Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11395830February 11, 2021
ENGINE
I WAS DRIVING TO WORK WHEN A WARNING SHOWED UP ON MY VEHICLE. THE WARNING MESSAGE SAID: CHECK HYBRID SYSTEM, TURN OFF ENGINE. THE CHECK ENGINE LIGHT CAME ON RIGHT AWAY AND ANOTHER LIKE SHAPED IN A TRIANGLE FORM WITH HEV WRITTEN INSIDE OF IT CAME ON AS WELL. I PULLED ASIDE AND TURN OFF THE ENGINE AND CALL HYUNDAI. I WAS TOLD THEY DO NOT HAVE A REMEDY FOR THE ENGINE RECALL YET, AND THEY ASKED ME FOR $9444 TO FIX THE PROBLEM IT'S NOT THEIR PROBLEM EVEN THOUGH THEY HAVE THE RECALL ON THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395610February 10, 2021
ENGINE
JANUARY 11,2021 I WAS DRIVING DOWN HIGHWAY 98 IN APALACHICOLA FLORIDA AND ALL MY LIGHTS ON MY DASHBOARD POPPED UP I PULLED OVER LOOKED UNDER MY HOOD AND SEEN SOME BLACK SMOKE THEN NEXT THING I KNOW MY ENGINE WAS ON FIRE SO I CALLED 911 THEY SENT OUT THE FIRE DEPARTMENT AND POLICE ..
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11395653February 10, 2021
FUEL/PROPULSION SYSTEM
MY 2017 SONATA HAS STALLED WHILE IDLING IN DRIVE. THE CAR COMPLETELY STOPPED AT A RED LIGHT; RPMS DROPPED AND IT STOPPED. PRIOR TO THIS HAPPENING, I HAD COMPLAINED TO MY LOCAL DEALER THAT WHEN IDLING, IT HAS DROPPED IN RPMS AND FELT LIKE IT WANTED TO CUT OFF BUT DID NOT...UNTIL TODAY. AT THAT VISIT, I HAD THE FUEL SYSTEM SERVICED, AS THEY THOUGHT THAT MAYBE THIS WOULD HELP. THAT WAS APPROXIMATELY 2 WEEKS AGO AND NOW IT HAS COMPLETELY STOPPED AT A LIGHT. I AM TAKING THE CAR BACK IN AS I AM NOT CERTAIN WHAT ELSE IT COULD BE...MAYBE MASS FLOW SENSOR? I HAVE SEEN WHERE THE 2018 SONATA HAD A RECALL REGARDING HESITATION/STALLING ISSUES AND NOW I AM WONDERING IF THE 2017 HAS ISSUES AS WELL. I AM AFRAID TO DRIVE IT IN HEAVY TRAFFIC AS NOW IT MAY CUT OFF ON ME AND NOT START UP AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395407February 9, 2021
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE STALLED. THERE WAS SMOKE AND FIRE DETECTED FROM UNDERNEATH THE HOOD. THE CHECK ENGINE AND ABS WARNING LIGHTS WERE ILLUMINATED. IN ADDITION, THE OIL WARNING INDICATOR LIGHT WAS FLASHING. A POLICE REPORT WAS NOT FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO REPORTED INJURIES. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11395435February 9, 2021
STEERING, WHEELS
EVERY TIME IT'S BAD WEATHER I HAVE THIS TERRIBLE SHACKING AND DON'T KNOW WHAT IT IS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395461February 9, 2021
ENGINE
I CURRENTLY HAVE A 2012 HYUNDAI SONATA HYBRID WITH AN ACTIVE LOAN. I TOOK MY CAR TO A LOCAL DEALERSHIP FROM CARMAX'S REPAIR PAL CERTIFIED SHOPS BECAUSE MY CAR WAS SHAKING AND PRODUCING A RATTLING SOUND. I DROVE MY CAR TO THE CAR REPAIR AND WAS LATER TOLD MY CAR IS NO LONGER STARTING UP AND THEY NEEDED ME TO GET IT TOWED OFF THEIR LOT AT MY EXPENSE. I TOWED THE CAR TO A HYUNDAI REPAIR SHOP. I WAS TOLD THAT MY ENGINE IS DEAD AND I NEED A NEW ONE. THE QUOTE WAS APPROXIMATELY $10,000 TO GET A NEW ENGINE. THE INSURANCE COMPANY REFUSED TO PAY FOR THE ENGINE. MY CAR NOW SITS IN FRONT OF MY HOME (INOPERABLE) WHILE I'M PAYING OFF THE LOAN. I CANNOT AFFORD A NEW CAR. I WAS NOT TOLD ABOUT AN ENGINE RECALL FOR THIS MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395497February 9, 2021
