Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10669837January 3, 2015
STRUCTURE:BODY:DOOR
REAR PASSENGER EXTERIOR DOOR HANDLE CAME OFF WHEN PASSENGER SHUT THE DOOR AFTER EXITING THE CAR. IT APPEARS THE LATCH (CLOSEST TO THE KEY AREA ) IS SEVERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669875January 3, 2015
ENGINE, POWER TRAIN
WHEN VEHICLE IS STARTED FROM A COLD START, THERE IS A NOTICEABLE RATTLE COMING FROM ENGINE THAT LASTS ABOUT 3-7 SECONDS. ALSO WHILE ACCELERATING, THE RATTLE IS PERSISTENT WITH THROTTLE INPUT. I WAS TOLD THAT THE PROBLEM IS THE TIMING CHAIN TENSIONER AND THAT THE HYUNDAI SONATAS HAVE DEFECTIVE TIMING CHAIN TENSIONERS. I WENT TO THE HYUNDAI DEALERSHIP AND THEY QUOTED ME $1,100 TO FIX THE PROBLEM AND MADE ME AWARE THAT THERE WAS A TSB BUT NOT A RECALL ON THE PART EVEN THOUGH THERE IS A REVISED TENSIONER. THIS IS A ONGOING ISSUE AND A HAZARD BECAUSE THE CHAIN COULD HAVE TO MUCH SLACK AND CAUSE THE THE TIMING TO BE OFF AND FUTURE DAMAGE FOR THE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669601January 2, 2015
STRUCTURE:BODY
THE PASSENGER SIDE DOOR HANDLE FELL OFF IN MY HANDS. NO FORCE WAS USED AND NO NOISE WAS MADE (IE: CRACKING OR AND OTHER PIECES WERE SEEN THAT FELL OFF OTHER THEN THE HANDLE ITSELF). THIS DOOR AND THE REAR DOORS ARE VERY RARELY USED, I HAVE NO KIDS AND AM THE ONLY 1 THAT USES THIS CAR AND VERY RARELY HAVE ANY PASSENGERS. THE DRIVER'S SIDE IS THE ONE I OPEN REGULARLY. I CALLED HYUNDAI DEALERSHIP WHERE I GOT THE CAR AND THEY CLAIM THERE ARE NO RECALLS ARE ON THIS DESPITE KNOWING OF OTHER'S WHO HAD MULTIPLE DOORS BREAK IN A SIMILAR FASHION AND SEEING MANY OTHER INCIDENTS OF THIS REPORTED ON NHTSA SITE. THEY DIDN'T SEEM TO CARE EITHER OR RECORD THE INFORMATION OF THIS ISSUE. IN CHECKING HYUNDAI DEALERSHIP'S ARE CHARGING BETWEEN $200 TO $300 TO REPAIR THE DOOR HANDLE. THIS IS A SAFETY ISSUE IF SOMEONE CANNOT GET INTO THE CAR TO RESCUE SOMEONE OR IF THEY ARE TRYING TO RETRIEVE A CHILD. IN READING THE OTHER COMPLAINTS I HOPE MY OTHER 3 DON'T BREAK NOW AND I'M ON THE HOOK TO REPAIR THOSE OUT-OF-POCKET TO. THIS IS OBVIOUSLY SHODDY WORKMANSHIP. IN ALL MY YEARS/MULTIPLE CARS I NEVER HAD A CAR DOOR HANDLE BREAK. ITS VERY CHEAP PLASTIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669630January 2, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE DRIVER AND PASSENGER SIDE HEADLIGHT FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669708January 2, 2015
ENGINE
