Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10664658December 16, 2014
STRUCTURE:BODY, SUSPENSION, STEERING
MY CARS FRONT SUBFRAME BROKE DUE TO CORROSION AND AXLE FELL APART WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664247December 15, 2014
SERVICE BRAKES, HYDRAULIC:BRAKE FLUID LOW WARNING: LAMP
TL* THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE BRAKES BECAME INOPERABLE AND THE ABS AND ESC WARNING INDICATORS ILLUMINATED CONTINUOUSLY. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE BRAKE SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664382December 15, 2014
AIR BAGS
AIR BAG LIGHT STAYS ON TOOK TO DEALER SAID DRIVER SEAT SWITCH BAD, POSSIBLE SEAT BELT BUCKLE COULD BE BAD QUOTED OVER 500. DOLLARS TO FIX I CAN NOT AFFORD TO HAVE FIXED SHOULD BE COVERED UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664164December 14, 2014
ELECTRONIC STABILITY CONTROL (ESC)
ESC OFF LIGHT TURNS ON INTERMITTANTLY. THE ESC ON/OFF SWITCH DOES NOT PUT IT OUT. IF I TURN THE CAR OFF AND RE START, THEN THE ESC OFF LIGHT GOES OUT SOMETIMES. ALSO, IT RETURNS WHEN I START THE ENGINE NEXT TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664175December 14, 2014
ENGINE
TELL US WHAT HAPPENED: BOUGHT VEHICLE NEW AND REGULARLY HAD SERVICED BY DEALER. VEHICLE DIED WITHOUT ANY WARNING COMING OFF HIGHWAY AND I HAD TO TURN FLASHERS ON AND PLACE IN PARK TO RESTART. ENGINE STARTED KNOCKING WITH NO WARNING AND NO WARNING LIGHTS ILLUMINATED. HAD TOWED TO DEALER AND WAS TOLD ENGINE HAD NO OIL AND REQUIRES AN ENGINE CHANGE. WHERE DID IT GO? THERE HAS NEVER BEEN ANY SIGNS OF SMOKE, BURNING SMELL OR LEAKS ANYWHERE AND NO WARNING LIGHTS EVER GIVING INDICATION OF A LOW OIL OR LOW OIL PRESSURE INDICATION NOR ANY OTHER ENGINE LIGHT WARNING. NOW DEALER SAYS WE HAVE TO CONVINCE REGIONAL MANAGER THAT THIS WAS NOT NEGLECT ON OUR PART TO HAVE COVERED UNDER THE 100,000 MILE POWER-TRAIN WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664078December 13, 2014
VISIBILITY
THE SUN VISORS ON MY 2008 HYUNDAI SONATA (68,865 CURRENT MILES) ARE EACH (PASSENGER AND DRIVER SIDES) DEFECTIVE. WE HAVE LIVED WITH THIS MANUFACTURING DEFECT ON THE PASSENGER SIDE FOR THE PAST YEAR, AND NOW, WITHIN THE PAST FEW MONTHS, THE VISOR ON THE DRIVER SIDE ALSO GAVE WAY, HANGING LIMPLY, OBSTRUCTING THE VISION OF THE DRIVER AND CREATING A SERIOUS SAFETY ISSUE THAT NEEDS RESOLUTION. THIS IS A SAFETY DEFECT IN THE MANUFACTURE OF THESE VISORS (OBSTRUCTION OF VISION WHILE DRIVING). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663987December 12, 2014
SERVICE BRAKES
