Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10672974January 16, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE FRONT PASSENGER'S SIDE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE FAILURE RECURRED SEVERAL TIMES. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V161000 (AIR BAGS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672672January 15, 2015
STEERING
TRAVELING AT SPEEDS 60+ MPH ON INTERSTATE AND 2 LANE SPLIT HIGHWAYS THE VEHICLE WILL PULL TO THE LEFT. VEHICLE REQUIRES CONSTANT CORRECTION AND ATTENTION WHICH BECOMES EXHAUSTING ON A LONG DRIVES. ISSUE HAS BEEN BROUGHT TO HYUNDAIS ATTENTION HOWEVER THEY HAVE INFORMED ME THAT THE VEHICLE IS OPERATING AS DESIGNED AND THERE IS NO FIX FOR IT. I URGE ALL HYUNDAI SONATA OWNERS TO MAKE A FORMAL COMPLAINT. THIS PROBLEM NEEDS TO BE CORRECTED BEFORE SOMEONE IS HURT OR EVEN WORSE KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672674January 15, 2015
STEERING
HAVING TO CONSISTENTLY OVER COMPENSATE STEERING WHILE DRIVING ON HIGHWAY. STEERING HAS A TENDENCY TO VEER TO LEFT AND RIGHT WITHOUT ANY ADVERSE ROAD CONDITIONS, AND REQUIRING ME TO CONSISTENTLY COMPENSATE AND CORRECT THE STEERING. GIVES AN APPEARANCE OF NEARLY LOCKING INTO PLACE WHEN VEERING. ALIGNMENTS GOOD, PRESSURE AND TIRES GOOD. HAVE REPORTED 3 TIMES TO DEALER AND DEALER STATES CONDITION OF STEERING IS NORMAL AND EXPECTED? DEALER ADJUSTED THE ELECTRONIC SENSOR STEERING TO HIGH TO COMPENSATE FOR STEERING ISSUES, THUS INCREASED THE VEERING OF THE STEERING OF WHICH MADE MATTERS WORSE. DEALER STATES THEY CAN NOT REPLACE STEERING AND IS AS MANUFACTURER DESIGNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672396January 14, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. AFTER REFUELING THE VEHICLE, A STRONG FUEL ODOR EMITTED IN AND AROUND THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672450January 14, 2015
SERVICE BRAKES
MY 2013 SONATA WAS MAKING A LOUD NOISE WHEN I APPLIED THE BRAKES. I TOOK IT TO MY MECHANIC WHO STATED I NEEDED BRAKE PADS AND ROTORS. I WAS TOLD THAT IT WAS SUSPICIOUS THAT MY REAR BRAKES WERE ALMOST NEW AND THE FRONT WERE WORN DOWN TO THE ROTORS WITH 18,000 MILES AFTER OWNING THE CARE OVER 2 YEARS. THE DEALER DENIED ANY RECALLS ON THE BRAKES. A FEW MONTHS PRIOR, THIS SAME CAR DRIFTED OUT OF PARKING ONTO THE MIDDLE OF A BUSY ROAD. WHEN I TOOK THE CAR TO THE DEALER, THEY DENIED ANY PROBLEMS WITH THE CAR. I CALLED THE CORPORATE OFFICE AND WAS TOLD TO TAKE IT TO ANOTHER DEALERSHIP. HYUNDAI DEALERSHIPS DOES NOT TREAT THEIR CUSTOMERS WITH RESPECT AND THEY DO NOT OWN THE PROBLEMS WITH THEIR VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672492January 14, 2015
STRUCTURE:BODY
