Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10574198March 22, 2014
STRUCTURE:BODY
REAR DRIVER SIDE DOOR HANDLE FOUND LYING ON THE GROUND WITH PLASTIC EXTENSION THAT ACTIVATES DOOR LATCH BROKEN--HAD FALLEN INSIDE DOOR. THREE WEEKS LATER, FRONT PASSENGER SIDE DOOR HANDLE EXPERIENCED IDENTICAL FAILURE. PURCHASED REPLACEMENTS FROM LOCAL HYUNDAI DEALER IN EACH CASE. THEY DID NOT ACKNOWLEDGE WHAT IS OBVIOUSLY A SYSTEMIC DESIGN FAILURE. OBVIOUS SAFETY ISSUE DUE TO INABILITY OF EMERGENCY RESPONDERS TO OPEN DOOR FROM OUTSIDE IN CASE OF OCCUPANT INCAPACITATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573337March 19, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 HYUNDAI SONATA. THE CONTACT STATED THAT THE EMERGENCY BRAKE FAILED TO ENGAGE WHEN ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CABLE NEEDED TO BE REPLACED AND THE BRACKET NEEDED TO BE WELDED INTO THE FRAME. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573371March 19, 2014
POWER TRAIN
WHEN VEHICLE IS COLD AND I DECELERATE DOWN THRU 20 MPH, THE TRANSMISSION DOWN SHIFTS ABRUPTLY CAUSING A JERKING MOTION. I HAVE BEEN TOLD BY AN AUTO MECHANIC WHO RESEARCHED IT THAT THERE WAS AN ACTUAL RECALL BY HYUNDAI FOR THIS ISSUE. HE SAID THE PROBLEM WAS THAT HYUNDAI INSTALLED COMPUTER CONTROL EQUIPMENT FROM AN OLDER MODEL IN THEIR 2010 SONATAS AND THIS RESULTED IN A FAILURE IN PROPER COMMUNICATION BETWEEN THE COMPUTER AND THE AUTOMATIC TRANSMISSION'S SOLENOID, CAUSING THE ABRUPT DOWN SHIFTING AT 20 MPH WHEN CAR IS COLD. ONE LAST NOTE: WHEN THIS FIRST STARTED OCCURRING, IT WOULD CAUSE THE "FIX ENGINE" LIGHT TO COME ON, BUT THIS HAS NOT HAPPENED FOR ABOUT THE LAST THREE WEEKS. THE ABRUPT DOWN SHIFTING WHEN COLD STILL OCCURS CONSISTENTLY, ALWAYS RIGHT AROUND 20 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573412March 19, 2014
EXTERIOR LIGHTING
IN DECEMBER, AS I WAS WALKING TO MY CAR IN THE MORNING TO GO TO WORK, I NOTICED MY BRAKE LIGHT HANGING OUT ON THE RIGHT SIDE OF THE CAR. THE WHOLE LIGHTING FIXTURE WAS REMOVED FROM THE PLASTIC AND NOT CONNECTED TO THE HINGES ANYMORE. I COULDN'T AFFORD TO FIX IT AT THE TIME SO I RIGGED IT SO IT WOULD STAY IN PLACE TEMPORARILY. ABOUT 2 MONTHS LATER, THE LEFT SIDE DID THE SAME THING. THE ENTIRE LAMP LIGHT WAS HANGING OUT OF THE SOCKETS AGAIN! I BECAME ENRAGED BECAUSE BOTH TIMES THIS HAPPENED WHILE THE CAR WAS PARKED. WHEN I TOOK IT TO THE DEALERSHIP, THEY SAID IT WAS VANDALISM AND SAID I WOULD HAVE TO PAY FULL PRICE FOR BOTH LIGHTS. AFTER I DID SOME RESEARCH, I FOUND LOTS AND LOTS OF POSTS WITH THE SAME THING OCCURRING TO THEM. THIS IS NOT A COINCIDENCE! THERE NEEDS TO BE A RECALL FOR THIS AS THIS IS NOT SAFE. I AM SCARED TO WASH MY CAR DUE TO THE ELECTRICAL WIRES THAT MAY BE GET SHORTED. I AM GOING TO TRY MY BEST TO COMPLAIN ABOUT THIS IN MANY PLATFORMS AS I CAN UNTIL THIS IS