I TOOK MY SONATA HYBRID IN FOR SERVICE. I TOLD THE SERVICE MANAGER THAT EVERY MORNING I GET INTO THE CAR AND I APPLY THE BRAKES WHEN STARTING, THE BRAKES MAKE A NOISE. IT ALMOST SOUNDS LIKE AN OLD RUSTY SPRING THAT SOMEONE IN TRYING TO PUSH DOWN AND IT SQUEAKS. IT DOES NOT MAKE THIS NOISE WHEN THE CAR HAS BEEN DRIVEN. ONLY WHEN ITS COLD OR JUST BEING STARTED. THE TECHS WERE UNABLE TO FIND ANYTHING BUT TOLD ME TO KEEP AN EYE ON IT AND IF ANY RECALLS CAME IN THEN THEY MIGHT BE ABLE TO FIX THE PROBLEM. IT HAS BEEN DOING THIS FOR A LONG TIME. NOT GETTING ANY WORSE AND NOT GETTING BETTER BY ITSELF. IT JUST SHOULD NOT BE DOING THIS ON A NEW CAR, PERIOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663744December 12, 2014
AIR BAGS
SUDDENLY, AN WARNING SIGN FOR AIR BAG APPEARED ON THE DASH BOARD. I WAS NOT COMFORTABLE TO DRIVE A CAR WITH AIR BAG ERROR SIGN. I BROUGHT MY TO MY MECHANIC. IT WAS DIAGNOSED DUE TO DEFECTIVE SENSOR IN A BUCKLE CLIP IN A FRONT PASSENGER SEAT. THEN, I BROUGHT MY CAR INTO LOCAL DEALER BUT THEY DENIED TO REPAIR IN A WARRANTY OR RECALL. I HEARD THAT THE SAME DEFECT WAS NOT UNCOMMON IN SONATA AROUND THAT YEAR. IF SO, THIS DEFECT SHOULD BE COVERED BY RECALL. I LOVE MY SONATA AND HYUNDAI CAR! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663775December 12, 2014
ENGINE
I AM A LOYAL HYUNDAI CUSTOMER WHO HAS OWNED 4 OF THEIR VEHICLES. I TOOK MY CAR IN TO SUPERIOR HYUNDAI NORTH TO HAVE A COUPLE SAFETY RECALL ITEMS TAKEN CARE OF. I ALSO WOULD HEAR A WIND TYPE SOUND SOMETIMES (WITHIN A WEEK PRIOR TO TAKING IT IN) WHEN I WOULD START DRIVING FROM A STOPPED POSITION. WHEN I CALLED THE DEALERSHIP SERVICE DEPT. THEY TOLD ME THEY HAD BAD NEWS. MY ENGINE HAD TO BE REPLACED. THEY SAID THERE WAS NO OIL IN IT. I ASKED THEM HOW IT COULD BE EMPTY AS MY CAR HAS NEVER LEAKED, NEVER SMOKED, NEVER SMELLED LIKE OIL BURNING, HAD ONLY APPROX. 48,000 MILES ON IT, AND HAD BEEN SERVICED. THEY HAD TO TAKE SOME OF THE ENGINE APART AND SAID SINCE THEY FOUND NO SLUDGE IN THE ENGINE, IT WAS COVERED UNDER THE WARRANTY. PROBLEM I HAVE IS THEY ARE REPLACING MY ENGINE WITH A REBUILT ONE. THEY SAID HYUNDAI WON'T APPROVE THEM TO PUT A NEW ENGINE IN IT. I HAVE NO WAY OF FINDING OUT WHAT HAPPENED TO THE REBUILT ENGINE THEY ARE PUTTING IN MY CAR AND THEY CAN'T TELL ME HOW MANY MILES WAS ON IT ORIGINALLY. THEY TOLD ME THERE WAS ONE MORE CAR LIKE MINE THERE WITH THE EXACT SAME PROBLEM. THEY ALSO TRIED TO TELL ME IT WOULDN'T HURT MY TRADE-IN VALUE. THAT I DIDN'T HAVE TO DISCLOSE THE ENGINE REPLACEMENT. ONE, THAT'S NOT A MORAL AND DECEITFUL PROBLEM THAT I WOULD NEVER DO AND TWO, I BELIEVE IT'S THE LAW THAT I WOULD HAVE TO DISCLOSE IT. I SPOKE TO ONE OF THE SALESMEN ABOUT BUYING THE LOANER CAR I'M DRIVING WITH THE TRADE OF MY CAR AND THE FIRST THING HE TOLD ME WAS THE PROBLEM WITH MY ENGINE WOULD CAUSE THE TRADE-IN VALUE TO BE LESS. HMMM...JUST AS I THOUGHT!! THEY NEED TO EITHER PUT A NEW ENGINE IN MY CAR OR GIVE ME THE TOP VALUE OF MY CAR WITH A GOOD DISCOUNT AND PRICE ON A NEW ONE OR THEY WILL LOSE A VERY LOYAL CUSTOMER! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663761December 12, 2014
ELECTRONIC STABILITY CONTROL (ESC)