WAS DRIVING 35 MPH MAKING A TURN WHEN I HEARD A KNOCKING NOISE. WAS SUBTLE AT FIRST. CHECKED OIL AND WAS LOW. ADDED 1 QRT OF OIL. DROVE HOME ABOUT 2 MILES AND KNOCKING BECAME EXTREMELY LOUD. TOOK IT TO LEN STOLER HYUNDAI DEALERSHIP AND THEY STATED THAT EXHAUST MANIFOLD, DRIVE BELT, PISTONS, AND VALVES NEED TO BE REPLACED. BASICALLY, $6300.00 WORTH OF WORK. CAR IS UP TO DATE ON ALL MAINTENANCE. NO OTHER ISSUES WITH CAR. WARRANTY DOES NOT COVER ENGINE DAMAGE AND NO HELP WAS GIVEN. I HAVE SEEN MANY OTHER COMPLAINTS ABOUT THE SAME ENGINE ISSUES. HYUNDAI SHOULD REPLACE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669724January 2, 2015
SUSPENSION
NOTICED THAT FRONT TIRES WERE WEARING UNEVENLY. BECAUSE OF VEHICLE MILEAGE AND FACT THAT I KEEP TIRE PRESSURE IN ACCORDANCE WITH RECOMMENDED SPECS I CONTACTED HYUNDAI. THE CUSTOMER SERVICE AREA RESPONDED THAT I WAS OUTSIDE THE WARRANTY PERIOD FOR WHEEL ALIGNMENT AND DID RECONSIDER WHEN I RAISED THE MILEAGE ISSUE AS WELL AS MY ATTENTION TO TIRE PRESSURE. HOWEVER, THEY WOULD NOT COVER THE COST. ON 9/11/2014, I TOOK THE VEHICLE TO OUR LOCAL HYUNDAI DEALERSHIP AND THEY ALIGNED AND BALANCED ALL TIRES AS WELL AS RESET THE STEERING ANGLE SENSOR. THE TOTAL COST WAS $218.75 PLUS TAX. I KNOW THAT ALIGNMENT ISSUES CAN BE CAUSED BY POT HOLES AND THE LIKE, BUT NOTHING HAPPENED LIKE THAT TO CAUSE MISALIGNMENT. GIVEN THE MILEAGE AND THE OTHER RATIONALE STATED HERE, I CAN ONLY CONCLUDE THAT 1): THE VEHICLE WAS NOT PROPERLY ALIGNED AT THE MANUFACTURER; OR 2) THE TIRES WERE NOT BALANCED PROPERLY; OR 3) THE TIRES USED BY THE MANUFACTURER ARE DEFECTIVE. OF COURSE, THERE IS ALWAYS THE POSSIBILITY THAT ALL OF THE PRIOR THREE FACTORS PLAYED A ROLE IN THIS PREMATURE/UNUSUAL TIRE WEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669275December 31, 2014
AIR BAGS, UNKNOWN OR OTHER
WE OWN A 2004 HYUNDAI SONATA (109,000 MILES) WE HAD A FRONT END COLLISION WITH SIGNIFICANT DAMAGE. ME AND MY WIFE SUFFERED MINOR INJURIES AND THE AIRBAGS DID NOT DEPLOY. WE FOUND OUT ON THE INTERNET THAT THERE ARE FREQUENT COMPLAINTS IF THIS FAILURE AROUND THE NATION AND ALSO IN MANY HYUNDAI MODELS ACROSS MULTIPLE YEARS. WE ARE FILING THE COMPLAINT SINCE THE ERROR IS CRITICAL AND SEEMS TO BE SYSTEMIC IN HYUNDAI VEHICLES. WE DO NOT KNOW IF NHTSA HANDLES CARS THAT ARE OVER 100,000 MILES BUT WE FELT A COMPLAINT WAS WARRANTED SINCE THE CONSEQUENCE OF THE ERROR IS SO EXTREME. WE FEAR FOR OUR SAFETY WITH THIS VEHICLE NOW! BEING A DISABLED VETERAN, ON A FIXED INCOME, WE FIND IT DIFFICULT TO ACCEPT THAT HYUNDAI TAKES NO RESPONSIBILITY FOR THIS PROBLEM. ITS NOT EASY FOR US TO REPLACE THE CAR. *JS
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10669333December 31, 2014
AIR BAGS, VISIBILITY/WIPER
