Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10577054April 3, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH THE ACTIVE AIR FLAP WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE ENGINE RPMS INCREASED EXCESSIVELY AND THE VEHICLE WOULD SUDDENLY ACCELERATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ACTIVE AIR FLAP SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576844April 2, 2014
AIR BAGS, SEATS
MY CAR HAS THE SAME PROBLEM AS THIS COMPLAINT NUMBER.10575493 I HAVE BEEN TOLD BY THE DEALER THAT I NEED TO HAVE THE SEAT REPLACED WHICH IS A $1000+ REPAIR. THIS SHOULD BE A SIGNIFICANT SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577008April 2, 2014
AIR BAGS, ELECTRICAL SYSTEM
THE CAR STARTED WITH VARIOUS ELECTRICAL PROBLEMS SO I TOOK IT INTO THE DEALERSHIP TO BE REPAIRED. AFTER 3 FUSE BOXES IT WAS FIXED BUT THEY BLEW THE WINDSHIELD WASHER MOTOR. DUE TO A MOVE I WASN'T ABLE TO HAVE IT REPAIRED AT THAT TIME. THE BRAKE LIGHTS FIRST THE DRIVERS SIDE NOW THE PASSENGER SIDE ARE SCORCHED AND BRAKE LIGHTS BULBS LAST ONLY ABOUT 6 MONTHS. THESE WERE REPLACED DUE TO A RECALL BUT HAVE AGAIN SCORCHED SINCE. NOW THE DRIVER SIDE AIR BAG LIGHT IS ON IN THE DASH. NO RESULTS YET FOR REPAIR SINCE MY APPOINTMENT ISN'T UNTIL MONDAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576524April 1, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2007 HYUNDAI SONATA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT BELT BUCKLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 125,690.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575658March 30, 2014
VEHICLE SPEED CONTROL, ENGINE
MY 2006 HYUNDAI SONATA HAS THE CHECK ENGINE AND ESC LIGHTS COME ON, THEN THE CAR WONT ACCELERATE AS WELL AS THE RPMS WILL NOT MOVE. THE CAR COASTS LIKE ITS IN NEUTRAL. AND TODAY WAS THE LAST STRAW WHEN IT DECIDED TO DO IT WHILE GOING DOWN THE ROAD INSTEAD OF JUST WHEN BEGINNING THE DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575688March 30, 2014
ELECTRICAL SYSTEM
ON MULTIPLE OCCASIONS, MY CAR WOULD NOT START WITH THE KEYLESS KEY FOB. THE CAR STATED THEY KEY WAS NOT DETECTED ALTHOUGH THE KEY WAS IN THE CAR. I COULD NOT UNLOCK THE CAR, COULD NOT OPEN THE TRUNK OR USE THE BUTTONS ON THE KEY FOB IN ANY WAY. THIS HAS HAPPENED INCREASINGLY IN THE PAST MONTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575493March 29, 2014
SEAT BELTS, AIR BAGS