DEEMED FAIR AND ADDRESSED BY THE PROPER AUTHORITIES. I WAS ACTUALLY PRAISING HYUNDAI FOR THE EXPERIENCE UP UNTIL THIS POINT. NOW, I FEEL ROBBED AND WILL NOT RECOMMEND THIS CAR DUE TO THE INJUSTICE EXPERIENCE. IF THIS HAS HAPPENED TO YOU, PLEASE REPORT IT. THANK YOU FOR LISTENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573124March 18, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2005 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573166March 18, 2014
SEAT BELTS, AIR BAGS
AIR BAG LIGHT COMES ON EVERY OTHER YEAR. I AM HAVING THIS ISSUED FOR THREE TIME AIR BAG LIGHT COMES ON EVERY TIME AND THEN THEY PUT NEW SEAT BELT BUCKLE IT GOES AWAY FIRST TIME IT HAPPENED IN 2010 IT WAS UNDER WARRANTY, SECOND TIME IT HAPPENED IN 2012, AND THIRD TIME IT HAPPENED IN 2014. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573304March 18, 2014
AIR BAGS, SEAT BELTS
I HAVE BEEN HAVING ONGOING PROBLEMS WITH THE FRONT PASSENGER SEAT BELT, SINCE I FIRST NOTICED THAT THE AIR BAG LIGHT WAS ON CONSTANTLY. THIS STARTED IN SEPT. 2013, WHEN THE MILEAGE WAS 82000. THE SCAN TEST FOUND CODE B1706 (BUCKLE ASSEMBLY OPEN SHORT). I WENT TO THE DEALER (AUTONATION HYUNDAI MALL OF GEORGIA) AND I WAS TOLD THE BUCKLE HAD TO BE REPLACED (APROX $280), AND IT WAS NOT COVERED UNDER THE WARRANTY. I TOLD THE SERVICE REP. THAT I COULDN'T AFFORD THE REPAIRS AT THAT TIME, SO REFUSED TO HAVE THE BUCKLE REPLACED. I DON'T SEE WHAT REPLACING THE BUCKLES WOULD DO, IF THERE IS AN OPEN SHORT THAT IS CAUSING THEM TO SHORTEN OUT. HYUNDAI CURRENTLY HAS A RECALL FOR AIRBAG LIGHT (ISSUE WITH THE PASSENGER AIR BAG BEING DE-ACTIVATED). I TOOK MY CAR IN TO THE DEALERSHIP FOR THE RECALL TODAY, AND THEY ARE GOING TO SHIP THE FRONT PASSENGER CUSHION SEAT TO CALIFORNIA TO FIXED THE PROBLEM FOR FREE. HOWEVER THE ISSUE WITH THE FRONT PASSENGER SEAT BUCKLE ASSEMBLY IS STILL NOT BEING COVERED. AFTER READING ALL THE COMPLAINTS FROM OWNERS OF THE 2007 HYUNDAI SONATA, FOR THE SAME ISSUE, HOW CAN THERE NOT BE SAFETY RECALL REGARDING THIS ISSUE? THERE IS NO GUARANTEE THE AIRBAGS WILL DEPLOY IN AN ACCIDENT WHILE THIS PROBLEM EXISTS. DOES SOMEONE HAVE TO BE SERIOUSLY INJURED OR KILLED BEFORE ACTION IS TAKEN? MANY THANKS FOR YOUR HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572725March 17, 2014
AIR BAGS
AIR BAG LIGHT ILLUMINATED AND WILL NOT GO OFF. FOR A FEW WEEKS, ANYTIME THE DRIVERS SEAT WAS ADJUSTED, IT WOULD TRIGGER THE AIR BAG LIGHT ON THE DASH BUT ONCE THE SEAT WAS MOVED, IT WOULD GO OFF. NOW TO THE POINT, IT WILL NOT SHUT OFF THE AIR BAG LIGHT. SIMILAR THING HAPPENED LAST SUMMER, TOOK TO DEALER AND HAD TO PAY TO HAVE SYSTEM CLEARED AS HYUNDAI IS THE ONLY ONE WITH THE PROPER TOOL TO "SCRUB THE AIR BAG MEMORY". MY CONCERN, IS WILL THE AIR BAGS GO OFF IN THE EVENT OF AN ACCIDENT? WHY SHOULD I HAVE TO GO BACK TO THE DEALER TO PAY TO HAVE