ENGINE, FUEL/PROPULSION SYSTEM
2/6/2018-HAD RECALL INSPECTION DONE AT CLAREMONT HYUNDAI. ALL SYSTEMS DEEMED OK. APPARENTLY, THE ENGINE SHOULD HAVE BEEN REPLACED. I WANT HYUNDAI TO REPLACE MY ENGINE, AND REIMBURSE ME FOR REPAIRS. 2019-HAD 1 INSTANCE OF ENGINE CUTTING OFF WHILE DRIVING ON A CITY STREET. 2020-HAD 2 INSTANCES OF ENGINE CUTTING OFF WHILE DRIVING; ONCE ON A CITY STREET, ONCE ON A FREEWAY. VERY DANGEROUS! 2/5/21-ENGINE CUT OFF WHILE DRIVING ON FREEWAY. ENGINE LIGHT STAYS ON CONTINUALLY. PAID $1,500 FOR REPAIRS. (1 ITEMIZED RECEIPT FOR FULL AMOUNT, 2 SEPARATE RECEIPTS FOR SEPARATE CREDIT CARD PAYMENTS). ENGINE LIGHT REMAINS ON, ENGINE CONTINUES TO CUT OFF WHILE DRIVING. MECHANICS CAN FIND NO REASON FOR PROBLEM. .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395247February 8, 2021
STEERING
I WAS DRIVING AND MY STEERING WHEEL RANDOMNLY LOCKS UP. PULLING MY CAR IN DIFFERENT LANES. I READ SO MANY OF THE SAME COMPLAINTS. Y'ALL NEED TO DO SOMETHING ABOUT THIS.*DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395322February 8, 2021
ENGINE
EXCESSIVE OIL CONSUMPTION. I BOUGHT THE CAR IN USED CONDITION BACK IN JUNE 2019 WITH APPROXIMATELY 82,000 MILES ON IT. IT CURRENTLY HAS 125,000 MILES ON IT AND ONLY RECENTLY HAVE I BEEN EXPERIENCING THIS ISSUE. I CHANGE THE OIL ON THIS CAR EVERY 5,000 MILES OR SO SINCE I DO PLENTY OF COMMUTING FOR WORK. THE LAST TIME I TOOK MY CAR TO GET THE OIL CHANGED BEFORE I NOTICED THE PROBLEM WAS IN DECEMBER 2020. I NEVER BOTHERED TO CHECK THE OIL BECAUSE I HAD COMPLETE CONFIDENCE THAT THE OIL WAS TOPPED OFF AT EVERY OIL CHANGE. HOWEVER, I STARTED NOTICING THAT THE CAR FELT FORCED WHENEVER I TRIED TO ACCELERATE. I ALSO STARTED NOTICING A SUBTLE RATTLING NOISE COMING FROM UNDER THE HOOD WHENEVER I WOULD TRY TO ACCELERATE. I HAD A MECHANIC CHECK MY CAR IN JANUARY 2021 WHEN HE CHECKED THE OIL LEVELS AND POINTED OUT THAT THERE WAS NOTHING ON THE DIPSTICK. WHAT IS EVEN STRANGER IS THAT NO DASHBOARD LIGHT HAD COME ON. I HAD DRIVEN THE CAR APPROXIMATELY 2,500 SINCE THE THE OIL CHANGE IN DECEMBER AND IT WAS ALREADY EMPTY. I CHECKED UNDER THE CAR WHERE I PARK BOTH AT HOME AND AT WORK AND THERE ARE NO OIL SPILLS ON THE GROUND. I'VE READ SEVERAL FORUMS WHERE PEOPLE HAVE THE SAME ISSUE WITH OLDER MODELS OF THIS CAR AND THERE ARE RECALLS FOR THOSE MODELS. HOWEVER, I'VE ALSO COME ACROSS FORUMS WHERE PEOPLE ARE EXPERIENCING THE SAME ISSUE WITH NEWER MODELS SUCH AS MINE. I WILL BE TAKING THIS CAR TO A HYUNDAI DEALER TO ADDRESS THE ISSUE. BUT AT THIS POINT, I HAVE TO ADD ABOUT QUART OF OIL EVERY JUST TO KEEP IT FULL AND TO PREVENT THE ENGINE FROM SEIZING WHILE I AM DRIVING. THIS IS A HUGE CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395047February 7, 2021
SERVICE BRAKES, ENGINE, FUEL/PROPULSION SYSTEM