2006 SONATA GLS VERY WELL MAINTAINED (FOR LIFE OF VEHICLE) BY TOP NOTCH LOCAL DEALER + NO ACCIDENT HISTORY - REPORTS DRIVER SIDE SEAT BELT BUCKLE ERR CODE, AIRBAG LIGHT ON/AIRBAG SYSTEM NOT ACTIVATED. DEALER ATTEMPTED OC3 TEST-PASSENGER SEAT VOLUNTARY RECALL ISSUE - COULD NOT COMPLETE TEST-BUCKLE ERROR...REPLACED BUCKLE ASSY: SAME CODE + LIGHT. DASH OPENED, CONSOLE REMOVED, DRIVER SEAT REMOVED: AIRBAG SYSTEM HARNESS INSPECTION, RESEAT CONNECTIONS - NEW CODE APPEARS: DRIVERS BELT RETRACTOR ASSY. REPLACED BELT RETRACTOR ASSY. NO CODE! AND AIRBAG SYSTEM STILL NOT WORKING/AIRBAG LIGHT INDICATOR ON. ..DEALER ADVISED THIS EXPENSIVE PROBLEM IS WELL-KNOWN TO 06, 07 SONATA OWNERS: SOLE VIABLE SOLUTION=REPLACE AIR BAG SYSTEM WIRING HARNESS. ORDERED PART # ON HARNESS - WRONG HARNESS DELIVERED (CONNECTORS IN WRONG LOCATION ON HARNESS/DON'T MEET UP WITH CAR CONNECTORS. ORDERED AGAIN, SAME RESULT (DEALERSHIP NOTED - THESE HARNESSES ARRIVE WITH BAG TORN OPEN (NOT FIRST MECHANIC TO ORDER IT FOR SAME PROBLEM AND OUTCOME).. LOCAL HYUNDAI TERRITORY ENGINEER (TROUBLESHOOTER FOR LARGE PROBLEMS) ASKED TO VISIT FOR DISCUSSIONS - RIGHT PART # / WRONG PART. SOLUTION = I'VE DEALT WITH THIS 3X RECENTLY AND IN THIS AREA - ORDER THIS PART #. GUESS WHAT, NEW PART IS $750 / DOUBLE OLD PART COST. NEW HARNESS REACHES INTO BACK SEAT AREA AS WELL AND CAUSES DOUBLE THE LABOR COSTS >$1,000. ..$1K ALREADY INVESTED IN PARTS AND LABOR PLUS FACING ANOTHER $2K IN HARNESS PARTS & LABOR. DEALER CAN'T PROVIDE ANY GUARANTEE THIS WILL SOLVE IT SHORT TERM LET ALONE LONG TERM - CONTACTED HYUNDAI USA FOR FINANCIAL ASSISTANCE - DENIED DUE TO OUT OF WARRANTY + 2ND OWNER/NOT ORIGINAL (HOW CONVENIENT FOR THEM)..AS MENTIONED, 3X '06 SONATA OWNERS IN THIS TERRITORY RECENTLY EXPERIENCED IDENTICAL ISSUES AND AFTER GETTING TOUGH WITH HYUNDAI USA, RECEIVED BUY-BACKS OF THEIR CARS. TRY TO GUESS MY NEXT MOVE ...UPDATED 08/14/14 *BF *TR *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575446March 28, 2014
STRUCTURE:BODY, STEERING, SUSPENSION
AFTER REMOVING THE DRIVERS FRONT WHEEL I NOTICED THE CONTROL ARM ATTACHMENT POINT SEVERELY RUSTED, & THE SUB FRAME CRACKED READY TO BREAK. I KNOW ABOUT THE RECALL. UNFORTUNATELY NEBRASKA ALONG WITH OTHER STATES WERE NOT INCLUDED. THIS CAR WAS WELL MAINTAINED BY THE ORIGINAL OWNER, & DRIVEN VERY LITTLE IN SALT/ SNOW CONDITIONS. SHE PURCHASED @ APPROX. 80 YEARS OF AGE. NHTSA SHOULD TAKE A LOOK AT THIS AGAIN. WATER BEING TRAPPED IN THE SUB FRAMES IS THE REAL PROBLEM, SALT MAY HAVE ONLY MADE THE FAILURE HAPPENED A BIT SOONER. I HAVE TALKED WITH HYUNDAI CUSTOMER ASSISTANCE, & WAS TOLD THE CAR WOULD NOT BE COVERED BY THE RECALL. I LIVE 8 MILES AWAY FROM IOWA, WHICH IS COVERED BY THE RECALL. OMAHA DOES USE SALT ON THE STREETS. 