Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11397968February 25, 2021
UNKNOWN OR OTHER
YOU DID A RECALL A NUMBER OF YEARS AGO ON THE CHROME ON THE INTERIOR DOOR HANDLES PEELING OFF AND BEING HAZARDOUS. NOW THE SAME THING IS HAPPENING TO THE CHROME ON THE GEAR SHIFT HANDLE. IT IS VERY SHARP AND HAS MADE MINOR CUTS TO THE RIGHT HAND WHILE SHIFTING THE VEHICLE. THE VEHICLE WAS STATIONARY. IT IS AN ONGOING PROBLEM AS THE CHROME KEEPS PEELING OFF A LITTLE AT A TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397670February 24, 2021
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE FUEL TANK WAS LEAKING. THE VEHICLE WAS THEN TAKEN TO BILL DUBE HYUNDAI (271 MAIN ST, WILMINGTON, MA 01887) WHERE THEY DIAGNOSED THAT FUEL TANK WAS LEAKING DUE TO A CRACK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V934000 ( ENGINE, FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 104,000.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397759February 24, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
VEHICLE CONTINUOUSLY ALERTS THAT THE HOOD IS OPEN WHEN IT IS IN FACT CLOSED. HOOD LATCH IS IN GOOD CONDITION. THIS HAPPENS VERY RANDOMLY, EVEN WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397780February 24, 2021
ENGINE
KNOCKING IN ENGINE AREA THEN SAID TO STOP IMMEDIATELY THEN BATTERY DIED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397794February 24, 2021
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
5 HOURS INTO A 6 HOURS HIGHWAY DRIVE, NO ISSUES HAVE OCCURRED, APPROACHING A FLYOVER AT I-10E AND THE BELTWAY EAST I WAS DOING 70MPH, ABOUT HALFWAY UP NORTHBOUND APPROACH I LOST ACCELERATION, ALL WARNING LIGHTS ON DASH APPEARED TO ILLUMINATE, THE RADIO CONTINUED TO PLAY, APPEARS THAT POWER STEERING CONTINUED TO WORK. AFTER COASTING DOWN FLYOVER I PULLED TO THE RIGHT, PUT THE CAR IN PARK AND IT STARTED UP FINE, I DROVE OFF THE BELTWAY TO THE FEEDER/SERVICE ROAD AND THIS HAPPENED ONCE MORE. I PULLED INTO PARKING LOT AND WAS ABLE TO PUT IN PARK AND START WITH NO ISSUE. NEITHER TIME DID I EVER SEE A CONSTANT WARNING LIGHT OF ANY KIND ON MY DASH. THE CAR HAS 99K MILES AND I AM THE ONLY OWNER, TAKEN TO DEALER 95 PERCENT OF TIME FOR MAINTENANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397810February 24, 2021
STEERING
THE STEERING HAS BECOME LOOSE MAKES A VERY AUDIBLE CLUNKING SOUND WHEN STEERED LEFT AND RIGHT. THERE IS A SEVERE AMOUNT OF PLAY IN THE STEERING YOU CAN TURN IT UP TO 3 IN BEFORE THE VEHICLE ACTUALLY TURNS. IT ALSO CAUSES DRIFT DUE TO THE PLAY. IT MAKES THE CLUNKING NOISE EVEN WHEN SITTING STILL, ALSO HAS THE PLAY IN THE WHEEL WHEN SITTING STILL. IT WILL DRIFT WHILE IN MOTION AND HAVE THE SAME PLAY IN THE WHEEL AND CLUNKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397480February 23, 2021
AIR BAGS
WHEN I GOT MY CAR ..IT SEIZED ON ME .TOOK TO DEALERSHIP THAN IT WAS SENT TO HYDAI FOR THE 11 RECALLS ..AND NOW THE AIRBAG LIGHT IS ON AND DOES NOT TURN OFF ..IT JUST TURNED ON ONE DAY FOR NO REASON ..NOT SURE OF THE EXACT DATE .I CAN PUT APPROX.SINCE DATE HAS TO BE ADDED IN ORDER TO SELECT NEXT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397526February 23, 2021
ENGINE
THIS CAR HAS HAD EPISODES OF THE ENGINE DYING WHILE DRIVING AT LEAST SINCE 2014. MY FATHER, THE PRIMARY DRIVER AND CARETAKER OF THE CAR HAS NEVER RECEIVED ANY MENTION OF A HYUNDAI RECALL FOR THIS. THIS SAME EVENT HAS HAPPENED SEVERAL TIMES AGAIN, AND EVERY MECHANIC WE HAVE TAKEN IT TO FOR REPAIR CONCLUDES THAT THEY CAN'T FIGURE OUT THE PROBLEM, BECAUSE THEY CAN'T REPLICATE IT. THIS IS ALSO THE CONSENSUS FROM OUR LOCAL HYUNDAI DEALSHIP MECHANICS.THIS CAR IS DANGEROUS TO DRIVE!!! IT HAS BEEN IN THE SERVICE SHOP AT THE HYUNDAI DEALSHIP FOR OVER A WEEK NOW. HYUNDA CUSTOMER CUSTOMER CARE HAS TOLD ME THAT THEY CAN'T DO ANYTHING, BECAUSE THEIR COMPUTER SYSTEM IS DOWN. SO, HERE WE ARE, WITHOUT THE CAR,AND NO ANSWERS. MY FATHER DIED IN 2019, BUT HE KEPT EVERY PIECE OF PAPERWORK FOR THAT CAR, INCLUDING RECALLS FOR THE AIR BAG, SEAT BELTS, ETC. HE HAD EVERYTHING FIXED THAT NEEDED TO BE FIXED ON THAT CAR, AND THERE IS NO RECORD OF A RECALL SENT TO HIM REGARDING THE RECALL I MENTIONED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397541February 23, 2021