ERROR CLEARED IF NO MISUSE ON MY END? IT APPEARS BY READING THIS SITE THAT MANY HYUNDAI OWNERS HAVE EXPERIENCED SIMILAR ISSUES SO PERHAPS THIS IS A RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572827March 17, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE CONTACT STATED THAT THAT WHILE SHE ATTEMPTED TO PARK, THE GEAR WOULD NOT SHIFT OUT OF PARK AS THE BRAKE LIGHTS FAILED TO ILLUMINATE. THE DEALER ADVISED THE CONTACT THAT NHTSA CAMPAIGN ID NUMBER: 09V280000 (EXTERIOR LIGHTING) WAS PREVIOUSLY PERFORMED ON THE VEHICLE HOWEVER, IT DID NOT CORRECT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569331March 14, 2014
SEAT BELTS
TL* THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT BELT BUCKLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 168,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568993March 13, 2014
FUEL SYSTEM, GASOLINE
CAR STOPPED SEVERAL TIMES DURING HIGHWAY DRIVING, CAUSING DRIVER UNNECESSARY STRESS THAT SHE WOULD BE INVOLVED IN DEADLY ACCIDENT. HAD TO MOVE TO SHOULDER AREA DURING RUSHHOUR TRAFFIC SEVERAL TIMES, IN THE DC AREA. MULTIPLE ATTEMPTS TO GET ISSUES ADDRESSED WITH DEALERSHIPS IN DC/MD. TOLD MANY REASONS WHY THE SUDDEN STOPS. HAD TO PAY OFF OF POCKET FOR RENTAL, NEVER ADDRESSED TO SATISFACTION OF OWNER. MAJOR, MAJOR PROBLEMS WITH SUDDEN STOPS WITHOUT ANY WARNINGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568999March 13, 2014
AIR BAGS
AIR BAG LIGHT ILLUMINATED, CALLED THE DEALER TO ASK ABOUT A RECALL THEY SAID NONE WERE ISSUED, HOWEVER IT NEEDED TO GET LOOKED AT BECAUSE THERE COULD BE A DEFECT. AND THE POSSIBILITY THAT THE AIR BAGS COULD DEPLOY ON THEIR OWN AT ANY TIME OR NOT DEPLOY AT ALL IN AN ACCIDENT. THE COST TO HAVE THIS PROBLEM LOOKED AT WOULD BE AROUND $125.00 WHICH WOULD BE SUBTRACTED FROM THE COST OF THE REPAIR IF YOU CHOSE TO GET IT FIXED BY THE DEALER THE TOTAL COST COULD RUN AT LEAST $500.00 I WAS WONDERING IF THERE HAS BEEN ANY OTHER COMPLAINTS REGARDING THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569022March 13, 2014
AIR BAGS, VISIBILITY
1. AIR BAG IS ON CONSTANTLY. HAVE HAD IT FIXED BY DEALER BUT TO NO AVAIL; IT'S NOT OFF FOR VERY LONG. HAVE HAD THIS PROBLEM FOR OVER 12 MONTHS. 2. SUN VISOR ON BOTH DRIVER AND PASSENGER SIDE ARE BROKEN, WON'T STAY UP. I AM USING MAKE SHIFT ALTERNATIVE TO SUPPORT THEM. IT CREATES A SAFETY HAZARD WHEN THE VISOR UNEXPECTEDLY DROP WHEN DRIVING. HAVE SPOKEN WITH OTHER HYUNDAI OWNERS WITH THE SAME CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568684March 12, 2014
STEERING