14 -15 YEARS FOR A SUB FRAME TO ROT AWAY SEEMS QUITE SHORT. THE PROBLEM IS A DESIGN DEFECT NOT ALLOWING THE WATER TO GET OUT. NO STATES SHOULD HAVE BEEN LEFT OUT! WHO DOESN'T WASH THEIR CAR REGULARLY? HOW MANY 1999-2004 MODELS OF THIS CAR ARE STILL ON THE ROAD? FORTUNATELY FOR OUR FAMILY WE NOTICED THE STEERING WHEEL SIGNIFICANTLY OUT OF POSITION, & BOTH FRONT WHEELS LEANING IN AT THE TOP. SEPARATION OF THE CONTROL ARM FROM THE FRAME WOULD NOT PRETTY AT A HIGHER RATE OF SPEED. PEOPLE THAT HAVE LOOKED AT THE PICTURES I TOOK OF BOTH SIDES ON THIS CAR SEEM TO AGREE, WE WERE PROBABLY ONLY A FEW MORE CHUCK HOLES AWAY! WILL HYUNDAI NOTIFY CURRENT OWNERS OF ANY OF THESE CARS REGARDLESS OF WHICH STATE & REMEDY CORRECTLY?? WILL HYUNDAI, OR GOVERNMENT PUT OUT TSB'S OR PSA'S ALERTING ANY CURRENT OWNERS OF THE POTENTIALLY CATASTROPHIC CONDITION WHICH MAY COST SOMEONE THEIR LIFE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575275March 27, 2014
STEERING
THIS HAS HAPPENED TO ME TWICE, THIS BEING THE SECOND TIME. I WAS SLOWING DOWN TO GET OFF OF THE HIGHWAY ON TO A ROUNDED TURN EXIT WHEN MY STEERING WHEEL FELT AS THOUGH I LOST POWER. IT TIGHTENED UP ON ME. WHEN I CAME OUT OF THE TURN AND STRAIGHTENED THE WHEEL OUT THE STEERING RETURNED TO NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574934March 26, 2014
STEERING
WHILE EXITING INTERSTATE ON A CLOVERLEAF AT ABOUT 30MPH, SUDDEN DECREASE IN ABILITY TO STEER, AS IF POWER STEERING HAD GONE OUT. HAVE MADE THIS SAME TURN A COUPLE OF TIMES SINCE WITH SAME RESULTS AS WELL AS A LEFT HAND TURN AT ABOUT THE SAME SPEED. ONCE THE VEHICLE IS STRAIGHTENING UP THE STEERING RETURNS TO NORMAL. NO PROBLEMS MAKING A TURN FROM A STOPPED POSITION OR SLOWER TURN, SUCH AS IN TOWN TURNING INTO A PARKING LOT. HAPPENED WHEN HUSBAND DROVE CAR ONCE AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574939March 26, 2014
AIR BAGS, STRUCTURE:BODY, WHEELS
MY VEHICLE HYNDAI SONATA 2011, CRASHED INTO A PARKED CONSTRUCTION IN A PARKING LOT AT THE SPEEDS OF UP TO 30 MPH. THE CRASH DAMAGED BASICALLY THE WHOLE FRONT SIDE OF THE DRIVER SIDE AND DAMAGED THE FRONT TWO WHEELS. THE FRONT WINDSHIELD WAS DAMAGED AS WELL WITH CRACKS ON THE SHIELD AND IT ALSO KNOCKED OUT THE REARVIEW MIRRORS. I WAS IN THE DRIVER SEAT WHEN THE CRASH HAPPENED AND MY HEAD CRASHED UP AGAINST THE STEERING WHEEL, WHICH LEFT A LITTLE SORENESS. WHAT I WAS WONDERING IS WITH SUCH AN IMPACT AND SUCH DAMAGE, HOW DID THE AIRBAGS NOT GO OFF?. MY HEAD SLAMMED PRETTY GOOD UP AGAINST THE STEERING WHEEL AND A LITTLE MORE IMPACT I COULD'VE BEEN SEVERELY HURT. SO I JUST WANT TO ASK WHY DID THE AIRBAGS NOT WORK? *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10574978March 26, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 5 MPH AND EXITING AN ALLEYWAY, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED NECK, HEAD AND WRIST INJURIES. ALSO, THE CONTACT MENTIONED THAT THE OTHER DRIVER SUSTAINED UNKNOWN INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 42,817. UPDATED 05/28/14*LJ UPDATED 05/30/2014 *JS