THE CATALYST CONVERSION IS NOT WORKING RIGHT I HAVE CHANGE IT AND IT STILL HAVE GAS SMELLS COME INTO THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394922February 6, 2021
FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
2012 HYUNDAI SONATA ON MAY 8,2020 HYUNDAI REPLACED MY ENGINE DUE TO A RECALL .ON AUGUST 18,2020 I HAD COMPLAINED ABOUT THE SMELL OF GAS THAT I SMELLED IN MY CAR . THEY INSPECTED MY VEHICLE AND SAID IT WAS FINE . BUT EVERY SO OFTEN I KEPT SMELLING GAS INSIDE MY CAR BUT NO ENGINE LIGHT OR ANY LIGHT TURNED ON AND PLUS I THOUGHT IT WAS FINE SINCE HYUNDAI INSPECTED MY CAR BUT FEBRUARY 4, 2021 I WAS PARKED WITH MY VEHICLE RUNNING AND THE FUEL SMELL STARTED GETTING WORSE , ENTERING MY VEHICLE THROUGH THE AIR VENT. MY VEHICLE WOULD SMELL LIKE GAS EVEN WHEN IT WAS TURNED OFF . SO I TURNED MY CAR OFF AND I HEARD LOUD BOILING BUBBLE NOISES INSIDE MY CAR WHICH IS STRANGE. I WAITED A FEW MINUTES TURNED MY CAR ON AND THEN MY THERMOSTAT MAXED OUT ALL THE WAY TO HOT SO I SHUT MY CAR OFF . I CALLLED HYUNDAI & TOOK MY CAR TO THE PALM SPRINGS DEALERSHIP AND THEY INSPECTED IT AND TOLD ME THAT IT'S THE HIGH PRESSURE FUEL PIPE . MY VEHICLE IS STILL AT THE DEALERSHIP BECAUSE I CAN'T AFFORD $1000.00 TO PAY FOR SOMETHING THAT'S A RECALL. ESPECIALLY SINCE I COMPLAINED ABOUT THE GAS SMELL ON AUGUST 2020 . ALSO MY RIGHT TAIL LIGHT IS COMPLETELY OUT . I REPLACED THE BULBS MULTIPLE TIMES BUT IT ENDED UP BURNING OUT . THE WIRES ARE BURNT AND MELTED. THIS IS CAR IS NOTHING BUT PROBLEMS .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394862February 5, 2021
UNKNOWN OR OTHER
IT STARTED WITH RANDOM ELECTRICAL/WIRING PROBLEMS. RADIO VOLUME, AC SUDDENLY STOPS WORKING, THEN STARTS AGAIN, ETC... NOW IT STARTS OR DOESN'T START AT RANDOM. WHEN IT DOESN'T START, I WAIT A FEW MINUTES TO AN HOUR, THEN IT RANDOMLY STARTS WITHOUT ANY BATTERY JUMP OR OTHER ASSISTANCE. LOCAL MECHANICS ARE NOT ABLE TO DIAGNOSE THIS ISSUE BUT TELL ME IT IS A COMMON PROBLEM WITH THESE CARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394872February 5, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE LOCK FOR THE TRUNK , OPEN AUTOMATICLY , IT STAY LOCK AND WONT OPEN....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394895February 5, 2021
STRUCTURE:BODY
RETURNED HOME FROM TRAVEL TO FIND ANTENNA COVER WAS MISSING. COVER WAS ATTACHED PRIOR TO THIS DRIVE. COVER LIKELY FLEW OFF WHILE DRIVING. WAS UNABLE TO LOCATE. ROUGHLY 15 MILES WERE DRIVEN DURING THIS TRIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394770February 5, 2021
ENGINE
VCM MOTOR KNOCK SENSOR P126 ERROR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394697February 4, 2021
AIR BAGS, ELECTRICAL SYSTEM
THE AIRBAG DASH LIGHT INTERMITTENTLY COMES ON AND OFF, IT HAS THROWN A B1490 CODE ALTHOUGH THE CAR HAS NEVER BEEN IN ANY MAJOR ACCIDENTS BEFORE. I HAVE READ THAT IT IS A COMMON ISSUE AMONG VEHICLES LIKE MINE, HOWEVER THERE IS NO RECALL THOUGH I'VE SEEN MANY COMPLAINTS ABOUT IT ON ONLINE FORUMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394715February 4, 2021