THE ESC LIGHT INTERMITTENTLY COMES ON AND OF AND THE ESC BUTTON DOES NOT DO ANYTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663332December 10, 2014
ENGINE, POWER TRAIN
FIRST TIME NOTICED THAT THE OIL PAN IS LEAKING AT 15,042 MILES. TOOK THE CAR TO THE DEALERSHIP AND THEY RESEALED IT UNDER WARRANTY. STARTED LEAKING AGAIN AT 22,566 MILES AND TOOK IT TO THE DEALERSHIP. THIS TIME THEY REPLACED THE OIL PAN AND RESEALED IT AGAIN UNDER THE WARRANTY. I JUST NOTICED IT THAT IT'S LEAKING AGAIN AT 30,660 MILES. I AM REALLY CONCERNED THAT THIS BRAND NEW CAR IS LEAKING OIL LIKE THIS. ALSO, I STRONGLY FEEL THAT THE FIX IS NOT ADDRESSING THE UNDERLYING ISSUE WHICH MAY BE SOMETHING ELSE. I THINK HYUNDAI NEEDS TO LOOK AT THIS ISSUE CLOSELY AND MUST COME UP WITH A PERMANENT SOLID FIX. I HAVE BEEN READING ON THE HYUNDAI SONATA FORUM THAT MANY ARE FACING THE SAME PROBLEM. I AM SURPRISE THAT THERE IS NO RECALL FOR THIS YET. THIS IS MY FIRST AND LAST HYUNDAI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663369December 10, 2014
STRUCTURE:BODY
I HAVE HAD 3 SEPARATE OCCURRENCES WHERE THE EXTERIOR DOOR HANDLES HAVE COME OFF WHILE OPENING THE DOORS. I FIXED TWO OF THEM AT MY OWN COST AND NOW HAVE TO REPAIR A 3RD. I HAVE CONTACTED HYUNDAI ABOUT A RECALL AND THEY SAY THERE HAVEN'T BEEN ENOUGH INCIDENCES OF THIS TO RECALL IT. I HAVE SEARCHED THE WEB AND HAVE FOUND MANY COMPLAINTS OF THIS HAPPENING TO OTHERS. I HAVE CONTACTED HYUNDAI AGAIN AND THEY SENT ME A FORM LETTER RESPONSE THAT THEY ARE NOT AT FAULT. I AM AMAZED THAT THERE HAS NOT BEEN A RECALL ON THE DOOR HANDLES. IF YOU SEARCH YOUR DATA BASE OF COMPLAINTS, I AM SURE YOU WILL AGREE. THERE RESPONSE: DEAR [XXX]: THANK YOU FOR CONTACTING HYUNDAI MOTOR AMERICA. WE ARE SORRY TO LEARN OF YOUR DISSATISFACTION WITH THE HANDLES ON YOUR 2010 SONATA. YOUR SATISFACTION IS OUR PRIORITY AND WE APPRECIATE THAT YOU TOOK THE TIME TO SHARE YOUR COMMENTS WITH US. WE TRY TO DESIGN AND EQUIP ALL OF OUR MODELS WITH MATERIALS AND FEATURES THAT WILL APPEAL TO OUR CURRENT AND POTENTIAL CUSTOMERS. SOME OF THE FACTORS THAT ARE EVALUATED DURING VEHICLE DESIGN AND PRODUCTIONS INCLUDE DEMAND, SAFETY, DURABILITY, EFFICIENCY, COMFORT, CONVENIENCE AND AESTHETICS. WE ARE SOMETIMES UNABLE TO PRODUCE AN AUTOMOBILE WITH THE FEATURES AND MATERIAL THAT WILL SATISFY OR APPEAL TO ALL OF OUR CUSTOMERS MY RESPONSE BACK YOUR COMMENTS ARE HOLLOW AND WITHOUT ANY RESPONSIBILITY TO THE QUALITY OF YOUR PARTS. "WE ARE SOMETIMES UNABLE TO PRODUCE AN AUTOMOBILE WITH THE FEATURES AND MATERIAL THAT WILL SATISFY OR APPEAL TO ALL OF OUR CUSTOMERS" I DIDN'T REALIZE THAT THE DOOR HANDLES FALLING OFF OF A CAR IS A "FEATURE". IS THAT A STANDARD FEATURE OR AN UPGRADE? I AM SORRY BUT I WILL BE FORCED TO COMMUNICATE MY DISSATISFACTION TO ALL THAT WILL LISTEN. YOU OFFER NO VALUE WITH YOUR WORDS AND NO HELP WITH THE COST OF REPAIR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663428December 10, 2014