THE DRIVERS SIDE INTERIOR DOOR HANDLE IS MADE OF ARTIFICIAL "CHROME". A FEW DAYS AGO, I OPENED THE DOOR AND GOT A SEVERELY LACERATED FINGER WHICH BLED A LOT. I WROTE TO HYUNDAI ABOUT MY INJURY. THEY SYMPATHIZED, BUT SAID THE CAR WAS OUT OF WARRANTY. AS MY VEHICLE ONLY HAS 31,186 MILES ON IT AND IS HOUSED IN MY GARAGE, I DID NOT EXPECT TO BE INJURED BY A DEFECTIVE DOOR HANDLE ON A PRISTINELY MAINTAINED VEHICLE. THIS IS A KNOWN ISSUE, AS I HAVE FOUND HUNDREDS OF POSTS ON THE INTERNET ABOUT INJURIES FROM THIS HANDLE. NHTSA HAS PREVIOUSLY ISSUED A RECALL FOR EARLIER MODEL HYUNDAI'S WITH THIS SAME PROBLEM. HERE IS ONE OF THE MANY QUOTES THAT I FOUND.... "HYUNDAI IS RECALLING 91,000 SONATAS BECAUSE THE CHROME PLATING ON THE UPPER EDGE OF THE INTERIOR HANDLE MAY WEAR, "CAUSING CRACKING OR SEPARATION BETWEEN THE CHROME PLATING ON THE INBOARD AND OUTBOARD SURFACES OF THE HANDLE." NHTSA SAYS THE SHARP EDGE CAN CAUSE "LACERATION INJURIES TO ANYONE USING THE DOOR HANDLE." PLEASE LET ME KNOW WHAT CAN BE DONE BEFORE MORE PEOPLE ARE INJURED BY THIS DEFECT. THANKS SO MUCH! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10672517January 14, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE DOORS LOCKED INDEPENDENTLY AND WITHOUT WARNING. THE CONTACT STATED THAT WHEN THE DRIVER SIDE DOOR WAS OPENED, THE ALARM WOULD SOUND, THE VEHICLE FAILED TO START, AND THE ANTI-THEFT MODE ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672522January 14, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE DECELERATED AND FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT DIAGNOSED THAT THE MANIFOLD ABSOLUTE PRESSURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,400. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672588January 14, 2015
ELECTRICAL SYSTEM
GO TO UNLOCK CAR WITH KEY FOB OR PUSH BUTTON ENTRY SWITCH, IT DOES NO WORK, UNLOCK CAR MANUALLY WITH KEY AND THEN TRY TO START THE CAR AND DASH INDICATES KEY NOT DETECTED. THE CAR IS NOT DETECTING MY KEY FOB, WHETHER IN OR OUT OF THE VEHICLE. I HAVE TO MANUALLY START THE CAR BY INSERTING FOB INSIDE THE MIDDLE CONSOLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672583January 14, 2015
STEERING
THE CAR MAKE A LOUD THUMP AND THE STEERING IS LOOSE WHEN YOU TURN THE STEERING WHEEL FROM SIDE TO SIDE HAD IT CHECK OUT AND STATED IT MIGHT BE THE BEARINGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672121January 13, 2015
STEERING