2008 HYUNDAI SONATA : RECEIVED RECALL FOR PASSENGER AIR BAG LIGHT SEVERAL MONTHS AGO, TAKEN TO DEALERSHIP AND TOLD CAR WAS NOT PART OF RECALL EVEN THOUGH PASSENGER AIR BAG LIGHT WHICH SHOWS THAT AIR BAG SYSTEM IS DEACTIVATED CAME ON WHEN PASSENGER WAS IN FRONT SEAT INTERMITTENTLY. NOW DRIVER SIDE AIR BAG LIGHT ON STEADY, MECHANIC STATES SENSOR ISSUE AND AIR BAG WILLNOT DEPLOY IN CRASH, CALLED HYUNDAI AND INFORMED 'AFTER SOME DIGGING' MY CAR MAY BE COVERED UNDER OCS RECALL??? HYUNDAI CALL CENTER ASSISTED ME IN GETTING APPOINTMENT WITH DEALERSHIP IN A FEW DAYS, UNSURE WHAT REPAIRS WILL BE DONE. ALSO BOTH VISORS ARE BROKEN, WILL NOT STAY UP, ISSUE WITH VISIBILITY,. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669336December 31, 2014
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE STEERING WHEEL VEERED TO THE RIGHT WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC ASSIST NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669056December 30, 2014
AIR BAGS
MY 2006 HYUNDAI SONATA AIR BAG LIGHT ILLUMINATED ON MY DASH. I TOOK MY CAR INTO THE DEALER ON 12/9/15 AND AFTER A $120 DIAGNOSIS FEE WAS TOLD THAT I NEEDED TO REPLACE THE SEAT BELT BUCKLE AND THAT THE COST WOULD BE NEAR $500. UNFORTUNATELY, I DO NOT HAVE THE MONEY TO REPLACE THE PART AND WAS TOLD THAT MY AIR BAGS WILL NOT WORK. I HAVE SEEN MANY MORE COMPLAINTS ABOUT THIS SAME PROBLEM. THIS IS A SAFETY ISSUE AND THERE SHOULD BE A RECALL FOR THIS ISSUE! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669190December 30, 2014
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
OIL LIGHT BLINKED ON AND OFF TWICE. CAR WAS MAKING A KNOCKING NOISE. STOPPED TO CHECK OIL; ABSOLUTELY NO OIL IN THE VEHICLE. NO SIGN OF LEAK; NO SMOKING; NO OTHER INDICATION OF PROBLEM. PUT 3 QUARTS OF OIL IN THE CAR. KNOCKING SOUND WAS WORSE. DROVE CAR HOME AND HAVEN'T DRIVEN IT SINCE. THIS IS ONE OF MANY PROBLEMS I'VE HAD WITH THIS CAR. I GET REGULAR OIL CHANGES. I HAVEN'T HAD THE CAR LOOKED AT YET DUE TO COST AND OUT OF WARRANTY. I'VE READ OTHER COMPLAINTS OF LOSS OF OIL RESULTING IN COMPLETE ENGINE FAILURE. THERE WAS ABSOLUTELY NO INDICATION THAT THE OIL WAS EVEN LOW WHICH I ATTRIBUTE TO THE FAULTY ELECTRICAL SYSTEM SINCE I'VE HAD PROBLEMS WITH THAT AS WELL. IT'S MY OPINION THAT THIS CAR IS UNSAFE TO DRIVE. I'VE READ THIS YEAR MODEL HAS OVER 900 PROBLEMS WHILE OTHER YEAR MODELS HAVE AVERAGE OF 230 SOMETHING PROBLEMS. OBVIOUSLY, THIS CAR SHOULD BE COMPLETELY RECALLED AND REPLACED BY HYUNDAI DEALER. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668786December 29, 2014
SERVICE BRAKES
MY 2009 HYUNDAI SONATA WITH ABOUT 46K MILES HAD BRAKES BEGIN SCREECHING WITH A METAL-ON-METAL SOUND WHEN BRAKING. IN FACT, THE SOUND CONTINUED WHEN ACCELERATING AFTER COMPLETING A STOP. ON FRIDAY 12/26/14, THE CAR REPAIR SHOP REPLACED THE PADS AND ROTORS. THE NEXT DAY, THE BRAKES WERE QUIET BUT OVERHEATED TO SUCH AN EXTREME THAT THERE WAS A STRONG BURNING SMELL AND THE WHEEL COULD NOT BE TOUCHED FOR FEAR OF BURNING YOUR HAND. RETURNING TO THE CAR REPAIR SHOP, ONE OF THE NEW ROTORS WAS COMPLETELY BLACK FROM THE EXTREME HEAT. THE PADS, ROTOR, AND CALIPERS REQUIRED COMPLETELY REPLACING - EVEN THE NEW ONES JUST PURCHASED. THIS IS A SAFETY ISSUE THAT HYUNDAI NEEDS TO TAKE RESPONSIBILITY FOR, ISSUE RECALLS, AND PAY FOR MY REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668926December 29, 2014