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10574982March 26, 2014
VISIBILITY/WIPER
DRIVER SIDE SUN VISOR WILL NOT STAY UP. SOME PIECE UP INSIDE BROKE OFF AND NOW SUN VISOR KEEPS FALLING DOWN WHEN DRIVING. VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575033March 26, 2014
SERVICE BRAKES, FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL
I WAS IN LINE AT A FAST FOOD RESTAURANT AND AS I APPROACHED THE DELIVERY WINDOW, I BRAKE THE CAR TO 3 MPH, PREPARING TO STOP BEHIND THE CAR IN FRONT. MY FOOT WAS ON THE BRAKE, BUT I FELT THE BRAKE SUDDENLY GIVING WAY, HAVING A SPONGY FEEL AS IT WAS BECOMING INOPERABLE. THE CAR SURGED FORWARD AND HIT THE CAR IN FRONT OF ME. THIS WAS THE SECOND TIME THIS PRECISE THING HAS HAPPENED. THE EARLIER INCIDENT OCCURRED IN NOVEMBER, 2013, AND, THANKFULLY, EACH INCIDENT DID NOT INVOLVE HITTING A PEDESTRIAN. FORTUNATELY, THE RATE OF SPEED WAS VERY LOW, AS WELL, SO DAMAGE TO VEHICLES WAS SMALL. THESE INCIDENTS ALARMED ME FOR I COULDN'T HELP BUT THINK WHAT THE CONSEQUENCES COULD HAVE BEEN HAD I BEEN AT A RAILROAD CROSSING, APPROACHING A SCHOOL BUS DISCHARGING CHILDREN, ETC.. I TOOK THE CAR TO RICK CASE HYUNDAI IN PLANTATION, FLORIDA, TO HAVE THE CAR CHECKED OUT AND THEY SAID THEY FOUND NO PROBLEMS. THEY ALSO SAID THERE HAVE BEEN ABSOLUTELY NO RECALLS OR OTHER PROBLEMS INVOLVING BRAKES OR THROTTLE MALFUNCTIONS. SO, NOTHING WAS ACTUALLY SETTLED AS FAR AS WHATEVER THIS PROBLEM MAY BE, OR FIXING IT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10574663March 25, 2014
VISIBILITY/WIPER
WHILE I WAS DRIVING DOWN THE HIGHWAY, THE DRIVER'S SIDE VISOR SPONTANEOUSLY FELL DOWN BLOCKING MY VIEW. THE VISOR WOULD NO LONGER STAY IN AN UPRIGHT POSITION. AFTER DOING SOME RESEARCH, THIS APPEARS TO BE A COMMON ISSUE WITH THE MODEL YEAR OF MY VEHICLE. HYUNDAI HAS A TECHNICAL SERVICE BULLETIN OUT FOR NUMEROUS STATES, BUT APPARENTLY, IT DOESN'T COVER MY STATE AND VEHICLE. THEY ARE REFUSING TO REPAIR THE VISOR AT NO COST TO ME, EVEN THOUGH THIS APPEARS TO BE A SAFETY ISSUE. IT'S CONCERNING THERE IS NO RECALL THAT HAS BEEN ISSUED FOR THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574457March 24, 2014
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, SERVICE BRAKES
ESC OFF LIGHT COMES ON PERIODICALLY; CRUISE CONTROL NOT WORKING. STOP LAMP SWITCH REPLACED IN 2010 BUT PROBLEM PERSISTS. DEALER WANTS TO CHARGE FEE TO DIAGNOSE PROBLEM AND ADDITIONAL CHARGES TO REPAIR. SHOULD HAVE PART OF RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574497March 24, 2014
