-2011 AS A CERTIFIED PRE-OWNED VEHICLE. THERE ARE SEVERAL COMPLAINTS I HAVE ON THIS VEHICLE SINCE PURCHASED, BUT I WILL STICK WITH A RECURRING ISSUE. 4/11/12 I TOOK MY VEHICLE IN BECAUSE A BLOWN PASSENGER LOW BEAM HEADLIGHT THAT WENT OUT. THEY DETERMINED THAT UPON INSPECTION FOUND AN OPEN CIRCUIT DUE TO BLOWN RIGHT FRONT BULB. IT WAS "CORRECTED." 06/07/12 TOOK MY VEHICLE ONCE AGAIN FOR THE DRIVERS SIDE HEADLIGHT THAT WENT OUT. INSTALLED BULB 5/2/13 TOOK MY VEHICLE FOR A BLOWN PASSENGER LOW BEAM HEADLIGHT THAT WENT OUT. "UNDETERMINED." 2/5/14 TOOK MY VEHICLE FOR A BLOWN PASSENGER LOW BEAM HEADLIGHT THAT WENT OUT. "UNDETERMINED UPDATED 04/17/14*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563316February 6, 2014
VEHICLE SPEED CONTROL
I WAS PARKING AT A RESTAURANT IN AN ANGLED PARKING SPACE NEAR A CONCRETE PLATFORM WHERE DUMPSTERS ARE KEPT. HALF WAY INTO THE SPACE, WHILE I WAS APPLYING THE BRAKE, MY CAR SURGED FORWARD VERY FAST AND SLAMMED INTO THE CONCRETE PLATFORM. I HAD THE BRAKE PEDAL TO THE FLOOR BUT THE CAR NEVER STOPPED. I WAS WEARING MY SEAT BELT AND WAS NOT INJURED BUT THERE WAS ALMOST $7,000 WORTH OF DAMAGE TO MY CAR. MY CAR WAS REPAIRED, BUT I AM UNDER CONTRACT OF A LEASE WITH THIS CAR AND HAVE TO CONTINUE TO DRIVE IT. I AM SO AFRAID THAT THIS WILL HAPPEN AGAIN THAT I WILL NEVER ALLOW FAMILY OR FRIENDS TO RIDE IN THIS CAR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10563086February 5, 2014
ENGINE, SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE BRAKING TO A COMPLETE STOP, THE ENGINE RPMS INCREASED TO 6000 AS THE CONTACT REPEATEDLY APPLIED THE BRAKES TO STOP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,600. UPDATED 3/28/14*CN UPDATED 04/22/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563187February 5, 2014
ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC
UNINTENDED ACCELERATION, HAD TO SLAM ON BRAKES AND PUT CAR INTO NEUTRAL IN ORDER TO PREVENT SHOOTING INTO A INTERSECTION OF ONCOMING TRAFFIC. THE CAR IMMEDIATELY THREW A NUMBER OF CODES, AND A ENGINE CONTROL SYSTEM CONDITION CODE, CHECK ENGINE CODE.... DEALER TELLS ME WHEN UNLOADED OFF THE TOW-TRUCK THAT THE BRAKE PEDAL WENT TO THE FLOOR, AFTER 6 DAYS OF HAVING THE CAR THE DEALERSHIP SERVICE MANAGER IS TELLING ME NO PROBLEM COULD BE FOUND DUE TO NOT BEING ABLE TO REPRODUCE THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562624February 3, 2014
STRUCTURE:BODY
UPON ATTEMPTING TO ENTER VEHICLE AT DRIVER'S DOOR, DOOR HANDLE CAME OFF IN HAND AND DOOR COULD NOT BE OPENED BY NORMAL MEANS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562631February 3, 2014
STRUCTURE:BODY
UPON ATTEMPTING TO ENTER VEHICLE AT PASSENGER SIDE DOOR, DOOR HANDLE CAME OFF IN HAND AND DOOR COULD NOT BE OPENED BY NORMAL MEANS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562661February 3, 2014
AIR BAGS, WHEELS