POWER STEERING FAILED TOTALLY ON 1/12/15--MANUAL HARD STEERING WORKED. IN SEPTEMBER I TOOK SONATA IN FOR STOP LIGHT RECALL AND ALSO HAD A 4 WHEEL ALIGNMENT DONE. GOT 5 MINUTES DOWN THE ROAD WHEN THE ESC LIGHT CAME ON WHICH WAS SUPPOSED TO BE A PROBLEM IN THE RECALL. I TOOK IT RIGHT BACK AND THEY SAID SOMETHING PROBABLY DIDN'T GET RESET AFTER THE ALIGNMENT. EVER SINCE THE POWER STEERING WAS VERY TIGHT AND SOMETIMES INTERMITTENT UNTIL THE CAR WAS WARMED UP. COMPUTER CHECK SHOWED NOTHING WRONG. WORKED WELL FOR ABOUT 4 WEEKS AND THEN POWER STEERING TOTALLY DISAPPEARED ON 1/12/15--CAR WAS TOWED TO HYUNDAI DEALER. DIAGNOSIS: COUPLER SEIZED UP--MAYBE CORROSION OR WEAR??? I HAD A TRULY PERFECT CAR WHEN I WENT FOR RECALL NOW I HAVE A HUGE REPAIR BILL. I AM THE ONLY DRIVER OF THIS GARAGED CAR WITH LOW MILEAGE--SOMETHING DOESN'T SEEM RIGHT WITH THIS WHOLE SCENARIO. COULD THE ROT THAT IS REPORTED IN A SECOND RECALL OF THE REAR BE ALSO HAPPENING IN THE FRONT END? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672145January 13, 2015
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2001 HYUNDAI SONATA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION). THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER THE RECALL BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR SUSPENSION UPPER CONTROL ARMS NEEDED TO BE REPLACED DUE TO CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 153,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672235January 13, 2015
POWER TRAIN
SEP 2014: RECEIVED A RECALL NOTICE THAT THE TRANSMISSION SHIFT CABLE MAY DETACH FROM THE SHIFT LEVER PIN. SEP 2014: CONTACTED HYUNDAI SERVICE CENTER, BRANDON HYUNDAI, 9915 ADAMO DRIVE E, TAMPA FL 33619 AND WAS GIVEN AN APPOINTMENT FOR SEP 22/14 TO HAVE THE RECALL ISSUE TAKEN CARE OF. SEP 22/14: TOOK VEHICLE TO HYUNDAI SERVICE CENTER; HOWEVER, WAS INFORMED THAT THE PART WAS ON ORDER AND SOMEONE WOULD CONTACT ME ONCE THE PART WAS AVAILABLE. OCT 1/2014: CONTACTED HYUNDAI CUSTOMER SERVICE AT 855-671-3058 AND SPOKE TO [XXX] (# [XXX]) AS NO ONE CONTACTED ME AND I AM ASSUMED THAT THE PART WAS STILL NOT AVAILABLE. DEC 3/14: CONTACTED HYUNDAI CUSTOMER CONNECT CENTER AT [email protected] FOR ASSISTANCE. DEC 3/14: HYUNDAI MOTOR AMERICA ADVISED ME "WE WILL CONTACT BRANDON HYUNDAI ON YOUR BEHALF TO SEE WHEN PARTS WILL ARRIVE. WE WILL CONTACT YOU WITHIN 3-5 BUSINESS DAYS WHEN AN UPDATE TO YOUR CASE IS AVAILABLE AND LOOK FORWARD TO ASSISTING YOU FURTHER." TO DATE: NO ONE HAS CONTACTED ME AND I AM STILL DRIVING A VEHICLE THAT HYUNDAI RECALLED TO HAVE A DEFECTIVE PART FIXED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672218January 13, 2015
STRUCTURE:BODY
THE DRIVER SIDE FRONT DOOR HANDLE FELL OFF AS I OPENED THE DOOR. SINCE THEN, THREE OTHER HANDLES HAVE FALLEN OFF, THE RIGHT REAR AND THE LEFT REAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672223January 13, 2015
ELECTRONIC STABILITY CONTROL (ESC)