INTERIOR LIGHTING
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE INTERIOR LIGHTING WAS FLICKERING ON AND OFF. THE LIGHTS STOPPED FLICKERING WHEN THE VEHICLE WAS TURNED-OFF. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN NOTIFIED THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397562February 23, 2021
STRUCTURE:BODY, ENGINE, UNKNOWN OR OTHER
ENGINE REPLACED IN 2015 AFTER SEIZING AND RECALL OF THETA 11. VEHICLE SERVICED INCLUDING OIL CHANGE AT DEALERSHIP ON 2/11/21. ON 2/22/21 ENGINE KNOCKED TWICE AND VEHICLE STALLED. DRIFTED OFF ROAD, TURNED KEY OFF, PUT CAR IN PARK. WITHIN 3 MINUTES ENGINE WAS ON FIRE WITH FLAMES EXTENDING BELOW CAR. FIRE DEPARTMENT PUT FIRE OUT AND HAD CAR TOWED TO SUBURBAN HYUNDAI SERVICE DEPARTMENT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11397587February 23, 2021
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PRESTON HYUNDAI OF BOARDMAN (7554 MARKET ST, BOARDMAN, OH 44512) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397590February 23, 2021
ENGINE, STEERING
I WAS DRIVING BEGAN MY SONATA IN MODERATE TO HEAVY TRAFFIC.WITHOUT WARNING THE VEHICLE BEGAN LURCHING. I WAS UNABLE TO CONTROL IT. THE HYUNDAI HAD A MIND OF ITS OWN. I GOT THE "CHECK ENGINE" LIGHT ON & SOME MESSAGE ON THE SCREEN THAT I COULD NOT READ BECAUSE I WAS DRIVING. I PULLED OFF THE ROAD & HAD THE CAR TOWED TO A HYUNDAI DEALER. UPON RETURN OF THE CAR, THE DEALER EXPLAINED THAT HYUNDAI TOOK CONTROL OF THE CAR AS A "SAFETY PRECAUTION" FOR THE ENGINE. THIS IS AN UNSAFE SAFETY PRECAUTION. THEY NOT I CONTROLLED THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397364February 22, 2021
POWER TRAIN
THIS VEHICLE IS A HYBRID WITH 30,000 MILES ON IT AND NO PREVIOUS ISSUES. WHILE DRIVING, IT LOST ALL ACCELERATION AND AN HEV WARNING LIGHT ILLUMINATED INDICATING THAT I MUST IMMEDIATELY SHUT DOWN THE ENGINE. THIS HAPPENED AT A FAIRLY BUSY INTERSECTION AND I WAS ABLE TO DRIFT SLOWLY TO THE SIDE OF A ROAD TO CALL A TOW. AFTER BEING "REPAIRED" BY THE DEALER, THIS SAME ISSUE HAPPENED AGAIN. AFTER BEING "FIXED" BY THE DEALER AGAIN, THIS PROCESS REPEATED ITSELF A COUPLE MORE TIMES AND THE CAR IS CURRENTLY AT THE DEALER AFTER NEEDING TO BE TOWED FOR A FOURTH TIME. EACH OF THE TIMES THAT THIS ISSUE HAS OCCURRED, IT HAS NEARLY CAUSED AN ACCIDENT BECAUSE THERE IS NO WARNING BEFORE THE CAR MALFUNCTIONS. EACH OF THE TIMES IT HAS BEEN FIXED SO FAR, THEY HAVE INDICATED A FAULTY GENERATOR CONNECTOR AND HAVE TRIED TO REPAIR AND REPLACE IT TO NO AVAIL. AFTER THIS LATEST "FIX" I DROVE THE CAR OVER 300 MILES BEFORE THE ISSUE RETURNED. AS I SAID, WHEN THIS ISSUE OCCURS, THE CAR RANDOMLY LOSES ACCELERATION WITHOUT WARNING AND DRIFTS TO A STOP. THE FIRST INCIDENT OF THIS FAILURE OCCURRED ON JANUARY 2ND 2021. AFTER THE DEALER FIXED A CONNECTOR, THE CAR WAS RETURNED TO ME LATER THAT WEEK. THE SECOND INCIDENT OF THIS FAILURE OCCURRED ON JANUARY 6TH. AGAIN THE SAME CONNECTOR WAS IDENTIFIED AS THE CAUSE AND WAS FIXED. THE THIRD INCIDENT OF THIS FAILURE OCCURRED ON JANUARY 16TH. I AGAIN GOT TOWED, AND THE DEALER SUPPOSEDLY REPLACED THE CONNECTOR. THE FOURTH INCIDENT OF THIS FAILURE OCCURRED ON FEBRUARY 21ST. I AM STILL WAITING FOR THE DIAGNOSIS HOWEVER THE FAILURE WHILE DRIVING WAS THE SAME AS THE PREVIOUS OCCURRENCES. I DIDN'T FEEL SAFE DRIVING THE CAR AFTER THE SECOND AND THIRD TIME AND NOW HAVING IT HAPPEN A FOURTH TIME HAS REALLY GOT ME SCARED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397368February 22, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM
FOR 6 MONTHS I HAVE RECEIVED EMERGENCY NOTIFICATION "HYBRID SYSTEM WARNING! SAFELY STOP AND DO NOT DRIVE" ALSO "CHECK BRAKES" MOST RECENTLY THE WARNING LIGHTS CAME ON WHILE DRIVING 65MPH AND THE CAR LOST ALL POWER. MOST OFTEN THIS OCCURS WHEN THE CAR IS PARKED. THE DEALERSHIP HAS LOOKED AT IT TWICE. THE FIRST TIME THEY REPLACED THE BATTERY TO RESOLVE THE ISSUE. THE SECOND TIME THEY WERE "UNABLE TO REPLICATE THE PROBLEM" AND SAID THERE WAS NOTHING THEY COULD DO TO FIX THE PROBLEM. AS THE CAR LOST POWER WHILE ON A MAJOR HIGHWAY I FEEL IT IS UNSAFE TO DRIVE. WHEN THE WARNING LIGHTS ARE ON THE BRAKES MUST BE FULLY PRESSED DOWN TO ENGAGE. I FILED A CASE WITH HYUNDAI BUT HAVE RECEIVED NO RESPONSE IN TWO WEEKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397428February 22, 2021
UNKNOWN OR OTHER
HOOD DOES NOT STAY OPEN. LAST OIL CHANGE IT SLAMMED DOWN. I HEARD THERE WAS ISSUE WITH TRUNK LATCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397185February 21, 2021
AIR BAGS
THE AIRBAG INDICATOR LIGHT IS ON IN MY VEHICLE AND WILL NOT SHUT OFF. I TOOK THE VEHICLE TO SEE ABOUT THE SERVICE LIGHT INDICATOR, BUT THEY WILL NOT SERVICE THIS INDICATOR LIGHT. THIS IS A SAFETY ISSUE IF THE AIRBAG WILL NOT DEPLOY WITH THIS LIGHT ON!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397210February 21, 2021
AIR BAGS
THE AIRBAG LIGHT IS ON AND DOES NOT GO OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397102February 20, 2021
ELECTRICAL SYSTEM, SUSPENSION
I ENTERED MY VIN NUMBER ON THE HAS BUDDY APP AND IT SAYS THAT I HAVE A RECALL FOR SUSPENSION BUT CALLED A DEALER AND THEY SAID THAT IT DOESN'T. SOMETHING IS WRONG WITH THE WIRING TOO BECAUSE MY DOORS LOCK AT RANDOM TIMES MY SEAT GOES FORWARD AND BACK RANDOMLY MY SPEAKERS DON'T WORK. WHEN I HIT A BUMP JT FEELS LIKE MY TIRES ARE GONNA FALL OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397010February 19, 2021
ENGINE
TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE BEGAN TO SHUDDER WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT MANAGED TO VEER TO THE SHOULDER OF THE ROAD, TURN THE VEHICLE OFF, GET OUT THE VEHICLE, AND CHECK AS AN ABNORMAL ODOR APPEARED. THE VEHICLE WAS TOWED TO THE DEALER HOWEVER WHILE THE VEHICLE WAS BEING TOWED, THE TOW DRIVER INFORMED THE CONTACT THAT EVIDENCE OF FLAMES WERE PRESENT UNDER THE HOOD. THE VEHICLE WAS TOWED TO THE DEALER SANSONE AUTOMALL (90-100 ROUTE 1 N, AVENEL, NJ 07001 (866) 328-3333) WHERE IT WAS DIAGNOSED AND DETERMINE THAT THE ROD BEARINGS NEEDED TO BE REPLACED. THE ENGINE WAS REPAIRED HOWEVER THE FAILURE RECURRED AS THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR A SECOND DIAGNOSED TEST WHICH DETERMINED THE ENGINE COOLANT CYLINDER FAILED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER THE VIN AND YEAR OF THE VEHICLE WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER DID NOT COMPROMISE A SOLUTION TO THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11397013February 19, 2021
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10-30 MPH, THE VEHICLE MADE AN ABNORMAL BANGING SOUND WITH THE CHECK OIL WARNING LIGHT FLASHING ON AND OFF WHILE THE VEHICLE DECELERATED. THE CONTACT INFORMED GANLEY HYUNDAI OF PARMA (7115 BROOKPARK RD, PARMA, OH 44129) OF THE FAILURE AND OF THE RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT STATED THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 68,385. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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