THE PASSENGER SIDE AIRBAG DEPLOYED WITHOUT REASON. THE TREMENDOUS FORCE AND FLYING DEBRIS CAUSED THE DRIVER TO REACT AND BRUSH THE FRONT PASSENGER SIDE WHEEL AGAINST THE CURB. PLASTIC PIECES WERE THROWN THROUGHOUT THE FRONT OF THE CAR. LUCKILY, THERE WERE NO INJURIES. EARLIER THAT SAME DAY THE CAR HAD BEEN SERVICED BY THE HYUNDAI DEALER FOR A RADIO ISSUE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10562747February 3, 2014
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE STEERING WHEEL WOULD BEGIN TO SHAKE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE BUSHING IN THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562553February 2, 2014
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
THIS IS ABOUT THE TIRE PRESSURE MONITORING SYSTEM. WHEN IT GETS ABOUT 20 DEGREES F OR COLDER, THE INDICATOR STATES LOW TIRE PRESSURE. CHECKING THE TIRE PRESSURE REVEALS ALL PRESSURES ARE EQUAL AND NORMAL. WHEN THE WEATHER WARMS UP, THE INDICATOR TURNS ITSELF OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562578February 2, 2014
ELECTRICAL SYSTEM, POWER TRAIN, EXTERIOR LIGHTING
FIRST OF ALL THE TIME AND MILEAGE ARE APPROXIMATE. WE EXPERIENCED DIFFICULTY IN TURNING OFF THE PARKING/DASHBOARD LIGHTS IN OUR 2006 HYUNDAI SONATA. FLICKING THE STALK BACK AND FORTH A FEW TIMES WOULD EVENTUALLY TURN THEM OFF. I ASKED MY MECHANIC AND CALLED 2 LOCAL HYUNDAI DEALERS AND ALL AGREED THE ONLY SOLUTION IS TO REPLACE THE ENTIRE FUSE/RELAY BOX. AFTER CONSULTING A FEW HYUNDAI FORUMS I LEARNED THAT THIS WAS A PROBLEM AFFECTING SOME 2006 AND 2007 HYUNDIAS AND THAT OWNERS WERE PAYING BETWEEN $700 TO $1200 TO REPLACE THE FAULTY PART. MANY OWNERS ARE UPSET THAT HYUNDAI DOES NOT ISSUE A RECALL. ON MONDAY, JANUARY 27, 2014 THE STALK STOPPED WORKING. A CALL TO HYUNDAI NORTH AMERICA NOT ONLY RESULTED IN NO HELP IN FINDING OUT WHICH FUSE WOULD DISABLE THE LIGHTS BUT ALSO ASSURED ME THAT HYUNDAI SEEMS TO EXPECT THE LIFE OF SUCH PARTS TO LAST JUST PAST THE WARRANTY EXPIRATION DATE. I DECIDED TO PULL OUT THE RELAY LOCATED UNDER THE DASHBOARD WHICH TURNED OFF THE LIGHTS (AMONG OTHER THINGS). THE NEXT DAY WHEN MY WIFE LEFT WORK AFTER INSERTING THE RELAY BACK IN, SHE COULDN'T GET OUT OF FIRST GEAR AND SLOWLY THINGS STARTED TO STOP WORKING SUCH AS THE HEATED SEAT AND THE REAR DEFOGGER. ONCE HOME, I DISCONNECTED THE BATTERY, WAITED A FEW MINUTES, RECONNECTED THE BATTERY AND ROAD-TESTED THE CAR. EVERYTHING WORKED NORMAL; HOWEVER, THIS IS THE ONLY WAY TO TURN OFF THE LIGHTS. ON SUNDAY, FEBRUARY 2, 2014 I BOUGHT A BATTERY QUICK-DISCONNECT AND WIRED THE OTHER END TO THE EXISTING HYUNDAI POSITIVE BATTERY CABLE. NOW, WHILE WE WAIT WEEKS (POSSIBLY MONTHS) TO HAVE THE MONEY TO GET THIS PART REPLACED, MY WIFE WILL HAVE TO LEAVE WORK AND IN A DARK PARKING LOT, RECONNECT THE BATTERY USING THIS QUICK-DISCONNECT TOOL. WHILE THE CAR SITS AT HOME AND AT HER PLACE OF EMPLOYMENT, IT REMAINS UNLOCKED WITH NO ALARM, I CAN PROVIDE DIGITAL PICTURES OF THIS ALONG WITH OTHER COMPLAINTS ABOUT THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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