ENGINE
WHILE DRIVING IN THE FAST LANE OF A 3 LANE FREEWAY ON A STEEP UPGRADE, THE CAR SUDDENLY AND WITHOUT WARNING LOST A HUGE AMOUNT OF ENGINE POWER. THE EFFECT WAS SIMILAR TO NO LONGER PUSHING THE ACCELERATOR PEDAL. THIS CAUSED THE CARS IN BACK OF ME TO SLAM ON THEIR BRAKES AS WELL AS SCARING ME AS I HAD NO IDEA WHAT HAPPENED. THIS HAS OCCURRED TWICE SO FAR. HYUNDAI AMERICA (HA) IS WELL AWARE OF THE PROBLEM AND FROM WHAT I HAVE DISCOVERED AFTER VIEWING HA FORUMS, THIS PROBLEM IS SPECIFIC TO THE SONATA'S WITH THE 2.0 TURBOCHARGED ENGINES INCLUDING MODEL YEARS 2011 - 2014. NOT ONLY IS THE PROBLEM A RESULT OF A POORLY DESIGNED WASTE GATE CONTROL ROD, IT IS A HUGE SAFETY ISSUE. INEXPERIENCED DRIVERS AS WELL AS EXPERIENCED DRIVERS ARE GOING TO BE HARMED. HA IS WELL AWARE OF THE PROBLEM AND HAS DECIDED NOT TO COVER THE REPAIR EXPENSE AFTER 60,000 MILES. APPARENTLY, A FUNCTIONING TURBOCHARGER IS NOT PART OF THE ENGINE! PLEASE INSURE THE HA NOT ONLY FIXES THIS SAFETY HAZARD BUT ALSO REIMBURSES OWNERS FOR PREVIOUSLY CHARGED REPAIR EXPENSE. MY CAR WAS REPAIRED AROUND 56,000 MILES ANDAT 67,000 MILES, THE PROBLEM IS BACK. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663448December 10, 2014
STEERING
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE VEERED FROM SIDE TO SIDE WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE EPS POWER STEERING SYSTEM HAD CAUSED THE DRIFTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. UPDATED 1/21/15*CN UPDATED 3/3/15*CN THE CONSUMER STATED THE STEERING FELT TIGHT AT HIGHWAY SPEEDS OF 65 MPH. UPDATED 10/15/15*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663027December 9, 2014
SUSPENSION, ELECTRICAL SYSTEM, ENGINE
ALOT OF PROBLEMS WITH THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663256December 9, 2014
STEERING
WHILE DRIVING NORTH ON I-95 TO A FAMILY FOURTH OF JULY PARTY THIS PAST SUMMER I STARTED TO HAVE A PROBLEM WITH MY SONATA'S STEERING SYSTEM. I FELT THE STEERING WHEEL GRAB AND HOLD ITSELF IN PLACE FOR AN INSTANT. IN THAT INSTANT I SENSED THAT I HAD TO EXERT EXTRA STRENGTH TO THE STEERING WHEEL TO FORCE IT TO RELEASE ITSELF FROM THE SURPRISING AND FRIGHTENING GRAB. THANKFULLY, THE EXTRA EXERTION ON MY PART RELEASED THE GRAB RIGHT AWAY BUT ANOTHER GRAB OCCURRED WITHIN A FEW SECONDS. I HAD TO DRIVE THE REST OF THE WAY TO VIRGINIA BEACH WITH THIS FEELING OF GRAB AND RELEASE, GRAB AND RELEASE, GRAB AND RELEASE OCCURRING EVERY FEW SECONDS. THE RETURN TRIP BACK HOME ON I-95 TO SOUTH CAROLINA A FEW DAYS LATER WAS JUST AS BAD. THIS STEERING PROBLEM JUST ABOUT DROVE ME TO DISTRACTION. I FELT LUCKY TO GET BACK HOME ALIVE AND WELL. ONCE AT HOME I REALIZED THAT THE SONATA'S STEERING SYSTEM DOES NOT GRAB AT LOWER SPEEDS. IT DOESN'T GRAB IF YOU KEEP THE SPEED BELOW FORTY-FIVE MILES PER HOUR, BUT WHENEVER I GET THE SPEED UP TO FIFTY MILES PER