STEERING, VEERING ONE WAY THEN ANOTHER. SOMETIMES THE STEERING WHEEL SEEMS STUCK OR IS STICKING, NOT HAPPY AT ALL. HAD IT BACK TO DEALER & SAID IT WAS IN SPEC. HELP *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568784March 12, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE GLASS SUNROOF SUDDENLY EXPLODED AND SHATTERED CAUSING A VERY LOUD BOOMING SOUND. THE CONTACT INDICATED THAT THE SUNROOF WAS CLOSED DURING THE INCIDENT AND NOTHING MADE CONTACT WITH THE GLASS TO CAUSE THE DEFECT. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 80,000. ..UPDATED 04-24-14*BF THE CONSUMER STATED THE DEALER AND MANUFACTURER REFUSED TO REPAIR THE DAMAGE AT THEIR EXPENSE. UPDATED 05/14/14 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568793March 12, 2014
BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE REAR BACK-UP CAMERA WOULD NOT DISPLAY, MAKING IT DIFFICULT TO VIEW ADDITIONAL VEHICLES AND/OR POSSIBLE PEDESTRIANS LOCATED AT THE REAR OF THE VEHICLE. THE CONTACT INDICATED THAT THE DEFECT WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE DEFECT COULD NOT BE DUPLICATED AND NO REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 27,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568351March 11, 2014
EXTERIOR LIGHTING
ADD ME TO THE GROWING LIST OF TAIL LIGHT ISSUES. MY TAILLIGHT WAS FOUND HANGING FOR NO APPARENT REASON. WHEN I TOOK IT TO THE DEALERSHIP FOR WARRANTY REPLACEMENT, PICTURES WERE TAKEN AND FORWARDED TO THEIR REP AS THE DEALER HAD NOT SEEN THIS ISSUE BEFORE AND THEY WERE LOOKING FOR AUTHORIZATION. ALTHOUGH THERE WAS NO EXTERIOR DAMAGE TO THE TAILLLIGHT, THE INSIDE PLASTIC WHERE IT IS MOUNTED TO THE CAR WAS ALL BROKEN UP. A DETERMINATION WAS MADE BY SOMEONE WHO HAD NOT EVEN SEEN THE VEHICLE TO DENY WARRANTY WORK DUE TO DAMAGE. THERE IS NO DAMAGE TO MY CAR! THE DEALER OFFERED TO INSTALL THE TAILLIGHT AT NO CHARGE IF I WOULD BUY THE PART. I DIDN'T FEEL THAT I SHOULD PAY $182 FOR A NEW TAILLIGHT AND THEY OFFERED TO FIND ME ONE USED. WHAT DOES THAT TELL YOU? I WAS ABLE TO FIND AN AFTERMARKET REPLACEMENT FOR $61 AND THEY WILL INSTALL FOR FREE. HOW FOOLISH OF HYUNDAI TO LOSE A CUSTOMER FOR A CHEAP REPAIR. WHAT GOOD IS THEIR WARRANTY IF THEY DON'T HONOR IT? AND, BY THE WAY, THEY DON'T RECOGNIZE YOUR WEBSITE WITH ALL OTHERS WHO HAVE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568369March 11, 2014
VISIBILITY/WIPER
VISOR ARM JOINT CRACKED, CAUSING VISOR TO LOOSEN AND AFFECT VISIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568183March 10, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 HYUNDAI SONATA. THE CONTACT STATED THAT THE SUB FRAME WAS RUSTED ON THE PASSENGER'S SIDE. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568252March 10, 2014
STEERING
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WOULD PULL TO THE LEFT. THE CONTACT CORRECTED THE STEERING WHEEL AND IT THEN PULLED TO THE RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THE CAUSE OF FAILURE WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE. THE VIN WAS UNAVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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