STEERING
STEERING WHEEL COUPLER HAS BROKEN. NOT COVERED UNDER WARRANTY! THIS PART IF FAILING ON MANY SONATAS AND SHOULD BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668572December 28, 2014
STEERING
STEERING MAKES A CLICKING OR KNOCKING SOUND WHEN TURNING LEFT OR RIGHT. CALLED DEALERSHIP ABOUT STEERING RECALLS. THEY CLAIMED ONE HAD ALREADY BEEN PERFORMED AND THIS SOUNDED LIKE A COUPLING PROBLEM. I HAVE READ OTHER SIMILAR COMPLAINTS. PART IS LESS THAN 2 DOLLARS...LABOR IS OVER 200 DOLLARS. I BELIEVE A RECALL SHOULD BE ISSUED IF OTHERS ARE COMPLAINING ABOUT THE SAME THING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668447December 27, 2014
AIR BAGS, SEAT BELTS
DEAR SIR OR MADAM, MY 2006 SONATA HAS BEING ILLUMINATED THE AIR BAG LAMP. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT BELT BUCKLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT THE VEHICLE WAS NOT REPAIRED. PLEASE INVESTIGATE IF WILL DETERMINE IF 2006 HYUNDAI SONATA CAR SHOULD BE RECALLED. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668449December 27, 2014
STEERING
IT IS AN ONGOING STEERING PROBLEM. THE CAR CANNOT BE CENTERED ON THE ROAD (CONTINUOUSLY DRIFTS LEFT OR RIGHT). THE HIGHER THE SPEED, THE MORE PRONOUNCED AND DANGEROUS THE PROBLEM. I HAD THE CAR TO TWO DIFFERENT HYUNDAI DEALERS AND WAS TOLD THEY WERE AWARE OF THE SITUATION BUT NOTHING COULD BE DONE TO CORRECT IT. I CONTACTED HYUNDAI MOTORS AND ALL I RECEIVED WAS A VAGUE FORM LETTER. I LOOKED INTO THE SITUATION ON THE INTERNET AND WAS SHOCKED AT HOW PREVALENT THIS PROBLEM WAS. I WOULD LIKE TO SEE SOMEONE LOOK INTO THIS BEFORE SOME TRAGEDY OCCURS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668508December 27, 2014
TIRES
FIRST INCIDENT, TRAVELING MD 4 WHEN TIRE INDICATOR CAME ON DASH BOARD (MAY 2014) BACK PASSENGER TIRE HAD HUGE BULGE AT RIM OF HUBCAP WITH HISSING SOUND DUE TO ESCAPING AIR (4 31816 215/60R16 YOKO AVID TOURING -S DOT CCF1 F2712 PURCHASED AUGUST 2013). TIRE REPLACED AT NO COST TO ME DUE TO NO EVIDENT OF DAMAGE INSIDE THE TIRE, THUS A "DEFECT" ACCORDING TO SERVICE TECH. DECEMBER 24, 2014 TRAVELING ON INTERSTATE 97 S; FRONT PASSENGER TIRE BLEW OUT WITHOUT WARNING; ABS SYSTEM SLOWED CAR DOWN WAS ABLE TO MOVE FROM SECOND LANES TO RIGHT SHOULDER WITHOUT INCIDENT. TIRE HAS ABOUT A 3-INCH RIP FROM RIM UP. WITH BOTH TIRES, I WAS ASKED WHAT DID I HIT AND BOTH TIMES THE ANSWER WAS NOTHING. THIS IS THE SECOND OF FOUR TIRES TO GO BAD IN A LITTLE OVER ONE YEAR. I NOW FEEL THE OTHER TWO TIRES ARE TICKING TIME BOMBS AND MY FAMILY AND I MAY NOT BE SO FORTUNATE THE NEXT TIME THIS HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668214December 25, 2014