HOUR OR HIGHER IT STARTS TO GRAB. THE HYUNDAI DEALERSHIP WHERE I PURCHASED THE CAR TOOK IT OUT FOR A TEST DRIVE BUT THEY DIDN'T TAKE IT OUT ON A HIGHWAY SO THEY DIDN'T GET THE CAR'S SPEED UP HIGH ENOUGH AND,THEREFORE, REPORTED THAT THEY DIDN'T FEEL ANY GRABBING. SO I WAS LEFT WITH A FAIRLY NEW SONATA THAT IS STILL UNDER WARRANTY BUT NOT ABLE TO DRIVE IT OVER FIFTY MILES PER HOUR. I RECENTLY TOOK THE SONATA TO OUR REGULAR GARAGE AND PAID TO HAVE THE WHEELS ROTATED AND ALSO PAID FOR AN ALIGNMENT, BUT THERE WAS NO IMPROVEMENT. I MUST GET THIS STEERING PROBLEM FIXED BEFORE THE END OF THE YEAR BECAUSE WE ARE DRIVING TO FLORIDA IN EARLY JANUARY AND ONCE AGAIN WILL BE DRIVING ON I-95. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663278December 9, 2014
AIR BAGS
THIS VEHICLE HAS A MANUFACTURED DEFECT AND HAS BEEN REJECTED BY A STATE CERTIFIED STATE INSPECTOR. IT WAS FAILED DUE TO THE AIR BAG LIGHT CONTINUED TO SHOW ON THE DASH BOARD. THE STATE INSPECTOR INDICATED THAT THIS VEHICLE WOULD NOT PASS INSPECTION UNTIL THE AIR BAG SITUATION HAS BEEN RESOLVED. I AM NOT CONCERNED IF OTHER HYUNDAI VEHICLES ARE RECALLED OR NOT. MY PRIMARY CONCERN AT THIS PRESENT TIME IS MY 2011 HYUNDAI SONATA LIMITED IS TAKEN CARE OF IN ACCORDANCE WITH THE REQUIREMENTS OF THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT. I HAVE ASKED HYUNDAI TO REPAIR THIS VEHICLE. HOWEVER, I WAS TOLD THAT THE WARRANTY HAS RUN OUT ON THIS VEHICLE. I INDICATED THAT THIS IS A MANUFACTURED DEFECT AND SHOULD RESOLVED IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662953December 8, 2014
EXTERIOR LIGHTING
WITHIN THE LAST YEAR AND A HALF I HAVE REPLACED THE LOW BEAM HEADLIGHTS APPROXIMATELY 6 TIMES. 3 TIMES ON THE RIGHT HEADLIGHT AND 3 ON THE LEFT. MY MECHANIC CAN NOT TELL ME WHAT IS CAUSING THIS. HE SAID IT LOOKS LIKE A GROUNDING PROBLEM. HAVE YOU HAD ANY REPORTS OF THIS PROBLEM OR IS THIS AN ISOLATED PROBLEM? THE COST OF THESE BULBS ARE GETTING TOO MUCH TO BEAR. IT SEEMS TO BE GETTING WORSE BECAUSE I REPLACED THE LEFT LIGHT LAST WEEK AND THE RIGHT LIGHT TODAY (12-8-14). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662992December 8, 2014
ENGINE
I WAS DRIVING ON THE HIGHWAY WHEN MY CAR THREW A CRANK ROD. IN DOING SOME RESEARCH I SEE THAT THIS HAS HAPPENED ON NUMEROUS VEHICLES HAVING FAULTY BOLTS ON THE CRANK ROD CAP. THERE HAS BEEN NO RECALL BUT IS AN ONGOING ISSUE WITH MANY OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662355December 5, 2014
EXTERIOR LIGHTING:HEADLIGHTS, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE STOPPED, HE WAS MADE AWARE THAT THE DRIVERS SIDE HEADLIGHT FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT BOTH HEAD LAMP ASSEMBLIES NEEDED TO BE REPLACED. THE MECHANIC INFORMED THAT THE PASSENGER SIDE HEADLIGHT WAS BURNED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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