AS I WAS TURNING THE CORNER FROM A STOP SIGN, (I BELIEVE IT MAY HAVE BEEN WET ON THE ROAD THAT MORNING) I WAS NOT TURNING FAST/SHARP OR HARD; KINDA SLOW BECAUSE OF THE WET GROUND AND HOW THAT ROAD IS, I SLOWLY TURNED CORNER AND THEN THE LIGHT FLASHED ON AND I LOOKED AT MY DASH AND THEN SAW THAT THE ESC LIGHT CAME ON AND STAYED ON. I DROVE ABOUT ANOTHER 20 MINS TO WORK AND THE LIGHT NEVER WENT OUT. AFTER I GOT TO WORK, I CUT THE CAR OFF AND THE LIGHT WENT OUT, BUT LATER THAT EVENING WHEN I WAS LEAVING WORK, IT CAME BACK ON AND HAS BEEN ON EVER SINCE AND TODAY IS JAN. 13, 2015. SO IT HAS BEEN ON A LITTLE LESS THAN A WEEK NOW. NEED SOME IDEA ON WHAT IS CAUSING IT TO COME ON AND WHAT NEEDS TO BE DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671737January 12, 2015
POWER TRAIN
I WAS DRIVING ON A 25 MPH STREET BUT WHEN I MERGE TO 50MPH HIGHWAY I NOTICE THE ENGINE IS NOT ACCELERATING WELL, IT SOUND LIKE THE GEAR WAS STUCK TO A LOWER POSITION. THEN THE PROBLEM CAME WHEN I DECIDED TO PULL OVER AND TRIED TO PARK, THE SHIFT LEVER WAS STUCK IN THE DRIVE POSITION. THE CAR STOP WHEN I SHUT OFF THE ENGINE AND CALLED FOR ROADSIDE ASSISTANCE. THE DEALER TOLD ME THAT IT WASN'T CONNECTED W/ THE RECALL AND THEY DON'T KNOW EITHER THE CAUSE OF IT BECAUSE THEY TOLD ME THAT IT DIDN'T REGISTERED IN THE CAR COMPUTER THE CODE. JUST CONCERNED OF SAFETY ABOUT THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671779January 12, 2015
STEERING, SUSPENSION
TWO ISSUES: 1. I PURCHASED THE VEHICLE USED IN DECEMBER 2012. IMMEDIATELY NOTICED A LEFT PULL, SO THE DEALERSHIP AGREED TO ALIGN THE VEHICLE PRIOR TO US DRIVING OFF THE LOT. SINCE THEN, THE CAR HAS NEVER BEEN PROPERLY ALIGNED WITH THE DEALERSHIP CONSISTENTLY STATING "YOU MUST BE HITTING TOO MANY POTHOLES". I DRIVE A SONATA, NOT AN OFF-ROAD VEHICLE. ABSOLUTE BOLOGNA! I'VE GONE THROUGH 2 NEW TIRES AND THREE ALIGNMENTS SINCE WITH THE LEFT PULL STILL OCCURRING. FINALLY, I DECIDED TO GIVE UP ON THE DEALER AND TAKE IT TO A LOCAL REPAIR SHOP WHO INFORMED ME I'LL NEED TO INSTALL AN AFTERMARKET CAMBER BOLT KIT AND THIS IS A KNOWN ISSUE IN SONATAS. I'M HOPING THIS WILL FIX THE PROBLEM, BUT IT SEEMS UTTERLY RIDICULOUS THAT NONE OF THE HYUNDAI DEALERSHIPS WOULD ANTE UP AND TAKE THE BLAME FOR THIS AND CONSISTENTLY TOOK MY MONEY FOR AN ALIGNMENT THAT NEVER FIXED THE PROBLEM. 2. LOUD CLICKING WHEN TURNING LEFT OR RIGHT AT ANY SPEED WHICH IS GETTING SIGNIFICANTLY WORSE. THE CLICKING WAS MILD WHEN I FIRST PURCHASED THE VEHICLE AND HAS SINCE GOTTEN SIGNIFICANTLY WORSE. WHEN I SPOKE WITH THE DEALERSHIP ABOUT THIS, THEY WANT TO CHARGE ME ANOTHER $200+ TO FIX. **NEEDLESS TO SAY, I WILL NEVER PURCHASE A SONATA AGAIN. THEY DON'T TAKE RESPONSIBILITY FOR ANYTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671788January 12, 2015
VISIBILITY/WIPER