AIR BAGS, SEAT BELTS
THE 2007 HYUNDAI SONATA GLS 4 CYLINDER 2.4 L, AT 39 225 MILES, THE AIRBAG WARNING LIGHT STAYED ON. I TOOK IT TO THE CIRCLE HYUNDAI DEALER IN SHREWSBURY NJ TO CHECK IT OUT. THE MECHANIC LOOKED AT THE CAR AND I WAS INFORMED THAT THE SEAT BELT PRE TENSIONER NEEDED TO BE REPLACED AND THAT IT WAS NOT COVERED UNDER WARRANTY. THE COST TO ME OUT OF POCKET WOULD BE $ 450.00 I DID NOT HAVE THE REPAIR COMPLETED. I HAVE READ MANY, CLOSE TO 100 COMPLAINTS ON JUST THIS SAME ISSUE, ON JUST THIS SAME VEHICLE MODEL AND MAKE BEING REPORTED ON THIS NHTSA WEBSITE. IT IS OVERDUE FOR A RECALL OF THIS PROBLEM ON THE 2007 HYUNDAI SONATA. THE OWNERS OF THIS MAKE AND MODEL ARE A RISK OF INJURY TO THEIR PERSONS SHOULD THEY BE INVOLVED IN A CAR CRASH AND THE AIRBAG NOT RESPONDING AND PROTECTING THE OCCUPANTS.. I HAVE ALSO READ THAT OTHER OWNERS OF THIS YEAR, MAKE AND MODEL HAVE HAD MANY OF THE SAME MECHANICAL PROBLEMS AND POSTED THEM HERE ON THE NHTSA WEBSITE AND HAVE PAID OUT OF THEIR POCKETS TO REPAIR THEIR VEHICLES. REPAIRS SUCH AS REAR DISC BRAKES THAT ARE STAYING ONTO THE REAR ROTORS, CALIPER NOT RELEASING AND WEARING OUT THE DISC PADS AND ROTORS PREMATURELY, ALSO THE DRIVER AND PASSENGER SUN VISORS THAT DROP DOWN AND BLOCK YOUR LINE OF SIGHT, AND NEARLY CAUSE AN ACCIDENT. LOYAL OWNERS OF THESE HYUNDAI VEHICLES SHOULD BE REIMBURSED FOR THE REPAIR COSTS TO THEM TO KEEP THE CARS SAFE. ACTION SHOULD BE TAKEN TO START A RECALL OF THESE MANY MANUFACTURING DEFECTS THAT CAN HARM OR INJURY TO THE OCCUPANTS OF THESE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668219December 25, 2014
AIR BAGS
THE AIRBAG LIGHT ON THE DASHBOARD CAME ON AT APPROX. 101,550 MILES AND HAS REMAINED ON SINCE. MILEAGE NOW AT 102,049. LIGHT REMAINS ON REGARDLESS ON IF THERE IS A PASSENGER SEATED OR NOT. PLEASE ADVISE STATUS ON A RECALL FOR THIS DEFECT WHICH BY ALL THE READINGS COMPLAINTS NOTED ON LINE, IS FOR SURE AN ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668133December 24, 2014
STEERING
THE STEERING OF MY 2011 HYUNDAI SONATA GLS MAKES CLICKING NOISE WHEN TURNING THE WHEEL LEFT OR RIGHT IN PARKED. ALSO WHEN I DRIVE ON A BAD/UNEVEN ROAD, THERE IS NOISE FORM THE STEERING COLUMN AS IF SOMETHING INSIDE IS LOOSE. I FEAR THAT IT MAY A SAFETY ISSUE. I SEE THAT MANY OTHER SONATA OWNERS HAVE THE SAME PROBLEM. CAN THIS BE INVESTIGATED FOR A RECALL? THANKS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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