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
DURING A SNOW STORM, I WAS ATTEMPTING TO MAKE A STOP. MY BRAKES WOULD NOT ENGAGE (AS IF SOMETHING WAS KEEPING THE BRAKE SHOES FROM ENGAGING ONTO THE WHEEL). THERE ALSO WAS A LOUD CLATTER. I DISENGAGED MY ELECTRONIC STABILITY CONTROL AND WAS ONLY THEN ABLE TO APPLY THE BRAKES. TODAY I TOOK MY VEHICLE IN FOR SERVICE AND WAS TOLD THAT THE STOP SWITCH NEEDED TO BE REPLACED. I SAW HYUNDAI HAD A RECALL NHTSA CAMPAIGN #: 09V-122 WHICH WAS PUBLISHED APRIL 15, 2009. . ACCORDING TO MY VIN HISTORY, MY STOP LAMP SWITCH HAD BEEN PREVIOUSLY REPLACED ON 4/4/09 BY MALONE HYUNDAI. I CONTACTED HYUNDAI CORPORATION AND ASKED IF PERHAPS MY STOP SWITCH, SINCE BEING REPLACED BEFORE THE RECALL, MIGHT HAVE BEEN REPLACED WITH ALSO A DEFECTIVE STOP SWITCH. THE CASE MANAGER TOLD ME THAT THE 5 YEAR, 60,000 MILE WARRANTY ON PARTS WAS 5 YEARS, 60,000 MILES FROM THE TIME THE VEHICLE WAS FIRST DRIVEN NEW OFF THE LOT AND HYUNDAI WOULD NOT REPLACE MY DEFECTIVE STOP SWITCH UNLESS I TOOK THE VEHICLE TO A CERTIFIED HYUNDAI DEALERSHIP AND THEY COULD CERTIFY THAT MY SWITCH WAS INSTALLED INCORRECTLY. ON SAFERCAR.GOV, YOU HAVE SEVERAL DOCUMENTS PUBLISHED RELATED TO THIS RECALL. IN THE DOCUMENT ENTITLED "OWNER NOTIFICATION LETTER", PAGE 2 WHICH IS A NOTIFICATION TO HYUNDAI DEALERSHIP & SERVICE MANAGERS DATED 6/24/2009, PARAGRAPH 5 SAYS: "ALL HYUNDAI DEALERS WILL BE SHIPPED A SUPPLY OF STOP LAMP SWITCHES..." WHICH IMPLIES ALL EXISTING STOCK OF THESE SWITCHES WERE POTENTIALLY DEFECTIVE! YOUR ASSISTANCE IS GREATLY APPRECIATED IN GETTING HYUNDAI TO TAKE RESPONSIBILITY FOR THIS DEFECT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574518March 24, 2014
ENGINE
OIL PAN RUSTING OUT. A LOT OF ENGINE MOTOR OIL SEEPING OUT OF ENTIRE OIL PAN. PROFESSIONAL MECHANIC STATES THIS IS NOT NORMAL WEAR AND TEAR AT THIS LOW MILEAGE. EVENTUALLY OIL WILL LEAK OUT CAUSING ENGINE TO SEIZE AND FAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574627March 24, 2014
ENGINE
THE CAR STARTED LOSING SPEED AND STALLED A COUPLE OF TIMES. THE CAMSHAFT SENSOR AND CRANKSHAFT SENSORS WERE REPLACED. THE PROBLEM HAPPENED 6 MONTHS LATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574195March 22, 2014
VISIBILITY/WIPER
PASSENGER VISOR DROPPED DOWN, WOULD NOT STAY IN UP POSITION. BROKEN PLASTIC COMPONENT ON VISOR FOUND TO BE THE CAUSE. PURCHASED REPLACEMENT AT LOCAL HYUNDAI DEALERSHIP. THEY DID NOT MENTION SERVICE BULLETIN NOW IN EFFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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