WE HAVE A 2007 HYUNDAI SONATA WITH TWO DEFECTIVE SUN VISORS. ONE STARTED TO FALL DOWN AND NOT STAY UP IN POSITION ABOUT 3 YEARS AGO. NOW BOTH ARE DEFECTIVE AND STAY DOWN ALL THE TIME AND ARE NOT ABLE TO STAY UP AT ALL GREATLY EFFECTING THE VISIBILITY FROM WITHIN THIS VEHICLE. I'M A TALL PERSON AND HAVE TO CONSTANTLY SHIFT THE VISOR ON BOTH SIDES IN ORDER TO SEE ONCOMING TRAFFIC. HYUNDAI HAS A "CAMPAIGN" NOTICE FOR 2006-2008 SONATA'S WITH THE SAME PROBLEM BUT ONLY IN WARM STATES. THE COST OF THE VISORS ARE BETWEEN $90 AND $100 DOLLARS. HYUNDAI OFFERED TO GIVE US $100.00 TOWARD OUR NEXT SERVICE, BUT WE'D JUST LIKE TO HAVE THE DEFECTIVE PARTS REPLACED LIKE IN THE WARM STATES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672008January 12, 2015
STEERING, POWER TRAIN
I PURCHASED A USED 2011 SONATA ON 3/19/14. WITHIN A FEW DAYS, I NOTICED THAT WHEN I REACHED 70 MPH, THE STEERING WHEEL BEGAN TO VIBRATE VIOLENTLY. I CALLED THE SERVICE MANAGER AT THE DEALERSHIP WHO SAID IT SOUNDED LIKE THE WHEEL ALIGNMENT. SINCE I WORK ONLY 6 MI. FROM HOME AND I HARDLY EVER DROVE 70 MPH, AND THE DEALERSHIP IS ABOUT AN HOUR'S DRIVE FROM HOME, IT WAS NOT UNTIL 5/19 THAT I HAD THE ALIGNMENT DONE. I PAID $58.40 FOR THE WORK, ON THE WAY HOME I FOUND THAT IT STILL VIBRATED AT 70 MPH. DUE TO HAVING RECENTLY SPENT SO MUCH TO BUY THE CAR, I COULDN'T AFFORD TO SPEND ANY MORE ON IT THEN AND DECIDED TO KEEP MY SPEED UNDER 70 UNTIL I HAD MORE MONEY. ON ABOUT 9/8, THE STEERING WHEEL STARTING MAKING A GRINDING NOISE WHEN I TURNED THE WHEEL WHEN BACKING OUT OF MY PARKING PLACE. ON 9/10 I CALLED THE SERVICE MANAGER AT THE DEALERSHIP AGAIN WHO SUGGESTED I TAKE MY CAR SOMEWHERE CLOSER TO HOME. I TOOK MY CAR TO AN AUTOMOTIVE REPAIR COMPANY, WHO WAS RECOMMENDED BY SEVERAL FRIENDS. HE REMOVED THE DRIVESHAFT AND SAID THE COUPLING WAS "DUST" AND IT WAS METAL AGAINST METAL. HE THEN SAID THERE WAS A SAFETY NOTICE BUT NOT A SAFETY RECALL ON THIS PROBLEM. FROM THAT DAY FORWARD I HAVE HAD NO VIBRATION IN THE STEERING WHEEL. I BELIEVE THERE SHOULD BE A SAFETY RECALL BEFORE SOMEONE GETS HURT OR KILLED. I WOULD ALSO LIKE MY $421.40 REIMBURSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671663January 11, 2015
STRUCTURE:BODY, EQUIPMENT ADAPTIVE/MOBILITY
I WAS DRIVING DOWN THE INTERSTATE GOING AROUND 60-65MPH. I HEARD A LOUD BOOM THAT SOUNDED LIKE A GUNSHOT, AS SOON AS I HAD A SAFE MOMENT TO PULL OVER I THEN REALIZED IT WAS MY SUNROOF THAT HAS BUSTED. I THEN WAS ABLE TO STEP OUT OF MY CAR AND REALIZED MY SUNROOF HAD BUSTED FROM THE INSIDE OUT. I AM VERY THANKFUL THAT I WAS ABLE TO STAY CALM, COOL, AND COLLECTIVE. I COULDN'T IMAGINE IF THE PULL OF MY SUNROOF FROM INSIDE THE CALL HAD BEEN OPENED. IT WOULD HAVE DEFIANTLY CAUSED A HAZARD NOT ONLY TO MYSELF BUT TO OTHER PASSENGERS AND DRIVERS ON THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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