ENGINE
MY CAR WAS UNDER THE HYUNDAI ENGINE RECALL CAMPAIGN THE ENGINE WAS REPLACED AT 60K NOW HAVE 113K THE CAR STAR TO GIVING ISSUES AND SMOKE FOR THE ENGINE CAP AND MUFFLER AND OIL DISPTICK THE CAR WAS TAKE TO THE DEALERSHIP BECAUSE WAS UNDER THE HYUNDAI EXTENDED WARRANTY UNTIL 120K OR LIFE TIME AFTER THE DEALER MAKE THE INSPECTION THEY CONTACT HYUNDAI AND THEY ASK FOR PICTURES THE PICTURES WAS SENDED CAR WAS FINE NO OIL DEPOSITED EVERYTHING WAS CLEAN HYUNDAI AFTER 6 DAYS O BACK AND FOR THEY DENIED THE ENGINE CLAIM DEMANDING THE THE CAR WAS NO UNDER WARRANTY IF MY CAR WAS UNDER THE EXTENDED HOW THEY SAID THAT WITHOUT EVEN GIVE AN EXPLANATION I ATTACHED THE CONVERSATION BETWEEN THE DEALERSHIP ANS HYUNDAI DEALER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394747February 4, 2021
ENGINE
WHILE DRIVING ON THE INTERSTATE, THE CAR ENGINE COMPLETELY STOPPED. I WAS ABLE TO MAINTAIN STEERING AND BRAKES TO MAKE IT SAFELY TO THE SIDE OF THE INTERSTATE. NO WARNING LIGHTS WERE ACTIVE PRIOR TO THE ENGINE STOPPING. THE VEHICLE WAS TOWED TO AN AUTO SHOP WHICH STATED THE ENGINE WAS SEIZED AND UNABLE TO MANUALLY TURN OVER. ATTACH IS THE REPORT FROM THE AUTO REPAIR SHOP. THE RECALL NUMBER IS 162 PER INTERNET SEARCH. I HAVE MAINTAINED SCHEDULED OIL CHANGES THROUGHOUT MY OWNERSHIP OF THIS VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394391February 3, 2021
ENGINE
IN OCTOBER 2020 MY CAR WAS RUNNUNG PERFECT, THEN ALL OF A SUDDEN WITHOUT ANY WARNING LIGHT OR ANYTHING MY CAR STARTED MAKING A LOUD KNOCKING NOISE WHILE IN MOTION AND FIVE MINUTES LATER STALLED IN THE MIDDLE OF THE STREET. I WAS NOT TURNING, I WAS DRIVING STRAIGHT. I TOOK IT TO A HYUNDAI DEALER AND THEY SAID THEY COULDN'T REPLACE ENGINE BECAUSE IT WAS OVER THE MILES. I RECEIVED A LETTER ABOUT THE ROD GOING IN MY CAR ENGINE AND CONTACTED HYUNDAI AND THEY SAID THAT IT WAS WHAT WENT WRONG WITH MY CAR BUT THEY HAD TO WAIT UNTIL A REMEDY WAS PUT IN PLACE. I HAVE BEEN 5 MONTHS WITHOUT MY CAR AND I HAVE 3 KIDS. I'M CONTACTING BECAUSE THIS IS A MAJOR LIFE INCONVENIENCE. ESPECIALLY DURING THE PANDEMIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394429February 3, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
BRAKE PEDAL WENT TO THE FLOOR. HORRIBLE GRINDING SOUND FROM ALL THE WHEELS. CHIMING. HYBRID SYSTEM WARNING. WAS DRIVING AND HAD TO PULL TO THE SIDE OF THE STREET. FOUND OUT THAT THE THE HYDRAULIC POWER UNIT IS AT FAULT AND HAD TO BE REPLACED. MY CAR IS OUT OF WARRANTY AND I HAD TO PAY OVER 2000 OUT OF POCKET. COMPLAINED TO HYUNDAI COSTUMER SERVICE AND ALSO TO THE BBB AND THEY ALL TOLD ME TO FILE A REPORT WITH YOU. THIS IS AN ONGOING ISSUE WITH THE SONATA HYBRID SINCE 2019. THE INFORMATION IS FOUND IN HYUNDAI FORUM WEBSITE. HTTPS://WWW.HYUNDAI-FORUMS.COM/THREADS/BRAKES-FAILURE-ON-SONATA-HYBRID.155580/PAGE-5 THIS ISSUE SHOULD PLEASE BE INVESTIGATED FOR RECALL PURPOSES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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